Hearth Record

Chicagoland Home Health Provider, Inc.

A home health agency in Des Plaines, Illinois 60016

1974 Miner St, Des Plaines, Illinois 60016. (847) 296-3950.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 4 deficiencies in 1 month of the last 36. Last cited Dec 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Dec 31, 2025: a recertification inspection.

4 deficiencies cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

4 deficiencies in 1 month of the last 36. Last cited Dec 2025. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.

4 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Dec 31, 2025: recertification inspection4 deficiencies
  • Encoding And Transmitting Oasis

    The inspectors’ words, 172 words

    “Encoding and transmitting OASIS CFR(s): 484.45(a) Standard: An HHA must encode and electronically transmit each completed OASIS assessment to the CMS system, regarding each beneficiary with respect to which information is required to be transmitted (as determined by the Secretary), within 30 days of completing the assessment of the beneficiary. This Standard is not met as evidenced by: Based on review of the Error Summary report and staff interview, it was determined that in 233 of 705 reports submitted for the last 12 months, the Agency failed to submit the report within 30 days after the assessment was completed resulting in a warning. Findings include: 1. The OASIS Error Summary report for 10/01/24 to 12/19/25 was reviewed on 12/29/25. The report included a warning for the error of 233 of the 705 assessments were submitted late; 33.05% of the OASIS reports were submitted more than 30 days after the assessment was completed. 2. During staff an interview with the Director of Nursing, on 12/31/25 at 9:30 AM, the above findings were confirmed.”

    Rule G0372. Standard-level.

  • Participate In Care

    The inspectors’ words, 400 words

    “Participate in care CFR(s): 484.50(c)(4)(i,ii,iii,iv,v,vi,vii,viii) Participate in, be informed about, and consent or refuse care in advance of and during treatment, where appropriate, with respect to-- (i) Completion of all assessments; (ii) The care to be furnished, based on the comprehensive assessment; (iii) Establishing and revising the plan of care; (iv) The disciplines that will furnish the care; (v) The frequency of visits; (vi) Expected outcomes of care, including patient-identified goals, and anticipated risks and benefits; (vii) Any factors that could impact treatment effectiveness; and (viii) Any changes in the care to be furnished. This Element is not met as evidenced by: Based on a review of clinical records, Agency policy, and staff interview, in 2 of 7 (Pts. #4 and 6) clinical records reviewed, the Agency failed to obtain consent for treatment prior to providing Pt. care and/or services. Findings include: 1. Pt. #4 was admitted for Home Health service on 11/25/25 with the diagnosis of, but not limited to, Hypertensive Chronic Kidney Disease with Stage 5 Chronic Kidney Disease or End Stage Renal Disease. The clinical record was reviewed on 12/30/25. The clinical record contained the SOC assessment completed by the SN and dated 11/25/25, weekly SN visit notes from 12/04/25 to 12/18/25, PT evaluation dated 12/06/25, and weekly PT visit notes from 12/13/25 to 12/21/25. As of 12/30/25, the clinical record lacked a consent for treatment. 2. Pt. #6 was admitted for Home Health service on 08/25/25 with the diagnosis of, but not limited to, Muscular Dystrophy Unspecified. The clinical record was reviewed on 12/29/25. The clinical record contained the SOC assessment form completed by the PT and dated 08/25/25; PT and/or PTA visit notes for 1 to 2 times a week from 09/03/25 to 09/17/25, and 09/26/25 to 10/21/25; PT re-assessment form dated 09/19/25, weekly Home Health Aide visit notes from 08/29/25 to 10/21/25, and the Agency’s discharge assessment form completed by the PT on 10/27/25. As of 12/29/25, the clinical record lacked a consent for treatment. 3. The Agency policy titled; “Consent” was reviewed on 12/30/25 at 12:45 PM. The policy included, “…1. All care provided by the Agency requires consent for care. 2. At time of admission, the RN or appropriate therapist will obtain consent for care…” 4. During an interview with the Director of Nursing on 12/30/25 at 12:30 PM, the Director of Nursing confirmed the Agency failed to obtain consent for treatment.”

    Rule G0434. Element-level.

