Hearth Record

Fresenius Kidney Care Worcester County Dialysis

A dialysis facility in Worcester, Massachusetts 01604

867 Grafton Street, Worcester, Massachusetts 01604. (508) 755-1891.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 5 deficiencies in 1 month of the last 36. Last cited Feb 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Feb 4, 2025: a standard inspection.

5 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

5 deficiencies in 1 month of the last 36. Last cited Feb 2025. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

5 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Feb 4, 2025: standard inspection5 deficiencies
  • Ic - Clean/Dirty Areas, Med Prep Area, No Common Med Carts

    The inspectors’ words, 388 words

    “IC-CLEAN/DIRTY;MED PREP AREA;NO COMMON CARTS CFR(s): 494.30(a)(1)(i) Clean areas should be clearly designated for the preparation, handling and storage of medications and unused supplies and equipment. Clean areas should be clearly separated from contaminated areas where used supplies and equipment are handled. Do not handle and store medications or clean supplies in the same or an adjacent area to that where used equipment or blood samples are handled. When multiple dose medication vials are used (including vials containing diluents), prepare individual patient doses in a clean (centralized) area away from dialysis stations and deliver separately to each patient. Do not carry multiple dose medication vials from station to station. Do not use common medication carts to deliver medications to patients. If trays are used to deliver medications to individual patients, they must be cleaned between patients. This Standard is not met as evidenced by: 10249 Based on observation, and staff interview, the facility failed to ensure that proper infection control practices were followed when personal protective equipment (PPE) came in contact with both clean and dirty items. Findings include: On 2/3/25 at 9:00 A.M., during the flash tour, the surveyor observed 2 hoyer pads, used to transfer patients from their wheel chair to a dialysis chair, hanging from a wall hook. The wall hook was located by station 1. The hoyer pads were overlapping each other. On 2/3/25 at 11:30 A.M., the surveyor observed 3 gowns hanging from separate wall hooks. Two gowns were touching the floor, and a third gown was touching a dialysis chair, that was stored in the area. There were 2 patient’s personal wheelchairs that were pushed up against the wall, preventing staff from hanging their PPE. On 2/3/25 at 1:30 P.M., the surveyor observed 3 gowns hanging from separate wall hooks, however they were touching the floor. On 2/4/25 at 11:00 A.M., the surveyor observed 2 hoyer pads hanging from one wall hook, located by the station 1. The hoyer pads were overlapping each other. During an interview on 2/4/25 at 11:15 A.M., Registered Nurse [RN] #3 said the PPE (gowns) should not be touching the floor, nor should the wheel chairs be placed against the wall, in front of the PPE. RN #3 said she was not aware that the hoyer pads were being stored on the hook and overlapping each other.”

    Rule V0117. Standard-level.

  • Ic - Clean, Disinfect Surfaces & Equipment/Written Protocols

    The inspectors’ words, 321 words

    “IC-DISINFECT SURFACES/EQUIP/WRITTEN PROTOCOL CFR(s): 494.30(a)(4)(ii) [The facility must demonstrate that it follows standard infection control precautions by implementing- (4) And maintaining procedures, in accordance with applicable State and local laws and accepted public health procedures, for the-] (ii) Cleaning and disinfection of contaminated surfaces, medical devices, and equipment. This Standard is not met as evidenced by: 44223 Based on observation, staff interview, and policy review, the facility failed to ensure 1 of 2 staff members (Certified Clinical Hemodialysis Technician [CCHT] #1) observed, adequately cleaned and disinfected contaminated surfaces within the dialysis station, increasing the risk of cross contamination of blood borne pathogens. Findings Include: Review of the facility policy, titled Cleaning and Disinfection of the Dialysis Station, published November 2020, indicated the following: Definition: *Dialysis Station - Area including the dialysis machine, chair/bed and other reusable equipment or supplies utilized during the dialysis treatment, patient training, and/or patient clinic visits. *Equipment in the dialysis station may include (but is not limited to) the following: Dialysis machine/cycler and attachments such as IV pole, BP cuff and hand sanitizer/holder, organizer, chair/bed, Pureflow SL, and individual television and remote. *All work surfaces shall be cleaned and disinfected with 1:100 bleach solution after completion of procedures. On 2/3/25 at 9:50 A.M., the surveyor observed CCHT #1 disinfect station 15 for the next patient. He was observed to disinfect the hemodialysis machine and hemodialysis chair using 1:100 bleach soaked pads. CCHT #1 failed to disinfect the countertops located behind the hemodialysis machine and chair. He also failed to disinfect the portable sharps container that was next to the hemodialysis machine. During an interview on 2/3/25 at 10:05 A.M., CCHT #1 said he only cleans the countertops or sharps container if they see debris on it or if the patient’s belongings were on the counter. During an interview on 2/3/25 at 3:00 P.M., the Director of Operations said the counters and sharps container should have been disinfected.”

