Enhabit Home Health
A home health agency in Des Plaines, Illinois 60018
2700 S River Road, Ste 304, Des Plaines, Illinois 60018. (847) 803-0774.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 3of 5 quality of patient care rating
- 3of 5 patient survey rating
- 5 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Oct 18, 2024: a recertification inspection.
5 deficiencies cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
5 deficiencies in 1 month of the last 36. Last cited Oct 2024. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Oct 18, 2024: recertification inspection5 deficiencies
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Encoding And Transmitting Oasis
The inspectors’ words, 164 words
“Encoding and transmitting OASIS CFR(s): 484.45(a) Standard: An HHA must encode and electronically transmit each completed OASIS assessment to the CMS system, regarding each beneficiary with respect to which information is required to be transmitted (as determined by the Secretary), within 30 days of completing the assessment of the beneficiary. This Standard is not met as evidenced by: Based on the review of the Error Summary report and staff interview, it was determined in 116 of 1960 reports submitted for the last 12 months, the Agency failed to submit all timely reports, resulting in a warning. Findings include: 1. The Error Summary report for 07/2023 to 06/2024, was reviewed on 10/15/24 at 11:30 AM. The report included error # -3330 for 116 of 1960 late submissions, 5% of the OASIS reports submitted, were more than 30 days after the M0090. 2. During an interview with the Administrator and the Director of Nursing on 10/17/24 at 10:30 AM, it was confirmed that the error occurred.”
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Plan Of Care
The inspectors’ words, 616 words
“Plan of care CFR(s): 484.60(a)(1) Each patient must receive the home health services that are written in an individualized plan of care that identifies patient-specific measurable outcomes and goals, and which is established, periodically reviewed, and signed by a doctor of medicine, osteopathy, or podiatry acting within the scope of his or her state license, certification, or registration. If a physician or allowed practitioner refers a patient under a plan of care that cannot be completed until after an evaluation visit, the physician or allowed practitioner is consulted to approve additions or modifications to the original plan. This Standard is not met as evidenced by: Based on clinical records review and staff interview, it was determined in 5 of 17 (Pts. #2, 17, 1, 7 and 11) clinical records reviewed, the patient care was not provided as ordered in the plan of care. 4. Pt. #7 was admitted to Home Health Services on 9/11/24 with the diagnoses of: Unspecified Atrial Fibrillation, Hypertensive Heart Disease with Hear Failure and Type 2 Diabetes Mellitus. The clinical record was reviewed on 10/16/24. The clinical record contained a POC dated 9/11/24, required: “….Skilled nurse to observe/assess cardiovascular status related to heart failure. SN may provide teaching/reinforcement including some or all of these best practices: vital sign monitoring, daily weights…Licensed professional to report vital signs falling outside the following established parameters:….weight > 170 RBS 180….” The SN visit notes dated 9/23/24 and 10/2/24, lacked a weight assessment, to report to Physician as ordered. The SN visit notes from 9/11/24 to 10/10/24, lacked blood sugar assessments, to report to Physician if falling outside established parameters as ordered. 5. Pt. #11 was admitted to Home Health Services on 7/10/24 with the diagnoses of: Parkinson’s disease without Dyskinesia and Type 2 Diabetes Mellitus with Other Circulatory Complications. The clinical record was reviewed on 10/16/24. The clinical record contained a POC dated 9/8/24, required: “Licensed Professional to report vital signs falling outside the following established parameters: …. FBS 350 RBS 350….” The PT/ PTA notes from 8/20/24 to 10/8/24, lacked blood sugar assessments to report to physician if falling outside the established parameters as ordered. 6. During interviews with the Regional Vice President, Administrator and Director of Nursing on 10/17/24 between 12:00 PM to 1:30 PM, the Administrator and Director of Nursing confirmed the above findings. 3. Pt. #1 was admitted to Home Health Services on 9/27/24 with the diagnoses of: Parkinson’s Disease, Type 2 Diabetes Mellitus with other Circulatory Complications. The clinical record was reviewed on 10/15/24. The clinical record contained a POC dated 09/27/24 with only PT, OT, ST (Speech Therapy) services. The POC required Licensed Professional to report fasting blood sugar or random blood sugar less than 70 or greater than 180. The weekly PT, OT and ST visits starting week 1 of certification period lack blood sugar assessment. Findings include: 1. Pt. #2 was admitted to the Home Health Services on 09/28/24 with the diagnosis of: Sepsis due to Escherichia Coli and Type 2 Diabetes Mellitus without Complications. The clinical record was reviewed on 10/15/24. The POC dated 09/28/24, required the SN to assess the patient’s blood glucose 1 time a week for 3 weeks. The SN visit notes, dated 09/28/24, 10/02/24 and 10/09/24, lacked the assessment of the blood glucose. 2. Pt. #17 was admitted to the Home Health Services on 05/03/24 with the diagnosis of: Acute Upper respiratory Infection, Unspecified, Unspecified Systolic (Congestive) Heart Failure and Type 2 Diabetes Mellitus without Complications. The clinical record was reviewed on 10/16/24. The POC dated 05/03/24, that required the SN to assess and reinforce daily weights. The SN visit notes, dated 05/10/24, lacked the assessment of the patient’s weight for week #2.”
