Hearth Record

Unity Dialysis at Chili

A dialysis facility in Rochester, New York 14626

3379 Chili Avenue, Suite 300, Rochester, New York 14626. (585) 368-6899.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 6 deficiencies in 1 month of the last 36. Last cited Feb 2026. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Feb 6, 2026: a standard inspection.

6 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

6 deficiencies in 1 month of the last 36. Last cited Feb 2026. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

6 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Feb 6, 2026: standard inspection6 deficiencies
  • Policies For Evac. And Primary/Alt. Comm.

    The inspectors’ words, 511 words

    “Policies for Evac. and Primary/Alt. Comm. CFR(s): §403.748(b)(3), §416.54(b)(2), §418.113(b)(6)(ii), §441.184(b)(3), §460.84(b)(3), §482.15(b)(3), §483.73(b)(3), §483.475(b)(3), §485.68(b)(1), §485.542(b)(3), §485.625(b)(3), §485.727(b)(1), §485.920(b)(2), §491.12(b)(1), §494.62(b)(2) [(b) Policies and procedures. The [facilities] must develop and implement emergency preparedness policies and procedures, based on the emergency plan set forth in paragraph (a) of this section, risk assessment at paragraph (a)(1) of this section, and the communication plan at paragraph (c) of this section. The policies and procedures must be reviewed and updated at least every 2 years [annually for LTC facilities]. At a minimum, the policies and procedures must address the following:] [(3) or (1), (2), (6)] Safe evacuation from the [facility], which includes consideration of care and treatment needs of evacuees; staff responsibilities; transportation; identification of evacuation location(s); and primary and alternate means of communication with external sources of assistance. *[For RNHCIs at §403.748(b)(3) and ASCs at §416.54(b)(2) and REHs at §485.542(b)(3):] Safe evacuation from the [RNHCI or ASC or REHs] which includes the following: (i) Consideration of care needs of evacuees. (ii) Staff responsibilities. (iii) Transportation. (iv) Identification of evacuation location(s). (v) Primary and alternate means of communication with external sources of assistance. * [For CORFs at §485.68(b)(1), Clinics, Rehabilitation Agencies, OPT/Speech at §485.727(b)(1), and ESRD Facilities at §494.62(b)(2):] Safe evacuation from the [CORF; Clinics, Rehabilitation Agencies, and Public Health Agencies as Providers of Outpatient Physical Therapy and Speech-Language Pathology Services; and ESRD Facilities], which includes staff responsibilities, and needs of the patients. * [For RHCs/FQHCs at §491.12(b)(1):] Safe evacuation from the RHC/FQHC, which includes appropriate placement of exit signs; staff responsibilities and needs of the patients. This Standard is not met as evidenced by: 40430 Based on policy review, document review, observation, and interview, the facility did not comply with emergency preparedness requirements. Specifically, the facility did not include demographic and emergency contact information in the emergency preparedness plan. Findings include: Review of the policy “Dialysis-Comprehensive Emergency Management,” revised April 2025, revealed a list of immediately available emergency equipment at the facility. The policy did not address the requirement for patient/staff/evacuee demographic and/or emergency contact information. Review of the document “Comprehensive Emergency Management Plan, Annex 11, Evacuation Plan,” revealed the charge nurse will assign non-clinical staff to bring the evacuation box to the staging area. An access associate will be responsible for collecting patient order books, patient demographic books, and lists for transportation. Observation on 02/06/26 at 10:00 AM of the evacuation box located in the charting room, just off of the patient care area, revealed a list of contents, however, the list did not include patient demographic books, transportation contact lists, or patients/staff/evacuee’s emergency contact information. Observation and interview on 02/06/26 at 10:15 AM with Staff (B) revealed they were unable to locate the patient demographic books, transportation contact lists, and patient/staff/evacuees emergency contact information to be utilized during an emergency evacuation. Staff (B) reported the required information was not available in the facility evacuation box. Staff (B) and Staff (C) verified these findings. Interview on 02/06/26 at 10:40 AM with Staff (G), Staff (I), and Staff (E), also verified this findings.”

    Rule E0020. Standard-level.

