Fmc Strong Health Dialysis-Clinton Crossings
A dialysis facility in Rochester, New York 14618
2400 South Clinton Avenue, Building F, Rochester, New York 14618. (585) 461-0770.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 1of 5 CMS’s star rating
- 2of 5 patient survey rating
- 6 deficiencies cited in the last three years
- 30 dialysis stations
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Jan 23, 2026: a standard inspection.
6 deficiencies cited in the last three years.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
When those deficiencies happened
6 deficiencies in 1 month of the last 36. Last cited Jan 2026. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Jan 23, 2026: standard inspection6 deficiencies
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Ic - Wear Gloves/Hand Hygiene
The inspectors’ words, 382 words
“IC-WEAR GLOVES/HAND HYGIENE CFR(s): 494.30(a)(1) Wear disposable gloves when caring for the patient or touching the patient’s equipment at the dialysis station. Staff must remove gloves and wash hands between each patient or station. This Standard is not met as evidenced by: 40430 Based on policy review, observation, and interview, nursing staff do not follow standard infection control practices regarding the use of gloves and hand hygiene. Findings include: Review of policy “Hand Hygiene,” published 11/06/23, revealed hands will be decontaminated using alcohol-based hand rub or by washing with antimicrobial soap and water before and after direct contact with patients, when entering and leaving the treatment area, immediately after removing gloves, and after contact with any inanimate objects near the patient. Observation on 01/21/26 at 12:05 PM at Station #15 for Patient #9 revealed Staff (H), Registered Nurse, used their gloved hands, touched the sharps container (puncture/leak resistant container for disposal of contaminated needles and sharps) three times to bring it closer within their reach. Then Staff (H) removed Patient #9 needles from their fistula (access to deliver hemodialysis treatment to patient) without removing gloves and performing hand hygiene. Observation on 01/22/26 at 09:45 AM at Station #15 for Patient #22 revealed Staff (M), Registered Nurse, charting on the hemodialysis machine keyboard. Staff (M) removed their gloves but did not perform hand hygiene before applying another pair of clean gloves to take Patient #22’s temperature and terminate the treatment. After terminating the treatment, Staff (M) pushed the footrest down on the dialysis chair. Without changing gloves or performing hand hygiene, Staff (M) proceeded to cleanse the central venous catheter (CVC-tube inserted into a large vein in the body to provide access for dialysis) ports, disconnected the lines from the port, and flushed the catheter ports. At 02:55 PM at Station #13 for Patient #36, Staff (N), Patient Care Technician, terminated Patient #36 treatment, clamped the blood lines, removed their gloves but did not perform hand hygiene. Staff (N) exited the station and walked to the nurses’ station cupboard to retrieve supplies. Staff (N) returned to the station but did not perform hand hygiene before applying another pair of clean gloves. Staff (N) removed needles from Patient #36 fistula. Interview on 01/23/26 at 01:30 PM with Staff (B), Clinic Manager, verified this finding.”
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Ic - Wear Gowns, Shields/Masks; Staff Not Eat/Drink In Tx Area
The inspectors’ words, 306 words
“IC-GOWNS, SHIELDS/MASKS-NO STAFF EAT/DRINK CFR(s): 494.30(a)(1)(i) Staff members should wear gowns, face shields, eye wear, or masks to protect themselves and prevent soiling of clothing when performing procedures during which spurting or spattering of blood might occur (e.g., during initiation and termination of dialysis, cleaning of dialyzers, and centrifugation of blood). Staff members should not eat, drink, or smoke in the dialysis treatment area or in the laboratory. This Standard is not met as evidenced by: 40430 Based on policy review, observation, and interview, the facility does not ensure personal protective equipment (PPE-equipment worn for protection from workplace hazards such as blood) such as gowns, face shields, eye wear, or masks were worn properly by staff when performing procedures during which spurting or splattering of blood may occur. Findings include: Review of the policy “Personal Protective Equipment (PPE),” published 11/06/23, indicated PPE including, but not limited to, full face shield or mask and protective eye wear with full side shield, must be worn to protect employees from blood or other potentially infectious materials. Observation on 01/21/26 at 12:28 PM at Station #15 for Patient #9 revealed Staff (H), Registered Nurse, removed used blood line tubing from the hemodialysis machine wearing a mask without a full-face shield/protective glasses with a full side shield. At 03:30 PM at Station #22 for Patient #34, Staff (T), Patient Care Technician, terminated/rinsed back (return blood from hemodialysis machine back to patient) Patient #34’s blood wearing a mask without a full-face shield/protective glasses with a full side shield. At 03:35 PM at Station #25 for Patient #35, Staff (U), Licensed Practical Nurse, cannulated (insert needles) Patient #35’s fistula (access to deliver hemodialysis treatment to patient) wearing a mask without a full-face shield/protective glasses with a full side shield Interview on 01/23/26 at 01:30 PM with Staff (B), Clinic Manager, verified this finding.”
