Affinis Hospice, LLC
A hospice in Augusta, Georgia 30909
2945 Walton Way, Augusta, Georgia 30909. (706) 434-0421.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 3 deficiencies cited in the last three years
- Not rated family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
3 deficiencies cited in the last three years
The middle of the 21 hospices serving ZIP code 30909 had 2.
The last inspection on record was on Oct 29, 2025: a recertification inspection by the state.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
3 deficiencies in 1 month of the last 36. Last cited Oct 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Oct 29, 2025: recertification inspection by the state3 deficiencies
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Update of comprehensive assessment (42 CFR 418.54(d))
The inspectors’ words, 471 words
“Based on policies titled “Initial Assessment/ Comprehensive Assessment” and “Medication Profile,” record review, observations, and staff and family interviews, it was determined that the agency failed to update the comprehensive assessment with medication changes for one patient (P) (P#17) of four patient home observations (P#16, P#17, P#18, P#19). Findings include: Review of the policy titled “Initial Assessment/ Comprehensive Assessment,” dated 2020, revealed the following:Each patient’s comprehensive assessment includes a review of all medications the patient is currently taking (prescription, non-prescription, herbs, home remedies, other alternative treatments, etc.) to identify:• Drug effectiveness• Side effects• Actual or potential drug interactions• Noncompliance with medications• Duplicate therapy• Ineffective therapy• Potential adverse effects• Medication reactions• Drug therapy associated with lab monitoring Review of the policy titled “Medication Profile,” dated 2020, revealed the following:• The nurse will add new/changed medications to the medication profile. Discontinued (“D/C”) medications will be documented and dated. The medication profile will be reviewed every home visit, updated as changes occur and reviewed by the IDG. Clinical record review revealed P#17 was admitted to hospice on 5/16/2023. Review of the medication profile revealed:•Aspirin Low Dose (a medication primarily used to prevent blood clots): 81 mg oral delayed-release tablet; take 1 tab orally once a day. Start date: 5/16/2023•Carubinose (a dietary supplement used to promote urinary tract health and help prevent urinary tract infections): 500 mg tablet; administer 1 tab orally 2 times a day. Start date: 5/16/2023•Methenamine hippurate (a urinary antiseptic used to prevent recurring urinary tract infections): 1 g oral tablet; take 1 tab orally 2 times a day. Start date: 5/16/2023•Nystatin (an antifungal medication used to treat yeast and other fungal infections of the skin): 100,000 units/g topical ointment; apply 2 times a day (apply a thin layer to open, reddened areas on both legs twice a day as needed). Start date 5/30/2024•Vitamin D3 (a form of Vitamin D used in the treatment of specific medical conditions such as osteoporosis and chronic kidney disease): 25 mcg (1000 international units) oral tablet; take 2 tabs orally once a week. Start date 4/12/2024 Review of P#17’s medication profile failed to reveal medication changes made since patient was admitted to hospice services. On 10/28/2025 at 10:45 a.m., an interview was conducted during a home visit with the family member of P#17. Patient’s medications were reviewed with the family member and Registered Nurse (RN) AA and compared with the medication profile. The family member revealed that P#17 no longer takes aspirin, carubinose, methenamine, or Vitamin D3 and no longer uses nystatin on the patient’s legs. The family member explained it had been a while but could not give a specific timeframe when the medications were stopped. On 10/29/2025 at 9:45 a.m., an interview was conducted at the agency with RN AA, who verbalized she had updated the medication profile for P#17 to reflect current medications.”
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Governing body and administrator (42 CFR 418.100(b))
The inspectors’ words, 128 words
“Based on record review, staff and family interviews, it was determined that the agency failed to ensure that a governing body (or designated persons so functioning) assumes full legal authority and responsibility for the management of the hospice, the provision of all hospice services, including updating the comprehensive assessment with medication changes and ensuring patients do not have outdated or unusable medications. The agency failed to ensure that the governing body is responsible for the day-to-day operations of the hospice. Findings include: Cross reference L0533 relating to the agency failed to update the comprehensive assessment with medication changes for one patient (P) (P#17). Cross reference L693 relating to the agency failed to ensure outdated or unusable medications ordered by the agency were not in the home for P#17.”
