Hearth Record

Lamm Family Care Home Health

A home health agency in Crowley, Louisiana 70526

220 B W Mill Street, Crowley, Louisiana 70526. (337) 783-0000.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 2 deficiencies in 1 month of the last 36. Last cited Jan 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Jan 14, 2025: a recertification inspection.

2 deficiencies cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

2 deficiencies in 1 month of the last 36. Last cited Jan 2025. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.

2 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Jan 14, 2025: recertification inspection2 deficiencies
  • Plan Of Care

    The inspectors’ words, 384 words

    “Plan of care CFR(s): 484.60(a)(1) Each patient must receive the home health services that are written in an individualized plan of care that identifies patient-specific measurable outcomes and goals, and which is established, periodically reviewed, and signed by a doctor of medicine, osteopathy, or podiatry acting within the scope of his or her state license, certification, or registration. If a physician or allowed practitioner refers a patient under a plan of care that cannot be completed until after an evaluation visit, the physician or allowed practitioner is consulted to approve additions or modifications to the original plan. This Standard is not met as evidenced by: Based on record review and interview, the agency failed to ensure the patient’s written individualized POC (Plan of Care) was followed as evidenced by the SN (Skilled Nurse) failing to notify the physician that a patient had no BMs (Bowel Movements) in over 3 days for 1 (Patient #2) out of 10 (#1-#10) sampled patients. Review of the patient’s clinical record revealed the start of care date was 10/15/2024. The patient’s diagnoses included Hypertension, Atherosclerotic Heart Disease, and Leukemia. The certification period reviewed was 12/14/2024 to 02/11/2025. Review of the patient’s POC for certification period 12/14/2024 to 02/11/2025 revealed an order for skilled nurse 12/15/2024 1xweek x1week, 12/22/2024 1xweek x7weeks (skilled nurse visit week of 12/15/2024 one visit one time a week for one week, skill nurse visit week of 12/22/2024 one visit one time a week for seven weeks). Further review of the patient’s POC revealed an order for “SN to report to MD (Medical Doctor) parameters outside of the following range… Report if no BM > (greater than) 3 days…” Review of the patient’s skilled nurse visit note dated 12/18/2024 revealed that Patient #2’s last BM was on 12/12/2024, which was over 3 days. There was no evidence in the clinical record the physician was notified as ordered per the plan of care. On 01/13/2025 at 12:45 p.m., an interview was conducted with S3RN (Registered Nurse). S3RN was the SN that made the visit on 12/18/2024. S3RN reviewed the SN visit note and confirmed she documented that Patient #2’s last BM was on 12/12/2024 and confirmed that it was over 3 days. S3RN confirmed there was no evidence in the patient’s clinical record she notified the physician.”

    Rule G0572. Standard-level.

  • Promptly Alert Relevant Physician Of Changes

    The inspectors’ words, 503 words

    “Promptly alert relevant physician of changes CFR(s): 484.60(c)(1) The HHA must promptly alert the relevant physician(s) or allowed practitioner(s) to any changes in the patient’s condition or needs that suggest that outcomes are not being achieved and/or that the plan of care should be altered. This Element is not met as evidenced by: Based on record review and interview, the agency failed to ensure the SN (Skilled Nurse) notified the physician of a medication being administered by the patient’s caregiver for 1 (#1) out of 10 (#1-#10) patients record reviewed. Review of the agency’s policy with an effective date of 10/01/2015 titled Coordination Of Care, From Admit Through Discharge read in part, “Procedure: …4. Coordination of care with physician: At admission, throughout care, and at discharge, coordination of services is promoted through routine communication with the patient’s physician… On 01/13/2025 at 3:15 p.m., during the home visit, a reconciliation of the patient’s current medications was conducted with S2 LPN (Licensed Practical Nurse). She stated the patient took several over –the –counter medications. The medications included Robitussin (cough syrup), Motrin (fever reducing and pain medication), and Milk of Magnesia (constipation, upset stomach and heartburn medication). A review of the patient’s POC (plan of care) revealed Milk of Magnesia was not included in the list of medications. S2LPN confirmed the patient received the medication when needed. Review of Patient #1’s electronic clinical record revealed a start of care date of 02/10/2020. The patient’s diagnoses included in part, Anoxic brain damage, generalized epilepsy and epileptic syndrome, and Gastrostomy. Review of the patient’s POC (Plan of Care) for certification period from 11/15/2024 to 01/13/2025 revealed there was no physician order for Milk of Magnesia. On 01/14/2025 at 12:15 p.m., an interview was conducted with S1ADM (Administrator) who stated that if the SN was administering a patient medication, it should be on the patient’s MAR (Medication Administration Record) and updated on the patient’s plan of care. S1ADM provided list of Patient#1’s current medications. A review of the list of Patient #1’s current medications list was reviewed and revealed Milk of Magnesia was not included as one of the patient’s current medications. On 01/14/2025 at 12:23 p.m., an interview and record review was conducted with S1ADM. S1ADM was informed that Patient #1’s medications were reconciled with S2LPN during the home visit on 01/13/2025. S2LPN reported that Patient#1 was currently receiving Milk of Magnesium as needed. At that time, a review of Patient #1’s medication list was conducted with S1ADM. She confirmed Milk of Magnesia was not included on the list and should be if the patient was currently receiving it. On 01/14/2025 at 12:27 p.m., S1ADM reported that S2LPN informed her Patient #1’s grandmother, not the nurses, was administering the Milk of Magnesia when needed. On 01/14/2025 at 12:32 p.m., an interview was conducted with S1ADM who confirmed the nurses should have notified the patient’s physician when they became aware the patient’s grandmother was administering Milk of Magnesia to ensure this was approved of or not by his physician.”

    Rule G0590. Element-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Jan 14, 2025Recertification inspection2 deficiencies cited

Is it certified?

  • Medicare-certified home health agency since Jun 22, 1990.
  • Ownership: proprietary (for profit).
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • 6 owners or officers are people: Jenny T Hanks (corporate director, 100%); Jenny T Hanks (managing employee (on the payroll), 100%); John B. Lamm (owns 5% or more through other companies, 25%); Brittany Lamm Meagher (owns 5% or more through other companies, 25%); Jason Lamm (owns 5% or more through other companies, 25%); Brian Hensgens (corporate officer).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

How do patients fare?

  • CMS rates its quality of patient care 5 of 5.
  • Patients rate it 5 of 5 in CMS’s patient survey (141 surveys completed): 91% rated it 9 or 10 out of 10, and 84% would definitely recommend it.
  • CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half stars5 of 5
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 55 of 5
Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate99.61% (better than the national rate)
Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate7.99% (same as the national rate)
Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate4.12% (same as the national rate)

How does it compare nearby?

  • Of the 19 agencies CMS’s data show serving patients in ZIP code 70526, where this agency’s office is, 18 have a quality of patient care rating; the middle one is 4.25 of 5, and this one is rated 5 of 5.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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