Hearth Record

Audubon Home Health

A home health agency in Baton Rouge, Louisiana 70809

9256 Interline Avenue, Baton Rouge, Louisiana 70809. (225) 218-8009.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 2 deficiencies in 1 month of the last 36. Last cited Aug 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Aug 2, 2024: a recertification inspection.

2 deficiencies cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

2 deficiencies in 1 month of the last 36. Last cited Aug 2024. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.

2 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Aug 2, 2024: recertification inspection2 deficiencies
  • Encoding And Transmitting Oasis

    The inspectors’ words, 428 words

    “Encoding and transmitting OASIS CFR(s): 484.45(a) Standard: An HHA must encode and electronically transmit each completed OASIS assessment to the CMS system, regarding each beneficiary with respect to which information is required to be transmitted (as determined by the Secretary), within 30 days of completing the assessment of the beneficiary. This Standard is not met as evidenced by: Based on record review and interview, the agency failed to ensure each OASIS (Outcome and Assessment Information Set) was successfully transmitted to the CMS (Centers for Medicare and Medicaid Services) system within 30 days of completion. Review of the agency’s policy titled, “OASIS Data Transmission” with a revision date of April 2018 revealed the following, in part: Purpose: To outline the OASIS data transmission requirements. Policy: The organization will adhere to all OASIS data transmission requirements as outlined in the Medicare Conditions of Participation, Reporting of OASIS Information. Procedure: 1. The organization will encode and transmit completed OASIS data for each applicable patient within thirty days of the M0090 date, date assessment completed. Review of the agency’s OASIS Final Validation Report with a submission date of 05/18/2024 revealed 169 records were processed with 1 record receiving a message the record was submitted late due to a submission date of more than 30 days after date on the record. Review of the agency’s OASIS Final Validation Report with a submission date of 05/24/2024 revealed 140 records were processed with 1 record receiving a message the record was submitted late due to a submission date of more than 30 days after date on the record. Review of the agency’s OASIS Final Validation Report with a submission date of 06/04/2024 revealed 142 records were processed with 1 record receiving a message the record was submitted late due to a submission date of more than 30 days after date on the record. Review of the agency’s OASIS Final Validation Report with a submission date of 07/12/2024 revealed 146 records were processed with 2 records receiving a message the record was submitted late due to a submission date of more than 30 days after date on the record. Review of the agency’s OASIS Final Validation Report with a submission date of 07/26/2024 revealed 194 records were processed with 2 records receiving a message the record was submitted late due to a submission date of more than 30 days after date on the record. An interview was conducted with S2ADON on 08/08/2024 at 10:00 a.m. He confirmed the above records were submitted late. He stated OASIS Assessments should have been submitted within 30 days of completion.”

    Rule G0372. Standard-level.

  • Onsite Supervisory Visit Every 14 Days

    The inspectors’ words, 510 words

    “Onsite supervisory visit every 14 days CFR(s): 484.80(h)(1)(i) (1)(i) If home health aide services are provided to a patient who is receiving skilled nursing, physical or occupational therapy, or speech language pathology services— (A) A registered nurse or other appropriate skilled professional who is familiar with the patient, the patient’s plan of care, and the written patient care instructions described in paragraph (g) of this section, must complete a supervisory assessment of the aide services being provided no less frequently than every 14 days; and (B) The home health aide does not need to be present during the supervisory assessment described in paragraph (h)(1)(i)(A) of this section. This Element is not met as evidenced by: Based on interviews and record review, the agency failed to ensure Home Health Aide Supervisory visits were conducted every fourteen days for 1 (#5) of 3 (#4, #5, and #12) patients reviewed with Home Health Aide Services. Review of the agency’s policy Titled, “Home Health Aide Supervisory Visits” with a revision date of April 2018 revealed the following, in part: Purpose: To establish guidelines for the responsibilities and the frequency of supervisory visits for home health aide personnel. Policy: The registered nurse or other appropriate skilled professional that is familiar with the patient, the patient’s plan of care, and the written patient care instructions must conduct supervisory visits to the patient’s residence at regular intervals. Procedure: 1. The frequency of supervisory visits will be based upon the needs of the patients after the plan of care is established. They must be conducted no less frequently than every 14 days if the patient is receiving skilled services. Review of Patient #5’s Clinical Record revealed she began receiving services from the agency on 05/08/2024, had a current certification period of 07/07/2024 through 09/04/2024, and diagnoses, which included Hypertensive Heart Disease with Heart Failure, Encephalopathy, Spondylosis Without Myopathy or Radiculopathy – Lumbar Region, Other Cervical Disc Degeneration, and History of Falling. Review of Patient #5’s Physician Ordered discipline frequency revealed she received Home Health Aide visits twice weekly for three weeks and Occupational Therapy (OT) visits once weekly for three weeks. Review of Patient #5’s Home Health Aide visits revealed she had visits on 07/09/2024, 07/12/2024, 07/16/2024, 07/19/2024, 07/23/2024, and 07/26/2024. Review of Patient #5’s OT Visit Notes dated 07/23/2024 completed by S3OT revealed the following, in part: Were supervisory functions performed? – No Review of Patient #5’s Supervisory Visit Note signed by S3OT dated 07/23/2024 revealed it was blank. An interview was conducted with S3OT on 07/31/2024 at 1:13 p.m. S3OT confirmed she conducted Patient #5’s OT discharge assessment. S3OT stated she had never performed an aide supervisory visit for Patient #5. An interview was conducted with S1DON on 07/31/2024 at 1:18 p.m. S1DON reviewed Patient #5’s clinical record and confirmed an aide supervisory visit should have been conducted by S3OT on 07/23/2024. S1DON confirmed there was no documentation in Patient #5’s Clinical Record an aide supervisory visit was completed. S1DON confirmed Aide Supervisory Visits should have been conducted at least every fourteen days and were not.”

    Rule G0808. Element-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Aug 2, 2024Recertification inspection2 deficiencies cited

Is it certified?

  • Medicare-certified home health agency since Oct 16, 2001.
  • Ownership: proprietary (for profit).
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • 6 owners or officers are people: Raymond W Banker (owns 5% or more directly, 100%); Raymond W Banker (corporate director, 100%); Raymond W Banker (managing employee (on the payroll), 100%); Carol Cappiello (runs it (operational or managerial control), 100%); Linda Dianne Troxclair (runs it (operational or managerial control), 100%); Linda Dianne Troxclair (corporate officer).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

How do patients fare?

  • CMS rates its quality of patient care 3 of 5.
  • Patients rate it 4 of 5 in CMS’s patient survey (302 surveys completed): 89% rated it 9 or 10 out of 10, and 84% would definitely recommend it.
  • CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half stars3 of 5
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 54 of 5
Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate90.27% (better than the national rate)
Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate12.03% (same as the national rate)
Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate3.46% (same as the national rate)

How does it compare nearby?

  • Of the 21 agencies CMS’s data show serving patients in ZIP code 70809, where this agency’s office is, 21 have a quality of patient care rating; the middle one is 3.5 of 5, and this one is rated 3 of 5.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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