Hearth Record

Fmc Dialysis Services of Blackstone Valley

A dialysis facility in Milford, Massachusetts 01757

42 Cape Road, Milford, Massachusetts 01757. (508) 634-4331.

CMS’s own record, on Care Compare

Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.

The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 5 deficiencies in 1 month of the last 36. Last cited Oct 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Oct 10, 2024: a standard inspection.

5 deficiencies cited in the last three years.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

When those deficiencies happened

5 deficiencies in 1 month of the last 36. Last cited Oct 2024. Most serious: Standard-level. The last 3 years, to Oct 30, 2026.

5 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Oct 10, 2024: standard inspection5 deficiencies
  • Ic - Items Taken To Station Disposed/Dedicated Or Disinfected

    The inspectors’ words, 366 words

    “IC-IF TO STATION=DISP/DEDICATE OR DISINFECT CFR(s): 494.30(a)(1)(i) Items taken into the dialysis station should either be disposed of, dedicated for use only on a single patient, or cleaned and disinfected before being taken to a common clean area or used on another patient. -- Nondisposable items that cannot be cleaned and disinfected (e.g., adhesive tape, cloth covered blood pressure cuffs) should be dedicated for use only on a single patient. -- Unused medications (including multiple dose vials containing diluents) or supplies (syringes, alcohol swabs, etc.) taken to the patient’s station should be used only for that patient and should not be returned to a common clean area or used on other patients. This Standard is not met as evidenced by: 44223 Based on observation, interview, and policy review, the facility staff failed to ensure Personal Protective Equipment (PPE) worn into the dialysis station had been cleaned and disinfected prior to entering the dialysis station. Findings Include: Review of the facility policy, titled Personal Protective Equipment, published 11/6/23, included the following: Purpose: The purpose of this policy is to identify Personal Protective Equipment (PPE) and potential areas for use. Policy: Personal protective equipment including a full-face shield or mask and protective eyewear with full side shield, fluid-resistant gowns, and gloves, must be worn to protect employees from blood or other potentially infectious material (OPIM). PPE is used to protect employees who are occupationally exposed to blood or OPIM when performing procedures during which spurting or splattering of blood might occur. On 10/8/24 at 12:00 P.M., during an observation of the treatment area, the surveyor observed the Clinical Manager (CM) pull a face shield out of a drawer at the front of the nursing station and put it on prior to entering a treatment station to care for a patient. During further observation the surveyor observed 6 face shields stacked on top of each other in the drawer, causing concern for potential cross contamination. During an interview on 10/9/24 at 2:45 P.M. the CM said she was unable to say whether or not the face shields had been cleaned and that there is no process in place to ensure they are cleaned prior to going in the drawer.”

    Rule V0116. Standard-level.

  • Dialysate Proportioning - Monitor Ph/Conductivity

    The inspectors’ words, 533 words

    “DIALYS PROPORT-MONITOR PH/CONDUCTIVITY CFR(s): 494.40(a) 5.6 Dialysate proportioning: monitor pH/conductivity It is necessary for the operator to follow the manufacturer’s instructions regarding dialysate conductivity and to measure approximate pH with an independent method before starting the treatment of the next patient. This Standard is not met as evidenced by: 38141 Based on interview, record review, and policy review, the facility failed to ensure staff documented the theoretical conductivity (TCD), which is the expected conductivity of the dialysate calculated by the machine based on the dialysate composition, sodium, and bicarbonate setting, prior to initiating treatment for 3 of 7 patients records (#1,#2,#6) reviewed out of a total sample of 10 patients. Findings Include: Review of the facility policy, titled Checking Conductivity and pH of Final Dialysate, published 5/6/24, included the following: Purpose: The purpose of this policy is to provide guidance to verify final dialysate conductivity and pH prior to initiating hemodialysis treatments and during treatments if required. The theoretical conductivity (TCD) is calculated by the machine based on the concentrate formula selected, and the sodium and bicarbonate values entered in the dialysate composition screen. To ensure delivery of safe dialysate, the conductivity alarm limits must be maintained at +/- 0.5 mS/cm of the TCD. Check TCD on all dialysis machines. Ensure alarm limits are +/- 0.5 mS/cm of the TCD of the dialysate concentrate ordered by the attending physician. Staff/care partners must maintain limits at +/-0.5 mS/cm of the TCD. If limits are found not to be set appropriately, staff should adjust them to +/- 0.5 mS/cm of the TCD. Staff/care partners May Not Adjust them to any other position than +/- 0.5 mS/cm of the TCD. Documentation: Record conductivity and pH readings in the facility treatment record. 1.) For Patient #2, the facility failed to ensure that staff documented the TCD in the treatment record. Patient #2 was admitted to the facility in December 2023 with a diagnosis of End Stage Renal Disease requiring dialysis. Review of 9 treatment sheets, dated 9/17/24 through 10/5/24, indicated that staff failed to document the TCD for 3 of 9 treatments including 9/28/24, 10/1/24 and 10/5/24. 2.) For Patient #6, the facility failed to ensure that staff documented the TCD in the treatment record. Patient #6 was admitted to the facility in March 2024 with a diagnosis of End Stage Renal Disease requiring dialysis. Review of 9 treatment sheets, dated 9/18/24 through 10/7/24, indicated that staff failed to document the TCD for 7 of 9 treatments including 9/18/24, 9/23/24, 9/25/24, 9/30/24, 10/2/24, 10/4/24 and 10/7/24. During an interview on 10/9/24 at 2:40 P.M., the Clinical Manager (CM) said the TCD should be documented on the treatment sheet. 44223 3.) For Patient #1 the facility failed to ensure that staff documented the TCD in the treatment record. Patient #1 was admitted to the facility in July 2024 with a diagnosis of End Stage Renal Disease requiring hemodialysis three times a week. Review of 9 treatment sheets, dated 9/18/24-10/7/24, indicated the staff failed to document the TCD for 4 of 9 treatments, including 9/23/24, 9/25/24, 10/2/4, and 10/7/24. During an interview on 10/9/24 at 2:40 P.M. the CM said the TCD should be documented on the treatment sheets.”

