Hearth Record

Feliciana Home Health

A home health agency in Zachary, Louisiana 70791

1215 Independence Blvd, Building 3, Suite B, Zachary, Louisiana 70791. (225) 683-3347.

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The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 6 deficiencies in 2 months of the last 36. Last cited Feb 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Feb 19, 2025: a complaint inspection.

6 deficiencies cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

6 deficiencies in 2 months of the last 36. Last cited Feb 2025. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.

6 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Feb 19, 2025: complaint inspection4 deficiencies
  • Encoding And Transmitting Oasis

    The inspectors’ words, 396 words

    “Encoding and transmitting OASIS CFR(s): 484.45(a) Standard: An HHA must encode and electronically transmit each completed OASIS assessment to the CMS system, regarding each beneficiary with respect to which information is required to be transmitted (as determined by the Secretary), within 30 days of completing the assessment of the beneficiary. This Standard is not met as evidenced by: Based on record reviews and interview, the agency failed to ensure each OASIS (Outcome and Assessment Information Set) was successfully transmitted to the CMS system within 30 days of completion. Findings: Review of the agency’s policy titled, “OASIS Data Capture, Transmission, Verification, Display and Reports” with a revision date of 03/01/2021, revealed the following, in part: Purpose: To ensure proper OASIS data capture and transmission to state agencies and to ensure compliance with regulatory guidelines. Procedure: 2. Transmittal of OASIS data a. At least monthly, the Agency will electronically transmit accurate, completed, encoded and locked OASIS data to the state agency. All OASIS assessments completed must be transmitted within thirty (30) days of M0090 (Date Assessment Completed) date. Review of the agency’s OASIS Final Validation Report with a submission date of 12/10/2024 revealed 34 records were processed with 1 record receiving a message in which the record was submitted late due to a submission date of more than 30 days after date on the record. Review of the agency’s OASIS Final Validation Report with a submission date of 01/14/2025 revealed 31 records were processed with 1 record receiving a message in which the record was submitted late due to a submission date of more than 30 days after date on the record. Review of the agency’s OASIS Final Validation Report with a submission date of 01/21/2025 revealed 28 records were processed with 1 record receiving a message in which the record was submitted late due to a submission date of more than 30 days after date on the record. Review of the agency’s OASIS Final Validation Report with a submission date of 01/28/2025 revealed 45 records were processed with 2 records receiving messages in which the records were submitted late due to a submission date of more than 30 days after date on the record. An interview was conducted with S1ED on 02/18/2025 at 2:45 p.m. She reviewed the above OASIS validation reports and confirmed 5 of the records were submitted late, more than 30 days after completion.”

    Rule G0372. Standard-level. From a complaint.

