Georgia Hospice Care
A hospice in Augusta, Georgia 30909
2743 Perimeter Parkway Bldg. 200, Suite 230, Augusta, Georgia 30909. (800) 932-2738.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 1 deficiency cited in the last three years
- 3of 5 family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
1 deficiency cited in the last three years
The middle of the 21 hospices serving ZIP code 30909 had 2.
The last inspection on record was on Nov 22, 2024: a reaccreditation inspection by the Community Health Accreditation Partner.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Nov 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Nov 22, 2024: reaccreditation inspection by the Community Health Accreditation Partner1 deficiency
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Supervision of hospice aides (42 CFR 418.76(h)(1)(i))
The inspectors’ words, 297 words
“It is required that hospice aides are supervised by a registered nurse who makes an on-site visit to the patient’s home no less frequently than every 14 days to assess the quality of care and services provided by the hospice aide and ensure that services ordered by the hospice Interdisciplinary Group (IDG) meet the patient’s need. The hospice aide does not need to be present. This standard was not met as evidenced by clinical record review, document review, and interview. Agency policy #2-001 Addendum 2-001.B Practice Act Supervision Requirements read in part “Certified Nursing Assistants (Hospice Aides): A supervisory visit will be conducted by the Registered Nurse for each Hospice Aide not less than every 14 days.” In 1 of 14 (7%) clinical records reviewed of patients that received Hospice Aide (HA) services, the agency did not ensure that a Registered Nurse (RN) made an on-site visit to the patient’s home no less frequently than every 14 days to assess the quality of care and services provided by the HA. Clinical Record 2: The patient elected hospice care on 06/18/2024 with a diagnosis of Alzheimer’s Disease. The recertification plan of care effective 09/16/2024 through 12/14/2024, ordered Hospice Aide visits twice weekly, beginning 09/16/2024. HA visits were provided as ordered beginning 09/17/2024. HA supervisory visits were completed on 09/30/2024, 10/07/2024, 10/14/2024, 11/08/2024, and 11/14/2024. A clinical record review revealed no evidence that HA supervisory visits were completed every 14 days per agency policy, with 25 days outstanding between 10/14/2024 and 11/08/2024. During a joint record review and interview on 11/22/2024, the Manager of Accreditation and Regulatory Compliance confirmed that a hospice supervisory visit was not completed every 14 days per agency policy, stating, “I did a training on supervision with the team within the last couple of months.””
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Nov 22, 2024 | Reaccreditation inspection by the Community Health Accreditation Partner | 1 deficiency cited |
Is it certified?
- Medicare-certified hospice since Jun 20, 2013.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 11.5 nurse care minutes per routine home care day, 8.8% of skilled nursing minutes at weekends and a visit near death for 95.9% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 60% at home, 29% in assisted living, 8% in a skilled nursing facility, 1% in a hospital, 1% in an inpatient hospice, 1% elsewhere.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 11.5 min |
| Skilled nursing minutes at weekends | 8.8% |
| Visits near death | 95.9% of patients who died |
Who owns it?
- Acg Acquisition LLC owns 100% directly since Jul 25, 2025.
- 10 owners or officers are people: Jordan Crumley (managing employee (on the payroll)); Troy Yarborough (corporate officer); Hayley Eby (managing employee (on the payroll)); Janelle I Plows (managing employee (on the payroll)); Marsha Hayes (managing employee (on the payroll)); Jarod F Bailey (managing employee (under contract)); Jennifer Anderson (managing employee (on the payroll), 0%); Pamela A Duncan Owens (corporate officer); Rhonda Hamilton (corporate officer); Amanda Whitehead (managing employee (on the payroll), 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Acg Intermediate, Inc. | Owns 5% or more through other companies | 100% | Jul 25, 2025 |
| Acg Parent Holdings, LP | Owns 5% or more through other companies | 100% | Jul 25, 2025 |
| Arrow Management Holdings LLC | Owns 5% or more through other companies | 100% | Jul 25, 2025 |
| Acg Mississippi, LLC | Owns 5% or more through other companies | 100% | Jul 25, 2025 |
| Acg Buyer, Inc. | Owns 5% or more through other companies | 100% | Jul 25, 2025 |
| Acg Acquisition LLC | Owns 5% or more directly | 100% | Jul 25, 2025 |
| Rep Coinvest III Agp Blocker, Inc. | Owns 5% or more through other companies | 28.41% | Jul 25, 2025 |
| Rep Agp II Holdco, LP | Owns 5% or more through other companies | 28.23% | Jul 25, 2025 |
| Cdpq Fonds 780, S.e.c | Owns 5% or more through other companies | 20.53% | Jul 25, 2025 |
| Linden Capital Partners V-A LP | Owns 5% or more through other companies | 16.31% | Jul 25, 2025 |
| Tvg Hcsc Blocker, LLC | Owns 5% or more through other companies | 15.61% | Jul 25, 2025 |
| Linden Investments III LP | Owns 5% or more through other companies | 14.33% | Jul 25, 2025 |
| Linden Capital Partners V LP | Owns 5% or more through other companies | 10.39% | Jul 25, 2025 |
| Rep Agp III Blocker, Inc. | Owns 5% or more through other companies | 9.82% | Jul 25, 2025 |
What do families say?
- Family caregivers rate it 3 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 80% rated it 9 or 10 out of 10, and 83% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 100% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 75.4% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 3 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 21 hospices CMS’s data show serving patients in ZIP code 30909, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 2; this one had 1.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Pruitthealth Hospice-Augusta | 0 |
| Medical Services of America Hospice | 0 |
| St Joseph Hospice, LLC | 0 |
| Enhabit Hospice | 7 |
| Georgia Hospice Care This hospice | 1 |
| Affinis Hospice, LLC | 3 |
| Helping Hands Hospice | 8 |
| Empyrean Hospice of Georgia, LLC-(Augusta) | 0 |
| Crescent Hospice | 12 |
| Regency Southerncare | 18 |
| Hospice Services of GA LLC | 4 |
| Hands of Grace Hospice | 17 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.