    Rule V0122. Standard-level.

  • Carbon Adsorption - Monitoring, Testing Frequency

    The inspectors’ words, 553 words

    “CARBON ADSORP-MONITOR, TEST FREQUENCY CFR(s): 494.40(a) 6.2.5 Carbon adsorption: monitoring, testing freq Testing for free chlorine, chloramine, or total chlorine should be performed at the beginning of each treatment day prior to patients initiating treatment and again prior to the beginning of each patient shift. If there are no set patient shifts, testing should be performed approximately every 4 hours. Results of monitoring of free chlorine, chloramine, or total chlorine should be recorded in a log sheet. Testing for free chlorine, chloramine, or total chlorine can be accomplished using the N.N-diethyl-p-phenylene-diamine (DPD) based test kits or dip-and-read test strips. On-line monitors can be used to measure chloramine concentrations. Whichever test system is used, it must have sufficient sensitivity and specificity to resolve the maximum levels described in [AAMI] 4.1.1 (Table 1) [which is a maximum level of 0.1 mg/L]. Samples should be drawn when the system has been operating for at least 15 minutes. The analysis should be performed on-site, since chloramine levels will decrease if the sample is not assayed promptly. This Standard is not met as evidenced by: 10249 Based on observations, staff interview, and facility policy and guide review, the facility failed to ensure that 1 of 2 staff (Certified Clinical Hemodialysis Technician [CCHT] #1) observed failed to follow the procedure of testing for the presence of Total Chlorine in the reverse osmosis (RO) water. Findings include: Review of the facility policy, titled Total Chlorine Testing using RPC Ultra Low Total Chlorine Stripes, published 3/23/23, indicated the following: *Collect a fresh 100 milliliter (ml) sample of water in a plastic sample cup. *Remove one test strip from its foil package and dip it into the sample for 60 seconds. *While dipping the strip, move it back and forth at a constant gentle rate of approximately two, 1-2 inch wide strokes (one forward-one backward) per second. *Remove the strip and shake once, briskly, to remove excess water. *Wait 20 seconds for the test strip color to develop. While waiting, fold the white plastic handle of the test strip under the reagent area aperture so that it provides a consistent viewing background. *After the 20 second wait period, immediately compare the strip color to the color chart to determine the Total Chlorine level in the sample. The color block that most closely resembles the color of the test strip is the total chlorine level of the sample. *Document results in electronic documentation system or approved paper log. On 2/3/25 at 8:30 A.M., the surveyor observed CCHT #1 perform a Total Chlorine Test with Registered Nurse #1 present to verify. He rinsed the collection cup thoroughly 3 times and obtained a 100 ml sample. CCHT #1 removed a test strip from the package and dipped it into the RO sample, then moved it back and forth for 60 seconds. He removed the test strip from the RO sample and held the strip for 20 seconds. After the 20 seconds, CCHT #1 briskly flicked the excess RO off the test strip, then compared test strip to the color chart. CCHT #1 failed to flick the test strip prior to waiting the 20 seconds for the test strip to develop. During an interview on 2/4/25 at 9:15 A.M., CCHT #1 said it was my error, I should have flicked the strip, then waited 20 seconds.”

    Rule V0196. Standard-level.

  • Frequency - Initial: 30 Days/13 Tx

    The inspectors’ words, 409 words

    “PA-FREQUENCY-INITIAL-30 DAYS/13 TX CFR(s): 494.80(b)(1) An initial comprehensive assessment must be conducted on all new patients (that is, all admissions to a dialysis facility), within the latter of 30 calendar days or 13 hemodialysis sessions beginning with the first dialysis session. This Standard is not met as evidenced by: 44223 Based on record review, interview, and policy review, the facility failed to ensure a change in modality comprehensive interdisciplinary team (IDT) assessment and plan of care was developed within 30 days for 1 Patient (#1), out of a total sample of 7, when the patient changed from Home Hemodialysis (HHD) to In-Center dialysis (ICHD). Findings Include: Review of the facility policy, titled Comprehensive Interdisciplinary Assessment and Plan of Care, dated 7/3/2023, indicated the following: *An initial comprehensive interdisciplinary assessment (CIA) and plan of care (POC) must be conducted on all patients new to dialysis within the latter of 30 days or 13 outpatient hemodialysis sessions beginning with the first outpatient dialysis session. Patients changing modalities are classified as new patients and must have comprehensive interdisciplinary assessments and plans of care with the same frequency as patients new to dialysis. *The timeline for both the completion of the initial comprehensive assessment and the beginning of implementation of the initial patient plan of care is the latter of 30 days from the date of admission or 13 hemodialysis treatments at the facility. Patient #1 was admitted to the facility in December 2024 with a diagnosis of End Stage Renal Disease (ESRD), requiring hemodialysis three times a week. Review of the last comprehensive assessments and corresponding plan of care, developed when the patient was in the home program (completed December 13, 2024), indicated the patient was receiving dialysis at the Dialysis Den (a dedicated space in a skilled nursing facility where patients receive hemodialysis treatments, which is a part of the home dialysis program). Further review of the medical record indicated Patient #1 transferred to In-Center dialysis on December 26, 2024. There was no change in modality comprehensive assessment or plan of care completed by the IDT, as required when a patient changes modalities. During an interview on 2/4/25 at 12:30 P.M., the Director of Operations said there was no change of modality assessment completed. During an interview on 2/4/25 at 1:00 P.M., the Social Worker said she wasn’t aware an assessment needed to be completed, but she would look at the schedule and add the patient to the care plan calendar.”

