Kindercare Learning Centers 000272

Repeat Violation

“The center must conduct a Central Registry Search request every five years. Staff #2, employed 13 years, did not have a five year repeat Central Registry background check in the record. Staff #2’s Central Registry request was overdue by eight months.”

Rule 22.1-289.035-A. From a complaint.

When staff are supervising children, they shall always ensure their care, protection, and guidance.

“Staff #1 was supervising nine children in Classroom #1. Child #1, 4 years old, wandered out of the exit door of Classroom #1 and onto the playground. Child #1 was out of sight and sound of Staff #1 for approximately two minutes.”

Rule 8VAC20-780-340-A. From a complaint.

Repeat Violation

“Children under 10 years of age always shall be within actual sight and sound supervision of staff. Child #1, four years old, was not within actual sight and sound supervision of Staff #1 for approximately two minutes.”

Rule 8VAC20-780-340-F. From a complaint.

Repeat Violation

“The center shall implement a monthly practice evacuation drill. The center did not implement a monthly practice evacuation drill for the months of June and July. Staff #4 confirmed that a practice evacuation drill was not conducted for the months of June and July.”

Rule 8VAC20-780-550-D. From a complaint.

22.1-289.035-B-3

“The center must request a search of the central registry prior to the employee’s first day of employment. Staff #4, who has been employed for four months, did not have a central registry search requested. Staff #4 was working alone with children at the time of the inspection.”

Rule 22.1-289.035-B-3.

Repeat Violation

“The center shall obtain documentation of additional immunizations once every six months for children under the age of two years. The record for Child #1, 14 months old, did not contain additional immunizations once every six months. Documentation of the last immunizations was dated when Child #1 was two months old and 10 months ago.”

Rule 8VAC20-780-130-E.

Repeat Violation

“Each staff member shall submit documentation of a negative tuberculosis(TB) screening at the time of employment and within the last calendar days of the date of employment. Staff #5, employed for two months, had documentation of a negative TB screening dated six days after the first day of employment.”

Rule 8VAC20-780-160-A.

Repeat Violation

“At least every two years from the date of the initial first screening or testing, staff members shall obtain and submit the results of a follow-up tuberculosis screening. The record for Staff #6 did not have documentation of a follow-up tuberculosis screening. Documentation of the last tuberculosis screening was expired by seven months.”

Rule 8VAC20-780-160-C.

Areas and equipment of the center, inside and outside, shall be maintained in a safe and operable condition.

“The latch of the playground gate door was broken and removed. A ribbon was tied to the gate door to secure the gate.”

Rule 8VAC20-780-270-A.

Where playground equipment is provided, resilient surfacing shall comply with minimum safety standards.

“The outdoor preschool and toddler playground mulch was measuring approximately 2 to 3 inches in depth and the plastic lining under the mulch was exposed.”

Rule 8VAC20-780-330-B.

The operational responsibilities of the licensee shall include ensuring that the center’s activities, services, and facilities are maintained in compliance with these standards, the center’s own policies and procedures that are required by these standards, and the terms of the current license issued by the department.

Rule 8VAC20-780-40-E.

Repeat Violation

“Child #10 has a non-prescription allergy medication and a prescription allergy medication on site. There was no medication authorization from the parent or physician to administer the medication. Staff #7 confirmed that both medications had not been administered.”

Rule 8VAC20-780-510-F.

Repeat Violation

“Staff who work directly with children shall annually complete the department’s health and safety update course. Staff #2, #3, and #6 did not complete the department’s annual health and safety update course.”

Rule 8VAC20-790-600-F.

Children under 10 years of age always shall be within actual sight and sound supervision of staff.

“Two children, ages 2 years old, were observed walking into a hallway restroom without sound supervision. Staff #1 was standing in the doorway of Classroom A and actively supervising Classroom A in which was out of ratio by one, without a method of being able to hear the children in the restroom. The children were out of sound supervision in the hallway restroom for two minutes.”

Rule 8VAC20-780-340-F. From a complaint.

The staff-to-ratios are required whenever children are in care (3 year olds up to school ag eligible).

Rule 8VAC20-780-350-B-4. From a complaint.

When children are in ongoing mixed age groups, the staff-to-ratio size applicable to the youngest child in the group shall apply to the entire group.

Rule 8VAC20-780-350-C. From a complaint.

Staff who work directly with children shall, in addition to preservice and orientation training required, shall annually complete the department’s health and safety update course.

“The records for Staff #3 and Staff #5 did not contain documentation of the department’s health and safety update course. Staff #3’s annual training has been expired for three months. Staff #5’s annual training has been expired for over two years.”

Rule 8VAC20-790-600-F.

The license and any other documents required by the Superintendent shall be posted in a conspicuous place on the licensed premises.