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Only As Ordered By A Physician
The inspectors’ words, 398 words
“Only as ordered by a physician CFR(s): 484.60(b)(1) Drugs, services, and treatments are administered only as ordered by a physician or allowed practitioner. This Element is not met as evidenced by: Based on review of clinical records, observation during a home visit, policy review and staff interviews, it was determined that for 1 of 2 Pts. (Pt. #3) who were receiving wound care, the Agency failed to ensure that the wound treatment provided was ordered by the Physician. Findings include: 1. Pt. #3 was admitted for skilled home health on 08/29/24 with a Diagnosis of Pressure Ulcer of Right Lower Back, stage III. Pt. #3’s clinical record was reviewed on 10/16/24. The skilled nurse visit report on 09/20/24 included the documentation, “Wound care provided: Right buttock stage III pressure injury, cleansed with wound cleanser or normal saline. Patted dry with gauze, applied collagen to wound bed and secured with bordered foam dressing.” The Physician order on 09/10/24 included the documentation, “Right buttock: Cleanse with normal saline, pat dry wit gauze, apply Mesalt impregnated gauze to wound bed and cover with Optifoam dressing.” The RN did not follow wound treatment as ordered by the Physician; the Physician order for the use of collagen as wound treatment was dated 09/25/24. During a home visit, the LPN (E#2) on 10/16/24 performed wound care. E#2 cleansed Pt. #3’s right buttock area with normal saline, pat it dry with gauze and applied a piece of collagen with silver into the wound. E#2’s skilled visit note report on 10/16/24 included the documentation, “Right buttock stage III pressure injury: Cleansed with wound cleanser or normal saline, patted dry with gauze. Applied Collagen Ag to wound bed and secured with bordered foam dressing.” The clinical record also included a Physician order on 09/25/24: “Updated wound care orders received, interventions: Skilled Nurse to perform/instruct patient/caregiver on wound care to right buttocks stage III pressure injury: Cleanse with wound cleanser or normal saline, pat dry with gauze, apply collagen to wound bed and secure with bordered foam dressing….” The record lacked an order for the wound treatment using collagen with silver. 2. The Agency policy “ Service Delivery -Physician’s Role” was reviewed on 10/17/24 and required, “Staff administers medications and treatments only as ordered by the physician.” 3. During an interview with the Administrator and Director of Nursing on 10/17/24 at 10:30 AM, the above findings were confirmed.”
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Influenza And Pneumococcal Vaccines
The inspectors’ words, 394 words
“Influenza and pneumococcal vaccines CFR(s): 484.60(b)(2) Influenza and pneumococcal vaccines may be administered per agency policy developed in consultation with a physician, physician assistant, nurse practitioner, or clinical nurse specialist, and after an assessment of the patient to determine for contraindications. This Element is not met as evidenced by: Based on clinical record review, Agency policy review and Staff interview, it was determined that in 17 of 17 (Pts. #1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16 and 17) patients, the Agency failed to ensure Pts. were assessed for the Influenza and / or Pneumonia vaccination status per Agency policy. Findings include: 1. The following clinical records were reviewed from 10/15/24 to 10/17/24: Pt. #1 SOC 09/27/24 Pt. #2 SOC 09/28/24 Pt. #3 SOC 08/29/24 Pt. #4 SOC 05/30/24 Pt. #5 SOC 10/11/24 Pt. #6 SOC 09/22/24 Pt. #7 SOC 09/11/24 Pt. #8 SOC 06/26/24 Pt. #9 SOC 08/24/24 Pt. #10 SOC 09/30/24 Pt. #11 SOC 07/10/24 Pt. #12 SOC 05/26/23 Pt. #13 SOC 09/19/24 Pt. #14 SOC 03/29/24 Pt. #15 SOC 04/01/24 Pt. #16 SOC 01/17/22 Pt. #17 SOC 05/03/24 The records lacked documentation that the Pts. were assessed for Influenza and / or Pneumonia vaccine. 2. The policy for Influenza and Pneumonia vaccination was requested. The Director of Nursing presented the policy titled: “Infection Surveillance Infection Prevention and Control Plan. 3. The Agency’s policy titled: “Infection Surveillance Infection Prevention and Control Plan” was reviewed on 10/17/24 and indicated: “…3.0 Policy…3.1 It is the policy that the Agency’s employees and contracted staff will follow the CDC guidelines and OSHA Standards regarding infection prevention and control….3.2.1… Based on current analysis, the following priorities have been set based on geographic locations, communities served and population of patients….Illinois… Tuberculosis, Hepatitis A, B and C, West Nile Virus, HIV, Influenza and Coronavirus (COVID-19)....4.4 Staff and patients will be encouraged to receive inoculations as needed to assist with the prevention of these diseases…4.5 Influenza vaccination rates will be tracked and trended during the flu season to reach the national goal….” The policy does not address the Patient’s Pneumonia vaccination assessment. 4. During interviews with the Director of Nursing and Office Coordinator on 10/16/24 at 11:30 AM and with the Regional Vice President, Administrator and Director of Nursing on 10/17/24 between 10:30 AM to 1:30 PM, the above findings were confirmed.”