  • Ic - Wear Gloves/Hand Hygiene

    The inspectors’ words, 321 words

    “IC-WEAR GLOVES/HAND HYGIENE CFR(s): 494.30(a)(1) Wear disposable gloves when caring for the patient or touching the patient’s equipment at the dialysis station. Staff must remove gloves and wash hands between each patient or station. This Standard is not met as evidenced by: 40430 Based on policy review, observation, and interview, nursing staff do not follow standard infection control practices regarding the use of gloves and hand hygiene. Findings include: Review of the policy “Dialysis Infection Prevention Protocols (Supplemental) Policy,” revised March 2025, indicated personnel must wear disposable gloves for all patient and machine contact. All personnel must scrupulously practice hand washing. Hand hygiene must be performed upon entering and exiting patient station, after all patient contact, when removing gloves and whenever hands are soiled. Review of the policy “Initiation and Termination of Dialysis with a Hemodialysis Catheter Policy,” revised April 2024, indicated to perform hand hygiene and apply clean gloves, discontinue the dialysis treatment (return blood from the machine back to the patient), check blood pressure, and if stable perform hand hygiene and apply a new pair of clean gloves before cleansing the catheter ports and disconnecting the dialysis tubing. Observation on 02/02/26 at 10:45 AM at Station #9 for Patient #4 revealed Staff (Q) removed their gloves, exited Station #9 but did not perform hand hygiene before applying a clean glove to their right hand to reset a machine alarm at Station #11 for Patient #19. Observation on 02/06/26 at 09:40 AM at Station #9 for Patient #7 revealed Staff (U) discontinued Patient #7 dialysis treatment. After returning Patient #7 blood from the hemodialysis machine and touching the machine to check Patient #7 blood pressure, Staff (U) did not remove gloves, perform hand hygiene, and put on a new pair of clean gloves before cleaning the catheter ports and disconnecting the dialysis tubing. Interview on 02/06/26 at 10:45 AM with Staff (G), Staff (I), and Staff (J), verified these findings.”

    Rule V0113. Standard-level.

  • Ic - Clean/Dirty Areas, Med Prep Area, No Common Med Carts

    The inspectors’ words, 371 words

    “IC-CLEAN/DIRTY;MED PREP AREA;NO COMMON CARTS CFR(s): 494.30(a)(1)(i) Clean areas should be clearly designated for the preparation, handling and storage of medications and unused supplies and equipment. Clean areas should be clearly separated from contaminated areas where used supplies and equipment are handled. Do not handle and store medications or clean supplies in the same or an adjacent area to that where used equipment or blood samples are handled. When multiple dose medication vials are used (including vials containing diluents), prepare individual patient doses in a clean (centralized) area away from dialysis stations and deliver separately to each patient. Do not carry multiple dose medication vials from station to station. Do not use common medication carts to deliver medications to patients. If trays are used to deliver medications to individual patients, they must be cleaned between patients. This Standard is not met as evidenced by: 40430 Based on policy review, observation, and interview, the facility does not ensure adequate separation between clean and dirty supplies/equipment. Specifically, the centrifuge (device used to separate the contents of blood in blood tubes for diagnostic tests) and rack to hold blood filled lab specimen tubes were on the same nursing station/supply countertop directly next to clean supplies. Findings include: Review of the policy “Infection Prevention-Storage of Clean and Sterile Patient Care Supplies in Clinical Areas,” revised April 2025, indicated clean and sterile supplies must be stored in a manner to prevent contamination. Clean and dirty items should never be stored in the same location. Observations on 02/02/26 from 10:00 AM to 01:30 PM, and 02/06/26 from 09:30 AM to 10:40 AM in the patient care unit revealed the centrifuge located across from Stations 12-16, was labeled with a red biohazard sticker (used to indicate items contain disease causing agents that can be transmitted to individuals), and a red rack to hold blood filled lab specimen tubes, were on same nursing station/supply countertop, directly next to clean supplies including several boxes of gloves, gauze, surgical face masks, disinfectant wipes, tubing used to deliver dialysis treatments, and normal saline (solution used during dialysis treatments) bags. Interview on 02/06/26 at 10:45 AM with Staff (G), Staff (I), Staff (J), and at 11:00 AM with Staff (E), verified these findings.”

    Rule V0117. Standard-level.

