Anthem Hospice Providers Inc.
A hospice in Colton, California 92324
850 Via Lata Suite 118, Colton, California 92324. (909) 367-2578.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 8 deficiencies cited in the last three years
- Not rated family caregiver rating
- 8of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
8 deficiencies cited in the last three years
The middle of the 141 hospices serving ZIP code 92324 had 6.
The last inspection on record was on May 30, 2025: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
8 deficiencies in 1 month of the last 36. Last cited May 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
May 30, 2025: reaccreditation inspection by The Joint Commission8 deficiencies
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Exercise of rights/respect for proprty/person (42 CFR 418.52(b)(1)(i))
“Observed in Record Review. In 1 of 2 patient records reviewed, the patient revoked hospice for RR live DC#2, the revocation statement could not be found on the patient record. This was discussed with the administrator and administrator designee.”
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Initial & comprehensive assessment of patient (42 CFR 418.54)
“Observed in Record Review. In 1 of 3 patient records reviewed, the nurse completing the visits for RRHV#2 did not document a complete assessment for six of the scheduled visits. The system assessment areas were blank, i.e., CV, integumentary, GI/GU. This was discussed with the administrator and administrator designee.”
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Patient outcome measures (42 CFR 418.54(e)(2))
“Observed in Record Review. In 3 of 10 patient records reviewed, for RRHV#2, RRHV#3, RRNHV#2 the documentation showed wound care was completed, but did not indicate the treatment provided to the wound. This was discussed with the administrator and administrator designee.”
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Content of plan of care (42 CFR 418.56(c)(2))
“Observed in Record Review. In 1 of 3 patient records reviewed, the surveyor noted the prn visit number was quantified, but no additional information was provided on the plan of care to determine what qualifies as a prn visit. This was discussed with the administrator.”
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Coordination of services (42 CFR 418.56(e)(2))
“Observed in Record Review. In 6 of 11 patient records reviewed, the agency did not follow the bereavement plan of care. For example, in RRNHV#1, RRNHV#2, RRNHV#3, RRNHV#6, RRNHV#7, RR live discharge#1, the agency failed to send mailings for 3, 6 month post death and did not make documented calls according to the bereavement plan of care.”
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Level of activity (42 CFR 418.78(e))
“Observed in Leadership Session. The agency did not provide at least 5% of total patient care hours of all paid hospice employees and contracted staff. The agency percentage rate was 6.06%. This was discussed with the administrator and administrator designee.”
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Content (42 CFR 418.104(a)(3))
“Observed in Record Review. In 3 of 10 patient records reviewed, for RRHV#2, RRHV#3, RRNHV#2, the wound care documentation failed to identify the wound locations and treatment performed. This was discussed with the administrator and the administrator designee.”
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Discharge or transfer of care (42 CFR 418.104(e)(1)(i))
“Observed in Record Review. In 2 of 2 patient records reviewed, for RR live DC#1 and RR live DC#2, the organization did not show evidence that the summary of care was provided to the agency after the transfer of services. This was discussed with the administrator and administrator designee.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| May 30, 2025 | Reaccreditation inspection by The Joint Commission | 8 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Mar 24, 2016.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 14.8 nurse care minutes per routine home care day, 8.3% of skilled nursing minutes at weekends and a visit near death for 94.3% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 61% at home, 21% in assisted living, 19% in a skilled nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 14.8 min |
| Skilled nursing minutes at weekends | 8.3% |
| Visits near death | 94.3% of patients who died |
Who owns it?
- 4 owners or officers are people: Efren A Rillo (owns 5% or more directly, 100%); Efren A Rillo (corporate director, 100%); Efren A Rillo (managing employee (on the payroll), 100%); Efren A Rillo (runs it (operational or managerial control), 100%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS’s Hospice Care Index: 8 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 11.1% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 8 of 10 |
How does it compare nearby?
- Of the 141 hospices CMS’s data show serving patients in ZIP code 92324, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 6; this one had 8.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Anthem Hospice Providers Inc. This hospice | 8 |
| Compassion Hospice & Palliative Care | 10 |
| Gsr Hospice, Inc. | 8 |
| Hi-Top Hospice Care Inc. | 26 |
| Precision Care Hospice | 1 |
| Nexus Hospice of the Inland Empire LLC | 11 |
| Alliance Hospice Services | Not given |
| Kaiser Foundation Hospital Hospice | 4 |
| Hospice of Redlands Community Hospital | Not given |
| Vnacare | 9 |
| Vitas Healthcare Corporation of California | 4 |
| Mission Hospice | 15 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.