Vitalcaring Group
A home health agency in Denham Springs, Louisiana 70726
1211 North Range Avenue, Denham Springs, Louisiana 70726. (225) 291-1230.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 4.5of 5 quality of patient care rating
- 4of 5 patient survey rating
- 3 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Dec 10, 2024: a recertification inspection.
3 deficiencies cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
3 deficiencies in 1 month of the last 36. Last cited Dec 2024. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Dec 10, 2024: recertification inspection3 deficiencies
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A Review Of All Current Medications
The inspectors’ words, 631 words
“A review of all current medications CFR(s): 484.55(c)(5) A review of all medications the patient is currently using in order to identify any potential adverse effects and drug reactions, including ineffective drug therapy, significant side effects, significant drug interactions, duplicate drug therapy, and noncompliance with drug therapy. This Element is not met as evidenced by: Based on observations, interviews, and record review, the agency failed to ensure each patients’ comprehensive assessment included a review of all medications the patients were currently using. The agency failed to ensure staff reconciled patients’ medications for 2 (#1 and #2) of 3 (#1, #2 and #3) patients reviewed during home visits Review of the Agency’s Policy titled, “Medication List and Monitoring” dated May 2, 2024 revealed the following, in part: Purpose: To Outline a process for ongoing medication monitoring. Policy: The agency will maintain a current, accurate list of all prescription and over the counter medications taken by the patient. Patient #1 Review of the Clinical Record for Patient #1 revealed he began receiving services from the Home Health Agency on 11/07/2024 and had a current Certification Period of 11/07/2024 through 01/05/2025. Patient #1 had diagnoses, which included Chronic Kidney Disease with Heart Failure. A home visit was conducted with Patient #1 on 12/10/2024 at 9:30 a.m. with S3PTA present. Patient #1’s medications were reviewed during the home visit. The following medication discrepancies were identified when compared to Patient #1’s Current Medication Profile provided by the Home Health Agency: Fexofenadine 25mg one tablet daily was on the medication profile with a start date of 11/07/2024, which the patient was no longer taking. Nexletol 180mg one tablet daily was on the medication profile with a start date of 11/07/2024, which the patient was no longer taking. Amlodipine 10mg tablet one tablet daily was on the medication profile with start date of 11/07/2024, which the patient was no longer taking. An interview was conducted on 12/10/204 at 9:35 a.m. with Patient #1’s caregiver. She said Patient #1’s doctor changed the Amlodipine 10mg tablet one tablet daily to Amlodipine 5mg one tablet daily three weeks ago. She said Patient #1 stopped taking Fexofenadine 25mg and Nexletol 180mg three months ago. An interview was conducted on 12/10/2024 at 9:40 a.m. with S3PTA. S3PTA confirmed the above medication discrepancies identified during the home visit. S3PTA said medications should be reconciled during every home visit. Patient #2 Review of the Clinical Record for Patient #2 revealed he began receiving services from the Home Health Agency on 07/04/2024 and had a current Certification Period of 11/12/2024 through 12/30/2024. Patient #1 had diagnoses, which included Pulmonary Embolism. A home visit was conducted with Patient #2 on 12/10/2024 at 10:30 a.m. with S2RN present. Patient #2’s medications were reviewed during the home visit. The following medication discrepancy was identified when compared to Patient #2’s Current Medication Profile provided by the Home Health Agency: Eliquis 5mg tablet take one tablet twice a day was on the medication profile with a start date of 07/03/2024, which the patient was no longer taking. An interview was conducted on 12/10/204 at 10:35 a.m. with Patient #2. He said he had been taking Eliquis 10mg twice a day since 11/19/2024 per the doctor’s orders. An interview was conducted on 12/10/2024 at 10:40 a.m. with S2RN. S2RN confirmed the above medication discrepancy identified during the home visit. S2RN said medications should be reconciled during every home visit. An interview was conducted with S1DON on 12/10/2024 at 3:00 p.m. She was notified of the medication discrepancies identified during the home visits for Patient #1 and #2. She said each patients’ medications should be reconciled every discipline visit and staff should review the medication bottles each visit. She verified each patients’ Medication Profile should have reflected what the patient was currently taking.”
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Promptly Alert Relevant Physician Of Changes
The inspectors’ words, 259 words
“Promptly alert relevant physician of changes CFR(s): 484.60(c)(1) The HHA must promptly alert the relevant physician(s) or allowed practitioner(s) to any changes in the patient’s condition or needs that suggest that outcomes are not being achieved and/or that the plan of care should be altered. This Element is not met as evidenced by: Based on record review and interview, the agency failed to ensure the Physician was notified regarding a change in a patient’s condition for 1 (#7) of 7 (#1- #7) patient records reviewed. The agency staff failed to timely communicate Patient #7’s abnormal urine culture result to the Physician. Findings: Review of Patient #7’s Clinical Record revealed she began receiving services with the agency on 12/05/2023 and had a certification period of 12/05/2023 through 02/02/2024. Patient #7 had diagnoses, which included Chronic Kidney Disease. Review of Patient #7’s faxed urine culture result received from the lab on 01/16/2024 revealed she had Escherichia Coli in her urine. Review of Patient #7’s Nurse’s Notes for certification period 12/05/2023 through 02/02/2024 revealed S1DON notified Patient #7’s doctor of the abnormal urine culture result on 01/18/2024. An interview was conducted on 12/09/2024 at 1:00 p.m. with S1DON. She said the agency received Patient #7’s urine culture and sensitivity result on 01/16/2024. She said Patient #7’s doctor was notified 01/18/2024. She said the staff should have ensured Patient #7’s doctor was notified on 01/16/2024 when the results were faxed from the lab to the agency. She said there was no effective process to ensure critical labs were reported to the doctor timely.”