  • Ic - Supply Cart Distant/No Supplies In Pockets

    The inspectors’ words, 256 words

    “IC-SUPPLY CART DISTANT/NO SUPPLIES IN POCKETS CFR(s): 494.30(a)(1)(i) If a common supply cart is used to store clean supplies in the patient treatment area, this cart should remain in a designated area at a sufficient distance from patient stations to avoid contamination with blood. Such carts should not be moved between stations to distribute supplies. Do not carry medication vials, syringes, alcohol swabs or supplies in pockets. This Standard is not met as evidenced by: 40430 Based on policy review, observation, and interview, nursing staff did not ensure patient care supplies were stored in a manner to avoid contamination. Specifically, gloves are being placed in staff uniform pockets. Findings include: Review of the policy “Infection Prevention-Storage of Clean and Sterile Patient Care Supplies in Clinical Areas,” revised April 2025, indicated clean supplies must be stored in a manner to prevent contamination. Clean and dirty items should never be stored in the same location. The policy did not include guidance on not storing patient care supplies in uniform pockets per regulations. Observation on 02/02/26 at 10:45 AM at Station #9 for Patient #4 revealed Staff (Q) removed gloves from their white personal protective equipment (PPE) gown pocket to reset a machine alarm and assist Patient #4 unpack their personal belongings. After initiating Patient #4 treatment, Staff (Q) removed their gloves, performed hand hygiene, then removed several clean gloves from the box and placed more gloves in their PPE gown pocket. Interview on 02/06/26 at 10:45 AM with Staff (G), Staff (I), and Staff (J), verified these findings.”

    Rule V0119. Standard-level.

  • Ic - Handling Infectious Waste

    The inspectors’ words, 177 words

    “IC-HANDLING INFECTIOUS WASTE CFR(s): 494.30(a)(4)(i) [The facility must demonstrate that it follows standard infection control precautions by implementing-] (4) And maintaining procedures, in accordance with applicable State and local laws and accepted public health procedures, for the- (i) Handling, storage and disposal of potentially infectious waste; This Standard is not met as evidenced by: 40430 Based on policy review, observation, and interview, nursing staff do not properly handle and/or dispose of potentially infectious waste. Findings include: Review of the policy “Dialysis-Initiation and Termination of Hemodialysis with Fistula/Graft (surgically created access used to deliver dialysis treatment to patients) Procedure,” revised November 2025, indicated after the termination of the dialysis treatment, remove needles and dispose into the needle disposal container. Observation on 02/02/26 at 11:10 AM at Station #10 for Patient #10 revealed Staff (T) removed two needles from Patient #10’s fistula and placed the needles on the chairside table while they applied gauze and held pressure to the previous needle sites. Interview on 02/06/26 at 10:45 AM with Staff (G), Staff (I), and Staff (J), verified this finding.”

    Rule V0121. Standard-level.

  • Ongoing, Uses Indicators - Improved Health Outcomes

    The inspectors’ words, 251 words

    “QAPI-ONGOING;USES INDICATORS=IMPROVEMENT CFR(s): 494.110(a)(1) The program must include, but not be limited to, an ongoing program that achieves measurable improvement in health outcomes and reduction of medical errors by using indicators or performance measures associated with improved health outcomes and with the identification and reduction of medical errors. This Standard is not met as evidenced by: 34528 Based on policy review, document review and interview the facility does not have a monthly benchmark to measure mortality in their Quality Assessment (QA) program. Findings include: Review of the policy “Quality Assessment and Performance Improvement Program (QAPI) Policy,” last reviewed October 2022, revealed QAPI meetings will be held monthly and include the guidelines for the meeting will follow the Centers for Medicare and Medicaid Services (CMS) Measure Assessment Tool (MAT). Review of the CMS “MAT (Version 2.5),” Health Outcomes section related to mortality revealed the following indicator: patient survival uses a measure of a standard mortality ratio of 1.0 as average, > 1.0 is worse than average, and <.1.0 is better than average. Review of the online “Quality Tracking Dashboard” revealed one mortality in August 2025, no mortalities in September 2025, one mortality in October 2025, one mortality in November 2025, and no mortalities in December 2025. The mortality indicator does not include a standard mortality ratio measurement as a benchmark. Interview on 02/06/26 at 10:00 AM with Staff (H) revealed the CMS MAT standardized mortality ratio is not used in QAPI mortality review and they have not developed their own indicator measurement.”

    Rule V0627. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Feb 6, 2026Standard inspection6 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Jul 23, 2012.
  • Run as a non-profit.
  • No deficiency on record in the last three years.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis.
  • Doesn’t offer peritoneal dialysis, home hemodialysis training and a shift starting at 5 p.m. or later.
  • 16 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • CMS lists it as independent, not owned or managed by a chain.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 2 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, as expected; patients dialysing through a fistula, as expected; patients on a kidney transplant waitlist, as expected.
  • CMS gives no : “Too few completed survey responses to report.”
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 52 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5Not rated

How does it compare nearby?

  • Of the 14 dialysis facilities CMS lists in Monroe County, 13 have a star rating from CMS: 7 rated 2 of 5, 6 rated 1 of 5.
  • CMS rates this one 2 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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