Allegiance Home Health of Northwest La
A home health agency in Minden, Louisiana 71055
802 Broadway Street, Minden, Louisiana 71055. (318) 932-6877.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 4.5of 5 quality of patient care rating
- 4of 5 patient survey rating
- 2 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Mar 25, 2026: a recertification inspection.
2 deficiencies cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Nov 2023. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Nov 15, 2023: recertification inspection2 deficiencies
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Authentication
The inspectors’ words, 273 words
“Authentication CFR(s): 484.110(b) Standard: Authentication. All entries must be legible, clear, complete, and appropriately authenticated, dated, and timed. Authentication must include a signature and a title (occupation), or a secured computer entry by a unique identifier, of a primary author who has reviewed and approved the entry. This Standard is not met as evidenced by: Based on record reviews and interviews the facility failed to ensure clinical record documentation entries were appropriately authenticated for 1 (Patient #6) of 10 patient records reviewed. Findings: Review on 11/13/2023 of Patient #6’s Resumption of Care (ROC) Assessment dated 11/08/2023 revealed an incomplete unsigned assessment. Review on 11/14/2023 of Patient #6’s ROC Assessment dated 11/08/2023 revealed the ROC was signed by S3 Administrator/Director of Nursing and dated 11/08/2023. Review on 11/14/23 of Patient #6’s ROC Assessment Task Details Work Log revealed S3 Administrator/Director of Nursing signed the document on 11/14/2023 at 13:06PM. During an interview on 11/13/2023 at 2:30 PM S1 Regional Chief Operating Officer reviewed Patient #6’s clinical record and acknowledged Patient #6’s ROC dated 11/08/2023 was incomplete and was not signed by the nurse within 48 hours and should have been. During an interview on 11/14/2023 at 2:39 PM S2 Registered Nurse/Regional Director of Operations indicated S3 Administrator/Director of Nursing had signed Patient #6’s ROC Assessment and put the 11/08/2023 date in the signature. During an interview on 11/15/2023 at 8:38 PM S3 Administrator/Director of Nursing reported ROC Assessments were to be signed within 48 hours of the assessment. S3 Administrator/Director of Nursing reviewed Patient #6’s ROC dated 11/08/2023 and reported she had not completed the ROC and signed within 48 hours and should have.”
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Within 48 Hours Of The Patient’S Return
The inspectors’ words, 246 words
“Within 48 hours of the patient’s return CFR(s): 484.55(d)(2) Within 48 hours of the patient’s return to the home from a hospital admission of 24 hours or more for any reason other than diagnostic tests, or on physician or allowed practitioner - ordered resumption date; This Element is not met as evidenced by: Based on record reviews and interviews the facility failed to ensure a comprehensive assessment was completed within 48 hours of the patient’s return home from a hospital admission for 1 (Patient #6) of 10 patient records reviewed. Findings: Review of the provider’s Resumption of Care Assessment policy dated 2/2023 revealed: Assessment Time Frames: 3. The ROC (Resumption of Care) must be completed within 48 hours (2) calendar days of the ROC date. Review of Patient #6’s clinical record revealed Patient #6’s start of care was 09/28/2023 with a certification period of 09/28/2023 to 11/26/2023. Patient #6 was admitted to the hospital from 10/31/2023 to 11/06/2023. Further review of Patient #6’s clinical record revealed an incomplete ROC assessment dated 11/8/2023. During an interview on 11/13/2023 at 2:30 PM S1 Regional Chief Operating Officer reviewed Patient #6’s clinical record and acknowledged Patient #6’s ROC dated 11/08/2023 was incomplete and was not signed by the nurse within 48 hours and should have been. During an interview on 11/15/2023 at 8:38 PM S3 Administrator/Director of Nursing reported she had seen Patient #6 on 11/08/2023 for his ROC and acknowledged she not completed the record within 48 hours.”
All 2 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Mar 25, 2026 | Recertification inspection | No deficiencies cited |
| Nov 15, 2023 | Recertification inspection | 2 deficiencies cited |
Is it certified?
- Medicare-certified home health agency since Mar 13, 1987.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology and medical social services.
- Doesn’t offer home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Allegiance Home Health of Northwest Louisiana, LLC owns 100% directly since Dec 15, 2020.
- Allegiance Healthcare of Louisiana, LLC runs it.
- 5 owners or officers are people: Rock Bordelon (owns 5% or more through other companies, 100%); Rock Bordelon (corporate director, 100%); Katie Bennett (corporate officer); Joseph Monsour (corporate officer); Joseph Monsour (runs it (operational or managerial control)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Allegiance Home Health of Northwest Louisiana, LLC | Owns 5% or more directly | 100% | Dec 15, 2020 |
| Allegiance Healthcare of Louisiana, LLC | Owns 5% or more through other companies | 100% | Jan 31, 2022 |
| Allegiance Healthcare of Louisiana, LLC | Runs it (operational or managerial control) | Jan 5, 2022 |
How do patients fare?
- CMS rates its quality of patient care 4.5 of 5.
- Patients rate it 4 of 5 in CMS’s patient survey (166 surveys completed): 85% rated it 9 or 10 out of 10, and 79% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, worse; potentially preventable hospital stays, worse; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 4.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 4 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 68.91% (worse than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 19.71% (worse than the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 3.97% (same as the national rate) |
How does it compare nearby?
- Of the 20 agencies CMS’s data show serving patients in ZIP code 71055, where this agency’s office is, 20 have a quality of patient care rating; the middle one is 3.5 of 5, and this one is rated 4.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Professional Hh Svc of Minden | 2.5 |
| Louisiana Home Health | 4.5 |
| Allegiance Home Health of Northwest La This home health agency | 4.5 |
| National Home Care Services | 3 |
| Primestar Home Health of Nwla, Inc. | 2 |
| Lagniappe Homecare Shreveport Bossier LLC | 3.5 |
| Trucare Home Health West, LLC | 3.5 |
| Hme Hlth Dept Willis Knighton | 2 |
| Best Home Health | 3 |
| Elara Caring | 5 |
| Amedisys Home Health | 4.5 |
| Ark La Tex Home Health, Inc. | 2.5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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