  • Influenza And Pneumococcal Vaccines

    The inspectors’ words, 685 words

    “Influenza and pneumococcal vaccines CFR(s): 484.60(b)(2) Influenza and pneumococcal vaccines may be administered per agency policy developed in consultation with a physician, physician assistant, nurse practitioner, or clinical nurse specialist, and after an assessment of the patient to determine for contraindications. This Element is not met as evidenced by: Based on staff interview, and a review of clinical records, in 3 of 7 (Pts. #4, 7, and 3) clinical records reviewed, the Agency failed to assess the patient’s need for the Pneumonia and/or Influenza vaccines. Findings include: 1. During the entrance interview with the Director of Nursing on 12/29/25 at 9:30 AM, the Director of Nursing stated that during the SOC visit, the clinician (RN or PT) is required to assess the patient’s need for the Pneumonia and Influenza vaccines during the SOC visit. The patient/patient’s caregiver response is documented on a standardized form which is entered in the patient’s clinical record. 2. Pt. #4 was admitted for Home Health service on 11/25/25 with the diagnosis of, but not, limited to, Hypertensive Chronic Kidney Disease with Stage 5 Chronic Kidney Disease or End Stage Renal Disease. The clinical record was reviewed on 12/30/25. As of 12/30/25, the clinical record lacked documentation the admitting clinician (RN) assessed the patient’s need for the Pneumonia and Influenza vaccines. 3. Pt. #7 was admitted for Home Health service on 03/14/25 with the diagnosis of, but not, limited to, Constipation Unspecified. The closed clinical record was reviewed on 12/29/25. As of 12/29/25, the closed clinical record lacked documentation the admitting clinician (RN) assessed the patient’s need for the Pneumonia vaccine. 4. During an interview with the Director of Nursing on 12/30/25 at 12:30 PM, a request was made to review the Agency’s policy pertaining to Pneumonia and Influenza vaccinations of Pts. As of 12/30/25, the Agency was unable to provide a policy. 5. Pt. #3 was admitted for Home Health services on 08/27/25 with the diagnosis of Other Intervertebral Disc Degeneration, Lumbar Region with Discogenic Back Pain Only. The clinical record was reviewed on 12/29/25. As of 12/29/25, the clinical record lacked documentation of Pneumococcal inquiry and or the patient’s need for the Pneumonia vaccine. 6. During an interview with the Director of Nursing on 12/30/25 at 12:30 PM and 1:45 PM, the Director of Nursing confirmed the above findings. Findings include: 1. During the entrance interview with the Director of Nursing on 12/29/25 at 9:30 AM, the Director of Nursing stated that during the SOC visit, the clinician (RN or PT) is required to assess the patient’s need for the Pneumonia and Influenza vaccines during the SOC visit. The patient/patient’s caregiver response is documented on a standardized form which is entered in the patient’s clinical record. 2. Pt. #4 was admitted for Home Health service on 11/25/25 with the diagnosis of, but not limited to, Hypertensive Chronic Kidney Disease with Stage 5 Chronic Kidney Disease or End Stage Renal Disease. The clinical record was reviewed on 12/30/25. As of 12/30/25, the clinical record lacked documentation the admitting clinician (RN) assessed the patient’s need for the Pneumonia and Influenza vaccines. 3. Pt. #7 was admitted for Home Health service on 03/14/25 with the diagnosis of, but not limited to, Constipation Unspecified. The closed clinical record was reviewed on 12/29/25. As of 12/29/25, the closed clinical record lacked documentation the admitting clinician (RN) assessed the patient’s need for the Pneumonia vaccine. 4. Pt. #3 was admitted for Home Health services on 08/27/25 with the diagnosis of Other Intervertebral Disc Degeneration, Lumbar Region with Discogenic Back Pain Only. The clinical record was reviewed on 12/29/25. As of 12/29/25, the clinical record lacked documentation of Pneumococcal inquiry and or the patient’s need for the Pneumonia vaccine. 5. During an interview with the Director of Nursing on 12/30/25 at 12:30 PM, a request was made to review the Agency’s policy pertaining to Pneumonia and Influenza vaccinations of Pts. As of 12/30/25, the Agency was unable to provide a policy. 6. During an interview with the Director of Nursing on 12/30/25 at 12:30 PM and 1:45 PM, the Director of Nursing confirmed the above findings.”

    Rule G0582. Element-level.

  • If Concern Identified, Direct Observation

    The inspectors’ words, 244 words

    “If concern identified, direct observation CFR(s): 484.80(h)(1)(ii) The supervisory assessment must be completed onsite (that is, an in person visit), or on the rare occasion by using two-way audio-video telecommunications technology that allows for real-time interaction between the registered nurse (or other appropriate skilled professional) and the patient, not to exceed 1 virtual supervisory assessment per patient in a 60-day episode. This Element is not met as evidenced by: Based on a review of clinical records and staff interview, in 1 of 1 (Pt. #6) clinical record reviewed, wherein the Pt. received Home Health Aide services, the Agency failed to ensure onsite supervision was conducted. Findings include: 1. Pt. #6 was admitted for Home Health service on 08/25/25 with the diagnosis of, but not limited to, Muscular Dystrophy Unspecified. The clinical record was reviewed on 12/29/25. The clinical record contained documentation that PT and Home Health Aide services were provided during the certification period of 8/25/25 to 10/23/25. The Home Health Aide provided service weekly from 08/29/25 to 10/21/25. The Home Health Aide supervisory visit notes completed by the PT and dated 09/12/25, 09/26/25, and 10/10/25 included documentation that there was “Telephone feedback” from the Pt. and/or family member. The clinical record lacked documentation that the PT conducted Home Health Aide supervision in-person. 2. During an interview with the Director of Nursing on 12/30/25 at 12:30 PM, the Director of Nursing confirmed the Agency failed to ensure onsite Home Health Aide supervision was conducted.”

    Rule G0810. Element-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Dec 31, 2025Recertification inspection4 deficiencies cited

Is it certified?

  • Medicare-certified home health agency since Feb 21, 2006.
  • Ownership: proprietary (for profit).
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • 4 owners or officers are people: Evelyn Saplala (owns 5% or more directly, 100%); Evelyn Saplala (corporate officer); Evelyn Saplala (corporate director); Evelyn Saplala (managing employee (on the payroll)).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

How do patients fare?

  • CMS rates its quality of patient care 2.5 of 5.
  • CMS gives no : “Fewer than 70 patients completed the survey.”
  • CMS compares it with the national rate: discharged to the community, the same; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half stars2.5 of 5
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5Not rated
Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate77.52% (same as the national rate)
Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate15.22% (same as the national rate)
Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate4.26% (same as the national rate)

How does it compare nearby?

  • Of the 186 agencies CMS’s data show serving patients in ZIP code 60016, where this agency’s office is, 174 have a quality of patient care rating; the middle one is 3 of 5, and this one is rated 2.5 of 5.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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