Hearth Record

Reliance Hospice Care

A hospice in Griffin, Georgia 30224

625 Carver Road, Griffin, Georgia 30224. (770) 227-9222.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 3 deficiencies in 1 month of the last 36. Last cited Sep 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

3 deficiencies cited in the last three years

The middle of the 33 hospices serving ZIP code 30224 had 4.

The last inspection on record was on Sep 18, 2024: a recertification inspection by the state.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

3 deficiencies in 1 month of the last 36. Last cited Sep 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

3 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Sep 18, 2024: recertification inspection by the state3 deficiencies

  • Level of activity (42 CFR 418.78(e))

    The inspectors’ words, 132 words

    “Based on cost savings records review, and staff interview, it was determined that the agency failed to provide volunteer day-to-day administrative and/or direct patient care services in an amount that, at a minimum, equals 5 percent of the total patient care hours of all paid hospice employees and contract staff. Findings include: Review of the agency’s volunteer cost savings reports dated 1/6/2023 through 8/14/24 revealed the agency failed to reveal volunteer day to day activity for the last 12 months. An interview with the Administrator on 9/18/2024 at 1:30 pm confirmed that the agency did not provide volunteer services with direct patient care or administrative services. The Administrator stated that the agency had a census of one patient. Requested volunteer policy for cost savings was not received upon exit of agency survey.”

    Rule L0647. Standard-level.

  • Training (42 CFR 418.100(g)(1))

    The inspectors’ words, 113 words

    “Based on personnel record review, and staff interview it was determined that the agency failed to provide orientation on the hospice philosophy to all employees and contracted staff who have patient and family contact. Findings include: Review of personnel records revealed that the agency failed to provide orientation about the hospice philosophy to all employees and contracted staff who have patient and family contact. An interview on 9/18/2024 at 2:00 pm with the Administrator confirmed that the agency failed to provide orientation about the hospice philosophy to all employees and contracted staff who have patient and family contact. Requested policy for orientation on hospice philosophy and was not provided prior to survey exit.”

    Rule L0661. Standard-level.

  • Training (42 CFR 418.100(g)(3))

    The inspectors’ words, 164 words

    “Based on record review and staff interview the hospice agency failed to assess the skills and competence of all individuals furnishing care, including volunteers furnishing services, and, as necessary, provide in-service training and education programs where required. The hospice agency failed to have written policies and procedures describing its method(s) of assessment of competency and maintain a written description of the in-service training provided during the previous 12 months. Findings include: Review of agency personnel records revealed that the hospice agency failed to assess the skills and competence of all individuals furnishing care. An interview on 9/18/2024 at 2:30 pm with the Administrator confirmed that the agency did not assess the skills and competency of all individuals furnishing care and provide in-service training. The Administrator was unable to provide documents that supported that the staff had been assessed for competency or provided any in-services in the last 12 months. Requested policy and procedure relating to assessment of competency was not received prior to survey.”

    Rule L0663. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Sep 18, 2024Recertification inspection by the state3 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Feb 7, 2014.
  • Ownership: for-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • CMS hasn’t published nursing time from Medicare claims for this hospice.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 100% at home.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Who owns it?

  • Gregory Tyler owns 100% directly since Sep 23, 2013.
  • 7 owners or officers are people: Ladawnda Castille (corporate officer, 100%); Jeffrey Kirksey (owns 5% or more directly, 100%); Jeffrey Kirksey (owns 5% or more through other companies, 100%); Charlisa Rogers (managing employee (on the payroll), 5%); Ladawnda Castille (managing employee (on the payroll)); Tammie S Steward (corporate officer); Tammie S Steward (managing employee (on the payroll)).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Gregory TylerOwns 5% or more directly100%Sep 23, 2013

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • CMS gives no Hospice Care Index for this hospice.
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

How does it compare nearby?

  • Of the 33 hospices CMS’s data show serving patients in ZIP code 30224, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 4; this one had 3.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

The 33 hospices CMS lists serving ZIP code 30224
PlaceDeficiencies, 3 years
Reliance Hospice Care This hospice3
Brightmoor Hospice, LLC23
Eternal Hope Hospice0
Wellstar Community Hospice13
Hospice Atlanta15
Gentiva10
Pruitthealth Hospice and Palliative Care-Atlanta0
Vitas Healthcare Corporation of Georgia10
Thomaston Hospice, Inc.0
Adoration Hospice1
Heritage Hospice, Inc.1
Harbor Grace Hospice, Inc.8

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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