Hearth Record

Prime Home Care

A home health agency in La Vista, Nebraska 68128

8614 Giles Rd., La Vista, Nebraska 68128. (402) 390-2492.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Aug 2026. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Aug 13, 2026: a recertification inspection.

1 deficiency cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Aug 2026. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Aug 13, 2026: recertification inspection1 deficiency
  • Infection Prevention

    The inspectors’ words, 919 words

    “Infection Prevention CFR(s): 484.70(a) Standard: Infection Prevention. The HHA must follow accepted standards of practice, including the use of standard precautions, to prevent the transmission of infections and communicable diseases. This Standard is not met as evidenced by: Based on record review, policy and procedure review, the observation of the provision of cares, and staff interview, the 2 of 3 staff (Staff D and Staff E) observed during the provision of cares to 2 of 3 patients (Patient 5 and Patient 2 respectively) failed to perform proper hand hygiene, bag technique, reusable equipment care, and/or glove use according to the agency’s policies and procedures and the agency failed to have a complete bag technique policy and procedure for the cleaning and disinfecting of reusable equipment. The total sample size was 7. The census was 59. Findings are: A. Review of the agency policy and procedure titled Handwashing, no date indicated, revealed: 1. All direct caregivers will observe proper hand hygiene techniques. 2. Hand hygiene is to be performed alcohol-based hand rub or soap and water. 3. Hand hygiene is to be performed prior to initial entry into supply bag, before providing direct care, following each patient contact, after touching soiled items, before and after performance of an invasive procedure or wound care, and after contact with bodily fluids. B. Review of the agency policy and procedure titled Standard Precautions, no date indicated, revealed: 1. Standard precautions will be followed by all employees to reduce risk of transmission of microorganisms and to protect both patients and employees. 2. Handwashing is the single most important means of reducing the risks of transmitting microorganisms. 3. Even if gloves are worn, hands may become contaminated during glove removal. 4. Wearing gloves does not replace the need for handwashing because gloves may have defects. 5. Hands are to be washed after glove removal. C. Review of the agency policy and procedure titled Bag Technique, undated, revealed staff are to: 1. Identify a clean and safe area to place the bag, never on the floor. 2. Place an impervious barrier on the surface, then place the bag on the barrier. 3. Remove any items needed for patient care, including personal protective equipment from the bag. 4. Close the bag before providing patient care. 5. Rewash hands again if needing to re-enter the bag for additional supplies. 6. This policy does not discuss cleaning/disinfecting reusable equipment prior to placing back in the supply bag. 7. The policy does not address where to place the supplies needed during patient care once they are removed from the supply bag. D. Review of the agency policy and procedure titled Cleaning and Management of Supplies and Equipment, undated, revealed: 1. Staff are to follow agency procedure for the cleaning and management of supplies and equipment according to federal/state laws and regulations, and appropriate manufacturers’ recommendations. 2. Some items, but not all inclusive, include the nurse/supply bag, stethoscope, blood pressure cuff, clippers, physical and occupational therapy equipment, and more. 3. Depending on the item, staff are to wipe items with detergent solutions, antiseptic wipes, or an approved solution per manufacturer recommendations and then allowed to air dry. 4. Contaminated supplies are not placed back inside the supply bag. E. Review of Patient 2’s clinical record revealed the Plan of Care for the certification period of 7/10/26 through 9/7/26 included orders for Skilled Nurse (SN) 1 time a week for 1 week, then 3 times a week for 8 weeks for hands on wound care, monitoring, instruction, education, intervention of disease process, medication education, and safety. F. During the observation of wound care to Patient 2 on 8/12/26 at 1:00 PM, the SN (Staff- E) failed to: 1. Sanitize scissors used to cut soiled gauze dressing from patients leg wound and prior to using those same scissors to cut primary dressings on 3 separate occasions during wound care. 2. Sanitize the cell phone used to take pictures of the patients wound, after removing soiled gauze dressing and prior to placing the cell phone in [gender] uniform pocket. 3. Sanitize hands after completing wound care, and prior to putting new gloves on to place unused portions of the clean dressing supplies back in the packages for later use. 4. Sanitize bottles of wound wash and hand sanitizer, which had been placed on a pet step stool, prior to placing those items back in the supply bag. 5. Close the supply bag after supplies were removed. G. Review of Patient 5’s clinical record revealed: 1. The Plan of Care for the certification period of 7/2/26 through 8/30/26 included orders for Physical Therapy (PT) to evaluate and treat for weakness, deconditioning, and right sided hemiparesis. 2. The PT Evaluation dated 7/10/26 included additional orders for PT 1 time a week for 1 week, then 2 times a week for 7 weeks. H. During the observation of the provision of PT services to Patient 5 on 8/12/26 at 11:00 AM, PT-(Staff-D) failed to: 1. Place the supply bag on a barrier. 2. Place the computer tablet on a barrier. 3. Sanitize the TheraBand (a stretchy elastic band used for exercises) after use with the patient and prior to placing the TheraBand back in the supply bag. I. During an interview on 8/12/26 at 2:50 PM, the Administrator and the Clinical Manager confirmed that Staff-D, and Staff-E failed to follow agency policies and procedures for proper hand hygiene, bag technique, equipment care, and/or glove use during the provision of cares to Patient 5 and Patient 2, respectively.”

    Rule G0682. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Aug 13, 2026Recertification inspection1 deficiency cited

Is it certified?

  • Medicare-certified home health agency since Dec 2, 2004.
  • Ownership: proprietary (for profit).
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • 3 owners or officers are people: Jacqueline Kay Ross (owns 5% or more directly, 100%); Tammy J Kirsch (managing employee (on the payroll)); Jacqueline Kay Ross (corporate officer).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

How do patients fare?

  • CMS rates its quality of patient care 4.5 of 5.
  • CMS gives no : “Fewer than 70 patients completed the survey.”
  • CMS compares it with the national rate: discharged to the community, worse; potentially preventable hospital stays, worse; potentially preventable readmissions after discharge, the same.
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half stars4.5 of 5
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5Not rated
Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate69.38% (worse than the national rate)
Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate17.47% (worse than the national rate)
Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate4.42% (same as the national rate)

How does it compare nearby?

  • Of the 23 agencies CMS’s data show serving patients in ZIP code 68128, where this agency’s office is, 18 have a quality of patient care rating; the middle one is 3.5 of 5, and this one is rated 4.5 of 5.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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