    Rule V0250. Standard-level.

  • Achieve Adequate Clearance

    The inspectors’ words, 282 words

    “POC-ACHIEVE ADEQUATE CLEARANCE CFR(s): 494.90(a)(1) Achieve and sustain the prescribed dose of dialysis to meet a hemodialysis Kt/V of at least 1.2 and a peritoneal dialysis weekly Kt/V of at least 1.7 or meet an alternative equivalent professionally-accepted clinical practice standard for adequacy of dialysis. This Standard is not met as evidenced by: 38141 Based on observation, interview and record review, the facility failed to deliver the prescribed dialysate for 1 of 4 applicable patients (#8) in a total of 10 sampled patients. Findings include: A dialysate bath is made up of bicarbonate, treated water and acid concentrate. The acid concentrate contains specific concentrations of potassium (K), calcium (Ca), sodium, magnesium and other electrolytes as well as glucose. Potassium plays a key role in smooth muscle contraction, especially within the heart. Potassium concentration is significant as an alteration in serum potassium concentration can result in irregular heart rhythms. The normal value range for serum potassium is 3.6-5.0 mEq/L. Review of the physician’s dialysis bath prescription orders for Patient #8, dated 9/21/24, indicated the following: Dialyzer: Optiflux 200NRe and the dialysate bath contained Potassium 2K, calcium 2.25 and bicarb 35. On 10/8/24 at 8:55 A.M., during treatment floor observation, the surveyor reviewed the dialysis prescription for Patient #8 with the Charge Nurse (CN). Upon observation of the dialysis machine, the patient was receiving potassium 3K, not 2K as ordered. During an interview on 10/8/24 at 9:05 A.M., the CN said that the order was for 2K, and she was not sure why Patient #8 was receiving 3K instead of 2K as ordered. The CN told the surveyor that she switched it back to 2K as ordered and that she will notify the physician.”

    Rule V0544. Standard-level.

