Hospice Compassus-Casa Grande
A hospice in Casa Grande, Arizona 85122
1821 North Trekell Road Suite 8, Casa Grande, Arizona 85122. (520) 421-7143.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 3 deficiencies cited in the last three years
- 4of 5 family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
3 deficiencies cited in the last three years
The middle of the 53 hospices serving ZIP code 85122 had 4.
The last inspection on record was on Feb 12, 2026: a reaccreditation inspection by the Community Health Accreditation Partner.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
3 deficiencies in 1 month of the last 36. Last cited Feb 2026. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Feb 12, 2026: reaccreditation inspection by the Community Health Accreditation Partner3 deficiencies
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Hospice aide assignments and duties (42 CFR 418.76(g)(1))
The inspectors’ words, 302 words
“It is required that written patient care instructions for a hospice aide are prepared by a RN who is responsible for the supervision of the hospice aide. This standard was not met as evidenced by clinical record review and interview. In 2 of 15 (13%) clinical records reviewed in which hospice aide services were accepted revealed the agency did not ensure the registered nurse provided specific written instructions for the hospice aide. CLINICAL RECORD 15: The patient elected the Hospice benefit on 10/16/2025 with documented diagnosis of Senile degeneration of the brain. The hospice aide care plan dated 11/12/2025 included the following relevant tasks: “Bathing (bed); bathing (shower); dressing; hair care; HOB (head of bed) elevated; nail care-file or trim fingernails or toenails, oral care; position for comfort; shampoo; skin care; change linens; RN communication for incomplete tasks; fall precautions.” All tasks were to be completed every visit. Aide frequency of three times weekly. The aide care plan did not provide the aide(s) with specific instructions for which type of bath to provide for the patient during the visit(s). CLINICAL RECORD 17: The hospice aide care plan dated 05/01/2025 included the following relevant tasks: “Bathing (bed); OR bathing (shower); routine ostomy care, stand by assistance with ambulation; fall precautions.” All tasks were to be completed every visit. Aide visit frequency of twice weekly. The aide care plan did not provide the aide(s) with specific instructions for which type of bath to provide for the patient during the visit(s). A joint clinical record review and interview was conducted with the Director of Clinical Services on 02/11/2026 during which time she advised “they had been conducting audits of the aide care plans to modify the ones that had two types of baths, adding oxygen and fall precautions and clarifying other instructions for the aides.””
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Hospice aide assignments and duties (42 CFR 418.76(g)(2)(ii))
The inspectors’ words, 185 words
“It is required that a hospice aide provides services included in the plan of care. This standard was not met as evidenced by clinical record review and interview. In 1 of 15 (7%) clinical records reviewed in which hospice aide services were accepted revealed the agency did not ensure hospice aide provided services included in the plan of care. CLINICAL RECORD 3: The hospice aide care plan dated 02/06/2026 included the following relevant tasks: “Assist to bedside commode; bathing (shower); dressing; hair care; perineal care; shampoo; skin care; transfer to/from bed/chair; empty trash; RN communication for incomplete tasks.” All tasks were to be completed every visit. The aide visit dated 02/09/2026 noted the following: “Bathing (shower) No. Gave bed bath.” The aide did not follow the plan of care and documented they gave a bed bath instead of a shower. A joint clinical record review and interview was conducted with the Director of Clinical Services on 02/11/2026 during which time she advised “the aides should call a registered nurse to have the care plan adjusted if they are not providing the type of bath listed.””