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Integrate All Services
The inspectors’ words, 234 words
“Integrate all services CFR(s): 484.60(d)(3) Integrate services, whether services are provided directly or under arrangement, to assure the identification of patient needs and factors that could affect patient safety and treatment effectiveness and the coordination of care provided by all disciplines. This Element is not met as evidenced by: Based on clinical records review and staff interviews, it was determined that for 1 of 1 (Pt. #15) Pt. wherein MSW services were provided, the Agency failed to communicate/coordinate concerns within the healthcare team to ensure that Pt. needs were identified and addressed. Findings include: 1. Pt. #15 was admitted for Home Health Services on 04/01/24 with the diagnosis of Type 2 Diabetes Mellitus with Diabetic Polyneuropathy. The clinical record was reviewed on 10/15/24 at 3:00 PM. The MSW assessment note dated 04/05/24 included documentation that Pt. #4 was referred to “LIHEAP” to request an increase in energy service benefits. The MSW progress note included documentation, “MSWA gave pt number for LIHEAP.” The clinical record lacked documentation that there was coordination between the MSW and RN regarding the service need verbalized by the Pt. to the MSW. 2. During the interview with the Administrator and the Director of Nursing on 10/17/24 at 11:15 AM, the Director of Nursing stated that the MSW documented concerns on their progress note, but it was not coordinated with the RN. The above findings were confirmed in the same interview.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Oct 18, 2024 | Recertification inspection | 5 deficiencies cited |
Is it certified?
- Medicare-certified home health agency since Jul 27, 1984.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Advanced Homecare Management LLC owns 100% directly since Jul 1, 2022.
- 8 owners or officers are people: Evan D. Bertrand (corporate officer, 0%); Lisa M Arbuckle (corporate officer, 0%); Julie A. Farmer (corporate officer, 0%); Kristin L Hucko (managing employee (on the payroll), 0%); Dale R Clift (corporate officer, 0%); Dale R Clift (runs it (operational or managerial control), 0%); Sean P Richardson (corporate officer); Melinda K. Lokey (corporate officer).
- A private-equity firm is among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Enhabit Holdings, Inc. | Owns 5% or more through other companies | 100% | Jul 1, 2022 |
| Enhabit Inc. | Owns 5% or more through other companies | 100% | Jul 1, 2022 |
| Wells Fargo Bank, N.A. | Holds 5% or more security interest | 100% | Jun 30, 2022 |
| Advanced Homecare Management LLC | Owns 5% or more directly | 100% | Jul 1, 2022 |
| Anchor Parent, LLC | Owns 5% or more through other companies | 100% | May 15, 2026 |
| Anchor Midco, LLC | Owns 5% or more through other companies | 100% | May 15, 2026 |
| Anchor Topco, LP | Owns 5% or more through other companies | 100% | May 15, 2026 |
| Kinderhook Capital Fund 8, L.P. | Owns 5% or more through other companies | 34.52% | May 15, 2026 |
| Kinderhook Capital Fund 8-B, L.P. | Owns 5% or more through other companies | 29.14% | May 15, 2026 |
| Stepstone K Strategic Opportunities Fund V, L.P. | Owns 5% or more through other companies | 7.27% | May 15, 2026 |
| Pacific Life Insurance Company | Owns 5% or more through other companies | 7.27% | May 15, 2026 |
How do patients fare?
- CMS rates its quality of patient care 3 of 5.
- Patients rate it 3 of 5 in CMS’s patient survey (162 surveys completed): 82% rated it 9 or 10 out of 10, and 69% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 3 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 3 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 87.70% (better than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 10.54% (same as the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 4.17% (same as the national rate) |
How does it compare nearby?
- Of the 151 agencies CMS’s data show serving patients in ZIP code 60018, where this agency’s office is, 141 have a quality of patient care rating; the middle one is 3.5 of 5, and this one is rated 3 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Enhabit Home Health This home health agency | 3 |
| Elara Caring | 4 |
| Caring Touch, Inc. | 2.5 |
| Innova Care | 3 |
| Gold Health Home Care Corp | 2 |
| Compmed Home Health, Inc. | 3 |
| Associates Home Health, Inc. | 3 |
| Entera Healthcare, Ltd. | 3.5 |
| Direct Home Healthcare, Inc. | 2.5 |
| Human Touch Home Health, Inc. | 1.5 |
| Glory Home Health Care Management, Inc. | 2.5 |
| Avant Care Home Health Care, Inc. | 5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
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