  • A Review Of All Current Medications

    The inspectors’ words, 1,113 words

    “A review of all current medications CFR(s): 484.55(c)(5) A review of all medications the patient is currently using in order to identify any potential adverse effects and drug reactions, including ineffective drug therapy, significant side effects, significant drug interactions, duplicate drug therapy, and noncompliance with drug therapy. This Element is not met as evidenced by: Based on observations, interviews, and record reviews, the agency failed to ensure each patients’ comprehensive assessment included a review of all medications the patients were currently using. The agency failed to ensure skilled nursing and therapy staff reconciled patients’ medications for 2 of 2 (#1 and #2) patients reviewed with home visits. Findings: Review of the agency’s policy titled, “Monitoring Medications,” with a revision date of 07/01/2024, revealed the following, in part: Purpose: To provide a process to ensure continuous monitoring of medications in the patient’s home. Policy: A drug regimen review will be performed on all patients in conjunction with all comprehensive assessments. Additionally, all clinicians will participate in medication review and reconciliation throughout the episode. For patients receiving skilled nursing and therapy services, the skilled nurse is responsible for medication review and reconciliation throughout the episode. The therapist will participate by monitoring and reporting any identified medication issues or non-compliance to the Patient Care Manager. Procedure: The discipline responsible for the drug regimen review will: a. Compare medication list obtained from the facility from which the patient was transferred and/or physician orders to actual medications patient is taking. b. Review all medicaitons….to identify issues such as: viii. Noncompliance with drug therapy; ix. Dosage errors 2. All clinicians participating in the patient’s care are responsible to assist with the maintenance of accurate patient medication information throughout the episode of care. During the patient’s episode of care the following will occur: a. Through a collaborative process the care team will: i. Compare medications patient is currently taking with medications ordered for the patient in order to identify and resolve discrepancies. Patient #1 Review of Patient #1’s Clinical Record revealed he began receiving services from the Home Health Agency on 01/24/2025, and had a current Certification Period of 01/24/2025 through 03/24/2025. Patient #1 had a diagnosis, which included Unspecified Spleen B-cell Lymphoma. Patient #1 was ordered to receive Skilled Nursing Visits once weekly for nine weeks and Physical Therapy Visits once weekly for one week. A home visit was conducted with Patient #1 on 02/17/2025 at 12:15 p.m. with S2RN present in the home. Patient #1’s medications were reviewed during the home visit and the following discrepancies were identified when compared to the current Medication Profile provided by the agency: Gabapentin 250 mg/5 ml oral solution take 8 ml by mouth three times daily was on the medication profile and the patient was taking once daily; and Bactrim DS (Double Strength) 800 mg-160 mg take one tablet by mouth every Monday, Wednesday and Friday was on the medication profile as discontinued on 02/05/2025 and the patient was still taking. An interview was conducted with Patient #1’s sister during the home visit. She stated she managed Patient #1’s medications and filled his pill planner weekly. She stated Patient #1 had been taking Gabapentin once daily since September 2024. She stated Patient #1 was still taking Bactrim every Monday, Wednesday and Friday. An interview was conducted with S2RN on 02/17/2025 at 1:00 p.m. during the home visit. S2RN confirmed the above medication discrepancies. S2RN confirmed the medications the patient was taking and what was on the medication list should match and did not. Patient #2 Review of Patient #2’s Clinical Record revealed he began receiving services from the Home Health Agency on 01/25/2025, and had a current Certification Period of 01/25/2025 through 03/25/2025. Patient #2 had diagnoses, which included Encounter for Surgical Aftercare Following Surgery on the Circulatory System, Acute on Chronic Combined Systolic and Diastolic Heart Failure, and Chronic Kidney Disease Stage 3B. Patient #2 was ordered to receive Skilled Nursing Visits once weekly for ten weeks, Physical Therapy Visits twice weekly for one week then once weekly for five weeks. A home visit was conducted with Patient #2 on 02/18/2025 at 9:05 a.m. with S3PT present in the home. Patient #2’s medications were reviewed during the home visit and the following discrepancies were identified when compared to the current Medication Profile provided by the agency: Atorvastatin 40 mg take one tablet at bedtime was on the medication profile and the patient was taking Atorvastatin 20 mg take one-half tablet by mouth at bedtime with a filled date of 02/10/2025; Furosemide 20 mg take one tablet daily times for seven days with a start date of 02/01/2025 was on the medication profile and the patient was no longer taking; Furosemide 40 mg take one-half tablet by mouth every day with a filled date of 02/10/2025 was present in the home and not on the medication profile; Hydrochlorothiazide 12.5 mg take one table daily was on the medication profile and not present in the home; Tamsulosin 0.4 mg take one capsule by mouth daily was on the medication profile and not present in the home; and Polyethylene Glycol 17 gram oral powder take 17 grams daily was on the medication profile with a start date of 01/25/2025 and the patient was not taking the medication. An interview was conducted with Patient #2’s spouse during the home visit. She stated Patient #2’s medications were managed by their daughters who filled his pill box weekly. She stated the Furosemide was changed to 40 mg take one-half tablet daily on 02/10/2025. She stated the Atorvastatin was changed to 20 mg take one-half tablet on 02/10/2025. She stated both medications were started on 02/10/2025. She stated Patient #2 had not taken Polyethylene Glycol since he came home from the hospital on 01/24/2025 because he did not need to take it. An interview was conducted with S3PT on 02/18/2025 at 9:40 a.m. during the home visit. During the interview, Patient #2’s daughter verified the Hydrochlorothiazide and Tamsulosin were stopped prior to his surgery on 01/17/2025, were not refilled and they did not have the medications in the home. S3PT stated medications should be reconciled during every home visit. S3PT verified a Skilled Nursing visit was made with Patient #2 on 02/12/2025. S3PT confirmed the medications the patient was taking and what was on the medication list should match and did not. An interview was conducted with S1ED on 02/18/2025 at 3:05 p.m. S1ED was notified of the medication discrepancies identified during the home visits for Patient #1 and #2. S1ED stated medications should be reconciled during each home visit. S1ED confirmed the medications each patient was currently taking should have matched the patient’s current medication profile.”

