Amedisys Hospice
A hospice in Toccoa, Georgia 30577
53 Rock Drive, Toccoa, Georgia 30577. (706) 827-0020.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.
The short answer
Record last released by CMS on Oct 23, 2026.
- 6 deficiencies cited in the last three years
- 4of 5 family caregiver rating
- 9of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
6 deficiencies cited in the last three years
The middle of the 17 hospices serving ZIP code 30577 had 4.
The last inspection on record was on Aug 8, 2024: an initial inspection by the Accreditation Commission for Health Care.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
6 deficiencies in 1 month of the last 36. Last cited Aug 2024. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Aug 8, 2024: initial inspection by the Accreditation Commission for Health Care6 deficiencies
-
Approach to service delivery (42 CFR 418.56(a)(1))
The inspectors’ words, 221 words
“Upon patient record review, 3 of 19 (Patient #2, 3, and 8) did not contain evidence that a Registered Nurse had been designated to ensure the continuous assessment of the patient and family’s needs, and to coordinate activities with other members of the Interdisciplinary Group (IDG). The IDG must work together, and is responsible for supervision of the care and service for each patient and family: Patient #2: The Physician 07/15/24 SOC CTI noted, “Pre-hospice, the patient has had a mid-back, Stage I pressure ulcer, which has healed.” The RN SOC note reflected, “Patient has a Stage I pressure area to mid-back, no longer being treated”. The next subsequent SN visit dated 07/17/24 did not document the assessment of this specific area of concern. Patient #3: The 07/24/24 Physician IDG note, and an RN note, reflected, “Patient has developed irritated red areas on the buttocks, hip, and spine.” There was not nursing documentation at the next subsequent SN visit that these areas of concern had been assessed/followed up on. Patient #8: The 06/25/24 Physician SOC CTI, and the RN SOC Assessment reflected that, “The patient has no wound, but has mild RLE cellulitis; for which no current wound care has been ordered.” The SN visits dated 07/01/24 and 07/08/2024 did not document an assessment to this specific area of noted concern.”
-
Content of plan of care (42 CFR 418.56(c)(5))
“Upon patient record review, 1 of 19 (Patient #1) did not contain evidence that the Plan of Care included all services necessary for the palliation and management of the terminal illness and related conditions, including equipment and supply needs: Patient #1: During Surveyor-attended home visit on 08/06/24 it was noted that the patient had the following DME: 1) Hospital Bed; and 2) Bedside Table. These DME were not included on the current POC.”
-
Review of the plan of care (42 CFR 418.56(d))
The inspectors’ words, 154 words
“Upon patient record review, 2 of 19 (Patients #1, and 6) did not contain evidence that the revised Plan of Care included information from the patient’s updated comprehensive assessment and must note the patient’s progress towards outcome/goals from the Plan of Care: Patient #1: The IDG POC dated 07/24/24 continued to include, “Hospice nurse to perform/instruct on wound #2 right distal foot pressure ulcer Stage II. Cleanse with wound cleanser, pat dry gauze, and cover with foam dressing. Change 3x per week or p.r.n. soiling/dislodgement. Caregiver may do in absence of Hospice nurse.” A 07/09/24 SN visit note had documented, “Wound inactivated.” This wound care was never removed from the subsequent IDG Plan(s) of Care. Patient #6: The 07/24/24 SN home visit reflected that the family was using “red light therapy” on the skin of her bottom; a previous compromised skin location. This therapy was not included on the Hospice IDG Plan of Care.”
-
Coordination of services (42 CFR 418.56(e)(2))
The inspectors’ words, 91 words
“Upon patient record review, 2 of 19 (Patients #4, and 6) did not contain evidence that the IDG had ensured that care and services were provided only in accordance with the Plan of Care: Patient #4: Volunteer visits were ordered once weekly. There was no Volunteer visit made the week of 06/30/2024. Patient #6: The SN visit dated 05/07/24 documented that the nurse had, “Performed a fecal dis-impaction while the patient was sitting on the commode; with a moderate amount of clay-like stool being removed.” however, there was not an order.”
-
Level of activity (42 CFR 418.78(e))
“Upon observation, there was not documented evidence that the Hospice’s use of Volunteers, providing day to day administrative and/or direct patient care services, is an amount that at a minimum equals 5 percent of the total patient care hours of all paid Hospice employees and contract personnel. The Administrator provided their 2023 calendar-year Volunteer report, which totaled 2.59%.”
-
Authentication (42 CFR 418.104(b))
“Upon patient record review, 1 of 19 (Patient #9) did not contain clear documentation: Patient #9: A verbal order was obtained on 05/13/24 for, “Stage II pressure ulcer left heel. Cleanse with soap/water, pat dry with gauze. Paint wound with Betadine. Leave open to air/dry, and float feet. BID and p.r.n. soiling/dislodgement.” The Administrator confirmed that the patient had a right heel wound, rather than a left heel wound.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Aug 8, 2024 | Initial inspection by the Accreditation Commission for Health Care | 6 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Dec 14, 2011.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 13.3 nurse care minutes per routine home care day, 10.9% of skilled nursing minutes at weekends and a visit near death for 97.3% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 84% at home, 15% in assisted living, 1% in a nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 13.3 min |
| Skilled nursing minutes at weekends | 10.9% |
| Visits near death | 97.3% of patients who died |
Who owns it?
- Amedisys Holding LLC owns 100% directly since Dec 14, 2011.
- 11 owners or officers are people: Marcus Macip (corporate officer); Kimberly Seymour (corporate officer); Bridget R Kaigler (managing employee (on the payroll)); Bridget R Kaigler (runs it (operational or managerial control)); Joni Babineaux (corporate officer); Kristina J Braud (managing employee (on the payroll)); Kristina J Braud (runs it (operational or managerial control)); Marc S Coan (managing employee (on the payroll)); Jeanne Shingleton (corporate officer); Joshua Lee Proffitt (corporate officer); Georgia Wright (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Unitedhealth Group Incorporated | Owns 5% or more through other companies | 100% | Aug 14, 2025 |
| Amedisys Inc. | Owns 5% or more through other companies | 100% | Dec 14, 2011 |
| Amedisys Holding LLC | Owns 5% or more directly | 100% | Dec 14, 2011 |
What do families say?
- Family caregivers rate it 4 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 89% rated it 9 or 10 out of 10, and 89% would definitely recommend it.
- CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 100% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 84.7% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 4 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 9 of 10 |
How does it compare nearby?
- Of the 17 hospices CMS’s data show serving patients in ZIP code 30577, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 4; this one had 6.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Amedisys Hospice This hospice | 6 |
| Hospice of Northeast GA Mc | 4 |
| St. Mary’s Hospice Services | 6 |
| Pruitthealth Hospice-Gainesville | 2 |
| Gentiva | 15 |
| Compassus-Athens | 4 |
| Affinity Hospice | 10 |
| Bristol Hospice Georgia, LLC | 4 |
| Eternal Faith Hospice and Palliative Care | 9 |
| Affinis Hospice, LLC- Gainesville | Not given |
| Georgia Hospice Care | 2 |
| Georgia Hospice Care | 0 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
-
Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.