Hearth Record

Jbns Consulting, LLC

A hospice in La Mirada, California 90638

16700 Valley View Ave, Suite 300, La Mirada, California 90638. (800) 988-8434.

CMS’s own record, on Care Compare

Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.

The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 7 deficiencies in 1 month of the last 36. Last cited Mar 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

7 deficiencies cited in the last three years

The middle of the 147 hospices serving ZIP code 90638 had 7.

The last inspection on record was on Mar 27, 2024: an initial inspection by the Accreditation Commission for Health Care.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

7 deficiencies in 1 month of the last 36. Last cited Mar 2024. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.

7 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Mar 27, 2024: initial inspection by the Accreditation Commission for Health Care7 deficiencies
  • Content of comprehensive assessment (42 CFR 418.54(c)(6))

    The inspectors’ words, 101 words

    “Upon patient record review, 1 of 14 (Patient #1) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. This review includes, but is not limited to: • Effectiveness of drug therapy • Drug side effects • Actual or potential drug interactions • Duplicate drug therapy • Drug therapy currently associated with laboratory monitoring Patient 1: Medication profile has Miralax powder 17G daily as needed if no BM for 2 days listed. No evidence that instructions were given on how to dilute the powder.”

    Rule L0530. Standard-level.

  • Content of plan of care (42 CFR 418.56(c)(2))

    The inspectors’ words, 150 words

    “Upon patient record review, 7 of 14 (Patient #1,2,3,4,5,7,8) did not have evidence the plan of care must includes all services necessary for the palliation and management of the terminal illness and related conditions, including the following: • A detailed statement of the scope and frequency of services necessary to meet the specific patient and family needs • The IDG demonstrates a proactive approach in developing each patient’s plan of care by planning ahead for anticipated patient changes and needs. Decisions should reflect the patient/family preferences rather than be solely a response to a crisis. Patient 1, 2, 3, 4, 5, 7: SW and SC have visit orders for once a month as needed on plan of care. No evidence of the quantity of PRN visits. Patient 8: SC has visit orders for once a month as needed on plan of care. No evidence of the quantity of PRN visits.”

    Rule L0547. Standard-level.

  • Content of plan of care (42 CFR 418.56(c)(4))

    “Upon patient record review, 1 of 14 (Patient #1) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including medications and treatments. Patient 1: A medication order written on 03/22/2024 for Miralax powder incomplete. Order has Miralax powder 17G daily as needed if no BM for 2 days. No evidence that instructions were given to dilute the medication.”

    Rule L0549. Standard-level.

  • Coordination of services (42 CFR 418.56(e)(2))

    “Upon client record review, 1 of 14 (Patient #1) did not have evidence that the IDG ensures that the care and services are provided in accordance with the plan of care. Patient 1: Plan of care has SN frequency as twice a week. No evidence that patient received 2 visits for the week of 03/03/2024. No evidence of an order to decrease visits for that week or communication by the patient/caregiver refusing the visit for that week.”

    Rule L0555. Standard-level.

  • Prevention (42 CFR 418.60(a))

    The inspectors’ words, 97 words

    “Upon observation, there was no evidence the hospice follows acceptable standards of practice to prevent the transmission of infections and communicable diseases, including standard precautions. Patient 1: During the home visit, the aide set her work bag down on top of a cloth chair seat without placing a clean barrier between the bag and the chair bottom. Patient 3: While providing wound care to the patient during the home visit, the RN cleaned the sacral wound as ordered but placed the soiled gauze pads back on the clean area of the barrier along with other clean supplies.”

    Rule L0579. Standard-level.

  • Supervision of hospice aides (42 CFR 418.76(h)(1))

    The inspectors’ words, 282 words

    “Upon patient record review 6 of 14 (Patient #1,2,4,5,7,8) did not have evidence documentation in the patient record that a Registered Nurse made an on-site visit to the patient’s home no less frequently than every 14 days to assess the quality of care and services provided by the hospice aide and to ensure that services ordered by the hospice interdisciplinary group meet the patient’s needs. Patient 1: No evidence that hospice aide received a supervised visit every 14 days. Patient received three on-site visits between the start of care and the start of survey. Those visits occurred on 12/28/2023, 02/08/2024, and 03/25/2024. Patient 2: No evidence that hospice aide received a supervised visit every 14 days. Patient received four on-site visits between the start of care and the start of survey. Those visit occurred on 12/19/2023, 02/10/2024, 02/13/2024 and 03/12/2024. Patient 4: No evidence that hospice aide received a supervised visit every 14 days. Patient received three on-site visits between the start of care and the start of survey. Those visit occurred on 12/28/2023, 02/08/2024, and 03/06/2024. Patient 5: No evidence that hospice aide received a supervised visit every 14 days. Patient received two on-site visits between the start of care and the start of survey. They occurred on 11/30/2023 and 03/04/2024. Patient 7: No evidence that hospice aide received a supervised visit every 14 days. Patient received one on-site visit between the start of care and the start of survey. That visit occurred on 02/24/2024. Patient 8: No evidence that hospice aide received a supervised visit every 14 days. Patient received two on-site visits between the start of care and the start of survey. Those visits occurred on 03/02/024 and 03/09/2024.”

    Rule L0629. Standard-level.

  • Authentication (42 CFR 418.104(b))

    The inspectors’ words, 217 words

    “Upon patient client record review, 2 of 14 (Patient #1, 4) did not have evidence that all entries are legible, clear, complete, and appropriately authenticated and dated in accordance with the organizations policies and procedures and currently accepted standards of practice. Electronic signatures are acceptable as long the hospice is following appropriate safeguards to prevent unauthorized access to the patient records. Patient 1: No evidence that the nurse completed visit documentation for the following visits: 03/08/2024, 03/11/2024, and 03/18/2024. The only thing documented for each assessment was the patients pain level and MAC. No other assessment chapters were addressed nor was a narrative entered to explain why no assessment was done. Agency has a policy (Clinical/Service Data Collection 2-011) that states that the staff is to have documentation completed and submitted within 7 days of the clinical visit date. Patient 4: No evidence that the nurse completed visit documentation for the following visits: 03/08/2024, 03/11/2024, and 03/18/2024. The only thing documented for each assessment was the patients pain level and MAC. No other assessment chapters were addressed nor was a narrative entered to explain why no assessment was done. Agency has a policy (Clinical/Service Data Collection 2-011) that states that the staff is to have documentation completed and submitted within 7 days of the clinical visit date.”

    Rule L0679. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Mar 27, 2024Initial inspection by the Accreditation Commission for Health Care7 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Feb 12, 2021.
  • Ownership: for-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 7.2 nurse care minutes per routine home care day, 13.3% of skilled nursing minutes at weekends and a visit near death for 51.7% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 89% at home, 10% in assisted living, 2% in a skilled nursing facility.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day7.2 min
Skilled nursing minutes at weekends13.3%
Visits near death51.7% of patients who died

Who owns it?

  • CMS’s ownership file has no owners listed for this hospice.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • CMS’s Hospice Care Index: 7 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 96.92% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 13% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5Not rated
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold7 of 10

How does it compare nearby?

  • Of the 147 hospices CMS’s data show serving patients in ZIP code 90638, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 7; this one had 7.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.