Concierge Hospice and Palliative Care
A hospice in Torrance, California 90501
2055 Torrance Blvd, Suite 4, Torrance, California 90501. (424) 999-5143.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 6 deficiencies cited in the last three years
- Not rated family caregiver rating
- 9of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
6 deficiencies cited in the last three years
The middle of the 132 hospices serving ZIP code 90501 had 8.
The last inspection on record was on Jan 23, 2026: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
6 deficiencies in 1 month of the last 36. Last cited Jan 2026. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Jan 23, 2026: reaccreditation inspection by The Joint Commission6 deficiencies
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Patient outcome measures (42 CFR 418.54(e)(2))
“Observed in Record Review. In 1 of 7 patient records reviewed, the organization failed to ensure to maintain complete and accurate records. On review of RRNHV#5 there was wound assessment documentation that was noted to be conflicting between the RN and LVN documentation. The RN documentation noted a progressive shrinking in size of the wound each visit until healed. The LVN documentation included the same measurements of 2 x 1.5 each visit. This observation was reviewed with the RN supervisor, LVN, and the CEO.”
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Content of plan of care (42 CFR 418.56(c))
The inspectors’ words, 206 words
“Observed in Record Review. In 6 of 7 patient records reviewed, the organization failed to ensure the plan of care reflect patient and family goals based on problems identified in the comprehensive assessments and updated reassessments that were specific, measurable, and timebound. In review of the records there were examples of goals that were not specific, measurable and time-bound. Examples in RRHV#1 that were not specific, measurable and time-bound were The patient/family/caregiver will verbalize having elimination needs met at an acceptable level and The pt/pcg/family/patient will have an adequate diet and fluids as tolerated. In RRHV#2 examples of goals that were not time-bound were The pcg/family will verbalize/express understanding of medication/treatment orders and side effects and The patient/PCG will know how to use and store O2 properly and safely. In RRHV#3 an example that was not time-bound was PCG/family will verbalize appropriate maneuvers to prevent choking and aspiration: positioning the patient during feeding. Further examples can be found in RRNHV#5 as Patient will maintain systolic blood pressure within safe limits to reduce symptoms and fall risk. Further examples of goals that were not specific, measurable, or time-bound could be found in RRNHV#6 and RRNHV#7. These observations were reviewed with the CEO, Admin/PDCS Designee, and RN Supervisor.”
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Content of plan of care (42 CFR 418.56(c)(1))
“Observed in Record Review. In 1 of 7 patient records reviewed, the organization failed to ensure the plan of care include all services needed for the palliation and management of the terminal illness and related conditions. On review of RRHV#1 there was documentation of an episode of increased edema, cough, and adventitious breath sound with the addition of Lasix, and Promethazine/Codeine yet the treatment and change in patient condition was not reflected in the plan of care. This observation was reviewed with the CEO, RN Supervisor, and DPCS/Admin Designee.”
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Review of the plan of care (42 CFR 418.56(d))
The inspectors’ words, 182 words
“Observed in Record Review. In 3 of 7 patient records reviewed, the organization failed to ensure the plan of care was revised based on information from the patient’s updated comprehensive assessment that noted the patient’s progress to goals and outcomes specified. On review of RRHV#2 there were goals established at start of care that specified a target date yet the goal remained without update IDT to IDT and Certification to Certification. An example was patient will verbalize or demonstrate understanding of medication regimen and importance of compliance (in)4 weeks. The goal was established in October 2025. In RRHV#1 an example was Patient will remain free of preventable discomfort and/or complications due to impaired mobility within the next 2 weeks and will re evaluate on the next IDT meeting the goal was established July 2025. In RRHV#3 an example was Patient will be able to rest comfortably without exhibiting signs and symptoms of agitation, sadness or restlessness within the next 14 days. The goal was established on admission in April 2025. These observations were reviewed with the CEO, DPCS/Admin Designee, and RN Supervisor.”
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Content (42 CFR 418.104(a)(3))
The inspectors’ words, 125 words
“Observed in Record Review. In 2 of 7 patient records reviewed, the organization failed to ensure the patient record contain all information to reflect the patient’s care, treatment and services. On review of RRNHV#4 the patient was prescribed wound treatments however there was no documentation noted in the record of the procedure that was preformed in the visit. The documentation noted skin care was provided per physicians orders, including gentle cleansing and application of prescribed topical products but the documentation did not specify what procedure was preformed and how it was tolerated as required. In RRNHV#5 there was also no documentation of the procedure performed as the documentation noted wound care as per POC. These observations were reviewed with the RN Supervisor, CEO. and LVN.”
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Written agreement (42 CFR 418.112(c)(8))
The inspectors’ words, 107 words
“Observed in Competency Session. In 1 of 1 contracts reviewed, for inpatient contract reviewed, the organization failed to ensure a provision stating that the hospice will report all mistreatment, neglect, or verbal, mental, sexual, and physical abuse to the SNF, NF, or ICF/IID administrator within 24 hours of the hospice becoming aware of the alleged violation, including injuries of unknown source, and misappropriation of patient property by anyone unrelated to the hospice and a delineation of the responsibilities of the hospice and the SNF, NF, or ICF/IID to provide bereavement services to SNF, NF, or ICF/IID staff. This observation was reviewed with the CEO, and DPCS/Admin Designee.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jan 23, 2026 | Reaccreditation inspection by The Joint Commission | 6 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Dec 14, 2022.
- CMS doesn’t list its type of ownership.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 9.2 nurse care minutes per routine home care day, 21.7% of skilled nursing minutes at weekends and a visit near death for 92.9% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 92% at home, 8% in assisted living.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 9.2 min |
| Skilled nursing minutes at weekends | 21.7% |
| Visits near death | 92.9% of patients who died |
Who owns it?
- 14 owners or officers are people: Nelli Minasyan (owns 5% or more directly, 50%); Nune Minasyan (owns 5% or more directly, 50%); Narine Minasyan (managing employee (on the payroll), 0%); Narine Minasyan (runs it (operational or managerial control), 0%); Gregory K Hong (managing employee (under contract), 0%); Gregory K Hong (runs it (operational or managerial control), 0%); Nelli Minasyan (corporate officer); Nune Minasyan (corporate officer); Dina Agazaryan (managing employee (on the payroll), 0%); Dina Agazaryan (runs it (operational or managerial control), 0%); Garo Harmandayan (managing employee (on the payroll), 0%); Garo Harmandayan (runs it (operational or managerial control), 0%); Edgar Gabriyelyan (managing employee (on the payroll), 0%); Edgar Gabriyelyan (runs it (operational or managerial control), 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 76.79% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 9 of 10 |
How does it compare nearby?
- Of the 132 hospices CMS’s data show serving patients in ZIP code 90501, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 8; this one had 6.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Hope International Hospice, Inc. | 18 |
| Cherish Hospice | 9 |
| Alpha Hospice Care | 15 |
| Epione Hospice, Inc. | Not given |
| 1 Heart Hospice and Palliative Care, Inc. | 4 |
| Amare Hospice | Not given |
| Bridgewater Hospice | 12 |
| Omegalife Hospice of California, Inc. | Not given |
| Diamond Hospice Services Inc. | Not given |
| Summerwind Hospice, Inc. | 12 |
| Perpetual Days Hospice, Inc. | Not given |
| Allpeace Care | 17 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.