Davita Charlotte East Dialysis
A dialysis facility in Charlotte, North Carolina 28212
5627 Albemarle Rd, Charlotte, North Carolina 28212. (704) 535-3962.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 4of 5 CMS’s star rating
- 3of 5 patient survey rating
- 3 deficiencies cited in the last three years
- 26 dialysis stations
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Apr 25, 2025: a standard inspection.
3 deficiencies cited in the last three years.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
When those deficiencies happened
3 deficiencies in 1 month of the last 36. Last cited Apr 2025. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Apr 25, 2025: standard inspection3 deficiencies
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Ic - Clean, Disinfect Surfaces & Equipment/Written Protocols
The inspectors’ words, 446 words
“IC-DISINFECT SURFACES/EQUIP/WRITTEN PROTOCOL CFR(s): 494.30(a)(4)(ii) [The facility must demonstrate that it follows standard infection control precautions by implementing- (4) And maintaining procedures, in accordance with applicable State and local laws and accepted public health procedures, for the-] (ii) Cleaning and disinfection of contaminated surfaces, medical devices, and equipment. This Standard is not met as evidenced by: 32003 Based on policy review, observations, and staff interview, the facility staff failed to clean and disinfect non-disposable equipment between patient use for 2 of 3 observations (stations #6 and #10). The findings include: Review on April 24, 2025 of the facility’s policy, “INFECTION CONTROL FOR DIALYSIS FACILITIES” revised April 2023 revealed, “PURPOSE: ...NOTES: ...POLICY: ...HAND HYGEINE ...PPE ...SUPPLIES ...DISINFECTION [space] 12. ...13. At the end of each treatment, the dialysis station will be cleaned and disinfected. ...a. Surfaces to disinfect include but are not necessarily limited to: all surfaces in contact with the patient or their belongings (e.g., dialysis chair, tray tables, blood pressure cuffs) and frequently contacted by healthcare personnel (e.g., control panel; top, front and sides of dialysis machine; touchscreens; countertops). i. The Wall box, Drain and Water supply lines are considered part of the dialysis delivery system. ...” 1. Observation on April 22, 2025 at 12:25 PM revealed, technician #1 cleaned and disinfected dialysis machine #33 and the chair located at station #6. Observation revealed, the technician failed to clean and disinfect the blue bag and the laminate that hung from the IV pole attached to the dialysis machine, the chase wall and the acid box. Interview on April 3, 2025 at 2:35 PM with the Facility Administrator revealed all items in contact with the dialysis machine and station should be cleaned and disinfected between patient use. Review on April 3, 2025 of the personnel worksheet revealed, technician #3 was hired at the facility and was knowledgeable of infection control practices for dialysis facilities as the last education was completed January 2025. 2. Observation on April 22, 2025 at 1:12 PM revealed, technician #2 cleaned and disinfected dialysis machine #7 and the chair located at station #10. Observation revealed, the technician failed to clean and disinfect the blue bag and the laminate that hung from the IV pole attached to the dialysis machine, the chase wall and the acid box. Interview on April 3, 2025 at 2:35 PM with the Facility Administrator revealed all items in contact with the dialysis machine and station should be cleaned and disinfected between patient use. Review on April 3, 2025 of the personnel worksheet revealed, technician #2 was hired at the facility and was knowledgeable of infection control practices for dialysis facilities as the last education was completed April 2024.”
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Mixing Systems - Permanent Record/Verification Testing
The inspectors’ words, 403 words
“MIXING SYSTEMS-PERM RECORD/VERIF TEST CFR(s): 494.40(a) 5.4.4.1 Mixing systems: perm record/verification testing In addition to container labeling, there should be permanent records of batches produced. These records should include the concentrate formula produced, the volume of the batch, the lot numbers of powdered concentrate packages, the manufacturer of the powdered concentrate, the date and time of mixing, any test results, the person performing the mixing, the person verifying mixing and test results, and the expiration date (if applicable). 6.4.1 Mixing systems Acid and bicarbonate concentrates may be tested by using conductivity or by using a hydrometer. Concentrates should not be used or transferred to holding tanks or distribution systems until all tests are completed. The test results and verification that they meet all applicable criteria should be recorded and signed by the individuals performing the tests. This Standard is not met as evidenced by: 32003 Based on policy review, acid log review and staff interview, the facility staff failed to document the acceptable ranges for specific gravity for 2 of 2 months reviewed (March and April 2025) and failed to document the time that the mixed acid batch was transferred to the holding tank for 2 of 2 months reviewed (March and April 2025). The findings include: Review on April 9, 2025 of the facility’s policy, “PREPARATION OF CITRIC COMPLETE TM CONCENTRATE WITH ROCKWELL® DAMX ACID CONCENTRATE MIXER” originated November 2024 revealed, “Material required ...Procedure [space] 1. ...13. Licensed nurse must verify that the complete contents of Citric Complete packages are added to the batch. ...Both teammate preparing the concentrate and the licensed nurse must sign the Citric Complete Batch Production Record where indicated. Once the temperature and specific gravity values are confirmed, and entered on the Batch Production Record, the solution is ready for use. ...” Review failed to reveal that the date and time when the batch was transferred to the storage tank were required by policy. Review on April 22, 2025 of the “Citric Complete TM Batch Productive Record” revealed the acceptable ranges for specific gravity was not documented March 31, 2025, April 11, 2025, and April 21, 2025. On March 4, 2025 and April 11, 2025, the date and time the acid batch was transferred to the storage tank was not documented. Interview on April 22, 2025 at about 1:30 PM with the Biomedical technician revealed that there were some data missing from the citric acid batch production log.”
