Presbyterian Home Healthcare of Northern NM
A home health agency in Santa Fe, New Mexico 87505
1400 Chama Ave, Santa Fe, New Mexico 87505. (505) 988-2211.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.
The short answer
Record last released by CMS on Oct 21, 2026.
- 3.5of 5 quality of patient care rating
- 4of 5 patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on May 6, 2026: a recertification inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited May 2026. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
May 6, 2026: recertification inspection1 deficiency
-
Infection Prevention
The inspectors’ words, 395 words
“Infection Prevention CFR(s): 484.70(a) Standard: Infection Prevention. The HHA must follow accepted standards of practice, including the use of standard precautions, to prevent the transmission of infections and communicable diseases. This Standard is not met as evidenced by: Based on observation, interview and record reviews, the Agency failed to ensure infection control measures related to hand hygiene and care of patients with indwelling catheters were correctly performed for 1(P[patient] 9 out of 5 (P6, P9, P10, P11 and P12) patients observed. These failures could likely result in transfer of infectious agents from home to home, increase the likelihood of urinary tract infections for patients with catheters and generally cause a decline in health from infection for all patients served. A) During an observation of patient care for P(Patient) 9 on 05/05/26 at 8:30 AM, S(Staff) 3, clinical, entered the home and verified P9’s identity with P9 seated on the couch. -Without performing hand-hygiene or donning gloves, S3 picked up the catheter bag (a device that drains urine from the bladder continuously into a collection bag) holding it above P9’s waist level, allowing back flow of urine into the bladder. -S3 accompanied patient to the bathroom to shower and dress patient. At this time patient and staff member were unobserved as the patient requested privacy. -S3 then opened the door of the bathroom carrying catheter bag above P9’s waist with an ungloved hand and walked P9 to the couch. S3 then exited the home without performing hand hygiene. -After exiting home S3 pulled the electronic charting device (cell phone) from a pocket to document the visit, then placed the now contaminated device back into the pocket and departed for the next home visit. B) During an interview on 05/05/26 at 9:00 AM outside the home after the visit, S3 confirmed receiving annual trainings on hand hygiene and skin care. C) Record review of the document titled, Hand Hygiene Observations Tool, dated 04/01/26 for S3 revealed that S3 met the observation goal for performing hand gel before entering the patient’s home, before and after patient contact, before donning and doffing gloves, and before and after using a laptop or cell phone. D) Record review of document titled, CNA Competency Assessment Record, (CNA is a Certified Nursing Assistant) dated 05/07/25 documented S3 met the standards of skill observations related to infection control, hand hygiene, and urinary catheter care.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| May 6, 2026 | Recertification inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Mar 18, 2020.
- Ownership: non-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- 16 owners or officers are people: Angela R Gallegos-Macias (corporate director, 0%); Kimberly Poland (general partner); Kimberly Poland (managing employee (on the payroll), 0%); Terri Kline (corporate director, 0%); Heather Olguin (other role (CMS gives no detail)); Rishi Sikka (corporate director, 0%); Barbara Balik (corporate director, 0%); Lee B Sacks (corporate director, 0%); Tom Briones (corporate director, 0%); Norman Becker (corporate director, 0%); Elisabeth Eden (corporate director, 0%); Ahmed A El-Emawy (other role (CMS gives no detail)); Robert Jefferson (corporate director, 0%); Mike Canfield (corporate director, 0%); Cynthia Schultz (corporate director, 0%); Tom Wise (corporate director, 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
How do patients fare?
- CMS rates its quality of patient care 3.5 of 5.
- Patients rate it 4 of 5 in CMS’s patient survey (108 surveys completed): 89% rated it 9 or 10 out of 10, and 87% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, the same; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 3.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 4 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 79.74% (same as the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 9.71% (same as the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 3.93% (same as the national rate) |
How does it compare nearby?
- Of the 10 agencies CMS’s data show serving patients in ZIP code 87505, where this agency’s office is, 9 have a quality of patient care rating; the middle one is 3.5 of 5, and this one is rated 3.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Professional Home Health Care, Inc. | 4.5 |
| Presbyterian Home Healthcare of Northern NM This home health agency | 3.5 |
| Centerwell Home Health | 4 |
| Ambercare Home Health | 4.5 |
| Compassus Home Health Albuquerque NM | 3.5 |
| Klarus Home Care, LLC | 3 |
| La Vita Bella Home Health, LLC | 2.5 |
| Osalta Home Health LLC | 3.5 |
| Roadrunner Home Health LLC | 3.5 |
| Genesis Home Health Care LLC | Not given |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
-
Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.