    Rule G0536. Element-level. From a complaint.

  • Within 48 Hours Of The Patient’S Return

    The inspectors’ words, 427 words

    “Within 48 hours of the patient’s return CFR(s): 484.55(d)(2) Within 48 hours of the patient’s return to the home from a hospital admission of 24 hours or more for any reason other than diagnostic tests, or on physician or allowed practitioner - ordered resumption date; This Element is not met as evidenced by: Based on record review and interview, the agency failed to ensure the comprehensive assessment was updated on the physician ordered resumption date after a hospital admission of 24 hours or more for 1 (#1) of 3 (#1, #2, and #3) sampled patients reviewed. Findings: Review of the agency’s policy titled, “Patient Assessment, Initial and Reassessment” with a revision date of 09/01/2024, revealed the following, in part: Procedure: 5. A qualified clinician performs a comprehensive assessment or reassessment visit in the following situations: b. A resumption of care assessment within 48 hours following post-hospitalization discharge notification or on physician ordered resumption. Review of Patient #1’s Clinical Record revealed he began receiving services from the Home Health Agency on 01/24/2025 and had a current Certification Period of 01/24/2025 through 03/24/2025. Patient #1 had a diagnosis, which included Unspecified Spleen B-cell Lymphoma. Patient #1 was ordered to receive Skilled Nursing Visits once weekly for nine weeks and Physical Therapy Visits once weekly for one week. Review of Patient #1’s Hospital Paperwork from a local hospital revealed he was admitted to the hospital on 01/29/2025 and discharged on 02/03/2025. Further review revealed a requested resumption of care date within two to three days. Review of Patient #1’s Visit Notes for Certification Period of 01/24/2025 through 03/24/2025 revealed a Registered Nurse Resumption of Care visit was conducted on 02/07/2025. Further review of Patient #1’s Clinical Record revealed no documented evidence the physician was contacted to delay the physician ordered resumption of care date. An interview was conducted with S1ED on 02/18/2025 at 3:05 p.m. S1ED stated a patient’s Home Health services should be resumed within 48 hours of a hospital admission, unless the patient requested, or physician ordered a specific resumption of care date. S1ED stated Patient #1 was admitted to the Home Health agency on 01/24/2025 and was admitted to the hospital on 01/29/2025. S1ED stated Patient #1 was discharged home from the hospital on 02/03/2025. S1ED reviewed Patient #1’s hospital paperwork and stated the physician ordered Home Health services to be resumed within two to three days. S1ED confirmed Patient #1’s Home Health services were resumed on 02/07/2025 and there was no documentation as to why the resumption of care was delayed and there should have been.”

    Rule G0548. Element-level. From a complaint.

