Long Life Hospice, Inc.
A hospice in Montclair, California 91763
4959 Palo Verde St. Ste. 206a-4, Montclair, California 91763. (747) 895-5090.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 6 deficiencies cited in the last three years
- Not rated family caregiver rating
- 9of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
6 deficiencies cited in the last three years
The middle of the 146 hospices serving ZIP code 91763 had 7.
The last inspection on record was on Aug 21, 2025: a reaccreditation inspection by the Accreditation Commission for Health Care.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
6 deficiencies in 1 month of the last 36. Last cited Aug 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Aug 21, 2025: reaccreditation inspection by the Accreditation Commission for Health Care6 deficiencies
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Content of comprehensive assessment (42 CFR 418.54(c)(4))
“Upon patient record review, 1 of 14 (Patient #8) did not have evidence in the patient record that the comprehensive assessment takes into consideration the imminence of death. Patient 8: On the RN comprehensive assessment the RN does not take into consideration the imminence of death.”
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Content of comprehensive assessment (42 CFR 418.54(c)(6))
The inspectors’ words, 400 words
“Upon patient record review, 7 of 14 (Patient #1,2,3,5,6,9,10) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. This review includes, but is not limited to: • Effectiveness of drug therapy • Drug side effects • Actual or potential drug interactions • Duplicate drug therapy • Drug therapy currently associated with laboratory monitoring Patient 1: On the medication profile there is an order for Tylenol 500mg tablet every 6 hours as needed and Acetaminophen 650mg suppository one every 4 hours as needed, there is not a daily limit for Acetaminophen. Corrected on site Patient 2:On the medication profile there is an order for Tylenol 500mg tablet every 6 hours as needed and Acetaminophen 650mg suppository one every 4 hours as needed, there is not a daily limit for Acetaminophen. Corrected on site. Patient 3: On the plan of care there is an order for Tylenol 325mg 2 tablets every 8 hours as needed and Hydrocodone Bitartrate/Acetaminophen 5-325mg tablets one tablet as needed every 8 hours, there is not a daily limit of 4,000mg daily. Corrected on site. Patient 5: On 6/22/25 there is an order for mupirocin 2% topical ointment the order does not say where to apply the cream. On 6/22/25 there is an order for clotrimazole cream, the order does not say where to apply the cream. Corrected on site Patient 6:On the plan of care there is an order for Acetaminophen 325mg tablet 2 tabs every 6 hours as needed and an order for Acetaminophen suppository 650mg every 4 hours as needed, there is not a daily limit for Acetaminophen. On the plan of care there is an order for MiraLAX Powder 17g, there is no diluent. Corrected on site. Patient 9: On the plan of care there is an order for Hydrocodone/Acetaminophen 5-325mg, Acetaminophen 650mg suppository one every 6 hours as needed, Tylenol Extra Strength 500mg tablet every 6 hours as needed, there is not a daily limit for Acetaminophen listed on the plan of care. On 7/6/25 there is an order for MiraLAX Powder for solution 17g, there is no diluent. Corrected on site. Patient 10: On the plan of care there is an order for Acetaminophen Suppository 650mg one every four hours as needed , there is not a daily limit for Acetaminophen. Corrected on site.”
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Content of plan of care (42 CFR 418.56(c)(4))
The inspectors’ words, 414 words
“Upon patient record review, 7 of 14 (Patient #1,2,3,5,6,9,10) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including medications and treatments. Patient 1: On the medication profile there is an order for Tylenol 500mg tablet every 6 hours as needed and Acetaminophen 650mg suppository one every 4 hours as needed, there is not a daily limit for Acetaminophen. Corrected on site. Patient 2:On the medication profile there is an order for Tylenol 500mg tablet every 6 hours as needed and Acetaminophen 650mg suppository one every 4 hours as needed, there is not a daily limit for Acetaminophen. On the plan of care there is an order, “SN may change Foley Catheter every 30 days or as needed if clogged, leaking, or dislodge”, there is not an order for insertion of foley catheter, including size, how to care for catheter and how to secure it. Corrected on site. Patient 3: On the plan of care there is an order for Tylenol 325mg 2 tablets every 8 hours as needed and Hydrocodone Bitartrate/Acetaminophen 5-325mg tablets one tablet as needed every 8 hours, there is not a daily limit of 4,000mg daily. Corrected on site. Patient 5: On 6/22/25 there is an order for mupirocin 2% topical ointment the order does not say where to apply the cream. On 6/22/25 there is an order for clotrimazole cream, the order does not say where to apply the cream. Corrected on site Patient 6:On the plan of care there is an order for Acetaminophen 325mg tablet 2 tabs every 6 hours as needed and an order for Acetaminophen suppository 650mg every 4 hours as needed, there is not a daily limit for Acetaminophen. On the plan of care there is an order for MiraLAX Powder 17g, there is no diluent. Corrected on site. Patient 9: On the plan of care there is an order for Hydrocodone/Acetaminophen 5-325mg, Acetaminophen 650mg suppository one every 6 hours as needed, Tylenol Extra Strength 500mg tablet every 6 hours as needed, there is not a daily limit for Acetaminophen listed on the plan of care. On 7/6/25 there is an order for MiraLAX Powder for solution 17g, there is no diluent. Corrected on site. Patient 10: On the plan of care there is an order for Acetaminophen Suppository 650mg one every four hours as needed , there is not a daily limit for Acetaminophen. Corrected on site.”
