Grace Hospice, Inc.
A hospice in Los Angeles, California 90026
1711 West Temple Street, Suite 3614, Los Angeles, California 90026. (213) 989-1600.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.
The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 10 deficiencies cited in the last three years
- Not rated family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
10 deficiencies cited in the last three years
The middle of the 196 hospices serving ZIP code 90026 had 6.
The last inspection on record was on May 2, 2025: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
10 deficiencies in 1 month of the last 36. Last cited May 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
May 2, 2025: reaccreditation inspection by The Joint Commission10 deficiencies
-
Timeframe for completion of assessment (42 CFR 418.54(b))
“Observed in Record Review. In 1 of 16 patient records reviewed, it was noted in RRNHV #6 that the MSW did not make a visit within the first 5 days of care and there was no documentation to support a delay in service or declination. This was confirmed by the administrator.”
-
Content of plan of care (42 CFR 418.56(c)(2))
The inspectors’ words, 158 words
“Observed in Record Review. In 1 of 16 patient records reviewed, it was noted that the plan of care scope and frequency of visits did not differentiate between in person and telehealth visits made by the MSW. This was noted in record review for home visit #2 and was discussed with the administrator. Observed in Record Review. In 1 of 16 patient records reviewed, it was noted in RRNHV#3 that there was no order for RN visit frequency as provided. For example, the plan of care stated an order for RN one time per month and 1 PRN visit however the RN has been visiting twice weekly for the past three weeks. This was confirmed by the administrator. Observed in Record Review. In 16 of 16 patient records reviewed, it was noted that on every plan of care and for all disciplines ordered there were PRN visits without indication. This was discussed with and confirmed by the administrator.”
-
Content of plan of care (42 CFR 418.56(c)(3))
The inspectors’ words, 117 words
“Observed in Record Review. In 4 of 16 patient records reviewed, it was noted that not all of the goals on the plan of care were measurable. For example, in review of record for HV#1 the following examples of outcomes were noted :Pt will achieve and maintain optimal skin integrity as disease progresses, Optimal control of nausea/vomiting, patient comfort within 2 weeks. In record review #2 the following goals were documented in the plan of care, Optimal level of oxygenation within the benefit period, Optimal level of safety and mobility, Optima level of nutrition and hydration. This was also noted in record review #6 and #7. This was discussed with and confirmed by the administrator and DON.”
-
Content of plan of care (42 CFR 418.56(c)(5))
“Observed in Record Review. In 1 of 16 patient records reviewed, it was noted in record review for home visit #4 that an incomplete order for foley catheter which was documented as 16 fr with no balloon sized stated. This was discussed with the administrator and DON.”
-
Coordination of services (42 CFR 418.56(e)(2))
“Observed in Record Review. In 1 of 16 patient records reviewed, it was noted that care was not provided according to the plan of care. For example, in record review for home visit #3 it was noted that there were no MSW visits made in the past 8 months however the orders were for a visit to be made at time of recertification. This was confirmed by and discussed with leadership.”
-
Prevention (42 CFR 418.60(a))
The inspectors’ words, 232 words
“Observed in Patient Home. In 3 of 4 home visits conducted, it was noted that accepted standards of practice for infection control including hand hygiene and cleaning and disinfecting of equipment were not followed. For example, during home visit #1 the RN was observed changing her gloves three times during the visit and not performing hand hygiene prior to donning new gloves. In home visit #2 the LVN was observed using the patient’s liquid soap at the sink, had no paper towels and immediately poured hand sanitizer into her wet hands and then was observed flapping her hands to dry them. At the end of the visit she was observed washing her hands in the sink, then using a paper towel to pick up the hemorrhoidal cream tube and then drying her hands with the same paper towel. During the visit she did not perform hand hygiene following two glove changes and before donning new gloves. Lastly the LVN was observed cleaning her blood pressure cuff and machine with a product that did not contain any alcohol, Clean Care with Green Tea wipes. In home visit #3, another LVN was observed touching the faucet after washing hands, not performing hand hygiene between glove changes before donning new gloves twice during the visit and Flapping to dry hands after using hand gel. This was discussed with all nursing leadership and DON and Administrator.”
-
Competency evaluation (42 CFR 418.76(c)(1))
“Observed in HR File Review. In 1 of 2 HR files reviewed, for hospice aides it was noted that there was no documentation of competency evaluation for the tasks requiring observation. The employee who was hired 7 months ago had completed a self assessment however there was no documentation by an RN of the performance of the hands on tasks. This was discussed with the DON and administrator.”
-
Hospice aide assignments and duties (42 CFR 418.76(g)(1))
The inspectors’ words, 93 words
“Observed in Record Review. In 1 of 16 patient records reviewed, it was noted that the RN who prepared the assignment for the hospice aide did not include all care instructions. For example, in review of record for hospice home visit #4 it was noted that the pt. had a G-tube with dressing as well as a sacral wound. There were no instructions for the aide on these issues. Additionally the pt was on continuous oxygen via NC but this was not addressed on the assignment sheet. This was discussed with nursing leadership.”
-
Hospice aide assignments and duties (42 CFR 418.76(g)(2)(ii))
“Observed in Record Review. In 1 of 16 patient records reviewed, it was noted that in the hospice aide documentation in three of three notes reviewed there were tasks that were not completed as assigned. For example in record review for home visit #2, foot care, nail care were assigned by the registered nurse but these tasks were not completed and there were no comments indicating patient refusal or other reason. This was confirmed by the administrator.”
-
Criminal background checks (42 CFR 418.114(d)(1))
“Observed in Document Review. In 5 of 9 contracts reviewed, it was noted that the contracts did not contain a stipulation that the outside agency will complete criminal background checks on contracted employees who provide direct patient care or have access to patient records. This was noted in a therapy contract, 2 pharmacy contracts, 2 SNF contracts and 1 GIP contract. This was discussed with the administrator.”
All 2 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| May 2, 2025 | Reaccreditation inspection by The Joint Commission | 10 deficiencies cited |
| Jan 25, 2024 | Complaint inspection by the state | No deficiencies cited |
Is it certified?
- Medicare-certified hospice since May 18, 2006.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 13.6 nurse care minutes per routine home care day, 5.6% of skilled nursing minutes at weekends and a visit near death for 82.5% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 74% at home, 7% in assisted living, 18% in a skilled nursing facility, 1% in a hospital.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 13.6 min |
| Skilled nursing minutes at weekends | 5.6% |
| Visits near death | 82.5% of patients who died |
Who owns it?
- Grace Hospice Inc. runs it.
- 6 owners or officers are people: Victoria A Choi (managing employee (on the payroll), 100%); Seung H Choi (owns 5% or more directly, 100%); Seung H Choi (corporate officer, 100%); Victoria A Choi (corporate officer); Seung H Choi (managing employee (on the payroll)); Elaine W Dionson (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 77.43% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 3.8% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 196 hospices CMS’s data show serving patients in ZIP code 90026, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 6; this one had 10.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| St Liz Hospice, Inc. | Not given |
| Grace Hospice, Inc. This hospice | 10 |
| Angel’s Smile Hospice, Inc. | 2 |
| Miracle Mile Hospice Care, Inc. | 5 |
| Red Hearts Hospice, Inc. | 4 |
| Rubicon Hospice Care | 4 |
| Pm Care Hospice | Not given |
| Sors Hospice, Inc. | 2 |
| Providence at Home With Compassus Hospice Care La County | 5 |
| Kaiser Foundation Hospital Valley Continuing Care | 10 |
| Kaiser Foundation Hospital Los Angeles - Hospice | 3 |
| Hospice of Presbyterian | 8 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
-
Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.