Lighthouse Hospice Care, Inc.
A hospice in Rancho Cucamonga, California 91730
10535 Foothill Blvd Suite 408, Rancho Cucamonga, California 91730. (909) 942-7600.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 7 deficiencies cited in the last three years
- Not rated family caregiver rating
- 9of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
7 deficiencies cited in the last three years
The middle of the 170 hospices serving ZIP code 91730 had 7.
The last inspection on record was on Feb 5, 2026: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
7 deficiencies in 1 month of the last 36. Last cited Feb 2026. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Feb 5, 2026: reaccreditation inspection by The Joint Commission7 deficiencies
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Exercise of rights/respect for proprty/person (42 CFR 418.52(b)(1)(i))
“Observed in Record Review. In 1 of 2 live discharge records reviewed, the patient revoked the hospice benefit to seek aggressive treatment in record RRDC#2 however a revocation document was not signed. This RFI was confirmed by the Administrator/Director of Patient Care Services.”
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Rights of the patient (42 CFR 418.52(c)(2))
“Observed in Record Review. In 1 of 2 live discharge records reviewed, the patient was discharged for extended prognosis in record RRDC#1. An Advanced Beneficiary Notice was signed instead of the required Notice of Medicare Non-Coverage. This RFI was confirmed by the Administrator/Director of Patient Care Services.”
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Plan of care (42 CFR 418.56(b ))
The inspectors’ words, 116 words
“Observed in Record Review. In 10 of 10 active patient records reviewed, a majority of goals in the plan of care were not measurable. Here are some examples. Patient will achieve the optimum level of safety on a daily basis. Patient will achieve optimum level of comfort and safety on a daily basis. Patient will achieve optimum level of comfort thru pharmacological and non-pharmacological intervention. Patient will achieve and or maintain optimum level of oxygenation. Promote comfort, prevent infection, and support wound healing while maintaining patient dignity and comfort. This last statement was created seven months ago and the only active goal in record RRHV#1. This RFI was reviewed with the Administrator/Director of Patient Care Services.”
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Content of plan of care (42 CFR 418.56(c)(3))
“Observed in Record Review. In 3 of 10 active patient records reviewed, the organization did not ensure that plans of care included measurable outcomes. In records RRHV#1, RRNHV#1, RRNHV#5, and RRNHV#7 there are currently no active problems or goals. This RFI was reviewed with the Administrator/Director of Patient Care Services.”
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Supervision of hospice aides (42 CFR 418.76(h)(1)(i))
The inspectors’ words, 114 words
“Observed in Record Review. In 6 of 7 active patient records reviewed where aide services were provided, aide supervision was not documented every 14 days. In record RRHV#3 supervisory visits were late 4 times between 15 and 42 days. In record RRNHV#2 supervisory visits were late 4 times between 15 and 25 days. In record RRNHV#3 a visit was late 1 time in 15 days. In record RRNHV#4 a visit was late 1 time in 16 days. In record RRHV#5 visits were late 2 times between 16 and 43 days. In record RRNHV#6 visits were late 4 times between 15 and 28 days. This RFI was reviewed with the Administrator/Director of Patient Care Services.”
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Initial certification of terminal illness (42 CFR 418.102(b)(3))
“Observed in Record Review. In 2 of 10 active patient records reviewed, certificates of terminal illness did not include subjective and objective information to support patient life expectancies of six months or less at recertification. For example, records RRHV#2, RRHV#3 contained the following statement: Multiple comorbidities and the patient has demonstrated significant functional and clinical decline over the past months. There were metrics quantifying decline in the face-to-face documents, but these were not included in the certificates. This RFI was reviewed with the Administrator/Director of Patient Care Services.”
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Label dispose storage drugs (42 CFR 418.106(e)(2)(i)(A))
“Observed in Patient Home. In 3 of 3 home visits conducted, comfort kits with controlled drugs were ordered when the patient was admitted. The Surveyor observed that there was no policy and procedure on the management and disposal of these drugs in the patient’s binder. This RFI was reviewed with the Administrator/Director of Patient Care Services.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Feb 5, 2026 | Reaccreditation inspection by The Joint Commission | 7 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Jan 19, 2023.
- CMS doesn’t list its type of ownership.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 15.4 nurse care minutes per routine home care day, 9.2% of skilled nursing minutes at weekends and a visit near death for 96.2% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 59% at home, 41% in assisted living.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 15.4 min |
| Skilled nursing minutes at weekends | 9.2% |
| Visits near death | 96.2% of patients who died |
Who owns it?
- CMS’s ownership file has no owners listed for this hospice.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 96.39% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 50% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 9 of 10 |
How does it compare nearby?
- Of the 170 hospices CMS’s data show serving patients in ZIP code 91730, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 7; this one had 7.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Rejuvenate Hospice Care Inc. | 14 |
| Manor Hospice | 6 |
| Bright Haven Hospice | 1 |
| Calcare Palliative Services | Not given |
| Shangrila Hospice | Not given |
| Hospice Care Providers Inc. | 11 |
| Providence Hospice Inland Empire | 7 |
| Caring Hands Hospice, Inc. | Not given |
| Good Heart Hospice & Palliative Care, Inc. | 13 |
| Geo Hospice Care, Inc. | 36 |
| Abbot Hospice Inc. | Not given |
| Sacred Passion Hospice Care, Inc. | Not given |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.