    Rule V0516. Standard-level.

  • Effective Nutritional Status

    The inspectors’ words, 480 words

    “POC-EFFECTIVE NUTRITIONAL STATUS CFR(s): 494.90(a)(2) The interdisciplinary team must provide the necessary care and counseling services to achieve and sustain an effective nutritional status. A patient’s albumin level and body weight must be measured at least monthly. Additional evidence-based professionally-accepted clinical nutrition indicators may be monitored, as appropriate. This Standard is not met as evidenced by: 37349 Based on record review, staff interview, and document review, the facility failed to adjust the dialysis treatment per their potassium (K+) algorithm to achieve and sustain an acceptable potassium level for 1 of 1 applicable patients (#7), out of a total sample of 7 patients. Potassium levels that are too high (Hyperkalemia) or too low (Hypokalemia) can cause health issues, including abnormal heart rhythms. Findings include: Review of the facility Potassium Algorithm, undated, included the following: Goal * To prevent complications of Hyperkalemia * To prevent complications of Hypokalemia Algorithm * If K+ level is less than 6.0 patient to dialyze on a 2.0 K+ bath * If K+ level is 6.0 or greater patient to dialyze on a 1.0 K+ bath * Resume 2.0 K+ bath when weekly K+ falls below 5.0 Patient #7 admitted to the facility in March 2022 with a diagnosis of End Stage Renal Disease, requiring dialysis. Review of K+ lab results for Patient #7, included the following: 1/14/25 - 6.0 (per the algorithm patient to dialyze on 1.0 K+ bath as K+ is 6.0 or greater) 1/21/25 - 5.3 (per the algorithm patient to dialyze on 1.0 K+ bath as weekly K+ not below 5.0) 1/28/25 - 5.6 (per the algorithm patient to dialyze on 1.0 K+ bath as weekly K+ not below 5.0) Review of the dialysis treatment order for Patient #7, dated 1/2/25, indicated that the order was for a 2.0 K+ bath. Review of the dialysis treatment sheets for Patient #7 indicated that treatment was run with a 2.0 K + bath for 6 treatments including on 1/16/25, 1/18/25, 1/21/25, 1/23/25, 1/25/25, and 1/28/25, despite the elevated K+ level obtained on 1/14/25. Review of the clinical note, dated 1/29/25, indicated “K 5.6, bath changed to 1K per algorithm.” Review of the dialysis treatment order for Patient #7, dated 1/30/25, indicated the order changed to a 1.0 K+ bath, 16 days after the initial K+ result 6.0 or greater. During an interview on 2/4/25 at 2:05 P.M., Registered Nurse #3 said that when K+ is 6.0 or greater, a patient should use a 1.0 K+ bath until K+ falls below 5.0. During an interview on 2/4/25 at 3:15 P.M., the Director of Operations said that Patient #7 should have been on a 1 K+ bath when the facility received the 6.0 K+ result from 1/14/25. She said the K+ bath change should have happened sooner than it did, and she was not able to find documentation in the medical record why that did not happen.”

    Rule V0545. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Feb 4, 2025Standard inspection5 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Jul 2, 2018.
  • Run for profit.
  • No deficiency on record in the last three years.
  • Chain: Fresenius Medical Care.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis.
  • Doesn’t offer peritoneal dialysis, home hemodialysis training and a shift starting at 5 p.m. or later.
  • 19 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the Fresenius Medical Care chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 5 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, better than expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, better than expected; patients on a kidney transplant waitlist, better than expected.
  • CMS gives no : “Too few completed survey responses to report.”
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 55 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5Not rated

How does it compare nearby?

  • Of the 11 dialysis facilities CMS lists in Worcester County, 10 have a star rating from CMS: 4 rated 5 of 5, 1 rated 4 of 5, 5 rated 3 of 5.
  • CMS rates this one 5 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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