Ambercare Home Health
A home health agency in Belen, New Mexico 87002
420 North Main Street, Belen, New Mexico 87002. (505) 861-0060.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 4.5of 5 quality of patient care rating
- 3of 5 patient survey rating
- No inspections on record in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Aug 16, 2023: a recertification inspection.
No inspection on record in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Is it certified?
- Medicare-certified home health agency since May 26, 1994.
- Ownership: proprietary (for profit).
- No inspection on record in the last three years to show whether it met Medicare’s rules.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- No complaint investigation on record in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Ambercare Corporation owns 100% directly since Apr 1, 2018.
- 8 owners or officers are people: Brian T Monahan (corporate officer); William Bradley Bickham (corporate officer); Rodney Dirk Allison (corporate officer); Travis Blaser (other role (CMS gives no detail)); Heather B Dixon (corporate officer); Heather B Dixon (managing employee (on the payroll)); Heather B Dixon (runs it (operational or managerial control)); Brian W Poff (corporate officer).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Ambercare Corporation | Owns 5% or more directly | 100% | Apr 1, 2018 |
| Addus Homecare Corporation | Owns 5% or more through other companies | 100% | Apr 1, 2018 |
| Addus Healthcare Inc. | Owns 5% or more through other companies | 100% | Apr 1, 2018 |
| Black Rock Institutional Trust Company NA | Owns 5% or more through other companies | 16% | Apr 1, 2018 |
| Capital One NA | Holds 5% or more of the mortgage | 15.8% | Apr 1, 2018 |
| Bank of America, N.A. | Holds 5% or more of the mortgage | 10% | Jan 1, 2023 |
| Citizens Bank NA | Holds 5% or more of the mortgage | 10% | Apr 1, 2018 |
| Fifth Third Bank, National Association | Holds 5% or more of the mortgage | 10% | Apr 1, 2018 |
| Pnc Bank | Holds 5% or more of the mortgage | 10% | Jan 1, 2023 |
| Bmo Bank, N.A. | Holds 5% or more of the mortgage | 9.2% | Jan 1, 2025 |
| Wells Fargo Bank, N.A. | Holds 5% or more of the mortgage | 7.5% | Jan 1, 2023 |
| Vanguard Group Inc. | Owns 5% or more through other companies | 6.8% | Jan 1, 2023 |
| The Huntington National Bank | Holds 5% or more of the mortgage | 6.7% | Jan 1, 2023 |
| Synovous Bank, National Association | Holds 5% or more of the mortgage | 5.4% | Jan 1, 2025 |
| Regions Bank | Holds 5% or more of the mortgage | 5.4% | Jan 1, 2025 |
| Royal Bank of Canada | Holds 5% or more of the mortgage | 5.4% | Jan 1, 2025 |
| Us Bank, N.A. | Holds 5% or more of the mortgage | 5.4% | Jan 1, 2025 |
How do patients fare?
- CMS rates its quality of patient care 4.5 of 5.
- Patients rate it 3 of 5 in CMS’s patient survey (1248 surveys completed): 81% rated it 9 or 10 out of 10, and 74% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, the same; potentially preventable hospital stays, better; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 4.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 3 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 79.43% (same as the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 8.61% (better than the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 3.64% (same as the national rate) |
How does it compare nearby?
- Of the 15 agencies CMS’s data show serving patients in ZIP code 87002, where this agency’s office is, 14 have a quality of patient care rating; the middle one is 3.5 of 5, and this one is rated 4.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Ambercare Home Health This home health agency | 4.5 |
| Presbyterian Home Healthcare | 3.5 |
| Advantage Home Care, Inc. DBA Corus Home Health | 3 |
| Harmony Home Health Services, LLC | 3 |
| Enhabit Home Health | 4.5 |
| Compassus Home Health Albuquerque NM | 3.5 |
| At Home Healthcare | 3 |
| Klarus Home Care, LLC | 3 |
| Advanced Home Health of New Mexico | 3 |
| Unmh Home Care | 3.5 |
| Billet Home Health Inc-Albuquerque | 4.5 |
| La Vita Bella Home Health, LLC | 2.5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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This copy of the record was made on Oct 24, 2026.
From the agency
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