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Ic - Supply Cart Distant/No Supplies In Pockets
The inspectors’ words, 241 words
“IC-SUPPLY CART DISTANT/NO SUPPLIES IN POCKETS CFR(s): 494.30(a)(1)(i) If a common supply cart is used to store clean supplies in the patient treatment area, this cart should remain in a designated area at a sufficient distance from patient stations to avoid contamination with blood. Such carts should not be moved between stations to distribute supplies. Do not carry medication vials, syringes, alcohol swabs or supplies in pockets. This Standard is not met as evidenced by: 40430 Based on policy review, observation, and interview, in three of three team/patient care areas, the facility does not ensure adequate separation of clean and dirty supplies. Specifically, clean supplies were stored on the same countertop with blood-filled lab specimen tubes. Findings include: Review of the policy “Storage of Supplies,” published on 11/03/25, indicated proper storage conditions are necessary to provide a safe environment and to ensure supplies are not contaminated or damaged. Observations on 01/21/26 from 10:45 AM to 03:40 PM and 01/22/26 from 09:45 AM to 11:00 AM in the patient care areas revealed clean supplies, including personal protective equipment (PPE-gowns, face masks), a box of tissues, a roll of paper towels, and three ring chart/binders, were stored on the same shelf/counter with multiple blood filled patient laboratory specimen tubes held in white blood tube holder/racks located in each patient care “team” areas (Team 1, Team 2, and Team 3). Interview on 01/23/26 at 01:30 PM with Staff (B), Clinic Manager, verified this finding.”
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Pe - Building - Constructed/Maintained To Ensure Safety
The inspectors’ words, 191 words
“PE-BUILDING-CONSTRUCT/MAINTAIN FOR SAFETY CFR(s): 494.60(a) The building in which dialysis services are furnished must be constructed and maintained to ensure the safety of the patients, the staff and the public. This Standard is not met as evidenced by: 25545 Based on observation and interview, the facility did not ensure that the building was maintained free of insects and/or maintain the physical environment for one of three patient care treatment areas. Findings Include: Observation on 01/21/26 at 10:45 AM on the treatment floor at Station #14 revealed approximately 30 ants on the floor and half wall of the station. Interview at 11:30 AM with Staff (E), Biomedical Technician, verified these findings. Observation on 01/21/26 at 11:30 AM in patient care treatment areas “Team 3,” revealed the sheet vinyl was pulling away from the counter, and a metal trim had already pulled away from the corner of the counter of the nursing station entrance/exit. The area was taped with medical tape to hold the sheet vinyl and metal trim in place. This area would not be able to be thoroughly disinfected. Interview at 11:40 AM with Staff (E), Biomedical Technician, verified these findings.”
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Pe - Equipment Maintenance - Manufacturer’S Dfu
The inspectors’ words, 367 words
“PE-EQUIPMENT MAINTENANCE-MANUFACTURER’S DFU CFR(s): 494.60(b) The dialysis facility must implement and maintain a program to ensure that all equipment (including emergency equipment, dialysis machines and equipment, and the water treatment system) are maintained and operated in accordance with the manufacturer’s recommendations. This Standard is not met as evidenced by: 40430 Based on policy review, observation, document review, and interview, in three of three team/patient care areas, the facility does not maintain equipment according to the manufacturer instructions. Specifically, the facility does not ensure expired supplies are not available for use. Findings include: Review of the policy “Emergency Medications, Equipment and Supplies,” published on 07/07/25, indicated the emergency cart and evacuation boxes are to be checked monthly for expiration dates. Review of the policy “Storage of Supplies,” published on 11/03/25, indicated proper storage conditions are necessary to provide a safe environment and to ensure supplies are not expired. Supplies must be rotated to ensure products maintain quality and do not expire. Appropriately dispose of items that have reached the expiration date. Observation on 01/21/26 at 10:55 AM at the “Team 2” nursing station revealed one bottle of “Water Check-RC” residual chlorine test strips labeled with an “open date” of 08/17/25 and “use by date” of 11/17/25. Manufacturer printing on the bottle label read “Important: use within three months after opened.” Observation on 01/22/26 from 10:00 AM to 10:30 AM in the “Team 1” emergency evacuation box (contains required patient supplies in the event of emergency facility evacuation) revealed five intravenous (IV-used to administer fluid into a vein) lines expired on 02/29/24 and five IV lines expired on 04/24/25; in the “Team 2” emergency evacuation box there were 10- IV lines expired on 05/20/24; and in the “Team 3” emergency evacuation box there were 10- IV lines expired on 02/29/24. The emergency “crash” cart (contains emergency equipment and medications for medical emergencies) revealed an oxygen face mask that expired on 07/07/25. Review of the emergency code cart, the medication checklist, and emergency box contents log revealed staff signed off a review completed on 01/12/26. Interview on 01/22/26 at 10:30 AM with Staff (K), Registered Nurse and on 01/23/26 at 01:30 PM with Staff (B), Clinic Manager, verified these findings.”
