C V Hospice Care Inc.
A hospice in Artesia, California 90701
12140 Artesia Blvd Suite 214, Artesia, California 90701. (562) 809-5789.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 10 deficiencies cited in the last three years
- Not rated family caregiver rating
- 5of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
10 deficiencies cited in the last three years
The middle of the 74 hospices serving ZIP code 90701 had 6.5.
The last inspection on record was on Sep 3, 2026: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
10 deficiencies in 1 month of the last 36. Last cited Sep 2026. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Sep 3, 2026: reaccreditation inspection by The Joint Commission10 deficiencies
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EP Training Program (42 CFR 418.113(d)(1)(v))
“Observed in Tracer Activities. In 2 of 9 HR files reviewed, the surveyor observed that there was no Emergency Management training for the volunteer and volunteer coordinator. This was reviewed and validated with the Administrator.”
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Content of comprehensive assessment (42 CFR 418.54(c)(7))
The inspectors’ words, 108 words
“Observed in Record Review. In 3 of 14 patient records reviewed, the organization failed to assess and reassess its patients. In HOSRRHV #1 the patient had twin daughters who were both POAs and a bereavement assessment was completed on only one of the daughters. in HOSRRNHV #3 the son was not assessed for bereavement. In HOSRRNHV #4 there were 2 daughters and a son involved in the patient’s care and only the son who was not the patient representative had a bereavement assessment completed. Per the organization’s bereavement services policy it stated, family and caregivers will receive a bereavement assessment. This was reviewed and validated with the DCPS.”
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Content of plan of care (42 CFR 418.56(c))
“Observed in Record Review. In 3 of 14 patient records reviewed, the hospice surveyor observed that the plan of care goals were not individualized and measurable. In HOSRRHV #1 and HOSRRNHV #4 the chaplain goal read that the patient would have a Healing road to peace. The MSW goal stated they would provide spiritual comfort. In HOSRRNHV #3 the chaplain care plan read, The patient and family and caregiver will receive spiritual and emotional support. This was reviewed and validated with the DCPS.”
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Content of plan of care (42 CFR 418.56(c)(1))
“Observed in Record Review. In 1 of 14 patient records reviewed, the hospice surveyor observed in HOSRRNHV #3 that the patient was deemed an aspiration risk in IDG. The Plan of Care did not address the aspiration risk. This was addressed and validated with the DCPS.”
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Content of plan of care (42 CFR 418.56(c)(2))
“Observed in Record Review. In 1 of 14 patient records reviewed, the hospice surveyor observed in HOSRRNHV #1 where the MSW had been seeing the patient 9 months and for the last 6 months the MSW did not include a goal or interventions in the plan of care. The frequency was monthly. This was reviewed and validated with the DCPS.”
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Content of plan of care (42 CFR 418.56(c)(4))
“Observed in Record Review. In 2 of 14 patient records reviewed, the hospice nurse surveyor observed in HOSRRNHV #2 where the foley catheter order was no complete. The order was missing the balloon size, fill amount, and fill type. In HOSRRNHV #5 the patient had multiple wounds but it was observed that there were wounds to the right lateral forearm and the left lateral leg that were receiving wound care with no wound care orders found. This was reviewed and validated with the DCPS.”
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Coordination of services (42 CFR 418.56(e)(2))
The inspectors’ words, 115 words
“Observed in Patient Home. In 1 of 3 HR files reviewed, the organization failed to provide patient care according to the individualized plan of care. In HOSRRHV #1 the patient had an order for a dressing change to the sacrum and the left thigh with each visit. During the home visit the surveyor observed that the nurse did not follow the plan of care for the dressing change. The order required that the wounds be cleansed with normal saline and then a triple antibiotic applied and covered with a dressing, the nurse only cleansed the sacral area with a cleaning wipe which was water and glycerin based. This was reviewed and validated with the Administrator.”
