Angel of Joy Hospice
A hospice in Montclair, California 91763
4702 Brooks Street, Montclair, California 91763. (909) 626-3137.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 4 deficiencies cited in the last three years
- Not rated family caregiver rating
- 9of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
4 deficiencies cited in the last three years
The middle of the 146 hospices serving ZIP code 91763 had 7.
The last inspection on record was on Jun 26, 2025: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
4 deficiencies in 1 month of the last 36. Last cited Jun 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Jun 26, 2025: reaccreditation inspection by The Joint Commission4 deficiencies
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Exercise of rights/respect for proprty/person (42 CFR 418.52(b)(1)(i))
“Observed in Record Review. In 4 of 4 live discharge records due to extended prognosis, it was noted the organization failed to ensure that the patient was informed in advance about the expected outcomes of care and services. The Notice of Medicare-Non Coverage (NOMC) was not provided to patient at least two days in advance. For example, in RRDC#1, RRDC#2, RRDC#6, and RRDC#8, the patient received the NOMNC on the same day the episode ended. This finding was discussed and validated by the Hospice management team.”
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Content of plan of care (42 CFR 418.56(c)(4))
The inspectors’ words, 111 words
“Observed in Record Review. In 14 of 14 patient records reviewed, it was noted that the organization failed to ensure that the plan of care included all services necessary for the palliation and management of the terminal illness and related conditions, including treatments required to meet the patient’s specific needs. For example in records reviewed RRHV#1,RRHV#2,RRHV#3,RRNHV#1,RRDC#1,RRDC#2,RRDC#3,RRDC#4,RRDC#5,RRDC#6,RRDC#7,RRBRV#1, and RRBRV#2, the patient was receiving oxygen therapy at 2-5 LPM via nasal cannula as needed, however, the plan of care did not specify the appropriate oxygen flow rate adjustments for varying levels of shortness of breath, such as during mild versus sever episodes. This find was discussed and validated by the hospice management team.”
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Hospice aide assignments and duties (42 CFR 418.76(g)(1))
The inspectors’ words, 110 words
“Observed in Record Review. In 5 of 5 patients receiving hospice aide services, the organization failed to ensure that the written patient care instructions for a hospice aide were developed by a registered nurse responsible for the supervision of hospice aide services. For example in RRHV#1, RRHV#3, RRDC#5, RRDC#7 and RRBRB#1, the patient was on oxygen at 2-5 LPM via nasal cannula as needed for shortness of breath; however, the aide care plan did not specify the appropriate oxygen flow rate adjustments based on the severity of the patient’s shortness of breath, such as during mild versus severe episodes. This finding was discussed and validated by the hospice management team.”
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Authentication (42 CFR 418.104(b))
The inspectors’ words, 153 words
“Observed in Record Review. In 14 of 14 patient records reviewed, it was noted that the organization failed to ensure that all documentation entries were appropriately authenticated and dated. During the review of clinical records of RRHV#1,RRHV#2,RRHV#3,RRNHV#1,RRDC#1,RRDC#2,RRDC#3,RRDC#4,RRDC#5,RRDC#6,RRDC#7RRDC#8,RRBRB#1,RRBRB#2, the following paper clinical records such as Emergency Plan, Safety Guidelines for Hospice, Patient Identification, Certification of Terminal Illness, Prognosis Documentation Summary, Fall Risk Assessment, Pain Assessment, and skilled nursing visit note; Hospice Social Worker Assessment; Spiritual Assessment, Volunteer Assessment, and Hospice Aide visit notes and supervisory visit notes were found to be missing required time stamp as per agency policy no. 5-006.1 Entries Into The Clinical Record: a clinical record will be initiated and maintained for each patient receiving care or services, according to organization policies and will include at a minimum, the dates, times, and type of interventions, assessment, and coordination of care. This findings were discussed and validated by the hospice management team.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jun 26, 2025 | Reaccreditation inspection by The Joint Commission | 4 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Jan 14, 2016.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 8.9 nurse care minutes per routine home care day, 29.7% of skilled nursing minutes at weekends and a visit near death for 100% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 100% at home.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 8.9 min |
| Skilled nursing minutes at weekends | 29.7% |
| Visits near death | 100.0% of patients who died |
Who owns it?
- 3 owners or officers are people: Aleja M Ceballos (owns 5% or more directly, 99%); Aleja M Ceballos (corporate officer, 99%); Aleja M Ceballos (managing employee (on the payroll), 99%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 9 of 10 |
How does it compare nearby?
- Of the 146 hospices CMS’s data show serving patients in ZIP code 91763, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 7; this one had 4.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Angels on Earth Hospice | 27 |
| Priority One Hospice | 10 |
| Reliant Hospice Inc. | Not given |
| Monzone’s Hospice Care LLC | 3 |
| Angel of Joy Hospice This hospice | 4 |
| Oxford Hospice Care, Inc. | 8 |
| Cinta Hospice Care, Inc. | 2 |
| Calstro Hospice Inc. | 27 |
| Starlight Hospice Inc. | 47 |
| Mary of Joy Hospice, Inc. | 1 |
| Divine Angels Hospice | 5 |
| Faith, Hope & Love Hospice Care Inc. | 12 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.