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Label dispose storage drugs (42 CFR 418.106(e)(1))
The inspectors’ words, 323 words
“Based on policy titled “Medication Profile,” record review, observations, and staff and family interviews, it was determined that the agency failed to ensure patients do not have outdated or unusable medications in the home that are ordered by the agency. Specifically, one patient (P) (P#17) of four patients observed had morphine (a powerful opioid medication used to treat severe pain) that expired 9/2024. Findings include: Review of the policy titled “Medication Profile,” dated 2020, revealed the following:• The RN or LPN reviews the medications with the patient on an ongoing basis to ensure the understanding of medication use. The review will include side effects, storage, and administration of medications. Clinical record review revealed P#17 was admitted to hospice on 5/16/2023. The medication profile revealed:• Morphine (a powerful opioid medication used to treat severe pain): 20mg/ml oral concentrate; administer 0.25 milliliters orally every 4 hours as needed for moderate pain or dyspnea. Start date: 5/16/2023 During a home visit with P#17 on 10/28/2025 at 10:45 a.m., medications were reviewed with Registered Nurse (RN) AA and the family and compared with the agency’s medication profile. A family member produced a 30 ml bottle of morphine, revealing it was delivered at the time of P#17’s admission to hospice in 2023. Further observation revealed the unopened morphine had an expiration date of 9/2024. On 10/28/2025 at 10:45 a.m., during P#17’s home observation visit, an interview was conducted with RN AA, who acknowledged that the morphine had expired over a year ago, and that she had not checked the morphine during regular visits. On 10/29/2025 at 9:45 a.m., an office interview was conducted with RN AA, who verbalized she had instructed P#17’s family member to destroy the expired morphine and had ordered a new bottle for delivery. On 10/29/2025 at 9:45 a.m., an interview was conducted at the agency with the Administrator and Vice President (VP), who confirmed that nurses should be checking all medications on every visit.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Oct 29, 2025 | Recertification inspection by the state | 3 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Aug 28, 2014.
- Ownership: non-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 11.9 nurse care minutes per routine home care day, 4.8% of skilled nursing minutes at weekends and a visit near death for 81.7% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 27% at home, 3% in assisted living, 70% in a nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 11.9 min |
| Skilled nursing minutes at weekends | 4.8% |
| Visits near death | 81.7% of patients who died |
Who owns it?
- Home and Community Services Inc. owns 100% directly since Jan 1, 2021.
- 5 owners or officers are people: Mindy Wilcher (corporate director, 100%); Sarah A Thompson (corporate director, 100%); Sarah A Thompson (managing employee (on the payroll), 100%); Sarah A Thompson (runs it (operational or managerial control), 100%); Dave A Ringer (managing employee (under contract)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Home and Community Services Inc. | Owns 5% or more directly | 100% | Jan 1, 2021 |
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 73% rated it 9 or 10 out of 10, and 71% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 98.35% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 44.6% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 21 hospices CMS’s data show serving patients in ZIP code 30909, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 2; this one had 3.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Pruitthealth Hospice-Augusta | 0 |
| Medical Services of America Hospice | 0 |
| St Joseph Hospice, LLC | 0 |
| Enhabit Hospice | 7 |
| Georgia Hospice Care | 1 |
| Affinis Hospice, LLC This hospice | 3 |
| Helping Hands Hospice | 8 |
| Empyrean Hospice of Georgia, LLC-(Augusta) | 0 |
| Crescent Hospice | 12 |
| Regency Southerncare | 18 |
| Hospice Services of GA LLC | 4 |
| Hands of Grace Hospice | 17 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.