Hearth Record

Fmc Charlotte

A dialysis facility in Charlotte, North Carolina 28208

3158 Freedom Dr., Suite 2101, Charlotte, North Carolina 28208. (704) 348-2950.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 5 deficiencies in 1 month of the last 36. Last cited May 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on May 1, 2025: a standard inspection.

5 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

5 deficiencies in 1 month of the last 36. Last cited May 2025. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

5 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

May 1, 2025: standard inspection5 deficiencies
  • Compliance With Fed/State/Local Laws

    The inspectors’ words, 305 words

    “COMPLIANCE WITH FED/STATE/LOCAL LAWS CFR(s): 494.20 The facility and its staff must operate and furnish services in compliance with applicable Federal, State, and local laws and regulations pertaining to licensure and any other relevant health and safety requirements. This Standard is not met as evidenced by: 32003 Based on policy review, observation, medical record review, personnel file review and staff interview, the facility staff failed to ensure a nurse was present when a PCT drew up heparin dwells for 1 of 1 patient (#12). The findings include: Review on May 1, 2025 of the facility’s policy, “North Carolina State Specific: Heparin Administration by Patient Care Technicians” published February 2025 revealed, “Purpose [space] The purpose of this document is to implement North Carolina Board of Nursing’s (“Board”) position on heparin administration by patient care technician. Responsibility ...Background ...Policy [space] 1. PCT’s may assist the licensed nurse (RN or LPN) with the administration of heparin, provided there is an established written protocol ...Validation Process [space] To validate heparin dose: 1. The Licensed Nurse will watch the PCT draw up heparin into the syringe based on the information on the medication label. ...” Observation on April 30, 2025 at 9:38 AM revealed, PCT #1 drew up 2.3 milliliters and 2.4 milliliter of heparin dwells for Patient #12 without Nurse #1 being present. Telephone interview on April 30, 2025 at 11:51 AM with Nurse Educator revealed, a nurse must be present to validate the amount of heparin drawn up the PCT. Open medical record review on May 1, 2025 revealed, Patient #12 was admitted to the in-center facility and there was an order for 2.3 milliliters and 2.4 milliliters of heparin dwells for a CVC. Personnel file review on May 1, 2025 revealed, PCT #1 was hired at the dialysis facility and annual competencies were valid until April 2026.”

    Rule V0101. Standard-level.

  • Ic - Wear Gowns, Shields/Masks; Staff Not Eat/Drink In Tx Area

    The inspectors’ words, 428 words

    “IC-GOWNS, SHIELDS/MASKS-NO STAFF EAT/DRINK CFR(s): 494.30(a)(1)(i) Staff members should wear gowns, face shields, eye wear, or masks to protect themselves and prevent soiling of clothing when performing procedures during which spurting or spattering of blood might occur (e.g., during initiation and termination of dialysis, cleaning of dialyzers, and centrifugation of blood). Staff members should not eat, drink, or smoke in the dialysis treatment area or in the laboratory. This Standard is not met as evidenced by: 32003 Based on policy review, observations, staff interview, and personnel file and worksheet review, the facility staff failed to discard a soiled facemask and don a new facemask for 2 of 2 observations for 1 of 3 nurses employed at the facility (Nurse #1). Review on May 1, 2025 of the facility’s policy, “Personal Protective Equipment” published, November 6, 2023 revealed, “Purpose ...Responsibility ...Background ...Definitions ...Policy ...Personal Protective equipment including a full-face shield or mask and protective eyewear ...PPE is used to protect employees who are occupationally exposed to blood or OPIM when performing procedures during which spurting or spattering or blood might occur ...Facemasks [space] Facemasks are single-use only and must be discarded after the task for which they were needed to complete. ...” 1. Observation on April 29, 2025 from 12:15 PM through 2:30 (135-minutes) revealed, Nurse #1 wore a facemask that was soiled and tattered while performing chairside pre and post patient assessments and medication administrations. Interview on April 29, 2025 at 4:00 PM with the Clinical Manager revealed, the manager spoke with Nurse #1 on multiple occasions about wearing a facemask that was soiled and tattered while performing patient care. Review on May 1, 2025 of the personnel file for Nurse #1 revealed on July 22, 2024, the nurse successfully completed annual infection control training. Review on May 1, 2025 of the personnel worksheet revealed three nurses were employed at the dialysis facility. 2. Observation on April 29, 2025 from 9:15 AM through 10:30 AM (75-minutes) revealed, Nurse #1 wore a facemask that was soiled and tattered as the nurse performed chairside pre and post patient assessments and medication administrations. Interview on April 29, 2025 at 4:00 PM with the Clinical Manager revealed, the manager spoke with Nurse #1 on multiple occasions about wearing a facemask that was soiled and tattered while performing patient care. Review on May 1, 2025 of the personnel file for Nurse #1 revealed on July 22, 2024, the nurse successfully completed annual infection control training. Review on May 1, 2025 of the personnel worksheet revealed three nurses were employed at the dialysis facility.”

