Ara Auburn Dialysis Center
A dialysis facility in Auburn, Massachusetts 01501
771 Southbridge Street, Suite 1, Auburn, Massachusetts 01501. (508) 832-3604.
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The short answer
Record last released by CMS on Oct 14, 2026.
- 5of 5 CMS’s star rating
- 4of 5 patient survey rating
- 2 deficiencies cited in the last three years
- 16 dialysis stations
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Feb 11, 2025: a standard inspection.
2 deficiencies cited in the last three years.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 14, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Feb 2025. Most serious: Standard-level. The last 3 years, to Oct 19, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 14, 2026. Updated monthly.
Feb 11, 2025: standard inspection2 deficiencies
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Achieve Adequate Clearance
The inspectors’ words, 1,095 words
“POC-ACHIEVE ADEQUATE CLEARANCE CFR(s): 494.90(a)(1) Achieve and sustain the prescribed dose of dialysis to meet a hemodialysis Kt/V of at least 1.2 and a peritoneal dialysis weekly Kt/V of at least 1.7 or meet an alternative equivalent professionally-accepted clinical practice standard for adequacy of dialysis. This Standard is not met as evidenced by: 44223 Based on observation, interview, and record review, the facility failed to ensure the dialysis treatment order was delivered as prescribed, relative to Blood Flow Rate [BFR]-speed measured in millimeter per minute [ml/min] in which the patient’s blood is pushed through the dialysate and back into the body) and Dialysate Flow Rate (DFR-the measurement of how fast the dialysis solution flows in ml/min to draw toxins from the patient’s blood) for 1 of 4 prescriptions observed; and for 3 of 6 applicable patient’s (#2, #3, and #6) records reviewed, out of a total sample of 9 patients. Findings Include: 1. For Patient #2, the facility failed to ensure the dialysis prescription was delivered as prescribed relative to DFR. Patient #2 was admitted to the facility in April 2022 with a diagnosis of End Stage Renal Disease (ESRD), requiring hemodialysis treatment 3 times a week. During an observation on 2/10/25 at 8:30 A.M., the surveyor observed Patient #2 receiving dialysis treatment and the machine was set at a DFR rate of 500 ml/min, and not the 800 ml/min as prescribed. Review of the physician’s order, dated 2/10/25, indicated the DFR was to be delivered at a rate of 800 ml/min. During an interview on 2/10/25 at 8:35 A.M., Certified Clinical Hemodialysis Technician [CCHT] #4 reviewed the physician’s order and said it should be running at 800 and not 500. She said she was not sure why it wasn’t running at the correct order. 38141 2. For Patient #2, #3, and #6, the dialysis staff failed to ensure the BFR and/or DFR were delivered as prescribed. a. For Patient #2, the dialysis staff failed to ensure the BFR and DFR were delivered as prescribed. Patient #2 was admitted to the facility in April 2022 with diagnoses which included End Stage Renal Disease (ESRD), requiring hemodialysis treatment 3 times a week. Review of the Physician’s order, dated 1/21/25, indicated the BFR was to be delivered at a rate of 400 ml/min, and DFR was to be delivered at the rate of 800 ml/min. Review of the 9 Hemodialysis Flowsheets, dated 1/22/25 through 2/10/25, indicated that the BFR and DFR had not been delivered as prescribed for 6 of 9 Hemodialysis Flowsheets as follows: *1/24/25 - the DFR was delivered at a rate of 500 ml/min, not 800 ml/min as ordered, and there was no documentation to indicate why the physician’s order