Jbns Consulting, LLC
A hospice in La Mirada, California 90638
16700 Valley View Ave, Suite 300, La Mirada, California 90638. (800) 988-8434.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 7 deficiencies cited in the last three years
- Not rated family caregiver rating
- 7of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
7 deficiencies cited in the last three years
The middle of the 147 hospices serving ZIP code 90638 had 7.
The last inspection on record was on Mar 27, 2024: an initial inspection by the Accreditation Commission for Health Care.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
7 deficiencies in 1 month of the last 36. Last cited Mar 2024. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Mar 27, 2024: initial inspection by the Accreditation Commission for Health Care7 deficiencies
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Content of comprehensive assessment (42 CFR 418.54(c)(6))
The inspectors’ words, 101 words
“Upon patient record review, 1 of 14 (Patient #1) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. This review includes, but is not limited to: • Effectiveness of drug therapy • Drug side effects • Actual or potential drug interactions • Duplicate drug therapy • Drug therapy currently associated with laboratory monitoring Patient 1: Medication profile has Miralax powder 17G daily as needed if no BM for 2 days listed. No evidence that instructions were given on how to dilute the powder.”
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Content of plan of care (42 CFR 418.56(c)(2))
The inspectors’ words, 150 words
“Upon patient record review, 7 of 14 (Patient #1,2,3,4,5,7,8) did not have evidence the plan of care must includes all services necessary for the palliation and management of the terminal illness and related conditions, including the following: • A detailed statement of the scope and frequency of services necessary to meet the specific patient and family needs • The IDG demonstrates a proactive approach in developing each patient’s plan of care by planning ahead for anticipated patient changes and needs. Decisions should reflect the patient/family preferences rather than be solely a response to a crisis. Patient 1, 2, 3, 4, 5, 7: SW and SC have visit orders for once a month as needed on plan of care. No evidence of the quantity of PRN visits. Patient 8: SC has visit orders for once a month as needed on plan of care. No evidence of the quantity of PRN visits.”
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Content of plan of care (42 CFR 418.56(c)(4))
“Upon patient record review, 1 of 14 (Patient #1) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including medications and treatments. Patient 1: A medication order written on 03/22/2024 for Miralax powder incomplete. Order has Miralax powder 17G daily as needed if no BM for 2 days. No evidence that instructions were given to dilute the medication.”
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Coordination of services (42 CFR 418.56(e)(2))
“Upon client record review, 1 of 14 (Patient #1) did not have evidence that the IDG ensures that the care and services are provided in accordance with the plan of care. Patient 1: Plan of care has SN frequency as twice a week. No evidence that patient received 2 visits for the week of 03/03/2024. No evidence of an order to decrease visits for that week or communication by the patient/caregiver refusing the visit for that week.”
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Prevention (42 CFR 418.60(a))
The inspectors’ words, 97 words
“Upon observation, there was no evidence the hospice follows acceptable standards of practice to prevent the transmission of infections and communicable diseases, including standard precautions. Patient 1: During the home visit, the aide set her work bag down on top of a cloth chair seat without placing a clean barrier between the bag and the chair bottom. Patient 3: While providing wound care to the patient during the home visit, the RN cleaned the sacral wound as ordered but placed the soiled gauze pads back on the clean area of the barrier along with other clean supplies.”
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Supervision of hospice aides (42 CFR 418.76(h)(1))
The inspectors’ words, 282 words
“Upon patient record review 6 of 14 (Patient #1,2,4,5,7,8) did not have evidence documentation in the patient record that a Registered Nurse made an on-site visit to the patient’s home no less frequently than every 14 days to assess the quality of care and services provided by the hospice aide and to ensure that services ordered by the hospice interdisciplinary group meet the patient’s needs. Patient 1: No evidence that hospice aide received a supervised visit every 14 days. Patient received three on-site visits between the start of care and the start of survey. Those visits occurred on 12/28/2023, 02/08/2024, and 03/25/2024. Patient 2: No evidence that hospice aide received a supervised visit every 14 days. Patient received four on-site visits between the start of care and the start of survey. Those visit occurred on 12/19/2023, 02/10/2024, 02/13/2024 and 03/12/2024. Patient 4: No evidence that hospice aide received a supervised visit every 14 days. Patient received three on-site visits between the start of care and the start of survey. Those visit occurred on 12/28/2023, 02/08/2024, and 03/06/2024. Patient 5: No evidence that hospice aide received a supervised visit every 14 days. Patient received two on-site visits between the start of care and the start of survey. They occurred on 11/30/2023 and 03/04/2024. Patient 7: No evidence that hospice aide received a supervised visit every 14 days. Patient received one on-site visit between the start of care and the start of survey. That visit occurred on 02/24/2024. Patient 8: No evidence that hospice aide received a supervised visit every 14 days. Patient received two on-site visits between the start of care and the start of survey. Those visits occurred on 03/02/024 and 03/09/2024.”
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Authentication (42 CFR 418.104(b))
The inspectors’ words, 217 words
“Upon patient client record review, 2 of 14 (Patient #1, 4) did not have evidence that all entries are legible, clear, complete, and appropriately authenticated and dated in accordance with the organizations policies and procedures and currently accepted standards of practice. Electronic signatures are acceptable as long the hospice is following appropriate safeguards to prevent unauthorized access to the patient records. Patient 1: No evidence that the nurse completed visit documentation for the following visits: 03/08/2024, 03/11/2024, and 03/18/2024. The only thing documented for each assessment was the patients pain level and MAC. No other assessment chapters were addressed nor was a narrative entered to explain why no assessment was done. Agency has a policy (Clinical/Service Data Collection 2-011) that states that the staff is to have documentation completed and submitted within 7 days of the clinical visit date. Patient 4: No evidence that the nurse completed visit documentation for the following visits: 03/08/2024, 03/11/2024, and 03/18/2024. The only thing documented for each assessment was the patients pain level and MAC. No other assessment chapters were addressed nor was a narrative entered to explain why no assessment was done. Agency has a policy (Clinical/Service Data Collection 2-011) that states that the staff is to have documentation completed and submitted within 7 days of the clinical visit date.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Mar 27, 2024 | Initial inspection by the Accreditation Commission for Health Care | 7 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Feb 12, 2021.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 7.2 nurse care minutes per routine home care day, 13.3% of skilled nursing minutes at weekends and a visit near death for 51.7% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 89% at home, 10% in assisted living, 2% in a skilled nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 7.2 min |
| Skilled nursing minutes at weekends | 13.3% |
| Visits near death | 51.7% of patients who died |
Who owns it?
- CMS’s ownership file has no owners listed for this hospice.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS’s Hospice Care Index: 7 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 96.92% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 13% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 7 of 10 |
How does it compare nearby?
- Of the 147 hospices CMS’s data show serving patients in ZIP code 90638, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 7; this one had 7.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Hospice of Presbyterian | 8 |
| Jbns Consulting, LLC This hospice | 7 |
| Kaiser Foundation Hospital Hospice Program | 3 |
| Providence at Home With Compassus Hospice Care La County | 5 |
| VNA of Orange County LLC - Hospice | 5 |
| Memorialcare Hospice and Palliative Services | 9 |
| Vitas Healthcare Corporation of California | 3 |
| Accentcare Hospice & Palliative Care of California | 3 |
| Vitas Healthcare Corp | 18 |
| Vitas Healthcare Corporation of California | 3 |
| Providence at Home With Compassus Hospice Care Orange County | 5 |
| St Liz Hospice, Inc. | Not given |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.