  • Provide Services In The Plan Of Care

    The inspectors’ words, 695 words

    “Provide services in the plan of care CFR(s): 484.75(b)(3) Providing services that are ordered by the physician or allowed practitioner as indicated in the plan of care; This Element is not met as evidenced by: Based on record reviews and an interview, the agency failed to provide services as ordered by the Practitioner in the Plan of Care for 2 (#2 and #3) of 3 (#1, #2, and #3) patient records reviewed. The agency failed to ensure S4PTA obtained respirations for Patient #2 and Patient #3 on each physical therapy visit. Findings: Review of the agency’s policy titled, “Vital Signs” with a revision date of 09/01/2024, revealed the following, in part: Purpose: To provide a mechanism of notifying the physician or authorized practitioner in sudden changes in a patient’s condition, as well as changes that occur over a lengthy period of time. Policy: Therapist will assess blood pressure, pulse and respirations at each therapy visit. Procedure: 1. For in-person visits, documentation of vital signs will be present on each clinical note. Patient #2 Review of Patient #2’s Clinical Record revealed he began receiving services from the Home Health Agency on 01/25/2025 and had a current Certification Period of 01/25/2025 through 03/25/2025. Patient #2 had diagnoses, which included Encounter for Surgical Aftercare Following Surgery on the Circulatory System, Acute on Chronic Combined Systolic and Diastolic Heart Failure and Chronic Kidney Disease Stage 3B. Review of Patient #2’s Plan of Care for Certification Period 01/25/2025 through 03/25/2025 revealed he was to receive Physical Therapy Visits twice weekly for one week then once weekly for five weeks. Further review of Patient #2’s Plan of Care revealed the following, in part: When vital signs are obtained, licensed professionals are to report vital signs falling outside the following established parameters: Respirations less than 12 or greater than 24… Review of Patient #2’s Physical Therapy Visit note completed by S4PTA revealed no documentation of respirations on 02/04/2025. Review of Patient #2’s Vital Signs Report for Certification Period 01/25/2025 through 03/25/2025 revealed no documentation of respirations on 02/04/2025. Patient #3 Review of Patient #3’s Clinical Record revealed she began receiving services from the Home Health Agency on 11/04/2024 and was discharged on 02/10/2025. Patient #3 had diagnoses, which included Multiple Sclerosis and Anxiety Disorder. Review of Patient #3’s Plan of Care for Certification Period 11/04/2024 through 01/02/2025 revealed she was to receive Physical Therapy Visits twice weekly for two weeks then once weekly for seven weeks. Further review of Patient #3’s Plan of Care revealed the following, in part: When vital signs are obtained, licensed professionals are to report vital signs falling outside the following established parameters: Respirations less than 12 or greater than 24… Review of Patient #3’s Physical Therapy Visit notes completed by S4PTA revealed no documentation of respirations on 11/11/2024, 11/15/2024, 11/19/2024 and 11/26/2024. Review of Patient #3’s Vital Signs Report for Certification Period 11/04/2024 through 01/02/2025 revealed no documentation of respirations on 11/11/2024, 11/15/2024, 11/19/2024 and 11/26/2024. Review of Patient #3’s Plan of Care for Certification Period 01/03/2025 through 03/03/2025 revealed she was to receive Physical Therapy Visits once weekly for six weeks. Further review of Patient #3’s Plan of Care revealed the following, in part: When vital signs are obtained, licensed professionals are to report vital signs falling outside the following established parameters: Respirations less than 12 or greater than 25… Review of Patient #3’s Physical Therapy Visit notes completed by S4PTA revealed no documentation of respirations on 01/08/2025, 01/15/2025, 01/24/2025, and 02/05/2025. Review of Patient #3’s Vital Signs Report for Certification Period 01/03/2025 through 03/03/2025 revealed no documentation of respirations on 01/08/2025, 01/15/2025, 01/24/2025 and 02/05/2025. An interview was conducted with S1ED on 02/18/2025 at 3:05 p.m. S1ED stated each patient’s blood pressure, pulse, respiration, and pulse ox should be documented on each physical therapy visit and a temperature checked if the patient was symptomatic or as indicated. S1ED reviewed the above listed Physical Therapy Visit notes and Vital Signs Reports for Patient’s #2 and #3. S1ED confirmed S4PTA completed the above listed visits for Patient’s #2 and #3. S1ED confirmed S4PTA did not document Patient #2 and Patient #3’s respirations each visit and should have.”

    Rule G0710. Element-level. From a complaint.

Apr 3, 2024: recertification inspection2 deficiencies
  • Encoding And Transmitting Oasis