was not followed. *1/27/25 - the BFR was delivered at a rate of 450 ml/min, not 400 ml/min, and there was no documentation to indicate why the physician’s order was not followed. *1/29/25 - the BFR was delivered at a rate of 450 ml/min, not 400 ml/min as ordered, and there was no documentation to indicate why the physician’s order was not followed. *1/31/25 - the BFR was delivered at a rate of 450 ml/min, not 400 ml/min as ordered, and there was no documentation to indicate why the physician’s order was not followed. *2/5/25 - the BFR was delivered at a rate of 200 ml/min, not 400 ml/min as ordered, and there was no documentation to indicate why the physician’s order was not followed. *2/10/25 - the DFR was delivered at a rate of 500 ml/min, not 800 ml/min as ordered, and there was no documentation to indicate why the physician’s order was not followed. During an interview on 2/10/25 at 3:55 P.M., the Clinic Manager (CM) said staff should run the prescription per the MD order. 10249 b. For Patient #3, the dialysis staff failed to ensure that the DFR were delivered as prescribed. Patient #3 was admitted to the facility in November 2024 with diagnoses which included End Stage Renal Disease (ESRD), requiring requiring hemodialysis treatment 3 times a week. Review of the Physician’s order, dated 11/11/24 and revised on 1/10/25, indicated the BFR was to be delivered at a rate of 350 ml/min, and DFR was to be delivered at the rate of 800 ml/min. Review of the 9 Hemodialysis Flowsheets, dated 1/23/25 through 2/10/25, indicated the DFR had not been delivered as prescribed for 3 of 9 Hemodialysis Flowsheets as follows: *1/24/25 - the DFR was delivered at a rate of 500 ml/min, not 800 ml/min as ordered, and there was no documentation to indicate why the physician’s order was not followed. *2/3/25 - the DFR was delivered at a rate of 500 ml/min, not 800 ml/min as ordered, and there was no documentation to indicate why the physician’s order was not followed. *2/10/25 - the DFR was delivered at a rate of 500 ml/min, not 800 ml/min as ordered, and there was no documentation to indicate why the physician’s order was not followed. During an interview on 2/10/25 at 3:55 P.M., the CM said staff should run the prescription per the MD order. The CM also said she could not find any explanation why the DFR was changed. 27189 c. For Patient #6, the dialysis staff failed to ensure the BFR was delivered as prescribed. Patient #2 was admitted to the facility in March 2022 with diagnoses which included End Stage Renal Disease (ESRD), requiring hemodialysis treatment 3 times a week Review of the Physician orders, dated 1/28/25, indicated the BFR was to be delivered at a rate of 450 ml/min. Review of 9 hemodialysis Treatment Flowsheets, dated 1/21/25 through 2/8/25, indicated the BFR had not been delivered as prescribed on 3 of 9 Treatment Flowsheets as follows: * 1/28/25 - The BFR was delivered at a rate of 400 ml/min, not 450 ml/min as ordered, and there was no documentation to indicate why the physician’s order was not followed. * 2/4/25 - The BFR was delivered at a rate of 400 ml/min, not 450 ml/min as ordered, and there was no documentation to indicate why the physician’s order was not followed. * 2/8/25 - The BFR was delivered at a rate of 400 ml/min, not 450 ml/min as ordered, and there was no documentation to indicate why the physician’s order was not followed. During an interview on 2/11/25 at 2:00 P.M., the CM said staff must follow the physician’s order for the BFR. The CM also said if for some reason the staff cannot deliver the ordered BFR rate, they should document the justification, but did not.”