    Rule V0115. Standard-level.

  • Ic - Clean, Disinfect Surfaces & Equipment/Written Protocols

    The inspectors’ words, 403 words

    “IC-DISINFECT SURFACES/EQUIP/WRITTEN PROTOCOL CFR(s): 494.30(a)(4)(ii) [The facility must demonstrate that it follows standard infection control precautions by implementing- (4) And maintaining procedures, in accordance with applicable State and local laws and accepted public health procedures, for the-] (ii) Cleaning and disinfection of contaminated surfaces, medical devices, and equipment. This Standard is not met as evidenced by: 32003 Based on policy review, observations, and staff interview, the facility staff failed to clean and disinfect oxygen concentrators that remained at the chairside between patient treatments for 12 of 28 stations in use (#1, #2, #4, #6, #7, #9, #13, #17, #19, #20, #21 and #25). The findings include: Review on May 1, 2025 of the facility’s policy, “Cleaning and Disinfecting the Dialysis Station” published September 5, 2023 revealed, “Purpose ...Responsibility ...Background ...Definition [space] Dialysis Station [space] ...Equipment in the dialysis station may include (but is not limited to) the following: Dialysis machine ...Chair/bed ...Individual television and remoted ...General Cleaning ...The dialysis station could become contaminated with blood and other body fluids during treatment. After use, any non-disposable equipment and supplies brought into the dialysis station ...must be disinfected with 1:100 bleach ...” 1. Observation on April 29, 2025 from 12:15 PM through 2:30 (135-minutes) revealed, oxygen concentrators were located at dialysis stations #1, #6, #17, #19, #21 and #25 during patient treatments and they were not cleaned and disinfected between patient treatments. Interview on April 29, 2023 at about 11:30 AM with the Clinical Manager revealed currently, the facility utilized 28 of 42 certified dialysis stations. Interview on May 1, 2025 at 2:10 PM with the Clinical Manager revealed, infection control audits were conducted monthly and were ongoing. Staff education occurred via a huddle notebook but the notebook was not up-to-date and the education could not be validated. 2. Observation on April 30, 2025 from 9:15 AM through 10:30 AM (75-minutes) revealed, oxygen concentrators were located at dialysis stations #2, #4, #6, #7, #9, #13, #20, and #25. Observation revealed the concentrators were not cleaned and disinfected between patient treatments. Interview on April 29, 2023 at about 11:30 AM with the Clinical Manager revealed currently, the facility utilized 28 of 42 certified dialysis stations. Interview on May 1, 2025 at 2:10 PM with the Clinical Manager revealed, infection control audits were conducted monthly and were ongoing. Staff education occurred via a huddle notebook but the notebook was not up-to-date and theducation could not be validated.”

    Rule V0122. Standard-level.