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Hospice aide assignments and duties (42 CFR 418.76(g)(4))
The inspectors’ words, 205 words
“It is required that Hospice aides must report changes in the patient’s medical, nursing, rehabilitative, and/or social needs to a registered nurse as the changes relate to the plan of care and any quality assessment and improvement activities. This standard was not met as evidenced by clinical record review and interview. In 1 of 15 (7%) clinical records reviewed in which hospice aide services were accepted revealed the agency did not ensure that the hospice aide reported changes to a registered nurse (RN). CLINICAL RECORD 3: The hospice aide care plan dated 02/06/2026 included the following relevant tasks: “Assist to bedside commode; bathing (shower); dressing; hair care; perineal care; shampoo; skin care; transfer to/from bed/chair; empty trash; RN communication for incomplete tasks.” All tasks were to be completed every visit. The aide visit dated 02/09/2026 documented: “Bathing (shower) No. Gave bed bath.” The clinical record did not provide evidence that the Hospice Aide reported the changes to the care plan to the RN. A joint clinical record review and interview was conducted with the Director of Clinical Services on 02/11/2026, who stated, “The aides should call a registered nurse to have the care plan adjusted if they are not providing the type of bath listed.””
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Feb 12, 2026 | Reaccreditation inspection by the Community Health Accreditation Partner | 3 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Apr 8, 1994.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 12.5 nurse care minutes per routine home care day, 9.5% of skilled nursing minutes at weekends and a visit near death for 98.8% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 67% at home, 27% in assisted living, 6% in a skilled nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 12.5 min |
| Skilled nursing minutes at weekends | 9.5% |
| Visits near death | 98.8% of patients who died |
Who owns it?
- Clp Healthcare Services LLC owns 100% directly since Jan 6, 2020.
- 8 owners or officers are people: John Cullen (corporate officer); Russell G Adkins (corporate director); Michele L Berg (managing employee (on the payroll)); Laura A Templeton (corporate officer); Laura A Templeton (runs it (operational or managerial control)); Jeremy R Bolling (corporate officer); Michael Asselta (corporate officer); Jose L Vega (managing employee (under contract)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Compassus Parent, Inc. | Owns 5% or more through other companies | 100% | Dec 31, 2019 |
| Fc Compassus LLC | Owns 5% or more through other companies | 100% | Dec 31, 2019 |
| Compassus Holdings, L.P. | Owns 5% or more through other companies | 100% | Dec 31, 2019 |
| Clp Healthcare Services LLC | Owns 5% or more directly | 100% | Jan 6, 2020 |
| Ascension Health Alliance | Owns 5% or more through other companies | 100% | Dec 31, 2019 |
| Compassus Intermediate, Inc. | Owns 5% or more through other companies | 100% | Dec 31, 2019 |
| Ascension Capital, LLC | Owns 5% or more through other companies | 99.95% | Dec 31, 2019 |
| Ti V Asc Compassus Investment Aggregator LP | Owns 5% or more through other companies | 99% | Dec 31, 2019 |
| Towerbrook Investors V (Onshore) LP | Owns 5% or more through other companies | 60.1% | Dec 31, 2019 |
| Ascension Towerbrook Healthcare Opportunities LP | Owns 5% or more through other companies | 50% | Dec 31, 2019 |
| Ti V Compassus Investment Aggregator, L.P. | Owns 5% or more through other companies | 50% | Dec 31, 2019 |
| Towerbrook Investors V (892), L.P. | Owns 5% or more through other companies | 28.56% | Dec 31, 2019 |
What do families say?
- Family caregivers rate it 4 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 87% rated it 9 or 10 out of 10, and 91% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 100% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 90.9% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 4 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 53 hospices CMS’s data show serving patients in ZIP code 85122, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 4; this one had 3.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Hospice Compassus-Casa Grande This hospice | 3 |
| Gentiva II | 19 |
| Agape Hospice Pinal County | 1 |
| Vital Hc, Inc. | 10 |
| Universal Hospice Care Services | Not given |
| Pristine Hospice LLC | 4 |
| Supportive Hands Hospice Inc. | 4 |
| Primavera Hospice LLC | 3 |
| Arizona Hospice Care Inc. | Not given |
| Hospice of the Valley - Central | Not given |
| Hospice of the Valley East | Not given |
| Hospice of the Valley - West (031515) | 0 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.