Truelife Home Health Care, Inc.
A home health agency in Matteson, Illinois 60443
4747 Lincoln Mall Drive , Suite 240, Matteson, Illinois 60443. (708) 469-4492.
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The short answer
Record last released by CMS on Oct 21, 2026.
- Not rated quality of patient care rating
- Not rated patient survey rating
- 2 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Jun 6, 2025: a recertification inspection.
2 deficiencies cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Jun 2025. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Jun 6, 2025: recertification inspection2 deficiencies
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Encoding And Transmitting Oasis
The inspectors’ words, 159 words
“Encoding and transmitting OASIS CFR(s): 484.45(a) Standard: An HHA must encode and electronically transmit each completed OASIS assessment to the CMS system, regarding each beneficiary with respect to which information is required to be transmitted (as determined by the Secretary), within 30 days of completing the assessment of the beneficiary. This Standard is not met as evidenced by: Based on the review of the Error Summary report and staff interview, it was determined, in the last 12 months, the Agency failed to submit 45 of 71 assessments timely, resulting in a warning. Findings include: 1. The Error Summary report for 6/1/24 to 5/31/25 was reviewed on 6/4/25 at 1:30 PM. The report included error # -3330 for 45 of 71 late submissions, and 63.38% of the OASIS reports submitted were more than 30 days after the assessment was completed. 2. During an interview with the RN/Agency Supervisor on 6/4/25 at 3:00 PM, it was confirmed that the error occurred.”
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Plan Of Care
The inspectors’ words, 486 words
“Plan of care CFR(s): 484.60(a)(1) Each patient must receive the home health services that are written in an individualized plan of care that identifies patient-specific measurable outcomes and goals, and which is established, periodically reviewed, and signed by a doctor of medicine, osteopathy, or podiatry acting within the scope of his or her state license, certification, or registration. If a physician or allowed practitioner refers a patient under a plan of care that cannot be completed until after an evaluation visit, the physician or allowed practitioner is consulted to approve additions or modifications to the original plan. This Standard is not met as evidenced by: Based on clinical record review and staff interviews, it was determined for 2 of 7 (Pts.#6 and #7) clinical records reviewed, the Agency failed to ensure care and services were provided as ordered by the Physician in the POC. Findings include: 1. Pt. #6 was admitted to home health services on 8/30/24 with the diagnosis of but not limited to, Hemiplegia following Other Cerebrovascular Disease affecting Left Non-Dominant Side. The clinical record was reviewed on 6/4/25 and included the POC for the period of 8/30/24 to 10/28/24 which required, “Orders for Discipline and Treatments…Notify Physician of vital sign parameters out of range: Diastolic BP: Greater than (>) 90, less than (The record included a Skilled Nurse Visit note on 9/3/24, which included documentation: “BP Sitting Left: 150/100 mmHg.” The record lacked Physician notification of the vital sign which was out of range. The POC also required, “SN to assess, observe, instruct and document on hydration status, electrolyte status, pulmonary and cardiovascular status…monitoring of weight loss/gain every shift…” The clinical record lacked documentation of the patient’s weight on the following visits: 9/5/24, 9/12/24, 10/3/24, 10/10/24 and 10/17/24. 2. Pt. #7 was admitted to home health services on 8/22/24 with the diagnoses of but not limited to Hypertensive Heart and Chronic Kidney Disease with Heart Failure and stage 1-4 unspecified Chronic Kidney, Heart Failure and Type 2 Diabetes Mellitus with Diabetic Chronic Kidney Disease. The clinical record was reviewed on 6/3/25 and included the POC for the period of 12/20/24 to 2/17/25 which required, “Orders for Discipline and Treatments… Nursing: ...SN to instruct on daily weigh monitoring (if able) and recording and to report to SN/MD weight change of 3 lbs. or more in 24 hours or 5 lbs. or more in 7 days…” The Skilled Nurse Visit note on 12/26/24 recorded a weight of 198 lbs. The Skilled Nurse Visit note on 1/2/24 recorded a weight of 178 lbs. The record lacked documentation the Physician was notified of the weight change. The same POC also requires, “SN to perform finger stick for blood glucose analysis every visit.” The Skilled Nurse Visit note dated 1/16/25 lacked documentation of the patient’s blood glucose level. 3. During an interview with the Owner and Agency Supervisor on 6/4/25 at 3:45 PM, the above findings were confirmed.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jun 6, 2025 | Recertification inspection | 2 deficiencies cited |
Is it certified?
- Medicare-certified home health agency since Feb 11, 2013.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- 2 owners or officers are people: Joyce Bassey (managing employee (on the payroll), 100%); Kokoete Bassey (owns 5% or more directly, 100%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
How do patients fare?
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “The number of patient episodes for this measure is too small to report.”
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “No survey results are available for this period.”
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | Not rated |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | Not rated |
How does it compare nearby?
- CMS gives this agency no quality of patient care rating to compare.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Prudential Home Health Corporation | 3 |
| Healthy Health Home Health, Inc. | Not given |
| Truelife Home Health Care, Inc. This home health agency | Not given |
| Advocate Home Health Care Serv | 4 |
| Interim Healthcare of Chicago | 3 |
| Absolute Home Health LLC | 3.5 |
| At Home Quality Care - Morris | 3 |
| Prime Home Care - Olympia Fields | 4.5 |
| Enhabit Home Health | 3 |
| Journeycare Home Health | 4.5 |
| Ingalls Home Care Inc. | 4 |
| Prime Home Care - Joliet | 3.5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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