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Hospice aide assignments and duties (42 CFR 418.76(g)(1))
The inspectors’ words, 188 words
“Observed in Record Review. In 4 of 14 patient records reviewed, the organization failed to provide written patient care instructions for the hospice aide. In HOSRRHV #1 the patient had a wound to her sacrum and her left thigh that had orders for a dressing to be applied and there were no instructions on the aide plan of care what they should do with the dressing during personal care. In HOSRRHV #2 the patient had a deep tissue injury which was being treated with calmoseptine ointment to the sacrum and the aide plan of care did not address what the aide should do with the area after providing peri-care. In HOSRRNHV #5 the patient had a fall in August and subsequently had 6 new wounds and the aide assignment had not been updated to include instructions for the aide as to what to do with the dressing during personal care. In HOSRRNHV #7 the patient had a stage 3 pressure injury and the aide assignment did not include instructions of what to do with the dressing during personal care. This was reviewed and validated with the DCPS. .”
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Hospice aide assignments and duties (42 CFR 418.76(g)(2)(ii))
“Observed in Patient Home. In 1 of 3 HR files reviewed, the aide failed to provide services per the aide care plan. In HOSRRHV #2 the home health aide assignment stated that the aide would provide dental care, shampooing of hair, applying deodorant, cleaning and filing of nails, changing bed linens, emptying the trash, and applying calmoseptine ointment to a deep tissue injury to the patient’s sacrum. These were not provided nor offered as the patient is nonverbal. This was reviewed and validated with the Administrator.”
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Use and mintenance of equipment and supplies (42 CFR 418.106(f)(2))
The inspectors’ words, 122 words
“Observed in Record Review. In 2 of 14 patient records reviewed, the organization failed to provide education and training based on the patient’s needs. In HOSRRNHV #5 the patient had 6 different wounds from a fall. The order read that the caregiver could do the dressing changes on non RN days. In HOSRRNHV #7 the patient had a stage 3 pressure injury to the right heel with dressing changes being done and the order read that the caregiver could do the dressing changes if the dressings became soiled or were removed. There was no documentation in plan of care where the family or caregiver had been instructed on the wound care for either patient. This was reviewed and validated with the DCPS.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Sep 3, 2026 | Reaccreditation inspection by The Joint Commission | 10 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Sep 10, 2014.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 5.4 nurse care minutes per routine home care day, 19.6% of skilled nursing minutes at weekends and a visit near death for 69.4% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 35% at home, 61% in assisted living, 4% in a skilled nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 5.4 min |
| Skilled nursing minutes at weekends | 19.6% |
| Visits near death | 69.4% of patients who died |
Who owns it?
- 18 owners or officers are people: Lenie J Colcol (managing employee (on the payroll), 100%); Lenie J Colcol (runs it (operational or managerial control), 100%); Rafaelito S Victoria (managing employee (under contract), 100%); Rafaelito S Victoria (corporate director, 100%); Lenie J Colcol (owns 5% or more directly, 92%); Lenie J Colcol (holds 5% or more security interest, 92%); Lenie J Colcol (corporate officer, 92%); Lenie J Colcol (corporate director, 92%); Idda M Colcol (owns 5% or more directly, 4%); Idda M Colcol (corporate officer, 4%); Idda M Colcol (corporate director, 4%); Idda M Colcol (managing employee (on the payroll), 4%); Idda M Colcol (runs it (operational or managerial control), 4%); Primo M Colcol (owns 5% or more directly, 4%); Primo M Colcol (corporate officer, 4%); Primo M Colcol (corporate director, 4%); Primo M Colcol (managing employee (on the payroll), 4%); Primo M Colcol (runs it (operational or managerial control), 4%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS’s Hospice Care Index: 5 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 86.05% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 18% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 5 of 10 |
How does it compare nearby?
- Of the 74 hospices CMS’s data show serving patients in ZIP code 90701, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 6.5; this one had 10.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Nurses Plus Hospice | 3 |
| C V Hospice Care Inc. This hospice | 10 |
| Passionate Heart Hospice, Inc. | 5 |
| Sdkj Forever, LLC | Not given |
| Pure Care Hospice, Inc. | 20 |
| Hadassa Hospice | 9 |
| Hospice of the East and Palliative Care Inc. | Not given |
| Ambassadore Hospice Care, Inc. | 0 |
| Davida Hospice, Inc. | Not given |
| Kaiser Foundation Hospital Hospice Program | 3 |
| Providence at Home With Compassus Hospice Care La County | 5 |
| Hospice of Presbyterian | 8 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.