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Va Monitor To Prevent Failure/Stenosis
The inspectors’ words, 281 words
“POC-VA MONITOR/PREVENT FAILURE/STENOSIS CFR(s): 494.90(a)(5) The patient’s vascular access must be monitored to prevent access failure, including monitoring of arteriovenous grafts and fistulae for symptoms of stenosis. This Standard is not met as evidenced by: 37349 Based on observation, interview, and policy review, the facility failed to ensure that 1 of 2 staff members (Certified Clinical Hemodialysis Technician [CCHT] #2 observed, did not use a tourniquet when initiating treatment for 1 of 1 applicable patients (#8) with a Arteriovenous Graft (AVG), out of a total sample of 9 patients. Findings include: Review of the facility policy, titled AVF-AVG Cannulation, Treatment Initiation, and Termination, last revised 6/20/24, included the following: * Tourniquets are not used on grafts because the graft is made of synthetic material that does not expand and contract like blood vessels do. On 2/11/25 at 11:00 A.M., the surveyor observed CCHT #2 initiate dialysis treatment for Patient #8. She assessed the AVG, washed the AVG, applied a tourniquet, disinfected and cannulated the lower access site, then disinfected and cannulated the upper access site. She removed the tourniquet and started the dialysis treatment. Review of the medical record indicated that Patient #8 received dialysis treatment three times per week using an AVG in his/her left upper arm. During an interview on 2/11/25 at 11:15 A.M., CCHT #2 said that a tourniquet is not typically used for patients with a AVG, but she uses one for Patient #8. During an interview on 2/11/25 at 12:20 P.M., the Clinical and Regulatory Manager said that a tourniquet is not typically used for patients with an AVG, and she could find no information in the medical record to support using one for Patient #8.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Feb 11, 2025 | Standard inspection | 2 deficiencies cited |
Is it certified?
- Medicare-certified dialysis facility, certified or last recertified on Jul 24, 2018.
- Run for profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
- Chain: American Renal Associates.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 14, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for dialysis facilities.
- None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
CMS, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies. Released Oct 14, 2026. Updated monthly.
What does it offer?
- Offers in-center hemodialysis and peritoneal dialysis.
- Doesn’t offer home hemodialysis training and a shift starting at 5 p.m. or later.
- 16 dialysis stations.
- CMS doesn’t publish staffing levels for dialysis facilities.
- In CMS’s survey, patients rate its staff 5 of 5.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
Who owns it?
- Part of the American Renal Associates chain, as CMS lists it.
- CMS publishes no owners file for dialysis facilities, so no other owner is named.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
How do patients fare?
- CMS rates it 5 of 5 stars (Jan 1, 2021 to Dec 31, 2024).
- Compared by CMS with what it expects for the facility’s patients: patient survival, as expected; hospital admissions, as expected; readmissions to hospital, as expected; blood transfusions, as expected; emergency department visits, as expected; emergency department visits within 30 days of a hospital stay, as expected; bloodstream infections, better than expected; patients dialysing through a fistula, as expected; patients put on a kidney transplant waitlist in their first year of dialysis, better than expected; patients on a kidney transplant waitlist, better than expected.
- Patients rate it 4 of 5 in CMS’s survey of in-center hemodialysis patients (37 interviews, Oct 18, 2024 to Jul 11, 2025): 80% rated the facility 9 or 10 out of 10.
CMS, Dialysis Facility - Listing by Facility and Patient survey (ICH CAHPS) - Facility. Released Jul 15, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Star ratingCMS’s star rating for dialysis facilities, 1 to 5 | 5 of 5 |
| Patient survey ratingCMS star rating from its survey of the facility’s in-center hemodialysis patients (ICH CAHPS), 1 to 5 | 4 of 5 |
How does it compare nearby?
- Of the 11 dialysis facilities CMS lists in Worcester County, 10 have a star rating from CMS: 4 rated 5 of 5, 1 rated 4 of 5, 5 rated 3 of 5.
- CMS rates this one 5 of 5.
CMS, Dialysis Facility - Listing by Facility. Released Jul 15, 2026. Updated quarterly.
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for dialysis facilities, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says it has no dialysis inspection reports after February 19, 2026, while it moves to a new system: a later inspection is not shown yet.
- CMS doesn’t publish staffing levels for dialysis facilities.
- CMS publishes no owners file for dialysis facilities: the chain it lists is the only owner named.
Sources
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Centers for Medicare & Medicaid Services, Dialysis Facility - Listing by Facility (23ew-n7w9).
Released Jul 15, 2026 and checked Oct 19, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Patient survey (ICH CAHPS) - Facility (59mq-zhts).
Released Jul 15, 2026 and checked Oct 19, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR Dialysis Facility (ESRD) 2567 statements of deficiencies (ESRD_2567s_2018_to_2026YTD.xlsx).
Released Oct 14, 2026 and checked Oct 19, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 19, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.