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Staff Licensed As Req/Qualified/Demonstrate Competencies
The inspectors’ words, 364 words
“PQ-STAFF LIC AS REQ/QUAL/DEMO COMPETENCY CFR(s): 494.140 All dialysis facility staff must meet the applicable scope of practice board and licensure requirements in effect in the State in which they are employed. The dialysis facility’s staff (employee or contractor) must meet the personnel qualifications and demonstrated competencies necessary to serve collectively the comprehensive needs of the patients. The dialysis facility’s staff must have the ability to demonstrate and sustain the skills needed to perform the specific duties of their positions. This Standard is not met as evidenced by: 34528 Based on policy review, document review, and interview, one of four licensed practical nurses did not have a current license. Findings include: Review of policy “Credential and Verification Requirements,” (no date) revealed this policy applies to all current employees. License status must be monitored on an ongoing basis. Staff must maintain a valid credential while actively working for the company. Ensure employees have a valid credential in the state in which they are working. When a credential has expired, managers must confirm the employee is no longer performing their job duties. Review of the document “Licensed Practical Nurse Job Title,” dated 12/17/20, revealed required credentials include a current appropriate state licensure. Review of the “University of the State of New York Education Department Office of the Professions Registration Certificate,” revealed Staff (R) was registered to practice as a licensed practical nurse in New York State through 12/31/25. Review of the employee time sheet from 01/01/26 through 01/23/26 revealed Staff (R) worked on 01/02/26 from 05:19 AM to 03:24 PM, on 01/05/26 from 05/05/26 from 05:24 AM to 08:17 PM, on 01/09/26 from 05:26 AM from 01:18 PM, on 01/10 26 from 01:12 PM to 08:42 PM, on 01/12/26 PM from 05:18 AM to 04:10 PM, on 01/16/26 from 05:21 AM to 03:05 PM, on 01/23/26 from 05:20 AM to 12:08 PM. Review of medical record treatment flowsheets from 01/02/26 to 01/16/25 revealed Staff (R) electronically signed their name while providing patient care on 01/02/26, 01/05/26, 01/09/26, 01/12/26 to Patient #32, on 01/10/26 to Patient #33, and on 01/16/26 to Patient #24. Interview on 01/23/26 at 02:45 PM with Staff (B), Nurse Manager, verified these findings.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jan 23, 2026 | Standard inspection | 6 deficiencies cited |
Is it certified?
- Medicare-certified dialysis facility, certified or last recertified on May 30, 2002.
- Run for profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
- Chain: Fresenius Medical Care.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for dialysis facilities.
- None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
What does it offer?
- Offers in-center hemodialysis and a shift starting at 5 p.m. or later.
- Doesn’t offer peritoneal dialysis and home hemodialysis training.
- 30 dialysis stations.
- CMS doesn’t publish staffing levels for dialysis facilities.
- In CMS’s survey, patients rate its staff 2 of 5.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
Who owns it?
- Part of the Fresenius Medical Care chain, as CMS lists it.
- CMS publishes no owners file for dialysis facilities, so no other owner is named.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
How do patients fare?
- CMS rates it 1 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
- Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, worse than expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, better than expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
- Patients rate it 2 of 5 in CMS’s survey of in-center hemodialysis patients (59 interviews, Oct 18, 2024 to Jul 11, 2025): 51% rated the facility 9 or 10 out of 10.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Star ratingCMS’s star rating for dialysis facilities, 1 to 5 | 1 of 5 |
| Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5 | 2 of 5 |
How does it compare nearby?
- Of the 14 dialysis facilities CMS lists in Monroe County, 13 have a star rating from CMS: 7 rated 2 of 5, 6 rated 1 of 5.
- CMS rates this one 1 of 5.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
- CMS doesn’t publish staffing levels for dialysis facilities.
- CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.
Sources
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Centers for Medicare & Medicaid Services, Dialysis Facility - Listing by Facility (23ew-n7w9).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Patient survey (ICH CAHPS) - Facility (59mq-zhts).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies (ESRD_2567s_2018_to_2026YTD.xlsx).
Released Oct 28, 2026 and checked Oct 30, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 30, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.