Hearth Record

Fmc Bma East Charlotte

A dialysis facility in Charlotte, North Carolina 28205

3033 Eastway Dr, Suite 101, Charlotte, North Carolina 28205. (704) 334-2226.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 3 deficiencies in 1 month of the last 36. Last cited Jun 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Jun 6, 2025: a complaint and standard inspection.

3 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

3 deficiencies in 1 month of the last 36. Last cited Jun 2025. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

3 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Jun 6, 2025: complaint and standard inspection3 deficiencies
  • Compliance With Fed/State/Local Laws

    The inspectors’ words, 266 words

    “COMPLIANCE WITH FED/STATE/LOCAL LAWS CFR(s): 494.20 The facility and its staff must operate and furnish services in compliance with applicable Federal, State, and local laws and regulations pertaining to licensure and any other relevant health and safety requirements. This Standard is not met as evidenced by: 32003 Based on NCBON position statement review, policy review, and staff interview, the facility staff failed to validate heparin prepared by a technician for 1 of 2 observations. The findings include: Review on June 4, 2025 of the position statement from the NCBON revised September 2021 revealed, “ ... 2. May assist the licensed nurse with the administration of heparin, lidocaine, and normal saline, provided there is an established written protocol which limits the delegation to the competent UAP (dialysis technician). Review on June 6, 2025 of the facility’s policy, “North Carolina State Specific: Heparin Administration by Patient Care Technicians” published February 25, 2025 revealed, “ ...Validation Process [space] To validate heparin dose: The Licensed Nurse will watch the PCT draw up heparin into the syringe based on the information on the medication label. ...” Observation of June 5, 2025 at 9:35 AM revealed, PCT #1 obtained two syringes from the “nurse must validate” basket in the medication room. The technician then went to dialysis station #5 with the intent to administer the solution to Patient #16 as a CVC post-treatment. Observation of the two syringes revealed, the nursing staff did not validated the solution and dosage. Interview on June 5, 2025 at 9:40 AM with Nurse #1 revealed PCT #1 drew up the solution without validation from a nurse.”

    Rule V0101. Standard-level. From a complaint.

  • Bacterial Control - Disinfect Monthly/Disinfection Dwell

    The inspectors’ words, 401 words

    “BACT CONTROL-DISINFECT 1X/MO/DWELL CFR(s): 494.40(a) 7 Strategies for bacterial control 7.1 General: disinfect monthly/disinfection dwell Routine low-level disinfection of the pipes should be performed to control bacterial contamination of the distribution system. The frequency of disinfection will vary with the design of the system and the extent to which biofilm has already formed in existing systems, but disinfection must be performed at least monthly. A mechanism should be incorporated in the distribution system to ensure that disinfectant does not drain from pipes during the disinfection period. This Standard is not met as evidenced by: 32003 Based on review of the RO log, review of facility signage, observation of the RO display module, and staff interviews, the facility staff failed to ensure weekly heat disinfections were performed for 1 of 1 RO system for 1 of 2 months reviewed (May 2025). The findings include: Review on June 4, 2025 at about 1:45 PM of the RO log revealed, technical issues with the water softener were identified May 12, 2025 through May 17, 2025 (6-days). From May 19, 2025 through May 21, 2025 (3-days) and May 28, 2025, issues were identified with the verification of the last heat disinfection. Review revealed with each instance, the Biomedical Technician(s) were notified of the technical issues. Review on June 4, 2025 at about 2:30 PM signage posted on the RO system had no effective date and revealed, “What to do when there is a heat disinfection failure on the [brand] RO Displaying W-02-52-03 Warning: Heat disinfection stopped...1...2...3...PLEASE PLACE A WORK ORDER IN [management system] TO DOCUMENT THE PATIENT TREATMENT DELAY AND NOTIFY TECHNICAL!...” Observation on June 4, 2025 at about 2:30 PM of the display panel on the RO system revealed, the last heat disinfection occurred May 11, 2025 and the last chemical disinfection occurred May 20, 2025. Interview on June 4, 2025 at about 2:30 PM with the ATOM revealed, heat disinfection should occur every Sunday and chemical disinfection should occur once a month. Interview revealed two (2) heat disinfections were not performed (May 18, 2025 and May 25, 2025) and no work order was entered into [management system] for the technical issue. Telephone interview on June 6, 2025 at 12:52 PM with the Medical Director revealed, heat disinfection for the RO system was an organizational expectation and knowledge of the technical issue would not be provided to him until the next facility-level quality meeting.”

    Rule V0219. Standard-level. From a complaint.

  • Pe - Hemodialysis Patients In View During Treatments

    The inspectors’ words, 253 words

    “PE-HD PTS IN VIEW DURING TREATMENTS CFR(s): 494.60(c)(4) Patients must be in view of staff during hemodialysis treatment to ensure patient safety, (video surveillance will not meet this requirement). This Standard is not met as evidenced by: 32003 Based on policy review, observation, and staff interview, the facility staff failed to ensure a face mask was not covering the eyes of a patient during dialysis treatment for 1 of 1 patient (Pt #12). The findings include: Review on June 6, 2025 of the facility’s policy, “Patient Assessment and Monitoring” revised May 5, 2023 revealed, “Purpose...Responsibility...Definitions...Delegation ...Data Collection ...Pre-Treatment ...During Treatment ...[space] General Observation/Mental Status [space] ...Ensure each patient’s face is visible and uncovered. Patients may not wear sunglasses or sleeping masks without medical documentation confirming a photosensitivity condition ...” Observation on June 5, 2025 from 8:30 AM to 10:05 AM (95-minutes) revealed, Patient #12 was located dialysis station #27 and the eyes were covered with a yellow face mask. At 9:00 AM, 10:00 AM, and 10:32 AM, PCT #2 was at the chairside and manually entered blood pressure, pulse rates, and BFR/DFR. Observation revealed the technician did not ask the patient to lift up or remove the face mask so that visualization of the patient’s eyes could occur. Open medical record review on June 5, 2025 revealed, Patient #12 was admitted to the in-center facility and had no documented photosensitivity condition. Interview on June 6, 2025 at about 10:20 AM with the Clinical Manager revealed, Patient #12 had no documented photosensitivity condition. NC00228023”

    Rule V0407. Standard-level. From a complaint.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Jun 6, 2025Complaint and standard inspection3 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Jul 7, 2000.
  • Run for profit.
  • No deficiency on record in the last three years.
  • Chain: Fresenius Medical Care.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • 3 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis and a shift starting at 5 p.m. or later.
  • Doesn’t offer peritoneal dialysis and home hemodialysis training.
  • 26 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • In CMS’s survey, patients rate its staff 3 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the Fresenius Medical Care chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 2 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, worse than expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, better than expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, as expected; patients on a kidney transplant waitlist, as expected.
  • Patients rate it 3 of 5 in CMS’s survey of in-center hemodialysis patients (55 interviews, Oct 18, 2024 to Jul 11, 2025): 73% rated the facility 9 or 10 out of 10.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 52 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 53 of 5

How does it compare nearby?

  • Of the 25 dialysis facilities CMS lists in Mecklenburg County, 24 have a star rating from CMS: 2 rated 5 of 5, 4 rated 4 of 5, 15 rated 3 of 5, 3 rated 2 of 5.
  • CMS rates this one 2 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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