    The inspectors’ words, 717 words

    “Encoding and transmitting OASIS CFR(s): 484.45(a) Standard: An HHA must encode and electronically transmit each completed OASIS assessment to the CMS system, regarding each beneficiary with respect to which information is required to be transmitted (as determined by the Secretary), within 30 days of completing the assessment of the beneficiary. This Standard is not met as evidenced by: Based on record review and interview, the agency failed to ensure each OASIS (Outcome and Assessment Information Set) was successfully transmitted to the CMS system within 30 days of completion. Review of the Agency’s Policy titled, “OASIS Data Capture, Transmission, Verification, Display and Reports” with a revision date of 03/01/2021 revealed the following, in part: Purpose: To ensure proper OASIS data capture and transmission … and to ensure compliance with regulatory guidelines. Procedure: 2. Transmittal of OASIS data a. At least monthly, Agency will electronically transmit accurate, completed, encoded and locked OASIS data... All OASIS assessments completed must be transmitted within thirty (30) days of M0090 date. Review of the agency’s OASIS Agency Final Validation Report with submission date of 08/22/2023 revealed 20 records were processed with 1 of the records receiving messages the record was submitted late due to a submission date of more than 30 days after date on the record. Review of the agency’s OASIS Agency Final Validation Report with submission date of 09/27/2023 revealed 12 records were processed with 1 of the records receiving messages the record was submitted late due to a submission date of more than 30 days after date on the record. Review of the agency’s OASIS Agency Final Validation Report with submission date of 10/12/2023 revealed 30 records were processed with 9 of the records receiving messages the record was submitted late due to a submission date of more than 30 days after date on the record. Review of the agency’s OASIS Agency Final Validation Report with submission date of 10/17/2023 revealed 14 records were processed with 1 of the records receiving messages the record was submitted late due to a submission date of more than 30 days after date on the record. Review of the agency’s OASIS Agency Final Validation Report with submission date of 10/25/2023 revealed 32 records were processed with 2 of the records receiving messages the record was submitted late due to a submission date of more than 30 days after date on the record. Review of the agency’s OASIS Agency Final Validation Report with submission date of 11/22/2023 revealed 18 records were processed with 1 of the records receiving messages the record was submitted late due to a submission date of more than 30 days after date on the record. Review of the agency’s OASIS Agency Final Validation Report with submission date of 02/07/2024 revealed 34 records were processed with 2 of the records receiving messages the record was submitted late due to a submission date of more than 30 days after date on the record. Review of the agency’s OASIS Agency Final Validation Report with submission date of 02/21/2024 revealed 21 records were processed with 1 of the records receiving messages the record was submitted late due to a submission date of more than 30 days after date on the record. Review of the agency’s OASIS Agency Final Validation Report with submission date of 03/06/2024 revealed 37 records were processed with 1 of the records receiving messages the record was submitted late due to a submission date of more than 30 days after date on the record. Review of the agency’s OASIS Agency Final Validation Report with submission date of 03/13/2024 revealed 22 records were processed with 3 of the records receiving messages the record was submitted late due to a submission date of more than 30 days after date on the record. Review of the agency’s OASIS Agency Final Validation Report with submission date of 03/19/2024 revealed 18 records were processed with 1 of the records receiving messages the record was submitted late due to a submission date of more than 30 days after date on the record. An interview was conducted with S1ED on 04/03/2024 at 11:55 a.m. She reviewed the above OASIS validation reports and confirmed 23 of the records were submitted late, more than 30 days after completion. She confirmed patients’ OASIS should have been submitted within 30 days of completion.”

    Rule G0372. Standard-level.

