Hearth Record

Trinity Home Health of Arkansas

A home health agency in Hot Springs, Arkansas 71901

835 Central Ave Ste 511, Hot Springs, Arkansas 71901. (501) 321-0708.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 2 deficiencies in 1 month of the last 36. Last cited Mar 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Mar 7, 2025: a recertification inspection.

2 deficiencies cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

2 deficiencies in 1 month of the last 36. Last cited Mar 2025. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.

2 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Mar 7, 2025: recertification inspection2 deficiencies
  • Plan Of Care

    The inspectors’ words, 306 words

    “Plan of care CFR(s): 484.60(a)(1) Each patient must receive the home health services that are written in an individualized plan of care that identifies patient-specific measurable outcomes and goals, and which is established, periodically reviewed, and signed by a doctor of medicine, osteopathy, or podiatry acting within the scope of his or her state license, certification, or registration. If a physician or allowed practitioner refers a patient under a plan of care that cannot be completed until after an evaluation visit, the physician or allowed practitioner is consulted to approve additions or modifications to the original plan. This Standard is not met as evidenced by: The HHA must follow accepted standards of assessment and formulate individualized Plan of Care with the Physician or Practitioner to fulfill the needs of each patient and assure each patient gets the care they need in each individuals situation or ability to communicate. Findings Follows: Based on clinical record review, it was determined the HHA (Home Health Agency) failed to create an individualized POC (Plan of Care) in 1 (#2) of 18 (#1-#18) charts reviewed. If not corrected, this has the ability to impact all patients on census who cannot communicate verbally by creating a barrier to, and thus leaving out, the patient’s ability to be an integral part of creating their plan of care with their healthcare team. 1.A Plan of Care with certification dates from 01/07/2025-03/07/2025. Per the Psychosocial section ...”the patient is nonverbal.” This same POC had SN (Skilled Nurse) Intervention to ...”report to physician unrelieved pain of >7 on 0-10 scale.” 2. Skilled Nurse Visit note dated 01/08/2025 had documentation that, “...Patient is nonverbal and doesn’t respond to skilled nurse by movements or eye contact.” 3. Skilled Nurse Visit note dated 01/26/25 showed the nurse instructed “patient/cg (caregiver)...to report pain levels of 7/10 or higher to SN.””

    Rule G0572. Standard-level.

  • Infection Prevention

    The inspectors’ words, 503 words

    “Infection Prevention CFR(s): 484.70(a) Standard: Infection Prevention. The HHA must follow accepted standards of practice, including the use of standard precautions, to prevent the transmission of infections and communicable diseases. This Standard is not met as evidenced by: Based on observations during home visits, staff interview, review of the Agency’s Infection Control Plan, Agency Policy for providing PICC care, Center for Disease Control (CDC) guidelines, the Skilled Nurse (SN) failed to follow accepted professional standards for infection control in 1 (#1) of 7 home visits observed (#1-#7). This failed practice had the potential to place the patient at risk for a PICC (Peripheral Inserted Central Catheter) or systemic infection. The deficient practice identified, if continued, potentially placed all patients with PICC’s at risk of adverse outcomes and hospitalization. During a home visit on 03/05/2025 at 11:10 AM, this surveyor observed the SN (Skilled Nurse) attempt to perform a sterile PICC Dressing Change for Patient #1. Patient #1 was seated in a dining room chair with his head turned to the right. SN opened the PICC dressing kit set in a sterile fashion. She handed Patient #1 a mask and assured he had placed it over his mouth and nose correctly, then SN donned a mask as well. SN donned clean gloves and began swabbing the edges of the transparent dressing covering the PICC to loosen the old dressing. SN then removed the old transparent dressing and the soiled Bio-patch (an antimicrobial foam disc that fits around the PICC tube where it enters the patient’s arm). SN then changed into sterile gloves and began scrubbing the area where the transparent dressing was, as well as around the PICC tube itself. SN then returned back to the sterile field to retrieve tape to secure the PICC as the Stat-Loc (an adhesive device meant to stick to the skin while also holding the PICC catheter tube secure so it won’t be pulled out accidentally) was removed during the cleaning. SN secured the PICC tube to the patient’s skin. SN went back to the sterile field to retrieve a paper measuring tape (used to assure the PICC hasn’t accidentally been pulled out partially and to measure the circumference on the patient’s arm (this is part of a standard practice to assure there is no swelling to the arm where the PICC is). SN turned back towards the patient to measure the arm, but SN dropped the paper measuring tape. SN retrieved the tape with the sterile gloves. SN then changed into clean gloves, opened an alcohol wipe and began cleaning the PICC area, thus contaminating the area by wearing clean gloves. SN continued to place a new stat-loc and Bio-patch, then a sterile transparent dressing. This surveyor alerted Agency Administration about the lack of sterility of the dressing and a different SN was sent to change the dressing. During an interview with agency staff #1, Infection Control Policy and the Agency written PICC procedure were obtained. Agency Staff #1 concurred that PICC care is a sterile procedure.”

