Amore Hospice, Inc.
A hospice in Pleasonton, California 94588
4695 Chabot Dr., Suite 244, Pleasonton, California 94588. (510) 479-7668.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 6 deficiencies cited in the last three years
- Not rated family caregiver rating
- 7of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
6 deficiencies cited in the last three years
The middle of the 36 hospices serving ZIP code 94588 had 6.5.
The last inspection on record was on Feb 29, 2024: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
6 deficiencies in 1 month of the last 36. Last cited Feb 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Feb 29, 2024: reaccreditation inspection by The Joint Commission6 deficiencies
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Develop EP Plan, Review and Update Annually (42 CFR 418.113(a))
“Observed in Emergency Management Session. Since there was no evaluation of the organization’s Emergency Plan, there was no update to enhance the Emergency Plan based on that evaluation. This was confirmed by the Hospice’s Leadership .”
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EP Testing Requirements (42 CFR 418.113(d)(3)(iii))
“Observed in Emergency Management Session. There was no documented evaluation of the organization’s emergency planned drills or any emergencies in the last 18 month. This was confirmed by the Hospice Leadership.”
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Content of comprehensive assessment (42 CFR 418.54(c)(7))
“Observed in Record Review. In 2 of 14 patient records reviewed, It was noted that on two patient’s medical records did not have a documented bereavement assessments completed within 5 days of admission. This was confirmed by Hospice Leadership.”
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Program data (42 CFR 418.58(b)(3))
“Observed in Data Tracer. The organization had not established the frequency of data collection for patient satisfaction. This was confirmed by the Hospice’s Leadership.”
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Training (42 CFR 418.100(g)(3))
“Observed in Competency Session. There was no documented competency for the Medical Directors for this Hospice. This was confirmed by the Hospice Leadership.”
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Inpatient care provided under arrangements (42 CFR 418.108(c)(6))
“Observed in Leadership Session. The organization had not established monitoring or expectations of the contracted services for DME , Pharmacy. This was confirmed by Hospice Leadership.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Feb 29, 2024 | Reaccreditation inspection by The Joint Commission | 6 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Sep 15, 2021.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 26.2 nurse care minutes per routine home care day, 15.8% of skilled nursing minutes at weekends and a visit near death for 95.8% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 19% at home, 16% in assisted living, 65% in a skilled nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 26.2 min |
| Skilled nursing minutes at weekends | 15.8% |
| Visits near death | 95.8% of patients who died |
Who owns it?
- Premier Medical Investment Group LLC owns 30% directly since Sep 28, 2022.
- 13 owners or officers are people: Matthew Webster (owns 5% or more directly, 24%); Randall Mead (owns 5% or more directly, 23%); Karen Barias (owns 5% or more directly, 23%); Shital C Hubli (owns 5% or more through other companies, 7.5%); Pranjalkumar H Patel (owns 5% or more through other companies, 7.5%); Neel Kg Shah (owns 5% or more through other companies, 7.5%); Randall Mead (corporate officer); Randall Mead (corporate director); Karen Barias (corporate officer); Karen Barias (corporate director); Matthew Webster (corporate officer); Matthew Webster (corporate director); Matthew Webster (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Premier Medical Investment Group LLC | Owns 5% or more directly | 30% | Sep 28, 2022 |
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS’s Hospice Care Index: 7 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 76.09% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 17.2% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 7 of 10 |
How does it compare nearby?
- Of the 36 hospices CMS’s data show serving patients in ZIP code 94588, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 6.5; this one had 6.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Bristol Hospice - East Bay | 6 |
| Amore Hospice, Inc. This hospice | 6 |
| Zenith Healthcare Inc. | 20 |
| Hospice of the East Bay | 7 |
| Kaiser Foundation Hospital Hospice - Martinez | 2 |
| Sutter Care at Home | 3 |
| Kaiser Foundation Hospital Hospice-Hayward | Not given |
| Hope Hospice | 5 |
| Asian Network Hospice, Inc. | Not given |
| Vitas Healthcare Corporation of California | 8 |
| Prohealth Home Care, Inc. | 0 |
| Life Springs Hospice Care | 2 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.