  • A Review Of All Current Medications

    The inspectors’ words, 1,351 words

    “A review of all current medications CFR(s): 484.55(c)(5) A review of all medications the patient is currently using in order to identify any potential adverse effects and drug reactions, including ineffective drug therapy, significant side effects, significant drug interactions, duplicate drug therapy, and noncompliance with drug therapy. This Element is not met as evidenced by: Based on observations during home visits, interviews, and record review, the agency failed to ensure each patients’ comprehensive assessment included a review of all medications the patients were currently using. The agency failed to ensure skilled nursing and therapy staff reconciled patients’ medications for 3 (#5, #6, and #8) of 5 (#5, #6, #7, #8 and #9) patients reviewed with home visits. Review of the Agency’s Policy titled, “Monitoring Medications” and aa revision date of 12/01/2023 revealed the following, in part: Purpose: To provide a process to ensure continuous monitoring of medications in the patient’s home. Policy: A drug regimen review will be performed on all patients in conjunction with all comprehensive assessments. Additionally, all clinicians will participate in medication review and reconciliation throughout the episode. For patients receiving skilled nursing and therapy services, the skilled nurse is responsible for medication review and reconciliation throughout the episode. The therapist will participate by monitoring and reporting any identified medication issues or non-compliance to the Patient Care Manager. Procedure: The discipline responsible for the drug regimen review will: Compare medication list obtained from the facility from which the patient was transferred and/or physician orders to actual medications patient is taking. Review all medicaitons….to identify issues such as: ix. Dosage errors 2. All clinicians participating in the patient’s care are responsible to assist with the maintenance of accurate patient medication information throughout the episode of care. During the patient’s episode of care the following will occur: i. Compare medications patient is currently taking with medications ordered for the patient in order to identify and resolve discrepancies. Patient #5 Review of the Clinical Record for Patient #5 revealed she began receiving services from the Home Health Agency on 03/22/2024 and had a current Certification Period of 03/22/2024 to 05/20/2024. Patient #5 had diagnoses, which included Pulmonary Embolism Without Acute Cor Pulmonale and Unspecified Abnormalities of Gait and Mobility. Further review revealed Patient #5 was ordered to receive Skilled Nursing Visits once weekly for nine weeks for Certification Period of 03/22/2024 to 05/20/2024. A home visit was conducted with Patient #5 on 04/01/2024 at 2:30 p.m. with S4PTA present in the home. Patient #5’s medications were reviewed during the home visit. The following medication discrepancy was identified when compared to Patient #5’s Current Medication Profile provided by the Home Health Agency: Metoprolol Tartrate 50 mg tablet take 1 tablet by mouth daily was on medication profile with a start date of 03/22/2024. Medication bottle present in the home with a filled date of 11/11/2023 with instructions to take Metoprolol Tartrate 50 mg tablet, 1 tablet by mouth twice daily. An interview was conducted with Patient #5 during the home visit. She stated she used to manage her medications, but since returning from the hospital her daughter had been filling her pill box. She stated she still knew what medications she takes. She stated she had taken Metoprolol 50 mg tablet 1 tablet twice daily, in the morning and at night, for a long time. A telephone interview was conducted with Patient #5’s daughter on 04/01/2024 at 3:15 p.m. She stated she managed Patient #5’s medications since she came home from the hospital. She confirmed Patient #5 had been taking Metoprolol 50 mg 1 tablet twice daily for a while. An interview was conducted with S4PTA on 04/01/2024 at 3:30 p.m. He stated the nurses were responsible to reconcile patients’ medications and bottles every visit. He verified the medication, Metoprolol, on Patient #5’s Medication Profile and what the patient was taking did not match and should have. Patient #6 Review of Patient #6’s Clinical Record revealed she began receiving services from the Home Health Agency on 02/24/2024 and had a current Certification Period of 02/24/2024 to 04/23/2024. Patient #6 had diagnoses, which included Disruption of External Operation (Surgical) Wound, Encounter for Other Orthopedic Aftercare, and Thromboangitis Obliterans, and Long Term (Current) use of Anticoagulants. Further review revealed Patient #6 was ordered to receive Skilled Nursing Visits once a week for one week, three times weekly for eight weeks, and once a week for one week for Certification Period of 02/24/2024 to 04/23/2024. A home visit was conducted with Patient #6 on 04/01/2024 at 2:00 p.m. with S2RN present in the home. Patient #6’s medications were reviewed during the home visit. The following medication discrepancies were identified when compared to Patient #6’s Current Medication Profile provided by the Home Health Agency: Coumadin 10 mg take one by mouth daily was on the medication profile, and patient no longer taking. Enoxaparin 80 mg subcutaneously daily was on the medication profile, and patient no longer taking. Coumadin 5 mg by mouth every Monday, Wednesday, and Friday was present in the home and not on the medication profile. Coumadin 2.5 mg by mouth every Tuesday, Thursday, Saturday, and Sunday was present in the home and not on the medication profile. An interview was conducted with Patient #6 during the home visit. She stated she had not taken Coumadin 10 mg in at least one month. She stated she had been taking 5 mg every Monday, Wednesday, and Friday and 2.5 mg every Tuesday, Thursday, Saturday, and Sunday. She stated she had not taken Enoxaparin in a few months. An interview was conducted with S2RN during the home visit. S2RN confirmed the above medication discrepancies during the home visit. S2RN stated medications should be reconciled during every home visit. Patient #8 Review of the Clinical Record for Patient #8 revealed he began receiving services from the Home Health Agency on 02/20/2024 and had a current Certification Period of 02/20/2024 to 04/19/2024. Patient #8 had diagnoses, which included Type 2 Diabetes Mellitus with Diabetic Chronic Kidney Disease, Hypertensive Heart Disease with Heart Failure, and Sciatica. Further review revealed Patient #8 was ordered to receive Skilled Nursing Visits once weekly for nine weeks for Certification Period of 02/20/2024 to 04/19/2024. A home visit was conducted with Patient #8 on 04/02/2024 at 8:30 a.m. with S3LPN present in the home. Patient #8’s medications were reviewed during the home visit. The following medication discrepancy was identified when compared to Patient #8’s Current Medication Profile provided by the Home Health Agency: Prednisone 20 mg take 2 tablets by mouth daily with a start date of 02/19/2024 and no stop date was on medication profile and not present in the home. Review of the typed medication list dated 03/01/2024 located with Patient #8’s medication bottles revealed Prednisone 20 mg take 2 tablets by mouth daily times 5 days. An interview was conducted with Patient #8 during the home visit. He stated his daughter filled his pill box weekly. He stated he was prescribed Prednisone after his hospitalization in February 2024. He stated he stopped taking Prednisone “a while ago.” An interview was conducted with S3LPN during the home visit on 04/02/2024 at 9:05 a.m. She stated the nurses should reconcile the patients’ medications and bottles every visit. She reviewed Patient #8’s electronic medication list and confirmed the above medication discrepancy. She stated a duration should have been entered for the Prednisone, and the medication should have been discontinued once the patient completed the 5 day course. A telephone interview was conducted with Patient #8’s daughter on 04/03/2024 at 8:05 a.m. She stated she managed Patient #8’s medications and filled his pill box weekly. She stated Patient #8 was prescribed Prednisone for only a couple days in February 2024. An interview was conducted with S1ED on 04/02/2024 at 10:20 a.m. She was notified of the medication discrepancies found during the home visits for Patient #5, #6, and #8. She stated each patients’ medications should have been reconciled every discipline visit, and nursing should review the medication bottles each visit. She verified each patients’ Medication Profile should have reflected what the patient was currently taking.”

