Visiting Nurse Services, Inc. of So Ct
A home health agency in Hamden, Connecticut 06514
24 Scott Street, Hamden, Connecticut 06514. (203) 281-5500.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 3of 5 quality of patient care rating
- 3of 5 patient survey rating
- 2 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Sep 19, 2024: a recertification inspection.
2 deficiencies cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Sep 2024. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Sep 19, 2024: recertification inspection2 deficiencies
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Interdisciplinary Assessment Of The Patient
The inspectors’ words, 215 words
“Interdisciplinary assessment of the patient CFR(s): 484.75(b)(1) Ongoing interdisciplinary assessment of the patient; This Element is not met as evidenced by: Based on clinical record reviews, review of agency policies and interviews with agency personnel, for one of seven patients (Patient #11) in the survey sample who required blood glucose monitoring, the agency nurses failed to provide a necessary assessment. The findings include: a. Patient #11 had a start of care date of 08/14/2024 with diagnoses that included rhabdomyolysis, chronic kidney disease, type two diabetes, respiratory failure and falls. The physician’s orders for the certification period of 08/14/2024 to 10/12/2024 included nursing services twice per week for two weeks and once per week for seven weeks for nursing assessments, blood glucose monitoring, reporting a fasting blood glucose of less than 70 or greater than 250 and reporting a random blood glucose of less than 100 or greater than 350 to the Patient’s physician. i. Interview and review of Patient #11’s clinical record with the Director of Clinical Services on 09/19/2024 at 10:00 AM, identified the agency’s nurses failed to document the Patient’s blood glucose levels for the month of August and September of 2024. Review of the agency’s Plan of Care policy identified the clinicians would follow a patient’s plan of care expressly as written.”
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Communication With Physicians
The inspectors’ words, 246 words
“Communication with physicians CFR(s): 484.75(b)(7) Communication with all physicians involved in the plan of care and other health care practitioners (as appropriate) related to the current plan of care; This Element is not met as evidenced by: Based on clinical record reviews, review of agency policies, and interviews with agency personnel for one of seventeen patients (Patient #15) who required nursing assessments, the agency failed to notify the patient’s health care provider of a change in a patient’s condition. The findings include: a. Patient #15 had a start of care date 03/09/2024 with diagnoses of type two diabetes, hypertension, chronic obstructive pulmonary disease and anemia. The physician orders for the certification period of 04/27/2024 to 06/25/2024 included nursing services once per week for nursing assessments. i. Interview and review of Patient #15’s nursing note dated 05/23/2024 with the Director of Clinical Services on 09/19/2024 at 10:15 AM, identified the Patient complained of shortness of breath and the nurse advised the Patient to stay inside and use the air conditioner for respiratory ease. Additionally, a nurse’s note dated 05/24/2024, identified the Patient expired at home on 05/24/2024. The Director of Clinical Services identified the nurse failed to notify the Patient’s physician of a change in condition in accordance with the agency’s policy. Review of the agency’s Change in Condition policy, identified the clinical staff would notify the attending physician within twenty-four hours, when a patient’s condition suggested that outcomes were not being achieved or an observed decline.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Sep 19, 2024 | Recertification inspection | 2 deficiencies cited |
Is it certified?
- Medicare-certified home health agency since Oct 2, 1998.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- 7 owners or officers are people: Cathie A Nizich (owns 5% or more directly, 49%); Thomas M Schneider (owns 5% or more directly, 36%); Thomas M Schneider (corporate director, 36%); Kathleen Danler (owns 5% or more directly, 15%); Kathleen Danler (corporate officer, 15%); Kathleen Danler (corporate director, 15%); Kathleen Danler (managing employee (on the payroll), 15%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
How do patients fare?
- CMS rates its quality of patient care 3 of 5.
- Patients rate it 3 of 5 in CMS’s patient survey (281 surveys completed): 82% rated it 9 or 10 out of 10, and 74% would definitely recommend it.
- CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 3 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | 3 of 5 |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 86.40% (better than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 9.89% (same as the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 4.70% (same as the national rate) |
How does it compare nearby?
- Of the 30 agencies CMS’s data show serving patients in ZIP code 06514, where this agency’s office is, 25 have a quality of patient care rating; the middle one is 3 of 5, and this one is rated 3 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Visiting Nurse Services, Inc. of So Ct This home health agency | 3 |
| Infinity Homecare Services, LLC | 3.5 |
| Home Health Specialty Services, Inc. | 3 |
| Totalcare Homecare | Not given |
| Home Health Professionals Network | 1 |
| Mcangel Home Visiting Nurses, LLC | Not given |
| Hartford Healthcare at Home | 3.5 |
| Amedisys Home Health | 4 |
| Yale New Haven Health - Health at Home | 3.5 |
| Masonicare Home Health & Hospice, Inc. | 2.5 |
| Centerwell Home Health | 4.5 |
| Elara Caring | 5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.