Adventist St Thomas Hospice
A hospice in Hinsdale, Illinois 60521
119 E Ogden Ave, Ste 111, Hinsdale, Illinois 60521. (630) 856-6990.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 1 deficiency cited in the last three years
- 4of 5 family caregiver rating
- 9of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
1 deficiency cited in the last three years
The middle of the 25 hospices serving ZIP code 60521 had 6.
The last inspection on record was on Feb 1, 2024: a recertification inspection by the state.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Feb 2024. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Feb 1, 2024: recertification inspection by the state1 deficiency
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Notice of rights and responsibilities (42 CFR 418.52(a)(2))
The inspectors’ words, 309 words
“Based on a review of the Hospice’s admission folder, observation during home visits and staff interview, it was determined the Hospice failed to provide Pts. with information regarding the Hospice’s policies and state law regarding Advance Directives. This was found in 19 of 19 (Pts. #1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18 and 19) clinical records reviewed. Findings include: 1. The Hospice’s admission folder was reviewed on 1/29/24. The folder lacked documentation pertaining to the state law on Advance Directives and the Hospice’s policies concerning Advance Directives. 2. The following home visits were conducted on 1/29/24 and 1/30/24: Pt. #1. SOC 12/2/23. Pt. #2. SOC 12/27/23. Pt. #3. SOC 12/29/23. Pt. #4. SOC 12/13/23. During the home visits, the patient’s admission folder was observed and lacked documentation the Pt./patient’s legal guardian received information, related to the state law on Advance Directives and the Hospice’s policies concerning Advance Directives. 3. The following clinical records were reviewed from 1/30/24 to 1/31/24: Pt. #1. SOC 12/2/23. Pt. #2. SOC 12/27/23. Pt. #3. SOC 12/29/23. Pt. #4. SOC 12/13/23. Pt. #5. SOC 5/6/23. Pt. #6. SOC 1/23/24. Pt. #7. SOC 12/3/23. Pt. #8. SOC 12/15/23. Pt. #9. SOC 8/11/22. Pt. #10. SOC 11/24/23. Pt. #11. SOC 12/13/23. Pt. #12. SOC 9/13/21. Pt. #13. SOC 1/7/24. Pt. #14. SOC 1/16/24. Pt. #15. SOC 8/3/23. Pt. #16. SOC 2/5/23. Pt. #17. SOC 2/15/23. Pt. #18. SOC 1/2/24. Pt. #19. SOC 11/1/23. The records lacked documentation the Pt./patient’s legal guardian received information, related to the state law on Advance Directives and the Hospice’s policies concerning Advance Directives. 4. During an interview with the Director of Hospice on 1/31/24 at 2:00 PM, the Director of Hospice confirmed the Hospice failed to provide Pts. with information on the Hospice’s policies and the state law regarding Advance Directives.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Feb 1, 2024 | Recertification inspection by the state | 1 deficiency cited |
Is it certified?
- Medicare-certified hospice since Mar 14, 1985.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 15.2 nurse care minutes per routine home care day, 14% of skilled nursing minutes at weekends and a visit near death for 95.7% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 70% at home, 11% in assisted living, 12% in a nursing facility, 2% in a skilled nursing facility, 4% in a hospital, 1% in an inpatient hospice.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 15.2 min |
| Skilled nursing minutes at weekends | 14% |
| Visits near death | 95.7% of patients who died |
Who owns it?
- Adventist Midwest Health owns 100% directly since Feb 1, 2015.
- Adventist Midwest Health runs it.
- 51 owners or officers are people: Nargis A Nardi (runs it (operational or managerial control), 100%); Susan Dixon (corporate director, 0%); Vafa Shayani (corporate director, 0%); Sandra R Valaitis (corporate director, 0%); Elden Ramirez (corporate director, 0%); Jeffrey Graff (corporate officer, 0%); Glynn Scott (corporate director, 0%); Brent G Snyder (corporate director, 0%); Karsten Randolph (corporate officer, 0%); Karsten Randolph (corporate director, 0%); Cully L Chapman (managing employee (under contract), 0%); Cully L Chapman (corporate officer, 0%); Cully L Chapman (runs it (operational or managerial control), 0%); Andrew D Jahn (corporate officer, 0%); Andrew D Jahn (corporate director, 0%); Peter Oconnor (corporate director, 0%); Linda Eastman (corporate director, 0%); Michael Saunders (corporate director, 0%); Audrey E. Gregory (corporate officer, 0%); Audrey E. Gregory (corporate director, 0%); Timothy Pursley (corporate director, 0%); Venanzio Arquilla (corporate director, 0%); Kyle R Glass (managing employee (under contract), 0%); Kyle R Glass (corporate officer, 0%); Kyle R Glass (runs it (operational or managerial control), 0%); Cherese Chery (corporate officer, 0%); Amanda Brady (corporate officer, 0%); Nargis A Nardi (managing employee (on the payroll), 0%); Toni Berrios (corporate officer, 0%); Monica Reed (corporate officer, 0%); Monica Reed (corporate director, 0%); Tom Jackiewicz (corporate officer, 0%); Tom Jackiewicz (corporate director, 0%); Haney Vincent (corporate officer, 0%); John Grys (corporate director, 0%); Amy Ross (corporate director, 0%); Elise Maccarroll-Wright (managing employee (under contract), 0%); Elise Maccarroll-Wright (corporate officer, 0%); Elise Maccarroll-Wright (runs it (operational or managerial control), 0%); David L Huffman (corporate officer, 0%); Robert C Foltz (corporate officer, 0%); Jonathan Wright (corporate director, 0%); Sanjay K Patari (corporate director, 0%); Lynn Addiscott (corporate officer, 0%); Paul D Ryan (corporate director, 0%); Ivan Samstein (corporate director, 0%); Ron Hawkins (corporate director, 0%); Maninder Kohli (corporate director, 0%); Stacie K Levine (corporate director, 0%); William Holder (corporate director, 0%); Beverly Morgan (corporate officer, 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Adventist Midwest Health | Owns 5% or more directly | 100% | Feb 1, 2015 |
| Adventist Midwest Health | Runs it (operational or managerial control) | 100% | Feb 1, 2015 |
| The University of Chicago Medical Center | Owns 5% or more through other companies | 51% | Jan 1, 2023 |
| Adventist Health System Sunbelt Healthcare Corporation | Owns 5% or more through other companies | 49% | Jan 1, 2023 |
| Adventist Health System Sunbelt Inc. | Owns 5% or more through other companies | 49% | Jan 1, 2023 |
What do families say?
- Family caregivers rate it 4 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 78% rated it 9 or 10 out of 10, and 83% would definitely recommend it.
- CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 99.59% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 66.6% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 4 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 9 of 10 |
How does it compare nearby?
- Of the 25 hospices CMS’s data show serving patients in ZIP code 60521, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 6; this one had 1.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Adventist St Thomas Hospice This hospice | 1 |
| Vitas Healthcare Corporation of Illinois | 2 |
| Advocate Hospice | 1 |
| Residential Hospice | 10 |
| Journeycare - Barrington | 17 |
| Lightways Hospice and Serious Illness Care | Not given |
| Unity Hospice of Chicagoland, LLC | 5 |
| Loyola Medicine Hospice | 11 |
| Accentcare Hospice & Palliative Care of Illinois | 18 |
| Providence Hospice | 3 |
| Gentiva I | 12 |
| St Croix Hospice Lombard | 6 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.