Magnolia Home Health Care, Inc.
A home health agency in Arcadia, Louisiana 71001
1285 Pine St., Suite 100, Arcadia, Louisiana 71001. (318) 263-2100.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 4of 5 quality of patient care rating
- 4of 5 patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Feb 11, 2026: a recertification inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Feb 2026. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Feb 11, 2026: recertification inspection1 deficiency
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Plan Of Care Must Include The Following
The inspectors’ words, 424 words
“Plan of care must include the following CFR(s): 484.60(a)(2)(i-xvi) The individualized plan of care must include the following: (i) All pertinent diagnoses; (ii) The patient’s mental, psychosocial, and cognitive status; (iii) The types of services, supplies, and equipment required; (iv) The frequency and duration of visits to be made; (v) Prognosis; (vi) Rehabilitation potential; (vii) Functional limitations; (viii) Activities permitted; (ix) Nutritional requirements; (x) All medications and treatments; (xi) Safety measures to protect against injury; (xii) A description of the patient’s risk for emergency department visits and hospital re-admission, and all necessary interventions to address the underlying risk factors. (xiii) Patient and caregiver education and training to facilitate timely discharge; (xiv) Patient-specific interventions and education; measurable outcomes and goals identified by the HHA and the patient; (xv) Information related to any advanced directives; and (xvi) Any additional items the HHA or physician or allowed practitioner may choose to include. This Element is not met as evidenced by: Abbreviations: DON- Director of Nurses POC- Plan of Care Based on record reviews and interviews, the Home Health Agency failed to ensure the individualized plan of care for 1 (#2) of 10 sampled patients included: 1. Orders for the skilled nurse to monitor/obtain weights with each visit for Patient #2 who was admitted with hypertensive heart disease with heart failure and; 2. Orders for the skilled nurse to monitor/obtain blood glucose readings with each visit and parameters for reporting abnormal blood glucose readings for Patient #2. Findings: Review of Patient #2’s record revealed an admission date of 10/30/2025 with diagnoses including hypertensive heart disease with heart failure, heart failure unspecified, and type 2 diabetes mellitus without complications. The certification period reviewed was from 12/29/2025 through 02/26/2026. Review of Patient #2’s current POC revealed the patient has skilled nurse visits one time per week for 9 weeks beginning the week of 12/29/2025. Further review of the POC revealed no orders for the skilled nurses to monitor/obtain the patient’s weight and blood glucose reading for each skilled nurse visit, and no parameters for reporting abnormal blood glucose readings. An interview on 02/11/2026 at 10:10 a.m. with S1DON/Administrator revealed Patient #2 has diagnoses of heart failure and type 2 diabetes mellitus. S1DON/Administrator revealed Patient #2’s POC did not include orders to monitor/obtain the patient’s weight and blood glucose reading with each visit. An interview on 02/11/2026 at 3:05 p.m. with S1DON/Administrator confirmed Patient #2’s POC should have included monitoring/obtaining weight and blood glucose reading on each skilled nurse visit and should have included parameters for reporting abnormal blood glucose readings.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Feb 11, 2026 | Recertification inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since May 11, 1992.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology and home health aide services.
- Doesn’t offer medical social services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- 14 owners or officers are people: Avery Causey (owns 5% or more directly, 50%); Avery Causey (corporate officer, 50%); Avery Causey (corporate director, 50%); Alexander Causey (owns 5% or more directly, 50%); Alexander Causey (corporate officer, 50%); Alexander Causey (corporate director, 50%); Lindsey Carswell (managing employee (on the payroll), 50%); Dawn Causey (owns 5% or more through other companies, 50%); Haley T Fontenot (managing employee (on the payroll), 50%); Kourtney Causey (owns 5% or more through other companies, 50%); Wende Bruce (managing employee (under contract), 35%); Karale Dixon-Causey (managing employee (under contract)); Karale Dixon-Causey (corporate officer); Wende Bruce (corporate officer).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Homeland Federal Savings Bank | Holds 5% or more security interest | 100% | Sep 24, 2025 |
How do patients fare?
- CMS rates its quality of patient care 4 of 5.
- Patients rate it 4 of 5 in CMS’s patient survey (72 surveys completed): 84% rated it 9 or 10 out of 10, and 77% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, worse; potentially preventable hospital stays, worse; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 4 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 4 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 62.96% (worse than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 23.87% (worse than the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 4.01% (same as the national rate) |
How does it compare nearby?
- Of the 16 agencies CMS’s data show serving patients in ZIP code 71001, where this agency’s office is, 16 have a quality of patient care rating; the middle one is 4 of 5, and this one is rated 4 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Magnolia Home Health Care, Inc. This home health agency | 4 |
| Professional Hh Svc of Minden | 2.5 |
| Best Home Health | 3 |
| Trucare Home Health, LLC | 3.5 |
| Louisiana Home Health | 4.5 |
| Lagniappe Homecare Northern Louisiana | 3 |
| Haven Home Health Inc. | 4 |
| Allegiance Home Health of Northwest La | 4.5 |
| Elara Caring | 4 |
| Amedisys Home Health | 4.5 |
| Centerwell Home Health | 4.5 |
| Claiborne Home Health | 2 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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