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Md Resp - Ensure All Adhere To P&P
The inspectors’ words, 332 words
“MD RESP-ENSURE ALL ADHERE TO P&P CFR(s): 494.150(c)(2)(i) The medical director must- (2) Ensure that- (i) All policies and procedures relative to patient admissions, patient care, infection control, and safety are adhered to by all individuals who treat patients in the facility, including attending physicians and nonphysician providers; This Standard is not met as evidenced by: 32003 Based on teammate policy review, observations, personnel worksheet review, and staff interview, the facility staff failed to ensure staff secured and wore long hair up for 2 of 2 observations (Technicians #1 and #3). The findings included: Review on April 24, 2025 of the facility’s policy, “[organization] TEAMMATE POLICIES” effective February 1, 2022 revealed, “1. New Hire ...2. Employment ...3. Benefits ...4. Pay Practices ...5. Work Environment ... Hair must be clean and long hair must be worn up or otherwise secured to prevent hair from falling onto any clean or sterile field or from becoming accidentally entangled in equipment. ...” 1. Observation on April 22, 2025 at 12:25 PM revealed, technician #1 long hair was pulled back into a pony-tail that was not worn up as the technician provided treatment discontinuation care to Patient #3. Review on April 24, 2025 of the personnel worksheet revealed that technician #1 was hired at the facility and completed facility-based competencies in April 2025. Interview on April 24, 2025 at 2:35 PM with the Facility Administrator revealed, staff with long hair should secure and wear their hair up when providing direct patient care. 2. Observation on April 23, 2025 at about 12:00 PM revealed, technician #3 long hair was not secured and was not worn up as the technician provided treatment initiation care to Patient #11. Review on April 24, 2025 of the personnel worksheet revealed that technician #3 was not listed and completion of facility-based competencies was undetermined. Interview on April 24, 2025 at 2:35 PM with the Facility Administrator revealed, staff with long hair should secure and wear their hair up when providing direct patient care.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Apr 25, 2025 | Standard inspection | 3 deficiencies cited |
Is it certified?
- Medicare-certified dialysis facility, certified or last recertified on Jan 30, 2003.
- Run for profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
- Chain: DaVita.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for dialysis facilities.
- None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.
What does it offer?
- Offers in-center hemodialysis and peritoneal dialysis.
- Doesn’t offer home hemodialysis training and a shift starting at 5 p.m. or later.
- 26 dialysis stations.
- CMS doesn’t publish staffing levels for dialysis facilities.
- In CMS’s survey, patients rate its staff 3 of 5.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
Who owns it?
- Part of the DaVita chain, as CMS lists it.
- CMS publishes no owners file for dialysis facilities, so no other owner is named.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
How do patients fare?
- CMS rates it 4 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
- Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, as expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
- Patients rate it 3 of 5 in CMS’s survey of in-center hemodialysis patients (44 interviews, Oct 18, 2024 to Jul 11, 2025): 68% rated the facility 9 or 10 out of 10.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Star ratingCMS’s star rating for dialysis facilities, 1 to 5 | 4 of 5 |
| Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5 | 3 of 5 |
How does it compare nearby?
- Of the 25 dialysis facilities CMS lists in Mecklenburg County, 24 have a star rating from CMS: 2 rated 5 of 5, 4 rated 4 of 5, 15 rated 3 of 5, 3 rated 2 of 5.
- CMS rates this one 4 of 5.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
- CMS doesn’t publish staffing levels for dialysis facilities.
- CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.
Sources
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Centers for Medicare & Medicaid Services, Dialysis Facility - Listing by Facility (23ew-n7w9).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Patient survey (ICH CAHPS) - Facility (59mq-zhts).
Released Jul 15, 2026 and checked Oct 30, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies (ESRD_2567s_2018_to_2026YTD.xlsx).
Released Oct 28, 2026 and checked Oct 30, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 30, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.