    Rule G0682. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Mar 7, 2025Recertification inspection2 deficiencies cited

Is it certified?

  • Medicare-certified home health agency since Jul 27, 1993.
  • Ownership: proprietary (for profit).
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • Offers nursing care, physical therapy, speech pathology and home health aide services.
  • Doesn’t offer occupational therapy and medical social services.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • Trinity River Valley Home Health, LLC owns 100% directly since Sep 30, 2013.
  • 11 owners or officers are people: Michael S Morton (owns 5% or more through other companies, 35%); David L Norsworthy (owns 5% or more through other companies, 20%); John F Ponthie (owns 5% or more through other companies, 12.5%); Sharlot Ponthie (owns 5% or more through other companies, 12.5%); Bryan Milburn Adams (owns 5% or more through other companies, 5%); William Mainord (owns 5% or more through other companies, 5%); Tobey Koehler (owns 5% or more through other companies, 5%); Anthony Brandon Adams (owns 5% or more through other companies, 5%); Marietta Lentsch (managing employee (under contract)); Marietta Lentsch (runs it (operational or managerial control)); Wanda Lacefield (managing employee (on the payroll)).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Trinity River Valley Home Health, LLCOwns 5% or more directly100%Sep 30, 2013
Jej Assets LPOwns 5% or more through other companies25%Oct 15, 2024
Pg Assets LLCOwns 5% or more through other companies25%Oct 15, 2024
4p2t1 OPS Holding LPOwns 5% or more through other companies25%Oct 15, 2024
Select Investments, LLCOwns 5% or more through other companies20%Oct 15, 2024

How do patients fare?

  • CMS rates its quality of patient care 3 of 5.
  • Patients rate it 5 of 5 in CMS’s patient survey (125 surveys completed): 93% rated it 9 or 10 out of 10, and 85% would definitely recommend it.
  • CMS compares it with the national rate: discharged to the community, worse; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half stars3 of 5
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 55 of 5
Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate68.97% (worse than the national rate)
Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate13.50% (same as the national rate)
Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate3.87% (same as the national rate)

How does it compare nearby?

  • Of the 9 agencies CMS’s data show serving patients in ZIP code 71901, where this agency’s office is, 9 have a quality of patient care rating; the middle one is 3.5 of 5, and this one is rated 3 of 5.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

The 9 agencies CMS lists serving ZIP code 71901
PlaceQuality rating
Trinity Home Health of Arkansas This home health agency3
Care IV Home Health3.5
Center Well Home Health4
Commonspirit Health3.5
Chi St Vincent Hot Springs Health at Home4
Elite Home Health3.5
Stat Home Health - Cenark, LLC2.5
Elite Home Health3
Baptist Health Home-Health Arkadelphia2

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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