Louisiana Homecare/ Springhill
A home health agency in Springhill, Louisiana 71075
1112 Doctors Drive, Springhill, Louisiana 71075. (318) 539-5980.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 3.5of 5 quality of patient care rating
- 5of 5 patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Sep 4, 2024: a recertification inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Sep 2024. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Sep 4, 2024: recertification inspection1 deficiency
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Plan Of Care
The inspectors’ words, 391 words
“Plan of care CFR(s): 484.60(a)(1) Each patient must receive the home health services that are written in an individualized plan of care that identifies patient-specific measurable outcomes and goals, and which is established, periodically reviewed, and signed by a doctor of medicine, osteopathy, or podiatry acting within the scope of his or her state license, certification, or registration. If a physician or allowed practitioner refers a patient under a plan of care that cannot be completed until after an evaluation visit, the physician or allowed practitioner is consulted to approve additions or modifications to the original plan. This Standard is not met as evidenced by: Based on record reviews and interviews the provider failed to complete proper documentation of a scheduled psychiatric skilled nursing visit or missed psychiatric skilled nursing visit in a timely manner for 1 ( Patient #6) of 10 patient records reviewed. Findings: Review of the Provider’s Coordination of Care, From Admit Through Discharge Policy with a revision date of 09/01/2024 revealed in part:-Purpose: To establish processes and criteria so that the coordination of patient care will be optimal from admit through discharge. -Procedure: i. All clinicians will report within 1 business day to the Patient Care Manager or Clinical Director by fax, telephone, in person at the agency, or through coordination notes by synching point of care devices. -missed visits in changes in scheduled visits a. reason for missed visit b. changes to patient schedule Review of the providers Registered Nurse job description revealed: -Essential Functions: Accurately and thoroughly documents patient visits per policy, and payer requirements and syncs timely per LHC (Louisiana HomeCare) policy. Review of Patient #6’s plan of care with a certification period from 07/09/2024 through 09/06/2024 revealed frequency of psychiatric skilled nursing visits were once a week for 9 weeks. Review of Patient #6’s medical diagnoses revealed Parkinson’s disease, dementia, and depression. Review of Patient #6’s EHR (Electronic Health Record) failed to reveal documentation of a psychiatric skilled nursing visit or a missed psychiatric skilled nursing visit for the week of July 28, 2024 through August 3, 2024. During an interview on 09/03/2024 at 3:30 p.m. S1 Executive Director reviewed Patient #6’s EHR and confirmed there was no documentation of a psychiatric skilled nursing visit or a missed psychiatric skilled nursing visit for the week of July 28, 2024 through August 3, 2024.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Sep 4, 2024 | Recertification inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Aug 7, 2002.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy and speech pathology.
- Doesn’t offer medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Louisiana Health CARE Group LLC owns 67% directly since Aug 7, 2002; Springhill Medical Services, Inc. owns 33% directly since Oct 1, 2018.
- LHC Group Inc. runs it.
- 6 owners or officers are people: Kelly P Rolen (managing employee (on the payroll)); Kelly P Rolen (runs it (operational or managerial control)); Marcus Macip (corporate officer); Kimberly Seymour (corporate officer); Wendy Daigle (corporate director, 0%); Joshua Lee Proffitt (corporate officer).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Unitedhealth Group Incorporated | Owns 5% or more through other companies | 67% | Feb 22, 2023 |
| LHC Group Inc. | Owns 5% or more through other companies | 67% | Aug 7, 2002 |
| Louisiana Health CARE Group LLC | Owns 5% or more directly | 67% | Aug 7, 2002 |
| Springhill Medical Services, Inc. | Owns 5% or more directly | 33% | Oct 1, 2018 |
| LHC Group Inc. | Runs it (operational or managerial control) | Oct 1, 2018 |
How do patients fare?
- CMS rates its quality of patient care 3.5 of 5.
- Patients rate it 5 of 5 in CMS’s patient survey (109 surveys completed): 94% rated it 9 or 10 out of 10, and 91% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, worse; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 3.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 5 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 89.38% (better than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 15.03% (worse than the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 3.46% (same as the national rate) |
How does it compare nearby?
- Of the 12 agencies CMS’s data show serving patients in ZIP code 71075, where this agency’s office is, 12 have a quality of patient care rating; the middle one is 3.75 of 5, and this one is rated 3.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Louisiana Homecare/ Springhill This home health agency | 3.5 |
| Professional Hh Svc of Minden | 2.5 |
| Louisiana Homecare | 3.5 |
| Best Home Health | 3 |
| Allegiance Home Health of Northwest La | 4.5 |
| Elara Caring | 5 |
| Amedisys Home Health | 4.5 |
| National Home Care Services | 3 |
| Primestar Home Health of Nwla, Inc. | 2 |
| Stat Home Health of Northwest Louisiana, LLC | 4.5 |
| Elara Caring | 4.5 |
| Vitalcaring Group | 4 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
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Replies
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Paid listing
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