Evergreen Hospice Care, Inc.
A hospice in Cerritos, California 90703
17215 Studebaker Road, Suite 100, Cerritos, California 90703. (562) 865-9006.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.
The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 5 deficiencies cited in the last three years
- 4of 5 family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
5 deficiencies cited in the last three years
The middle of the 177 hospices serving ZIP code 90703 had 7.
The last inspection on record was on Aug 21, 2026: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
5 deficiencies in 1 month of the last 36. Last cited Aug 2026. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Aug 21, 2026: reaccreditation inspection by The Joint Commission5 deficiencies
-
Content of plan of care (42 CFR 418.56(c))
“Observed in Record Review. In 10 of 10 patient records reviewed, for active hospice patients, the nurse surveyor noted that the goals were not individualized or measurable. For example, “Demonstrating proper feeding technique,” Demonstrating safe use of bowel regimen, and “Facilitating and creating a sense of support for adaptation.” Findings were discussed and verified with the DPCS.”
-
Content of plan of care (42 CFR 418.56(c)(4))
The inspectors’ words, 266 words
“Observed in Record Review. In 5 of 10 patient records reviewed, for active records, it was noted by the nurse surveyor that orders were not clear or complete. For HOSRRHV#1, there was an order for MiraLAX Powder oral daily as needed along with an order for Bisacodyl Suppository rectal daily as needed with no indications for when they were to be given. Additionally, there was an order for Tylenol 500mg, 2 tablets every 8 hours as needed with no indication for use. HOSRRHV#2, Morphine Concentrate Solution, Acetaminophen tablets and Acetaminophen suppositories were all ordered as needed for pain with no specific instructions of which medication should be given first or for what level of pain. HOSRRHV#3 there were two as needed orders for medications for constipation, Milk of Magnesia and Dulcolax Suppositories none had any indication or specific instructions of when they should be given. There also were two very similar Morphine orders for pain. One was for Morphine Concentrate Solution 100mg/5ml (20mg/ml) oral 0.25ml (5mg) every 3 hours prn moderate to severe pain or SOB and Morphine Concentrate Solution 20mg/ml sublingual 0.5ml (10mg) every 3 hours PRN Severe pain or SOB. There was unclear distinction as to when to give each medication. HOSRRNHV#1, Haldol 0.5mg (1mg) and Reglan tabs 10mg three times daily were ordered as needed with no indications or instructions for when to take. HOSRRNHV#4, had an order for Oxygen BNC 2-5 liters per minute as needed for shortness of breath with no instructions for where to start or how to titrate. Findings were discussed with the Director of Patient Care Services (DPCS).”
-
Hospice aide assignments and duties (42 CFR 418.76(g)(1))
The inspectors’ words, 93 words
“Observed in Record Review. In 4 of 4 patient records reviewed, for patients with a hospice aide, it was noted by the nurse surveyor that the hospice aide care plans did not include the information necessary for the hospice aide to effectively care for the patients. For HOSRRHV#2, HOSRRNHV#2, HOSRRNHV#3, and HOSRRNHV#6, the patients all had oxygen ordered PRN yet there were no instructions on the aide care plan if the aide could remove the patient’s oxygen during the bath should the oxygen be on. Findings were discussed and verified with the DPCS.”
-
Discharge or transfer of care (42 CFR 418.104(e)(2)(i))
“Observed in Record Review. In 2 of 2 patient records reviewed, for live discharges, it was noted by the nurse surveyor that the discharge summary for a patient HOSRRDC#1 that was discharged to the community and for a patient who revoked care HOSRRDC#2, the physicians were not provided with a discharge summary. Findings were discussed and verified with the Director of Patient Care Services (DPCS).”
-
Criminal background checks (42 CFR 418.114(d)(1))
“Observed in Tracer Activities. Review of the Therapy Contract providing PT/OT/ST by the nurse surveyor determined that the contract failed to require criminal background checks. Findings were discussed and verified with the Human Resource/Vendor Coordinator and the DPCS.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Aug 21, 2026 | Reaccreditation inspection by The Joint Commission | 5 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Mar 6, 2008.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 17.5 nurse care minutes per routine home care day, 5.4% of skilled nursing minutes at weekends and a visit near death for 89.9% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 52% at home, 28% in assisted living, 20% in a skilled nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 17.5 min |
| Skilled nursing minutes at weekends | 5.4% |
| Visits near death | 89.9% of patients who died |
Who owns it?
- 11 owners or officers are people: Lydia Y Ahn (owns 5% or more directly, 100%); Lydia Y Ahn (corporate officer, 98%); Lydia Y Ahn (corporate director, 98%); Lydia Y Ahn (managing employee (on the payroll), 98%); Lydia Y Ahn (runs it (operational or managerial control), 98%); Felicia Campellone (managing employee (on the payroll), 2%); John J Ahn (corporate officer, 2%); John J Ahn (corporate director, 2%); John J Ahn (managing employee (on the payroll), 2%); John J Ahn (runs it (operational or managerial control), 2%); Soumitra Sarkar (managing employee (under contract), 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- Family caregivers rate it 4 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 79% rated it 9 or 10 out of 10, and 86% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 96.02% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 32.5% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 4 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 177 hospices CMS’s data show serving patients in ZIP code 90703, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 7; this one had 5.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Evergreen Hospice Care, Inc. This hospice | 5 |
| Hygieia Hospice | 0 |
| Reliance Hospice and Palliative Care | 25 |
| People’s Care Hospice, Inc. | Not given |
| Absolute Hospice & Palliative Care, Inc. | 4 |
| Pacific Hospice, LLC | Not given |
| Unitedcare Hospice, Inc. | 5 |
| Healthview Hospice & Palliative Care | Not given |
| Adlife Hospice Inc. | 2 |
| Hospice of Serene Care, Inc. | 9 |
| Greenfield Hospice and Palliative Care Inc. | Not given |
| Pure Care Hospice, Inc. | 20 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
-
Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.