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Provide Services In The Plan Of Care
The inspectors’ words, 374 words
“Provide services in the plan of care CFR(s): 484.75(b)(3) Providing services that are ordered by the physician or allowed practitioner as indicated in the plan of care; This Element is not met as evidenced by: Based on record review and interviews, the agency failed to provide services that were ordered by the physician as indicated in the Plan of Care for 1 (#2) of 7 (#1 - #7) patients reviewed. The agency failed to ensure the skilled nurse obtained a weight or measured edema if unable to weigh every visit. Review of the agency’s policy titled “Orders for Care”, dated May 01, 2024, revealed the following, in part: Policy: To ensure patient care is provided in accordance with a Physician’s Order. Review of Patient #2’s Clinical Record revealed he began receiving services from the Home Health Agency on 07/04/2024 and had a current Certification Period of 11/12/2024 through 12/30/2024. Patient #1 had diagnoses, which included Pulmonary Embolism and Hypertensive Heart Disease with Heart Failure. Review of Patient #2’s Plan of Care for Certification Period 11/12/2024 through 12/30/2024 revealed Physician Orders which included the following, in part: Skilled Nurse to obtain weight or measure edema if unable to weigh every visit and notify Registered Nurse or the Medical Doctor of weight gain of three pounds in one day/five pounds within one week or significant changes in edema. Review of the Skilled Nurse visit notes for Patient #2 dated 11/06/2024, 11/13/2024 and 11/19/2024, 11/27/2024 and 12/04/2024 revealed no documented weight or measurement of edema. An interview was conducted on 12/10/2024 at 9:30 a.m. with S2RN. She confirmed she provided skilled nurse visits on the dates listed above and did not obtain Patient #2’s weight or measurement of edema. She said she usually just asked the patient what his last weight was from the previous doctor office visit. She confirmed according to Patient #2’s Plan of Care, weights or measurement of edema should have been obtained each nurse visit. An interview was conducted on 12/10/2024 at 3:30 p.m. with S1DON. She confirmed S2RN did not document Patient #2’s weight or measurement of edema each skilled nurse visit. She said S2RN should have obtained Patient #2’s weight or measurement of edema each visit as ordered by the Physician.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Dec 10, 2024 | Recertification inspection | 3 deficiencies cited |
Is it certified?
- Medicare-certified home health agency since Apr 14, 2008.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Bayou Intermediate LLC owns 100% directly since Aug 6, 2019.
- 3 owners or officers are people: Chris Walker (corporate officer, 0%); Janice Riggins (corporate officer, 0%); Anna Burgess (managing employee (on the payroll), 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Bayou Intermediate LLC | Owns 5% or more directly | 100% | Aug 6, 2019 |
| Tvg Np Homecare Acquisition Holdings, Inc. | Owns 5% or more through other companies | 100% | Nov 17, 2021 |
| Bhc Holdco, LLC | Owns 5% or more through other companies | 100% | Aug 9, 2019 |
| Tvg Np Homecare Sponsorco, LP | Owns 5% or more through other companies | 100% | Nov 17, 2021 |
| Tvg Np Homecare Acquisition Intermediate, Inc. | Owns 5% or more through other companies | 100% | Nov 17, 2021 |
| Pelican Acquisition Subco II Inc. | Owns 5% or more through other companies | 100% | Aug 20, 2021 |
| Pelican Acquisition Subco I Inc. | Owns 5% or more through other companies | 100% | Aug 20, 2021 |
| Tvg Np Homecare Topco, Gp, LLC | Owns 5% or more through other companies | 100% | Nov 17, 2021 |
| Tvg Np Homecare Acquisition, Inc. | Owns 5% or more through other companies | 100% | Nov 1, 2021 |
| Tvg Np Homecare Topco, LP | Owns 5% or more through other companies | 100% | Nov 17, 2021 |
| Vistria Fund III LP | Owns 5% or more through other companies | 34% | Aug 20, 2021 |
| Nautic Partners Ix, LP | Owns 5% or more through other companies | 32% | Aug 20, 2021 |
| Nautic Partners Ix-A LP | Owns 5% or more through other companies | 18% | Aug 20, 2021 |
| Vistria Fund III (Ft) LP | Owns 5% or more through other companies | 16% | Aug 20, 2021 |
How do patients fare?
- CMS rates its quality of patient care 4.5 of 5.
- Patients rate it 4 of 5 in CMS’s patient survey (42 surveys completed): 90% rated it 9 or 10 out of 10, and 82% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, the same; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 4.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 4 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 74.48% (same as the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 14.95% (same as the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 4.16% (same as the national rate) |
How does it compare nearby?
- Of the 31 agencies CMS’s data show serving patients in ZIP code 70726, where this agency’s office is, 30 have a quality of patient care rating; the middle one is 4 of 5, and this one is rated 4.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Vitalcaring Group This home health agency | 4.5 |
| Life Source Home Health | 4 |
| Southeast Louisiana Home Health, LLC | 5 |
| Feliciana Home Health | 3 |
| Feliciana Home Health South | 3 |
| Stat Home Health Triton | 4.5 |
| Apex Home Health, LLC | 4 |
| Centerwell Home Health | 4 |
| Lane Home Health An Affiliate of Lane Reg Medical | 3.5 |
| Baton Rouge General Home Health | 3 |
| Pulse Home Health Care | 4 |
| Ochsner Home Health of Baton Rouge | 3 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
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Paid listing
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