  • Achieve Adequate Clearance

    The inspectors’ words, 631 words

    “POC-ACHIEVE ADEQUATE CLEARANCE CFR(s): 494.90(a)(1) Achieve and sustain the prescribed dose of dialysis to meet a hemodialysis Kt/V of at least 1.2 and a peritoneal dialysis weekly Kt/V of at least 1.7 or meet an alternative equivalent professionally-accepted clinical practice standard for adequacy of dialysis. This Standard is not met as evidenced by: 32003 Based on policy review, observations, medical record reviews and staff interview, the facility staff failed to ensure the BFR was administered as prescribed for 2 of 3 of patients (#10, #11 and #19). The findings include: Review on April 9, 2025 of the facility’s policy, “Patient Assessment and Monitoring” published May 1, 2023 revealed, “Purpose ...Responsibility ...Definitions ...Delegation ...Data Collection ...Pre-Treatment ...During Treatment ...Step 1 ...Step 3 [space] Machine Parameters and Extracorporeal Circuit [space] Check machine settings and measurements: Check prescribed blood flow is being achieved or reason is documented in medical record if unable to meet prescribed blood flow. ...” 1. Observation on April 30, 2025 at 10:05 AM revealed, dialysis treatment for Patient #10 was in progress with a BFR of 500 milliliters per minute Open medical record review on May 1, 2025 revealed Patient #10 was admitted to the in-center facility and on April 23, 2025, the physician ordered a BFR of 500 milliliters per minutes. Treatment sheet review from April 21, 2025 through May 30, 2025 (6-consective treatments) revealed, on April 21, 2025 - the BFR was not at the prescribed rate for 241 of 272-minutes; on April 28, 2025 - the BFR was not at the prescribed rate for 94 of 256-minutes and on April 30, 2025 - the BFR was not at the prescribed rate for 277 of 277-minutes. Review revealed staff did not document a reason for not administering the prescribed BFR. Interview on May 1, 2025 at 2:10 PM with the Clinical Manager revealed, treatment sheet audits occurred monthly for randomly selected patients and staff. Additionally, the audits demonstrated inconsistent documentation with the 30-monitoring which seems to occur at breaktimes. 2. Observation on April 29, 2025 at 12:53 PM revealed, dialysis treatment for Patient #19 was in progress with a BFR of 400 milliliters per minute. Open medical record review on May 1, 2025 revealed #19 was admitted to the in-center facility and on April 7, 2025, the physician ordered a BFR of 400 milliliters per minute. Treatment sheet review from April 21, 2025 through May 30, 2025 (6-consective treatments) revealed, April 11, 2025 - the BFR was not at the prescribed rate for 87 of 180-minutes and on April 25, 2025 - the BFR was not at the prescribed rate for 175 of 175-minutes. Review revealed staff did not document a reason for not administering the prescribed BFR. Interview on May 1, 2025 at 2:10 PM with the Clinical Manager revealed, treatment sheet audits occurred monthly for randomly selected patients and staff. Additionally, the audits demonstrated inconsistent documentation with the 30-monitoring which seems to occur at breaktimes. 3. Observation on April 30, 2025 at 10:30 AM revealed, dialysis treatment for Patient #11 was in progress with a BFR of 400 milliliters per minute. Open medical record review on May 1, 2025 revealed Patient #11 was admitted to the in-center facility and on April 16, 2025, the physician ordered a BFR of 400 milliliters per minute. Treatment sheet review from April 21, 2025 through May 30, 2025 (6-consective treatments) revealed, on April 25, 2025 - the BFR was not at the prescribed rate for 106 of 220-minutes and staff did not document a reason for not administering the prescribed BFR. Interview on May 1, 2025 at 2:10 PM with the Clinical Manager revealed, treatment sheet audits occurred monthly for randomly selected patients and staff. Additionally, the audits demonstrated inconsistent documentation with the 30-monitoring which seems to occur at breaktimes.”

    Rule V0544. Standard-level.

  • Md Resp - Ensure All Adhere To P&P

    The inspectors’ words, 269 words

    “MD RESP-ENSURE ALL ADHERE TO P&P CFR(s): 494.150(c)(2)(i) The medical director must- (2) Ensure that- (i) All policies and procedures relative to patient admissions, patient care, infection control, and safety are adhered to by all individuals who treat patients in the facility, including attending physicians and nonphysician providers; This Standard is not met as evidenced by: 32003 Based on policy review, observation, medical record review, personnel file review and staff interview, the facility staff failed to administer an intravenously medication using an IV pump for 1 of 1 patient (Patient #2). The findings include: Review on May 1, 2025 of the facility’s policy, “Medication Preparation and Administration” published February 2023 revealed, “Purpose ...Responsibility ...Medication Orders ...Qualifications ...Controlled Substances & Sample Medications ...Needles ...Labeling Reconstituted Medication Solutions and Syringes ...Labeling Vials ...Medication Label Handling ...Pre-drawing Medications ...Principles for Medication Preparation ...Monitoring Expired Medications ...Preparing and Administered Medications During Hemodialysis Treatment [space] ...IV infusion pumps are required when medications are administered intravenously. ...” Observation on April 29, 2025 at 12:15 PM revealed Nurse #1 administered 250 milligrams of Calcium gluconate in 250 milliliters intravenously off the IV pump. Interview on April 29, 2025 at 12:15 PM with Nurse #1 revealed, Patient #2 had a recent surgery and Calcium gluconate should be administered toward the end of treatment. Open medical record on May 1, 2025 revealed, Patient #2 was admitted to the in-center facility and there was an order for Calcium gluconate. Personnel file review on May 1, 2025 revealed, Nurse #1 was hired at the in-center facility and the competencies for medication administration and IV check-off were valid until March 2026.”

    Rule V0715. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
May 1, 2025Standard inspection5 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Sep 1, 1976.
  • Run for profit.
  • No deficiency on record in the last three years.
  • Chain: Fresenius Medical Care.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis, peritoneal dialysis and home hemodialysis training.
  • Doesn’t offer a shift starting at 5 p.m. or later.
  • 30 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the Fresenius Medical Care chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 3 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, better than expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
  • CMS gives no : “Too few completed survey responses to report.”
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 53 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5Not rated

How does it compare nearby?

  • Of the 25 dialysis facilities CMS lists in Mecklenburg County, 24 have a star rating from CMS: 2 rated 5 of 5, 4 rated 4 of 5, 15 rated 3 of 5, 3 rated 2 of 5.
  • CMS rates this one 3 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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