Accentcare Hospice & Palliative Care of Pinellas C
A hospice in Clearwater, Florida 33756
17757 Us Highway 19n Suite 175, Clearwater, Florida 33756. (727) 270-9800.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 9 deficiencies cited in the last three years
- 3of 5 family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
9 deficiencies cited in the last three years
The middle of the 8 hospices serving ZIP code 33756 had 6.5.
The last inspection on record was on May 9, 2025: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
9 deficiencies in 1 month of the last 36. Last cited May 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
May 9, 2025: reaccreditation inspection by The Joint Commission9 deficiencies
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Exercise of rights/respect for proprty/person (42 CFR 418.52(b)(1)(i))
“Observed in Record Review. In 1 of 2 discharge records reviewed, it was noted that the organization did not ensure the Notice of Medicare Non-coverage was provided when required. For example, a review of the medical record for RRDC#1, revealed no documented evidence that when the patient was discharged for extended prognosis, the Notice of Medicare Non-Coverage was provided to the patient or the patient’s representative. This observation was reviewed with agency leadership.”
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Content of comprehensive assessment (42 CFR 418.54(c)(5))
The inspectors’ words, 169 words
“Observed in Record Review. In 2 of 24 patient records reviewed, it was noted that the organization did not ensure that patient specific comprehensive assessments included all required information. For example, during a review of the medical record for HosRRHV#3, the clinician documented the presence of a unstageable wound at the patient’s left buttocks. The comprehensive assessment did not include a wound assessment. The clinician documented in response to the wound assessed trigger – “No, not ordered this visit”. A subsequent review of two skilled nurse visits completed in the following 6 day period also revealed that a wound assessment was not completed. Example #2: A review of the medical record for RRHV#5, revealed that the comprehensive assessment completed at the time of recertification for the 7th benefit period did not include a falls risk assessment. In response to the assessment trigger - [Indicate other reason a fall assessment was not completed] - the clinician documented Patient is already a fall risk. This observation was reviewed with agency leadership.”
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Update of comprehensive assessment (42 CFR 418.54(d))
The inspectors’ words, 292 words
“Observed in Record Review. A review of 4 of 24 medical records revealed that the organization did not ensure that the comprehensive assessment update included all required information. For example, during a review of the medical record for RRHV#1, it was noted that the comprehensive assessment update completed during week three of services, did not include information about the patient’s progress toward desired outcomes and goals of care, treatment. Example #2: During a review of the medical record for RRHV#3, the following information was noted: Care Plan Problem – Risk for Aspiration; Goal statement – Patient, Family, Caregiver, Facility will demonstrate interventions to minimize aspiration risk and maximize safety at each visit throughout the certification period. The comprehensive assessment update completed during week three of services, did not include information about the patient’s progress toward desired outcomes and goals of care, treatment related to the patient’s risk for aspiration. Example #3: A review of RRHV#5, revealed that since a goal statement related to the patient’s terminal illness diagnosis of Atherosclerotic Heart Disease of Native Coronary Artery w/o Angina Pectoris was not established; the requirement to ensure the updated comprehensive assessment included the patient’s progress toward goals and outcomes related to Atherosclerotic Heart Disease of Native Coronary Artery w/o Angina Pectoris was not documented. Example #4: A review of the RRNHV#1, revealed that since a goal statement related to the patient’s terminal illness diagnosis of Alzheimer’s disease with early onset, the patient’s risk for falls, and the patient’s nutritional needs; the requirement to ensure the updated comprehensive assessment included the patient’s progress toward goals and outcomes related to Alzheimer’s disease with early onset, the patient’s risk for falls, and the patient’s nutritional needs was not documented, This observation was reviewed with agency leadership.”