  • Va Monitor To Prevent Failure/Stenosis

    The inspectors’ words, 446 words

    “POC-VA MONITOR/PREVENT FAILURE/STENOSIS CFR(s): 494.90(a)(5) The patient’s vascular access must be monitored to prevent access failure, including monitoring of arteriovenous grafts and fistulae for symptoms of stenosis. This Standard is not met as evidenced by: 44223 Based on observation, staff interview, and policy review, the facility failed to ensure that a vascular access site was monitored while a pressure clamp was being utilized to prevent access failure and/or stenosis for 1 of 2 applicable patients (#10), from a total sample of 10 patients. Findings Include: Purpose: The purpose of this procedure is to provide guidance for when pressure clamps may be used on fistula or graft cannulation sites for hemostasis post treatment. Recommendations: Keep clamp use to a minimum. Patient and/or family members should be instructed to hold sites whenever possible. Policy: * A doctor’s order is required for clamp usage. *Use only one clamp at a time to prevent excessive pressure which can cause thrombosis. While the clamp remains on the access, check for thrill every 10 minutes. Do not leave clamps in place longer than 20 minutes per clamp. *Patient care staff must monitor clamp placement carefully while in use as clamp may slip and result in blood loss. Patient #10 was admitted to the facility in August 2014 with a diagnosis of End Stage Renal Disease requiring hemodialysis three times a week. Review of the medical record indicated the patient did not have a physician order for the use of a pressure clamp. On 10/8/24 at 9:50 A.M., the surveyor observed Registered Nurse (RN) #3 discontinue dialysis treatment for Patient #10, who had an arteriovenous (AV) fistula on his/her right arm. RN #3 was observed to have removed the needle from the upper access, applied gauze and tape, then Patient #10, with a gloved hand, applied pressure to the site. At 9:55 A.M., RN #3 removed the needle from the lower access, applied gauze and tape, then applied a pressure clamp. RN #3 then left station #6, while Patient #10 continued to apply pressure on the upper access, and the clamp remained on the lower access. At 10:22 A.M., the Charge Nurse was observed entering station #6 and removed the clamp from the lower access. RN #3 failed to assess the clamped site after 10 minutes per the facility policy, and left the clamp on Patient #10’s lower access for a total of 27 minutes, exceeding the 20 minutes per facility policy. During an interview on 10/9/24 at 12:08 P.M., the Clinical Manager (CM) said Patient #10 did not have an order for a clamp. She also said the site should of been checked after 10 minutes and then removed after 20 minutes.”

    Rule V0551. Standard-level.

  • Md Resp - Ensure All Adhere To P&P

    The inspectors’ words, 947 words

    “MD RESP-ENSURE ALL ADHERE TO P&P CFR(s): 494.150(c)(2)(i) The medical director must- (2) Ensure that- (i) All policies and procedures relative to patient admissions, patient care, infection control, and safety are adhered to by all individuals who treat patients in the facility, including attending physicians and nonphysician providers; This Standard is not met as evidenced by: 44223 Based on staff interview and policy review, the Medical Director failed to ensure that staff adhered to the heparin administration policy and documented that they waited 3-5 minutes after administration of heparin (blood thinning medication) bolus to initiate dialysis treatment for 3 of 7 applicable patients (#1,#3,#5) out of a total sample of 10 patients. Findings Include: Review of the facility policy, titled Heparin Bolus Administration, published 11/1/21, included the following: *Allow heparin to circulate within the bloodstream for a minimum of 3-5 minutes before initiating treatment to prevent blood from clotting in the dialysis circuit. 1.) For Patient #1, the Medical Director failed to ensure the staff adhered to the heparin administration policy and waited 3-5 minutes after administration to initiate treatment. Review of the medical record indicated Patient #1 had a physician’s order to administer heparin bolus 2000 units intravenously (IV) every dialysis treatment. Review of 9 treatment sheets, dated 9/18/24-10/7/24, indicated for 6 of 9 treatments staff failed to wait 3-5 minutes after administration of heparin to initiate treatment, including the following: *On 9/20/24 treatment started at 10:44 A.M., heparin was documented as administered at 10:48 A.M., 4 minutes after the initiation of treatment, not the 3-5 minutes prior to initiation of dialysis per the facility policy. *On 9/23/24 treatment started at 10:30 A.M., heparin was documented as administered at 11:01 A.M., 31 minutes after the initiation of treatment, not the 3-5 minutes prior to initiation of dialysis per the facility policy. *On 9/25/24 treatment started at 10:24 A.M., heparin was documented as administered at 10:22 A.M., 2 minutes prior to the initiation of treatment, not the 3-5 minutes prior to initiation of dialysis per the facility policy. *On 9/27/24 treatment started at 10:41 A.M., heparin was documented as administered at 10:43 A.M., 2 minutes after the initiation of treatment, not the 3-5 minutes prior to initiation of dialysis per the facility policy. *On 9/30/24 treatment started at 10:30 A.M., heparin was documented as administered at 10:31 A.M., 1 minute after initiation of treatment, not the 3-5 minutes prior to initiation of dialysis per the facility policy. *On 10/4/24 treatment started at 10:30 A.M., heparin was documented as administered at 10:31 A.M., 1 minute after the initiation of treatment, not the 3-5 minutes prior to initiation of dialysis per the facility policy. 2.) For Patient #3, the Medical Director failed to ensure the staff adhered to the heparin administration policy and waited 3-5 minutes after the administration to initiate treatment. Review of the medical record indicated Patient #3 had a physician’s order to administer heparin bolus 2000 units IV every dialysis treatment. Review of 9 treatment sheets, dated 9/20/24-10/7/24, indicated for 4 of 9 treatments, staff failed to wait the 3-5 minutes after administration of heparin to initiate treatment, including the following: *On 9/27/24 treatment started at 6:36 A.M., heparin was documented as administered at 7:06 A.M., 30 minutes after the initiation of treatment, not the 3-5 minutes prior to initiation of dialysis per the facility policy. *On 9/30/24 treatment started at 6:54 A.M., heparin was documented as administered at 6:53 A.M., 1 minute prior to the initiation of treatment, not the 3-5 minutes prior to initiation of dialysis per the facility policy. *On 10/2/24 treatment started at 6:55 A.M., heparin was documented as administered at 6:54 A.M., 1 minute prior to the initiation of treatment, not the 3-5 minutes prior to initiation of dialysis per the facility policy. *On 10/5/24 treatment started at 6:27 A.M., heparin was documented as administered at 6:29 A.M., 2 minutes after the initiation of treatment, not the 3-5 minutes prior to initiation of dialysis per the facility policy. 3.) For Patient #5, the Medical Director failed to ensure the staff adhered to the heparin administration policy and waited 3-5 minutes after the administration to initiate treatment. Review of the medical record indicated Patient #5 had a physician’s order to administer heparin bolus 2000 units IV every dialysis treatment. Review of 9 treatment sheets, dated 9/13/24-10/4/24, indicated for 5 of 9 treatments, staff failed to wait the 3-5 minutes after administration of heparin to initiate treatment, including the following: *On 9/13/24 treatment started at 9:28 A.M., heparin was documented as administered at 9:28 A.M., 0 minutes prior to the initiation of treatment, not the 3-5 minutes prior to initiation of dialysis per the facility policy. *On 9/16/24 treatment started at 9:31 A.M., heparin was documented as administered at 9:46 A.M., 15 minutes after the initiation of treatment, not the 3-5 minutes prior to initiation of dialysis per the facility policy. *On 9/20/24 treatment started at 9:16 A.M., heparin was documented as administered at 9:14 A.M., 2 minutes prior to the initiation of the treatment, not the 3-5 minutes prior to initiation of dialysis per the facility policy. *On 9/25/24 treatment started at 9:15 A.M., heparin was documented as administered at 9:15 A.M., 0 minutes prior to the initiating of treatment, not the 3-5 minutes prior to initiation of dialysis per the facility policy. *On 9/27/24 treatment started at 9:15 A.M., heparin was documented as administered at 9:17 A.M., 2 minutes after the initiation of treatment, not the 3-5 minutes prior to initiation of dialysis per the facility policy. During an interview on 10/9/24 at 2:40 P.M., the Clinical Manager said that heparin should be given 3-5 minutes before the initiation of dialysis.”

