Hospice of the Valley - West (031515)

When those deficiencies happened

1 visit on record, nothing cited. The last 3 years, to Oct 27, 2026.

• Medicare-certified hospice since Sep 29, 1992.
• Ownership: non-profit.
• No condition-level: what this means deficiency or immediate jeopardy: what this means on record in the last three years.

• CMS doesn’t publish fines or other penalties for hospices, so none are shown.
• 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.

• From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 12.7 nurse care minutes per routine home care day, 10.9% of skilled nursing minutes at weekends and a visit near death for 92.4% of patients who died.
• Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 53% at home, 38% in assisted living, 5% in a nursing facility, 2% in an inpatient hospice, 1% elsewhere.

• 28 owners or officers are people: Kelli Kathleen Smith (corporate director); John David Valiente (corporate director); Kathleen Sheline Hanley (corporate director); Margaret Mcbride (corporate director); Valerie M Gibson (runs it (operational or managerial control)); Julie Ann Coleman (corporate director); Rachel Behrendt (corporate officer); Rachel Behrendt (managing employee (on the payroll)); John Rollo Jennings (corporate director); Michael Bassett Withey (corporate director); Rita Ann Meiser (corporate director); Diane Norma Eckstein (corporate director); Mary Kathleen Thompson (corporate officer); Mary Kathleen Thompson (managing employee (on the payroll)); Daniel Thaddeus Santy (corporate director); Autumn Smith (runs it (operational or managerial control)); Dieter George Gable (corporate director); Carrie Jill Evans (corporate director); Carrie Jill Evans (managing employee (on the payroll)); Ashley Crowell (corporate director); Deborah Shumway (corporate director); Deborah Shumway (managing employee (on the payroll)); Elizabeth Farley Warne (corporate director); Ned Stolzberg (managing employee (on the payroll)); Susan Schaffer Goldwater Levine (corporate director); Lanny Bruce Lahr (corporate director); Gerald Loel Smithson (corporate director); Catherine Bernadette Mckee Olesen (corporate director).
• No private-equity firm among the owners CMS lists.
• No real-estate investment trust among the owners CMS lists.

• Family caregivers rate it 4 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 88% rated it 9 or 10 out of 10, and 91% would definitely recommend it.
• CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
• 97.64% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 51.1% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).

• Of the 84 hospices CMS’s data show serving patients in ZIP code 85345, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5; this one had 0.

• CMS doesn’t publish fines or other penalties for hospices, so none are shown.
• Only complaints that led to a citation appear; complaints that didn’t aren’t published.
• CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
• Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

• Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).

  Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).

• Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).

  Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).

• Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).

  Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).

• Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).

  Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).

• Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).

  Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).

• Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).

  Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).

• Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).

  Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).

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