    Rule G0536. Element-level.

All 2 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Feb 19, 2025Complaint inspection4 deficiencies cited
Apr 3, 2024Recertification inspection2 deficiencies cited

Is it certified?

  • Medicare-certified home health agency since Aug 11, 1983.
  • Ownership: proprietary (for profit).
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 4 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • Louisiana Health CARE Group LLC owns 100% directly since Nov 1, 2009.
  • LHC Group Inc. runs it.
  • 6 owners or officers are people: Marcus Macip (corporate officer, 0%); Kimberly Seymour (corporate officer, 0%); Dana Hutchinson (managing employee (on the payroll), 0%); Wendy Daigle (corporate director, 0%); Joshua Lee Proffitt (corporate officer); Amy Cormier (corporate director, 0%).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Unitedhealth Group IncorporatedOwns 5% or more through other companies100%Feb 22, 2023
LHC Group Inc.Owns 5% or more through other companies100%Nov 1, 2009
Louisiana Health CARE Group LLCOwns 5% or more directly100%Nov 1, 2009
LHC Group Inc.Runs it (operational or managerial control)Nov 1, 2009

How do patients fare?

  • CMS rates its quality of patient care 3 of 5.
  • Patients rate it 5 of 5 in CMS’s patient survey (89 surveys completed): 91% rated it 9 or 10 out of 10, and 82% would definitely recommend it.
  • CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half stars3 of 5
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 55 of 5
Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate84.49% (better than the national rate)
Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate11.26% (same as the national rate)
Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate3.85% (same as the national rate)

How does it compare nearby?

  • Of the 21 agencies CMS’s data show serving patients in ZIP code 70791, where this agency’s office is, 21 have a quality of patient care rating; the middle one is 4 of 5, and this one is rated 3 of 5.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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