Sage Hospice and Palliative Care
A hospice in Scottsdale, Arizona 85250
5111 North Scottsdale Road Suite 204, Scottsdale, Arizona 85250. (480) 777-5117.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 11 deficiencies cited in the last three years
- 3of 5 family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
11 deficiencies cited in the last three years
The middle of the 50 hospices serving ZIP code 85250 had 7.
The last inspection on record was on Nov 15, 2023: a reaccreditation inspection by the Accreditation Commission for Health Care.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
11 deficiencies in 1 month of the last 36. Last cited Nov 2023. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Nov 15, 2023: reaccreditation inspection by the Accreditation Commission for Health Care11 deficiencies
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Local, State, Tribal Collaboration Process (42 CFR 418.113(a)(4))
“Upon observation, there was no evidence the Emergency Preparedness plan included a process for cooperation and collaboration with tribal emergency preparedness officials’ efforts to maintain an integrated response during a disaster or emergency situation.”
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Arrangement with Other Facilities (42 CFR 418.113(b)(5))
“Upon observation, there was no evidence of contracts/agreements with other facilities/agencies/hospices to receive patients in the event the hospice cannot provide care to their patients during an emergency.”
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Emergency Officials Contact Information (42 CFR 418.113(c)(2))
“Upon observation, there was no evidence the communication plan included contact information for tribal emergency preparedness staff and no evidence the communication plan included a primary and alternate means for communicating with tribal emergency management agencies..”
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Content of comprehensive assessment (42 CFR 418.54(c)(6))
The inspectors’ words, 107 words
“Upon patient record review and as observed during home visit, 1 of 19 (Patient #11) did not have evidence that an updated review were completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. During home visit the following medications were confirmed by the nurse and caregiver as active and still being taken daily by the patient which were already discontinued in the patient record medication profile; 1. Furosemide 20mg tab daily and 1 PRN for swelling in lower extremities discontinued on 10-14-23 2. Losartan 25mg 1 tab daily discontinued on 10-14-23 3. Trazadone 50mg 1 tab at bedtime discontinued on 11-03-23”
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Content of plan of care (42 CFR 418.56(c)(5))
The inspectors’ words, 155 words
“Upon patient record review, 7 of 19 (Patient #4,5,6,7,9,11 &19) did not have evidence the plan of care included all services necessary for the palliation and management of the terminal illness and related conditions, including equipment and supply needs. Patient #4 comprehensive assessment on 8-9-23 included patient’s equipment;wheelchair, overbed table, hospital bed, half rail Patient #5 comprehensive assessment on 5-25-23 included patient’s equipment, wheelchair and Oxygen Concentrator Patient #6 comprehensive assessment on 6-7-23 included patient’s equipment shower chair and walker Patient #7 comprehensive assessment on 8-31-23 included patient’s equipment hospital Bed , wheelchair, toilet Seat, shower chair Patient #9 comprehensive assessment on 5-13-23 included patient’s equipment grab bars, handrails, raised toilet seat,walker, wheelchair Patient #11 comprehensive assessment on 10-13-23 included patient’s equipment walker, bedrail, hospital bed, wheelchair, overbed table, Oxygen concentrator Patient #19 comprehensive assessment on 10-25-23 included patient’s equipment Oxygen concentrator, Oxygen cylinder, wheelchair, overbed table which were not in the Plans of care.”
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Governing body and administrator (42 CFR 418.100(b))
“Upon personnel record review, 1 of 15 (Personnel #2) did not have evidence in the personnel record of the job description in the position held as the alternate administrator. This was corrected with the evidence during closing on day 1.”
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Training (42 CFR 418.100(g)(3))
“Upon personnel record review, 2 of 15 (Personnel #11 &12) did not have evidence that a skills competency assessment, specific to these disciplines had been conducted initially during orientation. This was corrected with evidence presented on Day 3.”
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Discharge or transfer of care (42 CFR 418.104(e))
“Upon client record review, 1 of 19 (Patient #16) did not have evidence that the hospice forwarded a summary and a copy of the patient record, if requested, to a facility when transferring the patient to that facility.”