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Coordination of services (42 CFR 418.56(e)(2))
“Upon client record review, 1 of 14 (Patient #1) did not have evidence that the IDG ensures that the care and services are provided in accordance with the plan of care. Patient 1: On the plan of care 4/14/25 there is an order for SN two times per week, the SN made visits on 4/23/25, 4/30/25, 5/6/25, 5/14/25, the SN made visits one time per week and the order states SN two times per week. Corrected on site.”
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Hospice aide assignments and duties (42 CFR 418.76(g)(1))
The inspectors’ words, 460 words
“Upon patient record review, 10 of 14 (Patient #1,2,3,4,5,6,7,8,9,10) did not have evidence in the patient record that hospice aide assignments and duties are: • Assigned to a specific patient by a registered nurse that is a member of the interdisciplinary group • Written patient care instructions for a hospice aide must be prepared by a Registered Nurse who is responsible for the supervision of a hospice aide as specified under paragraph (h) of 418.76 • There is evidence in the patient record that the plan of care; indicate what tasks are to be done by the Aide and the frequency of these tasks. The use of “PRN” or “per patient choice”, for any task, whether personal care or non-personal care tasks, are not acceptable Patient 1:On the aide plan of care there is an order to turn and reposition, dress street clothes, dentures, change patient linens however, there is not a frequency for these activities in the order. Corrected on site. Patient 2: On the aide plan of care there is an order for empty collection bag, record bowel movements, dress street clothes/ pajamas/gown however, there is not a frequency. Corrected on site. Patient 3: On the Aide plan of care there is an order for turn and reposition, dress pajamas/gown, change patient linens however, there is no frequency for these orders. Corrected on stie. Patient 4: On the aide plan of care there is an order to change linens without a frequency. Corrected on site. Patient 5 :On the aide plan of care there is an order for turn and reposition, dress pajamas/gown however, there is not an order for frequency. Corrected on site Patient 6: On the aide plan of care there is an order for turn and reposition, dress street clothes, change patient linens however, there is not an order for frequency. Corrected on site. Patient 7: On the aide plan of care there is an order for dress pajamas/gown, change patient linens however, there is not an order for frequency. Corrected on site. Patient 8: On the aide plan of care there is an order for turn and reposition, record bowel movements, dress street clothes, change patient linens however, there is not an order for frequency. Corrected on site. Patient 9: On the aide plan of care there is an order for turn and reposition, empty collection bag, record bowel movements, dress street clothes, encourage fluids as tolerated if not contraindicated, change patient linens however, there is not an order for frequency. Corrected on site. Patient 10: On the aide plan of care there is an order for record bowel movements, dress street clothes, encourage fluids as tolerated if not contraindicated, change patient linens however, there is not an order for frequency. Corrected on site.”
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Authentication (42 CFR 418.104(b))
The inspectors’ words, 147 words
“Upon patient client record review, 3 of 14 (Patient #2,4,7) did not have evidence that all entries are legible, clear, complete, and appropriately authenticated and dated in accordance with the organizations policies and procedures and currently accepted standards of practice. Electronic signatures are acceptable as long the hospice is following appropriate safeguards to prevent unauthorized access to the patient records. Patient 2: On 7/23/25 RN documentation, “foley catheter changed today”, the documentation is not complete with the details of the foley catheter change by RN. Patient 4: On 7/25/25 the SN documented, “Wound care done on left lateral shin and tolerated well with no infections noted”, the documentation is not complete with details of the wound care performed. Patient 7: On 6/13/25 the RN documented, “RN changed GT site dressing and patient tolerated well”, the documentation is not complete with details of the gastric tube change performed.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Aug 21, 2025 | Reaccreditation inspection by the Accreditation Commission for Health Care | 6 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Jun 29, 2022.
- CMS doesn’t list its type of ownership.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 9.6 nurse care minutes per routine home care day, 30.3% of skilled nursing minutes at weekends and a visit near death for 78.9% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 95% at home, 4% in assisted living, 1% in a skilled nursing facility, 1% elsewhere.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 9.6 min |
| Skilled nursing minutes at weekends | 30.3% |
| Visits near death | 78.9% of patients who died |
Who owns it?
- CMS’s ownership file has no owners listed for this hospice.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 76.47% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 9 of 10 |
How does it compare nearby?
- Of the 146 hospices CMS’s data show serving patients in ZIP code 91763, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 7; this one had 6.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Angels on Earth Hospice | 27 |
| Priority One Hospice | 10 |
| Reliant Hospice Inc. | Not given |
| Monzone’s Hospice Care LLC | 3 |
| Angel of Joy Hospice | 4 |
| Oxford Hospice Care, Inc. | 8 |
| Cinta Hospice Care, Inc. | 2 |
| Calstro Hospice Inc. | 27 |
| Starlight Hospice Inc. | 47 |
| Mary of Joy Hospice, Inc. | 1 |
| Divine Angels Hospice | 5 |
| Faith, Hope & Love Hospice Care Inc. | 12 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.