    Rule V0715. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Oct 10, 2024Standard inspection5 deficiencies cited

Is it certified?

  • Medicare-certified dialysis facility, certified or last recertified on Nov 30, 1999.
  • Run for profit.
  • No deficiency on record in the last three years.
  • Chain: Fresenius Medical Care.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for dialysis facilities.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 28, 2026. Updated monthly.

What does it offer?

  • Offers in-center hemodialysis.
  • Doesn’t offer peritoneal dialysis, home hemodialysis training and a shift starting at 5 p.m. or later.
  • 22 dialysis stations.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • In CMS’s survey, patients rate its staff 5 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Who owns it?

  • Part of the Fresenius Medical Care chain, as CMS lists it.
  • CMS publishes no owners file for dialysis facilities, so no other owner is named.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

How do patients fare?

  • CMS rates it 3 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
  • Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, as expected; patients dialysing through a fistula, as expected; patients on a kidney transplant waitlist, better than expected.
  • Patients rate it 5 of 5 in CMS’s survey of in-center hemodialysis patients (35 interviews, Oct 18, 2024 to Jul 11, 2025): 77% rated the facility 9 or 10 out of 10.
Source:

CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Star ratingCMS’s star rating for dialysis facilities, 1 to 53 of 5
Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 55 of 5

How does it compare nearby?

  • Of the 11 dialysis facilities CMS lists in Worcester County, 10 have a star rating from CMS: 4 rated 5 of 5, 1 rated 4 of 5, 5 rated 3 of 5.
  • CMS rates this one 3 of 5.
Source:

CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
  • CMS doesn’t publish staffing levels for dialysis facilities.
  • CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 30, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.