Hearth Record

Bma - Greater Norfolk

A dialysis facility in Norfolk, Virginia 23517

(Granby Dialysis), 1902 Omohundro Ave, Norfolk, Virginia 23517. (757) 622-4935.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 4 deficiencies in 1 month of the last 36. Last cited Jan 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Jan 10, 2024: a standard inspection.

4 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

4 deficiencies in 1 month of the last 36. Last cited Jan 2024. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

4 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Jan 10, 2024: standard inspection4 deficiencies
  • Ic - Sanitary Environment

    The inspectors’ words, 264 words

    “IC-SANITARY ENVIRONMENT CFR(s): 494.30 The dialysis facility must provide and monitor a sanitary environment to minimize the transmission of infectious agents within and between the unit and any adjacent hospital or other public areas. This Standard is not met as evidenced by: 34452 Based on observation, document review and interview, it was determined that the facility failed to provide a sanitary environment to minimize the transmission of infection by having tears in the dialysis treatment chairs for four (4) of six (6) chairs at four treatment stations, Station # 10, # 13, # 14 and # 23. The findings include: On January 9, 2024 at approximately 10:55 a.m., a tour of the facility revealed the following: Station # 10 had a treatment chair with an one (1) inch tear in the right arm. Station # 13 had a treatment chair with an one (1) to two (2) inch tear in the right arm. Station # 14 had a treatment chair with one (1) to two (2) inch tears in the right and left arms. Station # 23 had a treatment chair with an one (1) to two (2) inch tear in back of the chair. On January 10, 2024 at 11:30 a.m., a review of the facility policy titled “Infection Control” reads in part “the purpose of this policy is to provide guidance on preventing the spread of infectious disease and maintaining a clean, safe, aesthetically pleasant environment for patients, staff and visitors.” On January 10, 2024 at approximately 12:30 p.m., the findings were discussed with Staff Members (SM) # 1 and # 2.”

    Rule V0111. Standard-level.

  • Ic - Clean/Dirty Areas, Med Prep Area, No Common Med Carts

    The inspectors’ words, 380 words

    “IC-CLEAN/DIRTY;MED PREP AREA;NO COMMON CARTS CFR(s): 494.30(a)(1)(i) Clean areas should be clearly designated for the preparation, handling and storage of medications and unused supplies and equipment. Clean areas should be clearly separated from contaminated areas where used supplies and equipment are handled. Do not handle and store medications or clean supplies in the same or an adjacent area to that where used equipment or blood samples are handled. When multiple dose medication vials are used (including vials containing diluents), prepare individual patient doses in a clean (centralized) area away from dialysis stations and deliver separately to each patient. Do not carry multiple dose medication vials from station to station. Do not use common medication carts to deliver medications to patients. If trays are used to deliver medications to individual patients, they must be cleaned between patients. This Standard is not met as evidenced by: 34452 Based on observation, document review and interview, it was determined that the facility failed to keep clean areas clean for one (1) of two (2) clean sinks (Sink # 1), and label medication syringes for one (1) of one (1) syringe. The findings include: On January 9, 2024, a tour of the facility revealed the following: At 10:58 a.m., the clean sink (Sink # 1) near Station # 12 had a dirty paper towel laying on the counter. When asked if the paper towel was dirty, Staff Member (SM) # 3 stated “I don’t know” and threw the paper towel in the trash. At 11:00 a.m., Station # 12 was observed with a syringe containing a clear liquid with no label. On January 10, 2024 at 11:30 a.m., a review of the facility policy titled “Infection Control” reads in part “the purpose of this policy is to provide guidance on preventing the spread of infectious disease and maintaining a clean, safe, aesthetically pleasant environment for patients, staff and visitors.” The facility policy titled “Medication Preparation and Administration” reads in part “all medications in syringes not being administered immediately shall be labeled appropriately with the name of the medication, route, dose, name of patient, date, time and initials of the person who prepared the medication.” On January 10, 2024 at approximately 12:30 p.m., the findings were discussed with Staff Members (SM) # 1 and # 2.”

    Rule V0117. Standard-level.

