Hearth Record

Circle of Hope Hospice

A hospice in Norcross, Georgia 30093

5845 Live Oak Pkwy Ste A, Norcross, Georgia 30093. (678) 691-9773.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Jul 2026. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

1 deficiency cited in the last three years

The middle of the 39 hospices serving ZIP code 30093 had 2.

The last inspection on record was on Jul 8, 2026: a recertification inspection by the state.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Jul 2026. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Jul 8, 2026: recertification inspection by the state1 deficiency

  • Counseling services (42 CFR 418.64(d)(1))

    The inspectors’ words, 238 words

    “Based on review of the policy titled, “Bereavement Services,” clinical record review, and staff interview, it was determined the agency failed to establish a bereavement plan of care to reflect the needs of the bereaved for three patients (P) (P9, P10, P14) of three sampled bereavement charts. Findings included: Review of the undated policy titled “Bereavement Services” revealed the following: PROCEDUREAn initial Bereavement Risk Assessment will be performed as a part of the Comprehensive Assessment. Depending on the initial assessment, a plan of care will be developed to include specific counseling to patient and family members to be provided by the Social Worker, Chaplain or Bereavement Counselor. The plan of care will reflect family needs, as well as a clear delineation of services to be provided and the frequency of service delivery. Record reviews revealed the date of death for P9 as 12/19/2025. The clinical record failed to reveal a bereavement plan of care. Record reviews revealed the date of death for P10 as 01/19/2026. The clinical record failed to reveal a bereavement plan of care. Record reviews revealed the date of death for P14 as 02/19/2026. The clinical record failed to reveal a bereavement plan of care. On 07/07/2026 at 1:30 PM, an in-office interview was conducted with the Administrator, who revealed that none of the bereavement records contained bereavement care plans. The Administrator further revealed not being aware of the requirement for bereavement plans of care.”

    Rule L0596. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Jul 8, 2026Recertification inspection by the state1 deficiency cited

Is it certified?

  • Medicare-certified hospice since Nov 24, 2020.
  • Ownership: for-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 10.1 nurse care minutes per routine home care day, 9.5% of skilled nursing minutes at weekends and a visit near death for 88.5% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 97% at home, 3% in assisted living.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day10.1 min
Skilled nursing minutes at weekends9.5%
Visits near death88.5% of patients who died

Who owns it?

  • 3 owners or officers are people: Dorothy Young-Johnson (owns 5% or more directly, 100%); Diana Margaret Whiteman (managing employee (on the payroll)); Dorothy Young-Johnson (runs it (operational or managerial control), 0%).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 88.89% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 42% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5Not rated
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold9 of 10

How does it compare nearby?

  • Of the 39 hospices CMS’s data show serving patients in ZIP code 30093, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 2; this one had 1.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

The 39 hospices CMS lists serving ZIP code 30093
PlaceDeficiencies, 3 years
Pruitthealth Hospice and Palliative Care-Atlanta0
Atlanta Family Hospice and Palliative Care II, LLC2
Circle of Hope Hospice This hospice1
Hospice Atlanta15
Abbey Hospice0
Gentiva10
Vitas Healthcare Corporation of Georgia10
Heritage Hospice, Inc.1
Brightmoor Hospice, LLC23
Mesun0
Accentcare Hospice & Palliative Care of Georgia5
Eternal Faith Hospice and Palliative Care10

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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