High Desert Hospice Services Inc.
A hospice in Victorville, California 92395
12998 Hesperia Rd Suite 202, Victorville, California 92395. (760) 245-8900.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 4 deficiencies cited in the last three years
- Not rated family caregiver rating
- 9of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
4 deficiencies cited in the last three years
The middle of the 127 hospices serving ZIP code 92395 had 7.
The last inspection on record was on Jun 6, 2024: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
4 deficiencies in 1 month of the last 36. Last cited Jun 2024. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Jun 6, 2024: reaccreditation inspection by The Joint Commission4 deficiencies
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Update of comprehensive assessment (42 CFR 418.54(d))
“Observed in Record Review. In 7 of 10 patient records reviewed, During document review and confirmed by the Director of Nursing. It had been identified that the updated Plan of care and IDG review had not documented progress to goals. Example During review of HOSrr#5 the initial plan had been developed over 6 months ago to include that the patient/caregiver will be knowledgeable with safety measures. The progress to goals during current update remained at 0%. Review of all goals remained at 0%”
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Content of plan of care (42 CFR 418.56(c))
“Observed in Record Review. In 1 of 10 patient records reviewed and confirmed by the Director of Nursing. It had been identified that the plan of care had not included interventions or goals based on the patient assessment . Example: During review of HOSrr#6 the patient assessment had identified a draining breast wound being cared for by the patient and right hand edema. SN notes documented the ongoing assessment of the breast wound and interventions to decrease the edema, however the plan of care had not identified interventions or goals.”
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Content of plan of care (42 CFR 418.56(c)(4))
The inspectors’ words, 106 words
“Observed in Record Review. In 7 of 10 patient records reviewed, Confirmed by the Director of Nursing. Medication orders had not al elements for PRN medications with duplicate therapies per organization policy. Example: During review of HOS v#1 medication orders had documented Morphine 0.25 po prn for pain, Tramadol 50mg prn for pain, Morphine 0.25 prn for shortness of breath and Atrovent 17 mcg/act 2 puffs prn for shortness of breath. Elements to include which medication to administer first had not been documented.
HOSrr#7 had documented Lorazepam1mg/1tab prn for anxiety, Xanax 0.25mg prn for anxiety, Tylenol 1-2 tabs prn for pain and Morphine 0.25mg prn for pain.”
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Content (42 CFR 418.104(a)(3))
The inspectors’ words, 98 words
“Observed in Individual Tracer. In 1 of 3 Hospice visits observed and confirmed by the Director of nursing. A list of medications had not been accurate to contain all medications the patient had been taking. Example: During observation of HOSv#3 it had been observed that OTC medications , identified by the surveyor , had been found at bedside to include Advil, tums and preparation H. Facility staff confirmed that the medications had been there since patient arrived at facility prior to admission to hospice. Facility staff confirmed that the medications had been administered on an as needed basis.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jun 6, 2024 | Reaccreditation inspection by The Joint Commission | 4 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Dec 9, 2011.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 13 nurse care minutes per routine home care day, 6.7% of skilled nursing minutes at weekends and a visit near death for 91.5% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 94% at home, 6% in assisted living.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 13.0 min |
| Skilled nursing minutes at weekends | 6.7% |
| Visits near death | 91.5% of patients who died |
Who owns it?
- 8 owners or officers are people: Garnik Gevorgyan (owns 5% or more directly, 100%); Garnik Gevorgyan (corporate officer, 100%); Garnik Gevorgyan (corporate director, 100%); Garnik Gevorgyan (managing employee (on the payroll), 100%); Jimmy Tam Huy Pham (managing employee (under contract), 0%); Raymond E Vick (managing employee (on the payroll)); Jose Luis S Noronha (managing employee (under contract)); Jody Patterson (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 76% rated it 9 or 10 out of 10, and 86% would definitely recommend it.
- CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 97.9% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 44.6% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 9 of 10 |
How does it compare nearby?
- Of the 127 hospices CMS’s data show serving patients in ZIP code 92395, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 7; this one had 4.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| High Desert Hospice Services Inc. This hospice | 4 |
| Agahospice Inc. | Not given |
| Desert View Hospice, Inc. | 0 |
| Desert Wind Hospice Inc. | 13 |
| St Martin High Desert | 7 |
| Kaiser Foundation Hospital Hospice | 4 |
| Vnacare | 9 |
| Vnacare | 4 |
| Inland Valley Hospice | 3 |
| Inland Valley Hospice Care | 2 |
| Accentcare Hospice & Palliative Care of California - San Bernardino | 9 |
| Ambercity Hospice, Inc. | 18 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.