  • Assess B/P & Fluid Management Needs

    The inspectors’ words, 775 words

    “PA-ASSESS B/P, FLUID MANAGEMENT NEEDS CFR(s): 494.80(a)(2) The patient’s comprehensive assessment must include, but is not limited to, the following: Blood pressure, and fluid management needs. This Standard is not met as evidenced by: 34452 Based on document review and interview, it was determined that the facility failed to: have an RN (Registered Nurse) verify the treatment prescription for seven (7) of seven (7) ICHD (In center hemodialysis) Patients (P), P # 1, # 2, # 3, # 4, # 5, # 6 and # 7; have an RN assess the Patient within one (1) hour of the initiation of the treatment for two (2) of seven (7) ICHD Patients, P # 6 and # 7; and assess and document at least every 45 minutes treatment data to include blood pressures for one (1) of seven (7) ICHD Patients, P # 1. The findings include: On January 10, 2024 between 9:00 a.m. and 11:30 p.m., clinical record reviews revealed the following: Patient # 1- The flowsheet dated December 30, 2023 revealed there was no documentation by the RN that the treatment prescription was verified. The flowsheet dated December 31, 2023 revealed there was no documentation by the RN that the treatment prescription was verified. The flowsheet dated January 5, 2024 revealed there was no documentation by the RN that the treatment prescription was verified. The flowsheet dated January 8, 2024 revealed there was no documentation of treatment data to include blood pressure between 7:39 a.m. and 8:31 a.m. (more than 45 minutes). Patient # 2- The flowsheet dated December 28, 2023 revealed there was no documentation by the RN that the treatment prescription was verified. Patient # 3- The flowsheet dated December 26, 2023 revealed there was no documentation by the RN that the treatment prescription was verified. The flowsheet dated December 30, 2023 revealed there was no documentation by the RN that the treatment prescription was verified. The flowsheet dated January 2, 2024 revealed there was no documentation by the RN that the treatment prescription was verified. The flowsheet dated January 6, 2024 revealed there was no documentation by the RN that the treatment prescription was verified. Patient # 4- The flowsheet dated December 28, 2023 revealed there was no documentation by the RN that the treatment prescription was verified. Patient # 5- The flowsheet dated December 26, 2023 revealed there was no documentation by the RN that the treatment prescription was verified. The flowsheet dated December 30, 2023 revealed there was no documentation by the RN that the treatment prescription was verified. Patient # 6- The flowsheet dated December 27, 2023 revealed there was no documentation by the RN that the treatment prescription was verified. The flowsheet dated December 31, 2023 revealed there was no documentation by the RN that the treatment prescription was verified. The flowsheet dated January 3, 2024 revealed there was no documentation by the RN that the treatment prescription was verified. The flowsheet dated January 5, 2024 revealed there was no documentation by the RN that the treatment prescription was verified. The flowsheet dated January 8, 2024 revealed there was no documentation by the RN that the treatment prescription was verified. The treatment was initiated at 5:44 a.m., the RN assessment was documented at 7:40 a.m. (more than one (1) hour). Patient # 7- The flowsheet dated December 26, 2023 revealed there was no documentation by the RN that the treatment prescription was verified. The flowsheet dated December 28, 2023 revealed there was no documentation by the RN that the treatment prescription was verified. The flowsheet dated December 30, 2023 revealed there was no documentation by the RN that the treatment prescription was verified. The flowsheet dated January 2, 2024 revealed there was no documentation by the RN that the treatment prescription was verified. The treatment was initiated at 10:23 a.m., the RN assessment was documented at 12:37 p.m. (more than one (1) hour). The flowsheet dated January 4, 2024 revealed there was no documentation by the RN that the treatment prescription was verified. The flowsheet dated January 6, 2024 revealed there was no documentation by the RN that the treatment prescription was verified. On January 10, 2024 at 11:30 a.m., a review of the facility policy titled “Pre-intra-post treatment data collection, monitoring and nursing assessment” reads in part “The prescription components are confirmed by a licensed nurse within one (1) hour of treatment initiation along with the nursing assessment. Obtain blood pressure and pulse rate every 30 minutes or more as needed but not to exceed 45 minutes.” On January 10, 2024, the findings were discussed with Staff Members # 1 and # 2 during the exit interview.”

    Rule V0504. Standard-level.

  • Poc Completed/Signed By Idt & Patient

    The inspectors’ words, 330 words

    “POC-COMPLETED/SIGNED BY IDT & PT CFR(s): 494.90(b)(1) The patient’s plan of care must- (i) Be completed by the interdisciplinary team, including the patient if the patient desires; and (ii) Be signed by the team members, including the patient or the patient’s designee; or, if the patient chooses not to sign the plan of care, this choice must be documented on the plan of care, along with the reason the signature was not provided. This Standard is not met as evidenced by: 34452 Based on document review and interview, it was determined that the facility failed to have signed Plan of Care by the interdisciplinary team (IDT) including the Patient for two (2) of seven (7) Patients (Patients # 5 and # 6). The findings include: On January 10, 2024 between 9:00 a.m. and 11:30 a.m., Clinical Record review revealed the following: Patient # 5- The Patient’s Plan of Care meeting was documented as November 9, 2023. There was no signature for the Physician to reflect participation in the Plan of Care meeting. Patient # 6- The Patient’s annual Plan of Care meeting was documented as December 28, 2023. There was no signature for the Physician to reflect participation in the Plan of Care meeting. On January 10, 2024 at 11:30 a.m., a review of the facility policy titled “Comprehensive Interdisciplinary Assessment an Plan of Care” reads in part “The Comprehensive Interdisciplinary Assessment and Plan of Care must be developed and implemented by an interdisciplinary team (IDT) consisting of at a minimum, the Patient or Patient’s designee ... The Plan of Care must be signed at the time of the interdisciplinary team meeting for those attending in person. If unable to sign at the time of the meeting or if attending remotely, the care plan must be signed by the IDP member within 30 days of the interdisciplinary team meeting.” On January 10, 2024 at approximately 12:30 p.m., the findings were discussed with Staff Members (SM) # 1 and # 2.”

    Rule V0556. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Jan 10, 2024Standard inspection4 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Sep 26, 1997.
  • Run for profit.
  • No deficiency on record in the last three years.
  • Chain: Fresenius Medical Care.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis and a shift starting at 5 p.m. or later.
  • Doesn’t offer peritoneal dialysis and home hemodialysis training.
  • 24 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the Fresenius Medical Care chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 2 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, worse than expected; hospital admissions, as expected; readmissions to hospital, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, better than expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
  • CMS gives no : “Too few completed survey responses to report.”
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 52 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5Not rated

How does it compare nearby?

  • Of the 11 dialysis facilities CMS lists in Norfolk City, 9 have a star rating from CMS: 1 rated 4 of 5, 3 rated 3 of 5, 4 rated 2 of 5, 1 rated 1 of 5.
  • CMS rates this one 2 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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