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Content of plan of care (42 CFR 418.56(c))
The inspectors’ words, 190 words
“Observed in Record Review. In 2 of 24 patient records reviewed, it was noted that the organization did not ensure the plan of care goals included outcome measures for specific care activities. For example, a review of the medical record for RRHV#5, revealed that the patient’s terminal illness diagnosis was Atherosclerotic Heart Disease of Native Coronary Artery w/o Angina Pectoris The plan of care did not include a goal statement to evaluate the response to care, treatment, and services related to the treatment of Atherosclerotic Heart Disease of Native Coronary Artery w/o Angina Pectoris.Example #2: A review of the medical record for RRNHV#1, revealed that the patient’s terminal illness diagnosis was Alzheimer’s Disease with early onset. The clinician documented the following assessment information: Patient has had increased confusion, decreased mobility, and assistance needed for adls where she was close to independent prior. Patient has lost 40 in the past six months. The plan of care did not include a goal statement to address care, treatment and services related to the terminal illness diagnosis, the patient’s risk for falls, and the patient’s nutritional needs. This observation was reviewed with agency leadership.”
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Content of plan of care (42 CFR 418.56(c)(1))
The inspectors’ words, 182 words
“Observed in Record Review. In 2 of 24 patient records reviewed, it was noted that the organization did not ensure the plan of care goals included outcome measures for specific care activities. For example, a review of the medical record for RRHV#5, revealed that the patient’s terminal illness diagnosis was Atherosclerotic Heart Disease of Native Coronary Artery w/o Angina Pectoris. The plan of care did not include interventions to address the care, treatment, and services related to Atherosclerotic Heart Disease of Native Coronary Artery w/o Angina Pectoris. Example #2: A review of the medical record for RRNHV#1, revealed that the patient’s terminal illness diagnosis was Alzheimer’s Disease with early onset. The clinician documented the following assessment information: Patient has had increased confusion, decreased mobility, and assistance needed for adls where she was close to independent prior. Patient has lost 40 in the past six months. The plan of care did not include interventions to address care, treatment and services related to the terminal illness diagnosis, the patient’s risk for falls, and the patient’s nutritional needs. This observation was reviewed with agency leadership.”
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Hospice aide assignments and duties (42 CFR 418.76(g)(1))
“Observed in Individual Tracer. In 1 of 3 patient records, for patients receiving hospice aide services, it was noted that the organization did not ensure the Hospice Aide assignment sheet included all applicable precautions for patient care activity. For example, a review of the Hospice Aide assignment sheet for RRHV#4, revealed that a need for bleeding precautions during patient care activities was not identified. This observation was reviewed with agency leadership.”
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N/a (42 CFR 418.110(d)(1)(i))
The inspectors’ words, 194 words
“Observed in Building Tour. The 1 hour fire barrier near the nurse station above the cross corridor doors, had a scab patch and a 2 inch hole above a conduit through the fire barrier. This was verified by the director of business operations and the director of property management. The surveyor discussed the Life Safety deficiency with the organization, and it was determined that the following ILSMs will be implemented until the deficiency has been resolved and according to the organization’s ILSM policy: Observed in Building Tour. The fire wall above the ceiling at the cross corridor 90 minute fire rated doors located between the hospice family dining room and the adjacent nursing home (separate and distinct occupancy) does not exist. This was verified by the Director of Business Operations.The one hour fire barrier at the occupancy separation near room 315, above the cross corridor doors had two penetrations not sealed. This was verified by the Oak Manor facilities team. The surveyor discussed the Life Safety deficiency with the organization, and it was determined that the following ILSMs will be implemented until the deficiency has been resolved and according to the organization’s ILSM policy:”
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N/a (42 CFR 418.110(d)(1)(ii))
“Observed in Building Tour. The door to the hazardous storage room 315 did not self close and latch as a door closer was not present. This was verified by the Director of Business Operations and the Oak Manor Facilities Director. This finding was observed during survey activity, but corrected onsite prior to the surveyor’s departure. The corrective action taken needs to be included in the organization’s Evidence of Standards Compliance submission.”