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Discharge or transfer of care (42 CFR 418.104(e)(2))
“Upon client record review, 1 of 19 (Patient #15) did not have evidence that when the patient revoked the election of hospice care and was discharged from hospice in accordance with §418.26, the hospice forwarded to the patient’s attending physician: • A copy of the hospice discharge summary and, • The patient’s clinical record, if requested”
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Personnel qualification (42 CFR 418.114(a))
“Upon personnel record review, 2 of 15 (Personnel #14 & 15) did not have evidence that license credentialing activities were conducted to verify qualifications of these credentialed/licensed personnel in the positions they held at the time of hire. This evidence was presented on Day 3”
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Criminal background checks (42 CFR 418.114(d)(1))
“Upon personnel record review, 1 of 15 (Personnel # 13) did not have evidence the hospice obtained a criminal background check on the contracted individual who will have direct patient care and access to patient records. This was corrected on Day 3”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Nov 15, 2023 | Reaccreditation inspection by the Accreditation Commission for Health Care | 11 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Nov 28, 2011.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 11.6 nurse care minutes per routine home care day, 5.7% of skilled nursing minutes at weekends and a visit near death for 90.9% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 46% at home, 52% in assisted living, 1% in a skilled nursing facility, 1% elsewhere.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 11.6 min |
| Skilled nursing minutes at weekends | 5.7% |
| Visits near death | 90.9% of patients who died |
Who owns it?
- Sage Hospice Holdings, L.L.C. owns 100% directly since Jul 16, 2018.
- Three Oaks Hospice, Inc. runs it.
- 11 owners or officers are people: Cassy M Wilson (managing employee (on the payroll), 0%); Nanni B Bachenheimer (managing employee (under contract), 0%); David C Gasmire (corporate director); Andrew R Calkins (corporate director); Owen Davis (corporate director); Kelly A Priegnitz (corporate director); Phillip Campbell (corporate director); Lisa M Pekar (managing employee (on the payroll)); Andrea F Bohannon (corporate officer); Andrea F Bohannon (corporate director); Ross J Taylor (corporate officer).
- A private-equity firm is among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Cypress Purchaser, LLC | Owns 5% or more through other companies | 100% | Jun 5, 2025 |
| Cypress Midco, Inc. | Owns 5% or more through other companies | 100% | Jun 5, 2025 |
| Three Oaks Hospice, Inc. | Owns 5% or more through other companies | 100% | Jun 5, 2025 |
| Three Oaks Hospice, Inc. | Runs it (operational or managerial control) | 100% | Jun 5, 2025 |
| Cypress Parent Holdings, LLC | Owns 5% or more through other companies | 100% | Jun 5, 2025 |
| Sage Hospice Holdings, L.L.C. | Owns 5% or more directly | 100% | Jul 16, 2018 |
| Sage Hospice Intermediate Holdings, Inc. | Owns 5% or more through other companies | 100% | Jul 16, 2018 |
| Martis Partners IV Cypress Aggregator LP | Owns 5% or more through other companies | 85.7% | Jun 5, 2025 |
| Martis Partners IV Three Oaks Co-Invest, LP | Owns 5% or more through other companies | 11.8% | Jun 5, 2025 |
| Martis Partners IV, LP | Owns 5% or more through other companies | 8.5% | Jun 5, 2025 |
What do families say?
- Family caregivers rate it 3 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 81% rated it 9 or 10 out of 10, and 81% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 99.18% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 61.7% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 3 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 50 hospices CMS’s data show serving patients in ZIP code 85250, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 7; this one had 11.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Ascension Hospice LLC | 9 |
| Sage Hospice and Palliative Care This hospice | 11 |
| Global Hospice Arizona | Not given |
| Scottsdale Hospice of the Valley | Not given |
| Traditions Health | Not given |
| Aleca Hospice | 13 |
| Uplift Hospice | 0 |
| Haven Hospice | 5 |
| Elevate Hospice and Palliative Care LLC | 5 |
| All Care Hospice Inc. | 14 |
| Azul Hospice & Palliative Care | Not given |
| Vital Hc, Inc. | 10 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.