Hearth Record

Affinis Hospice, LLC

A hospice in Augusta, Georgia 30909

2945 Walton Way, Augusta, Georgia 30909. (706) 434-0421.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 3 deficiencies in 1 month of the last 36. Last cited Oct 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

3 deficiencies cited in the last three years

The middle of the 21 hospices serving ZIP code 30909 had 2.

The last inspection on record was on Oct 29, 2025: a recertification inspection by the state.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

3 deficiencies in 1 month of the last 36. Last cited Oct 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

3 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Oct 29, 2025: recertification inspection by the state3 deficiencies
  • Update of comprehensive assessment (42 CFR 418.54(d))

    The inspectors’ words, 471 words

    “Based on policies titled “Initial Assessment/ Comprehensive Assessment” and “Medication Profile,” record review, observations, and staff and family interviews, it was determined that the agency failed to update the comprehensive assessment with medication changes for one patient (P) (P#17) of four patient home observations (P#16, P#17, P#18, P#19). Findings include: Review of the policy titled “Initial Assessment/ Comprehensive Assessment,” dated 2020, revealed the following:Each patient’s comprehensive assessment includes a review of all medications the patient is currently taking (prescription, non-prescription, herbs, home remedies, other alternative treatments, etc.) to identify:• Drug effectiveness• Side effects• Actual or potential drug interactions• Noncompliance with medications• Duplicate therapy• Ineffective therapy• Potential adverse effects• Medication reactions• Drug therapy associated with lab monitoring Review of the policy titled “Medication Profile,” dated 2020, revealed the following:• The nurse will add new/changed medications to the medication profile. Discontinued (“D/C”) medications will be documented and dated. The medication profile will be reviewed every home visit, updated as changes occur and reviewed by the IDG. Clinical record review revealed P#17 was admitted to hospice on 5/16/2023. Review of the medication profile revealed:•Aspirin Low Dose (a medication primarily used to prevent blood clots): 81 mg oral delayed-release tablet; take 1 tab orally once a day. Start date: 5/16/2023•Carubinose (a dietary supplement used to promote urinary tract health and help prevent urinary tract infections): 500 mg tablet; administer 1 tab orally 2 times a day. Start date: 5/16/2023•Methenamine hippurate (a urinary antiseptic used to prevent recurring urinary tract infections): 1 g oral tablet; take 1 tab orally 2 times a day. Start date: 5/16/2023•Nystatin (an antifungal medication used to treat yeast and other fungal infections of the skin): 100,000 units/g topical ointment; apply 2 times a day (apply a thin layer to open, reddened areas on both legs twice a day as needed). Start date 5/30/2024•Vitamin D3 (a form of Vitamin D used in the treatment of specific medical conditions such as osteoporosis and chronic kidney disease): 25 mcg (1000 international units) oral tablet; take 2 tabs orally once a week. Start date 4/12/2024 Review of P#17’s medication profile failed to reveal medication changes made since patient was admitted to hospice services. On 10/28/2025 at 10:45 a.m., an interview was conducted during a home visit with the family member of P#17. Patient’s medications were reviewed with the family member and Registered Nurse (RN) AA and compared with the medication profile. The family member revealed that P#17 no longer takes aspirin, carubinose, methenamine, or Vitamin D3 and no longer uses nystatin on the patient’s legs. The family member explained it had been a while but could not give a specific timeframe when the medications were stopped. On 10/29/2025 at 9:45 a.m., an interview was conducted at the agency with RN AA, who verbalized she had updated the medication profile for P#17 to reflect current medications.”

    Rule L0533. Standard-level.

  • Governing body and administrator (42 CFR 418.100(b))

    The inspectors’ words, 128 words

    “Based on record review, staff and family interviews, it was determined that the agency failed to ensure that a governing body (or designated persons so functioning) assumes full legal authority and responsibility for the management of the hospice, the provision of all hospice services, including updating the comprehensive assessment with medication changes and ensuring patients do not have outdated or unusable medications. The agency failed to ensure that the governing body is responsible for the day-to-day operations of the hospice. Findings include: Cross reference L0533 relating to the agency failed to update the comprehensive assessment with medication changes for one patient (P) (P#17). Cross reference L693 relating to the agency failed to ensure outdated or unusable medications ordered by the agency were not in the home for P#17.”

    Rule L0651. Standard-level.

  • Label dispose storage drugs (42 CFR 418.106(e)(1))

    The inspectors’ words, 323 words

    “Based on policy titled “Medication Profile,” record review, observations, and staff and family interviews, it was determined that the agency failed to ensure patients do not have outdated or unusable medications in the home that are ordered by the agency. Specifically, one patient (P) (P#17) of four patients observed had morphine (a powerful opioid medication used to treat severe pain) that expired 9/2024. Findings include: Review of the policy titled “Medication Profile,” dated 2020, revealed the following:• The RN or LPN reviews the medications with the patient on an ongoing basis to ensure the understanding of medication use. The review will include side effects, storage, and administration of medications. Clinical record review revealed P#17 was admitted to hospice on 5/16/2023. The medication profile revealed:• Morphine (a powerful opioid medication used to treat severe pain): 20mg/ml oral concentrate; administer 0.25 milliliters orally every 4 hours as needed for moderate pain or dyspnea. Start date: 5/16/2023 During a home visit with P#17 on 10/28/2025 at 10:45 a.m., medications were reviewed with Registered Nurse (RN) AA and the family and compared with the agency’s medication profile. A family member produced a 30 ml bottle of morphine, revealing it was delivered at the time of P#17’s admission to hospice in 2023. Further observation revealed the unopened morphine had an expiration date of 9/2024. On 10/28/2025 at 10:45 a.m., during P#17’s home observation visit, an interview was conducted with RN AA, who acknowledged that the morphine had expired over a year ago, and that she had not checked the morphine during regular visits. On 10/29/2025 at 9:45 a.m., an office interview was conducted with RN AA, who verbalized she had instructed P#17’s family member to destroy the expired morphine and had ordered a new bottle for delivery. On 10/29/2025 at 9:45 a.m., an interview was conducted at the agency with the Administrator and Vice President (VP), who confirmed that nurses should be checking all medications on every visit.”

    Rule L0693. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Oct 29, 2025Recertification inspection by the state3 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Aug 28, 2014.
  • Ownership: non-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 11.9 nurse care minutes per routine home care day, 4.8% of skilled nursing minutes at weekends and a visit near death for 81.7% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 27% at home, 3% in assisted living, 70% in a nursing facility.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day11.9 min
Skilled nursing minutes at weekends4.8%
Visits near death81.7% of patients who died

Who owns it?

  • Home and Community Services Inc. owns 100% directly since Jan 1, 2021.
  • 5 owners or officers are people: Mindy Wilcher (corporate director, 100%); Sarah A Thompson (corporate director, 100%); Sarah A Thompson (managing employee (on the payroll), 100%); Sarah A Thompson (runs it (operational or managerial control), 100%); Dave A Ringer (managing employee (under contract)).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Home and Community Services Inc.Owns 5% or more directly100%Jan 1, 2021

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 73% rated it 9 or 10 out of 10, and 71% would definitely recommend it.
  • CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 98.35% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 44.6% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5Not rated
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold10 of 10

How does it compare nearby?

  • Of the 21 hospices CMS’s data show serving patients in ZIP code 30909, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 2; this one had 3.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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