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N/a (42 CFR 418.110(e))
The inspectors’ words, 172 words
“Observed in Document Review. The fire sprinkler system inspection reports completed in 2024 and 2025 (to date) did not include a NFPA standard(s) referenced for the activity. This was verified by the director of business operations and the contracted vendor Oak Manor Director of facilities. The fire alarm system inspection reports completed in 2024 and 2025 (to date) did not include a NFPA standard(s) referenced for the activity. This was verified by the director of business operations and the contracted vendor Oak Manor Director of facilities. Observed in Document Review. The fire sprinkler system inspection reports completed in 2024 and 2025 (to date) did not include a NFPA standard(s) referenced for the activity. This was verified by the director of business operations and the contracted vendor Oak Manor Director of facilities. The fire alarm system inspection reports completed in 2024 and 2025 (to date) did not include a NFPA standard(s) referenced for the activity. This was verified by the director of business operations and the contracted vendor Oak Manor Director of facilities.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| May 9, 2025 | Reaccreditation inspection by The Joint Commission | 9 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Aug 11, 2018.
- Ownership: other.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 9.8 nurse care minutes per routine home care day, 9.4% of skilled nursing minutes at weekends and a visit near death for 93.9% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 60% at home, 18% in assisted living, 18% in a nursing facility, 4% in an inpatient hospice.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 9.8 min |
| Skilled nursing minutes at weekends | 9.4% |
| Visits near death | 93.9% of patients who died |
Who owns it?
- Seasons Hospice & Palliative Care of Pinellas County Holdings, Inc. owns an unstated share directly since Apr 8, 2015.
- 6 owners or officers are people: Mary Higby (managing employee (on the payroll), 0%); Adam J Prawer (managing employee (under contract), 0%); John Guess (corporate officer, 0%); Heather Siscel (corporate officer); Andrew Johnston (corporate officer, 0%); Dena Schwartz-Doty (corporate officer).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Horizon Acquisition Co Inc. | Owns 5% or more through other companies | 100% | Dec 21, 2020 |
| Horizon Group Holdings Intermediate 2, Inc. | Owns 5% or more through other companies | 100% | Dec 21, 2020 |
| Horizon Group Holdings Intermediate 1, Inc. | Owns 5% or more through other companies | 100% | Dec 21, 2020 |
| Horizon Group Holdings, L.P. | Owns 5% or more through other companies | 100% | Dec 21, 2020 |
| Accentcare, Inc. | Owns 5% or more through other companies | 100% | Dec 21, 2020 |
| Pluto Acquisition I Inc. | Owns 5% or more through other companies | 100% | Dec 21, 2020 |
| Seasons Rollover Holdings LLC | Owns 5% or more through other companies | 15.4% | Dec 21, 2020 |
| Advent International Gpe VIII-B, L.P. | Owns 5% or more through other companies | 15.1% | Dec 21, 2020 |
| Advent International Gpe VIII-A LP | Owns 5% or more through other companies | 11.2% | Dec 21, 2020 |
| Advent International Gpe Viii-B-3, L.P. | Owns 5% or more through other companies | 6.3% | Dec 21, 2020 |
| Advent International Gpe VIII-H, L.P. | Owns 5% or more through other companies | 5.5% | Dec 21, 2020 |
| Advent International Gpe Viii-B-1, L.P. | Owns 5% or more through other companies | 5.4% | Dec 21, 2020 |
| Advent International Gpe VIII-I, L.P. | Owns 5% or more through other companies | 5.1% | Dec 21, 2020 |
| Advent International Gpe VIII-J LP | Owns 5% or more through other companies | 5% | Dec 21, 2020 |
| Seasons Hospice & Palliative Care of Pinellas County Holdings, Inc. | Owns 5% or more directly | Apr 8, 2015 |
What do families say?
- Family caregivers rate it 3 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 80% rated it 9 or 10 out of 10, and 80% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 96.57% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 59.7% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 3 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 8 hospices CMS’s data show serving patients in ZIP code 33756, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 6.5; this one had 9.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Accentcare Hospice & Palliative Care of Pinellas C This hospice | 9 |
| Lifepath Hospice | 16 |
| Suncoast Hospice | 1 |
| Hph Hospice | 21 |
| Gulfside Hospice, Inc. | 5 |
| Accent Care Hospice & Palliative Care of Hillsboro | 8 |
| Accentcare Hospice & Palliative Care of Pasco Coun | 2 |
| Suncoast Hospice of Hillsborough, LLC | 0 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.