Hearth Record

Lifetime Hospice Care, Inc.

A hospice in Glendale, California 91205

425 E Colorado St. Suite 480a, Glendale, California 91205. (818) 503-0190.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.

The last 24 months 9 deficiencies in 1 month of the last 36. Last cited May 2024. Most serious: Condition-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Condition-level deficiency
For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual.

What did inspectors find?

9 deficiencies cited in the last three years

The middle of the 315 hospices serving ZIP code 91205 had 4.

The last inspection on record was on Jul 3, 2024: a follow-up inspection by the Accreditation Commission for Health Care.

2 deficiencies at condition level, the more serious of CMS’s two levels

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

9 deficiencies in 1 month of the last 36. Last cited May 2024. Most serious: Condition-level. The last 3 years, to Oct 27, 2026.

9 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

May 10, 2024: reaccreditation inspection by the Accreditation Commission for Health Care9 deficiencies
  • Core services (42 CFR 418.64)

    “Upon observation, there was no evidence the hospice is in compliance with accepted professional standards and principles for all core services which includes nursing services, medical social services and counseling services as the agency was using contracted personnel.”

    Rule L0587. Condition-level.

  • Organizational environment (42 CFR 418.100)

    “Condition of Participation: Organization and Administration of Services.”

    Rule L0648. Condition-level.

  • Approach to service delivery (42 CFR 418.56(a)(1))

    “Upon patient record review, 1 of 14 (Patient 5) did not have evidence that a Registered Nurse is designated to ensure continuous assessment of the patient and family’s needs and to coordinate activities with other members of the interdisciplinary group (IDG). The IDG must work together and is responsible for supervision of the care and service for each patient and family. Patient #5 - SN visit note 05/30/24 - patient has foley catheter and wound but no assessment of foley or wound documentation.”

    Rule L0540. Standard-level.

  • Coordination of services (42 CFR 418.56(e)(2))

    The inspectors’ words, 141 words

    “Upon client record review, 4 of 14 (Patient #8, 9, 11, 12) did not have evidence that the IDG ensures that the care and services are provided in accordance with the plan of care. Patient #8 - POC dated 02/28/24 - LVN visit frequency 1 x wk but LVN visited 2 x wk week 3 and 4. Patient #9 - POC dated 03/27/24 SC and MSW visit frequency 1 x month but no visit made in month of April. Patient #11 - POC dated 03/06/24 SC and MSW visit frequency 1 x month but no visit made in month of April. Patient #12 - POC dated 03/17/24 SC and MSW visit frequency 1 x month but no visit made in month of April. In addition, Foley catheter changed on 03/25/24 but no order for catheter changes noted on POC dated 03/17/24.”

    Rule L0555. Standard-level.

  • Hospice aide assignments and duties (42 CFR 418.76(g)(2))

    “Upon patient record review 1 of 14 (Patient #8) did not have evidence documentation in the patient record that a hospice aide provides services that are: • Ordered by the interdisciplinary group • Included in the plan of care • Permitted to be performed under state law by such hospice aide • Consistent with the hospice aide training Patient #8 - Aide visit frequency effective 02/28/24 2 x week - only 1 visit made week 1.”

    Rule L0626. Standard-level.

  • Supervision of hospice aides (42 CFR 418.76(h)(1))

    “Upon patient record review 1 of 14 (Patient #11) did not have evidence documentation in the patient record that a Registered Nurse made an on-site visit to the patient’s home no less frequently than every 14 days to assess the quality of care and services provided by the hospice aide and to ensure that services ordered by the hospice interdisciplinary group meet the patient’s needs. Patient #11 - POC dated 03/06/24 - 06/03/24 - No Aide supervisory visit made during cert period up to date of survey.”

    Rule L0629. Standard-level.

  • Governing body and administrator (42 CFR 418.100(b))

    “Upon observation, there was no evidence the hospice is directed by a Board of Directors/governing body which assumes full legal authority and responsibility for the operation of the hospice. There was no evidence the board of directors/governing body appointed an administrator that was an employee of the agency as this employee was contracted (corrected onsite). In addition, core services (nursing, medical social services, and counseling) were provided by employees and contracted staff and core services must be provided by employees only.”

    Rule L0651. Standard-level.

  • Governing body and administrator (42 CFR 418.100(b))

    “Upon personnel record review, 1 of 14 (Personnel #1) did not have evidence that the administrator is a hospice employee and possesses the education and experience required by the governing body. Personnel #1 - The administrator has the education and experience required but is a W9 employee. Corrected on site”

    Rule L0651. Standard-level.

  • Authentication (42 CFR 418.104(b))

    The inspectors’ words, 103 words

    “Upon patient client record review, 1 of 14 (Patient #12) did not have evidence that all entries are legible, clear, complete, and appropriately authenticated and dated in accordance with the organizations policies and procedures and currently accepted standards of practice. Electronic signatures are acceptable as long the hospice is following appropriate safeguards to prevent unauthorized access to the patient records. Patient #12 - SN visit note on 04/10/24 LVN documented “wound care rendered per MD orders - did not contain specific care provided and LVN documented on 04/10/24 “foley last changed on 03/25/24 -but no documentation on 03/25/24 that foley catheter was changed.”

    Rule L0679. Standard-level.

All 2 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Jul 3, 2024Follow-up inspection by the Accreditation Commission for Health CareNo deficiencies cited
May 10, 2024Reaccreditation inspection by the Accreditation Commission for Health Care9 deficiencies cited

Is it certified?

  • Medicare-certified hospice since May 21, 2021.
  • Ownership: for-profit.
  • Cited at in the last three years: it didn’t meet a whole condition of Medicare’s rules.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 13 nurse care minutes per routine home care day, 19% of skilled nursing minutes at weekends and a visit near death for 100% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 61% at home, 39% in assisted living.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day13.0 min
Skilled nursing minutes at weekends19%
Visits near death100.0% of patients who died

Who owns it?

  • CMS’s ownership file has no owners listed for this hospice.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 96.77% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5Not rated
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold10 of 10

How does it compare nearby?

  • Of the 315 hospices CMS’s data show serving patients in ZIP code 91205, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 4; this one had 9.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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