Family Paramount Hospice LLC
A hospice in Naperville, Illinois 60563
800 W 5th Ave, Ste 208b, Naperville, Illinois 60563. (331) 814-3137.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 2 deficiencies cited in the last three years
- Not rated family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
2 deficiencies cited in the last three years
The middle of the 36 hospices serving ZIP code 60563 had 6.
The last inspection on record was on Apr 25, 2024: an initial inspection by the Community Health Accreditation Partner.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Apr 2024. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Apr 25, 2024: initial inspection by the Community Health Accreditation Partner2 deficiencies
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Prevention (42 CFR 418.60(a))
The inspectors’ words, 416 words
“It is required that the hospice follows accepted standards of practice to prevent the transmission of infections and communicable disease, including the use of standard precautions, such as hand hygiene. This standard was not met as evidenced by document review, interview and observation. In 1 of 3 (33%) home visit observations it was revealed that the organization did not ensure the staff followed the hand hygiene policy. Document 1: Agency Policy: 5.8 Standard Precautions for All Health Care Workers, dated 2023, stated in part, “Thorough hand washing/hand antisepsis is required of all employees. If antimicrobial hand soap is used, it must be for a period of at least 20 seconds. CDC Hand Hygiene Resource web page. Before and after caring for clients, or when coming in contact with inanimate objects/equipment in the immediate vicinity of the client. Between tasks on the same client and particularly when there is prolonged or intense contact with client, i.e., bathing; after removing gloves, after touching objects that are potentially contaminated... Wet hands with water. Apply enough soap to cover all hand surfaces. Rub hands together palms facing while interlock fingers, then with palms down, one hand on top of the other interlock fingers and rub. Cup one hand and with fingers together on the opposite hand scrub your nails in the palm of the cupped hand. Repeat with the opposite hand. Rinse hands with warm, not hot water. Dry hands completely using a single-use towel or air dry. Use an alcohol-based hand rub that contains 60-95% alcohol if soap and water are not available. Cover all surfaces of your hands and rub them together until they feel dry. “ Home Visit 2: During the home visit (Clinical Record 2) on 04/24/2024 with the Registered Nurse (RN) (Staff 5), the RN was observed to wash the hands with soap and water, turn off the water with hand/arm, and use toilet paper to dry the hands. The RN washed the hands with soap and water and dried them with toilet paper two more times during the visit. The RN donned gloves to give a suppository. The RN removed the gloves and picked up the patient’s hospice binder to document the visit without washing the hands. The hands were not washed after removing the gloves. Toilet paper was not approved for drying the hands after washing with soap and water. During a document review and interview on 04/24/2024, the Director of Nursing confirmed that the staff did not follow the hand hygiene policy.”
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Content (42 CFR 418.104(a)(2))
The inspectors’ words, 226 words
“It is required that a patient clinical record containing past and current findings is maintained for each hospice patient. The record contains correct clinical information that is available to the patient’s attending physician and hospice staff. The record may be maintained electronically or on paper. Each patient’s record includes, at a minimum signed copies of the notice of patient rights and the hospice election statement. This standard was not met as evidenced by clinical record review. In 3 of 7 (43%) clinical records reviewed it was revealed that the agency did not ensure the clinical record contained a date of the election on the hospice election of benefit statement. Clinical Record 1: The admission date was 11/23/2023. However, the hospice document, “Election, Informed Consent, and Acknowledgment,” dated and signed on 11/22/2023, lacked a date of election. A space was available for a date, but it was left blank. Clinical Record 2: The admission date was 12/16/2023. However, the hospice document, “Election, Informed Consent, and Acknowledgment,” dated and signed on 12/16/2023, lacked a date of election. A space was available for a date, but it was left blank. Clinical Record 4: The admission date was 12/05/2023. However, the hospice document, “Election, Informed Consent, and Acknowledgment,” dated and signed on 12/05/2023, lacked a date of election. A space is available for a date, but it was left blank.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Apr 25, 2024 | Initial inspection by the Community Health Accreditation Partner | 2 deficiencies cited |
Is it certified?
- Medicare-certified hospice since May 6, 2024.
- CMS doesn’t list its type of ownership.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 14.6 nurse care minutes per routine home care day, 7.5% of skilled nursing minutes at weekends and a visit near death for 100% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 9% at home, 91% in assisted living.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 14.6 min |
| Skilled nursing minutes at weekends | 7.5% |
| Visits near death | 100.0% of patients who died |
Who owns it?
- 5 owners or officers are people: Beluolisa Okonkwo (owns 5% or more directly, 50%); Blessing Ugbi-Okonkwo (corporate director, 50%); Blessing Ugbi-Okonkwo (managing employee (on the payroll), 50%); Beluolisa Okonkwo (corporate director); Beluolisa Okonkwo (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 27.06% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 36 hospices CMS’s data show serving patients in ZIP code 60563, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 6; this one had 2.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Three Oaks Hospice | 5 |
| Lighthouse Hospice Care LLC | 3 |
| Family Paramount Hospice LLC This hospice | 2 |
| Adventist St Thomas Hospice | 1 |
| Rainbow Hospice | 5 |
| Vitas Healthcare Corporation of Illinois | 2 |
| Advocate Hospice | 1 |
| Journeycare - Barrington | 17 |
| Vitas Healthcare Corporation of Illinois | 6 |
| Lightways Hospice and Serious Illness Care | Not given |
| Loyola Medicine Hospice | 11 |
| Traditions Health | 6 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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This copy of the record was made on Nov 5, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.