Cherish Care Hospice Inc.
A hospice in Rancho Cucamonga, California 91730
8333 Foothill Blvd. Suite 109, Rancho Cucamonga, California 91730. (909) 294-3422.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 10 deficiencies cited in the last three years
- Not rated family caregiver rating
- Not available CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
10 deficiencies cited in the last three years
The middle of the 170 hospices serving ZIP code 91730 had 7.
The last inspection on record was on Feb 20, 2026: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
10 deficiencies in 1 month of the last 36. Last cited Feb 2026. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Feb 20, 2026: reaccreditation inspection by The Joint Commission10 deficiencies
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Exercise of rights/respect for proprty/person (42 CFR 418.52(b)(1)(i))
“Observed in Record Review. In 1 of 1 patient records reviewed, for live discharge. The organization failed to respect the patient’s right to participate in decisions about their care, treatment, and services. On review of RRDC#2 the patient was discharged for extended prognosis yet there was no Notice of Medicare non-Coverage noted on the patient record. This observation was reviewed with the Administrator, and DPCS Designee.”
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Content of plan of care (42 CFR 418.56(c))
The inspectors’ words, 142 words
“Observed in Record Review. In 3 of 8 patient records reviewed, the organization failed to ensure the individualized written plan of care reflect goals that were specific, measurable and time-bound. On review of RRBR#3 there were goals that were not specific, measurable, and time-bound. An example was Patient will have no complications due to impaired mobility within the next 14 days and will be re-evaluated during the next IDT meeting. In RRDC#1 there were also goals that were not specific , measurable and time-bound such as -Patient will verbalize pain tolerance at patient stated SIT level and Patient will verbalize pain tolerance, relieve of pain after pain medication intervention as prescribed. In RRDC#2 an example of non-specific, not measurable was Patient blood pressure will be maintained in patient normal range acceptable range. These observations were reviewed with the Administrator and DPCS Designee.”
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Content of plan of care (42 CFR 418.56(c)(3))
The inspectors’ words, 153 words
“Observed in Record Review. In 2 of 8 patient records reviewed, the organization failed to ensure the plan of care included all services needed for the palliation and management of the terminal illness and related conditions. On review of RRHV#2 the plan of care included a goal related to a patient urinary tract infection (UTI) with 10 days of treatment yet the goal remained on the care plan from admission in September to the current Interdisciplinary Group Meeting without update even though the UTI was resolved. Further, documentation noted the patient with 2+ pitting edema to the lower extremities yet the issue was not reflected in the plan of care. In RRBR#3 there was documentation of changes in patient condition such as no urine output, vomiting, constipation, and declining to imminent status yet the issues were not reflected in the plan of care. These observations were reviewed with the Administrator and DPCS Designee.”
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Coordination of services (42 CFR 418.56(e)(2))
“Observed in Record Review. In 1 of 8 patient records reviewed, the organization failed to ensure the services were provided per the plan of care. On review of RRDC#1 the skilled nurse was ordered per the plan of care for 2 times a week yet the documentation showed that nursing visits were provided 1 time a week throughout care except the week after admission when 2 visits were provided. This observation was reviewed with the Administrator and the DPCS Designee.”
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Performance improvement projects (42 CFR 418.58(d)(2))
“Observed in Leadership Session. The organization failed to document what performance improvement projects were being conducted, the reasons for conducting the projects and the measurable progress achieved. On review of the QAPI program the leadership was unable to produce evidence of a performance improvement project being conducted. This observation was reviewed with the Administrator, and DOCS Designee.”
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Competency evaluation (42 CFR 418.76(c)(1))
The inspectors’ words, 138 words
“Observed in HR File Review. In 1 of 1 HR files reviewed, for the hospice aide, the organization failed to ensure the supervisor evaluate the required areas by observing the hospice aide’s performance of the required tasks with a patient or pseudo-patient as part of a simulation. On review of the initial competency of HR#6 for the Hospice Aide the competency noted that the skills of Reading and recording temperature, pulse, and respirations - Appropriate and safe techniques in personal hygiene and grooming that include bed, sponge, tub, or shower bath; sink, tub, or bed shampoo; nail and skin care; oral hygiene; toileting and elimination - Safe transfer techniques and ambulation - Normal range of motion and positioning were assessed verbally and not by direct observation as required. This observation was reviewed with the Administrator and DPCS Designee.”
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Cost saving (42 CFR 418.78(d))
“Observed in Tracer Activities. on review of the Volunteer program there was no documentation of cost savings achieved through the use of volunteers. This observation was reviewed with the Administrator, DPCS Designee and Volunteer Coordinator.”
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Level of activity (42 CFR 418.78(e))
“Observed in Tracer Activities. on review of the volunteer program the program had one active volunteer yet there was no documentation of volunteer hours therefore no evidence that the administrative and/or direct patient care services equaled 5% of the total patient care hours of all paid hospice employees and contract staff. This observation was reviewed with the Administrator, and DPCS Designee.”
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Content (42 CFR 418.104(a)(7))
The inspectors’ words, 105 words
“Observed in Record Review. In 2 of 8 patient records reviewed, the organization failed to ensure that the patient record contain all information to reflect the patient’s care, treatment, and services. On review of RRHV#1 the documentation noted the patient was a Do Not Resuscitate (DNR) and had a Power of Attorney assigned yet the signed DNR/POLST and power of attorney designation paperwork could not be located on the record. In RRHV#2 there was also documentation of a DNR and a Power of attorney yet the signed forms were not noted on the clinical record. These observations were reviewed with the Administrator and DPCS Designee.”
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Discharge or transfer of care (42 CFR 418.104(e)(2)(i))
“Observed in Record Review. In 2 of 2 patient records reviewed, for live discharge, the organization failed to provide a discharge summary to the patient’s attending physician as required. In review of RRDC#1 and RRDC#2 there was no documentation that the discharge summary was sent to the attending physician as required. This observation was reviewed with the Administrator and the DPCS Designee.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Feb 20, 2026 | Reaccreditation inspection by The Joint Commission | 10 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Mar 16, 2023.
- CMS doesn’t list its type of ownership.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- CMS hasn’t published nursing time from Medicare claims for this hospice.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 100% at home.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
Who owns it?
- 9 owners or officers are people: Beatriz Gabrielle (corporate officer, 100%); Beatriz Gabrielle (corporate director, 100%); Beatriz Gabrielle (managing employee (on the payroll), 100%); Beatriz Gabrielle (runs it (operational or managerial control), 100%); Racheal M White (owns 5% or more directly, 100%); Racheal M White (corporate officer, 100%); Racheal M White (corporate director, 100%); Racheal M White (managing employee (on the payroll), 100%); Racheal M White (runs it (operational or managerial control), 100%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS gives no Hospice Care Index for this hospice.
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
How does it compare nearby?
- Of the 170 hospices CMS’s data show serving patients in ZIP code 91730, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 7; this one had 10.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Rejuvenate Hospice Care Inc. | 14 |
| Manor Hospice | 6 |
| Bright Haven Hospice | 1 |
| Calcare Palliative Services | Not given |
| Shangrila Hospice | Not given |
| Hospice Care Providers Inc. | 11 |
| Providence Hospice Inland Empire | 7 |
| Caring Hands Hospice, Inc. | Not given |
| Good Heart Hospice & Palliative Care, Inc. | 13 |
| Geo Hospice Care, Inc. | 36 |
| Abbot Hospice Inc. | Not given |
| Sacred Passion Hospice Care, Inc. | Not given |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.