Hearth Record

St Rita Hospice, Inc.

A hospice in Glendale, California 91205

415 E Harvard St Suite 104a, Glendale, California 91205. (818) 696-2300.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.

The last 24 months 6 deficiencies in 1 month of the last 36. Last cited Nov 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

6 deficiencies cited in the last three years

The middle of the 315 hospices serving ZIP code 91205 had 4.

The last inspection on record was on Nov 21, 2024: a reaccreditation inspection by The Joint Commission.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

6 deficiencies in 1 month of the last 36. Last cited Nov 2024. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.

6 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Nov 21, 2024: reaccreditation inspection by The Joint Commission6 deficiencies

  • Exercise of rights/respect for proprty/person (42 CFR 418.52(b)(1)(i))

    “Observed in Record Review. In 1 of 10 patient records reviewed, the Surveyor noted the consent form for Hospice had not been signed. In RRHV 3, the consent for Hospice services had not been signed by the patient or family. This was validated with the Administrator.”

    Rule L0505. Standard-level.

  • Update of comprehensive assessment (42 CFR 418.54(d))

    “Observed in Record Review. In 1 of 10 patient records reviewed, the Surveyor noted that the IDG had not been updated when a change in patient assessment had occurred. For example, in RRHV 1, the clinician identified a new stage 3 pressure injury on the patient. The IDG that occurred 2 days post assessment had no discussion of the new wound so the plan of care could be updated. This was validated with the Director of Patient Care Services.”

    Rule L0533. Standard-level.

  • Patient outcome measures (42 CFR 418.54(e)(2))

    The inspectors’ words, 124 words

    “Observed in Record Review. In 2 of 10 patient records reviewed, the Surveyor noted documentation in the patient record had not accurately reflected the patient and the care provided. For example, the patient in RRHV 1 had been documented in 2 visit notes as having a stage 3 pressure injury to her calf area that the clinician had provided care to. During the home visit, the surveyor had not observed any wounds on the patient. Then the patients in RRHV 1 and RRHV 2 both had a documented KPS/PPS of 40%; however, both patients actually had a KPS/PPS of 60% or higher, as they were both self-sufficient and ambulatory, not bedbound and debilitated. This was validated with the Clinician providing care to the patient.”

    Rule L0535. Standard-level.

  • Content of plan of care (42 CFR 418.56(c)(4))

    The inspectors’ words, 285 words

    “Observed in Record Review. In 7 of 10 patient records reviewed, the Surveyor observed missing orders from the plan of care (POC), incomplete orders for wound care and/or medications. For example, in RRHV 1, the RN identified in patient visit 2 that a new stage 3 pressure injury was present and provided a skilled dressing; however, there had not been orders to provide the care. The following IDG meeting, 2 days post visit, had no discussion of the new wound nor update to the Plan of Care (POC) with orders to provide care. The same patient had 3 different pain medications: Tramadol Hydrochloride 50mg Tablet 1 tab every 8 hours PRN, Gabapentin 300mg Capsule daily at bedtime every 24 hours PRN and Ibuprofen 600mg Tablet twice a day all ordered for moderate 4-6 pain. RRHV 2, the patient had ‘Pain Relief 500mg’ listed on the medication profile; however, the medication had been Acetaminophen 500 mg. RRHV 3, the patient had a primary diagnosis of heart failure; however, this had not been included on the POC. In RRNHV 4, the patient had Clotrimazole 1% Topical Cream apply to affected area daily, without a specific site of application identified. RRNHV 5 had the patient had Diclofenac Sodium 1% Topical Gel apply to affected area as needed, without a specific site of application. In RRDC 1, the patient had Diclofenac Sodium 1% Topical Gel apply to affected area as needed and Hydrocortisone 2.5% Topical Cream apply to affected area as needed. In RRBR 1, the patient had Lidocaine Pain Relief 4% Patch Transdermal, 12 hours on and 12 hours off for Pain Relief, but there had been no specific site of application. This was validated with the Administrator.”

    Rule L0549. Standard-level.

  • Recruiting and retaining (42 CFR 418.78(c))

    “Observed in Tracer Activities. The Surveyor noted no documented recruitment and retention activities as this had not been available during the survey. This was validated with the Administrator/Volunteer Coordinator.”

    Rule L0645. Standard-level.

  • Content (42 CFR 418.104(a)(7))

    The inspectors’ words, 104 words

    “Observed in Patient Home. In 2 of 3 home visits conducted, the Surveyor noted the medication list in the electronic medical record (EMR) had not been accurate to what the patient was being administered. For example, in RRHV 1, the patient had 2 different eye drops, Ketorolac 0.5% daily and Ofloxacin 3 times per day, that began prior to starting service with the HCO and these had not been included on the EMR medication list. In RRHV 2, the medication list in the EMR had both simvastatin and atorvastatin listed (Pt only taking Atorvastatin). This was validated with the clinician present during the visit.”

    Rule L0678. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Nov 21, 2024Reaccreditation inspection by The Joint Commission6 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Feb 9, 2022.
  • CMS doesn’t list its type of ownership.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • CMS hasn’t published nursing time from Medicare claims for this hospice.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 100% at home.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Who owns it?

  • CMS’s ownership file has no owners listed for this hospice.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • CMS gives no Hospice Care Index for this hospice.
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

How does it compare nearby?

  • Of the 315 hospices CMS’s data show serving patients in ZIP code 91205, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 4; this one had 6.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

The 315 hospices CMS lists serving ZIP code 91205
PlaceDeficiencies, 3 years
Angels Hospice Services, Inc.Not given
Hospice of St George, Inc.Not given
New Horizon Hospice, Inc.6
Light Days Hospice, Inc.Not given
Care Connection HospiceNot given
Nurses Touch Hospice, Inc.15
Good Samaritan Hospice & Palliative Care, Inc.Not given
United Hospice Services Inc.Not given
St Markoss Hospice Inc.6
Armalina Hospice, Inc.Not given
California Care Hospice Inc.4
Lifetime Hospice Care, Inc.9

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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