“The current inspection notice required by the Superintendent was not posted in a conspicuous place on the licensed premises. The last inspection notice was 04/08/2025. The facility posted the 02/24/2025 notice.”

Rule 22.1-289.011-F.

The center shall obtain documentation of additional immunizations once every six months for children under the age of two years.

“The record for Child #2, three years old, did not have documentation of additional immunizations in the record. Documentation of the last immunization was when Child #2 was 22 months old. The record for Child #3, two years old, did not have documentation of additional immunizations in the record. Documentation of the last immunization was when Child #3 was nine months old.”

Rule 8VAC20-780-130-E.

Each staff member shall submit documentation of a negative tuberculosis screening at the time of employment and within the last 30 calendar days of the date of employment.

“The record for Staff #3 contained a tuberculosis screening dated two and half months after the date of employment.”

Rule 8VAC20-780-160-A.

The Virginia Department of Education-sponsored course shall be completed within 90 calendar days of employment.

“Staff #4 did not complete the Virginia Department of Education-sponsored course within 90 calendar days of employment. Staff #4 has been employed and working with children for seven months.”

Rule 8VAC20-780-240-A.

Staff shall request at least annually parent confirmation that the required information in the child’s record is up to date.

“The record for Child #2 did not contain confirmation from the parent that the information in the child’s record is up to date.”

Rule 8VAC20-780-420-E-3.

When an authorization for medication expires, the parent shall be notified that the medication needs to be picked up within 14 days or the parent must renew the authorization.

“Medication for Child #6 was on site, but the medication authorization had expired six months ago. The authorization had not been renewed and the medication was not returned or disposed of as required.”

Rule 8VAC20-780-510-P.

The center shall implement a monthly practice evacuation drill.

“The center did not implement a monthly evacuation drill for the months of May and September.”

Rule 8VAC20-780-550-D.

Documentation of at least 2 references to character, reputation, and competency are to be checked prior to employment.

“Staff #4, who has been actively working at the center for seven months, did not have any completed reference verifications on file.”

Rule 8VAC20-780-70.

Repeat Violation

“Each child shall have a physical examination by or under the direction of a physician within 30 days after the first day of attendance. Child #2 did not have documentation of a physical examination in their record. The child has been in care for five months.”

Rule 8VAC20-780-140-A.

Repeat Violation

“Each staff member shall submit documentation of a negative tuberculosis screening at the time of employment and prior to coming into contact with children. Staff #5 did not have documentation of a negative tuberculosis screening at the time of employment. Staff #5 has been employed for one day.”

Rule 8VAC20-780-160-A.

Repeat Violation

“Prepared infant formula shall be dated and labeled with the child’s name. Two of Child #6’s bottles were not dated. Three of Child #7’s bottles were not dated.”

Rule 8VAC20-780-570-E.

In each grouping of children at least one staff member who meets the qualifications of the program leader shall be regularly present.

“In Classroom A, Staff #1 does not meet the qualifications of a program leader. Staff #1 is regularly present in Classroom A and acts as a program lead.”

Rule 8VAC20-780-340-D. From a complaint.

When time out is used as a behavior guidance technique, it shall be used sparingly and shall not exceed one minute for each year of the child’s age.

“Staff #1 uses the technique of time out as a behavior guidance technique for Child #1 and Child #2, both three years old. The time out technique exceeds the three minute requirement.”

Rule 8VAC20-780-400-C. From a complaint.

The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center.

“Child #1, who has been attending the center for six months, did not have documentation of an immunization record on file. Child #2, who has been attending the center for 15 months, did not have documentation of an immunization record on file.”

Rule 8VAC20-780-130-A.

Physical examinations completed by a physician shall be obtained prior to the first day of attendance or within 30 days after the first day of attendance.

“Child #1, who has been attending the center for six months, did not have documentation of a physical examination in the file. Child #2, who has been attending the center for 15 months, did not have documentation of a physical examination in the file.”

Rule 8VAC20-780-140-A.

Staff shall request annually parent confirmation that the required information in the child’s record is up to date.

“Child #2, who has been attending the center for over a year, did not have parent confirmation that the required information in the child’s record was up to date. Child #3’s record, who has been attending the center for over two years, did not have parent confirmation that the required information in the child’s record was up to date.”

Rule 8VAC20-780-420-E-3.

Staff who work directly with children shall, in addition to preservice and orientation training required, annually attend at least 16 hours of training and staff development activities, to include department’s health and safety update course.

“Staff #4 did not complete the department’s annual health and safety update course. Documentation of the department’s health and safety update course was last completed on 08/03/2022.”

Rule 8VAC20-790-600-F.

The center is required to obtain a completed sworn statement prior to the employee’s first day of employment.

“Staff #3, employed for two months, did not complete a sworn statement prior to their first day of employment.”

Rule 22.1-289.035-B-1.

The center is required to obtain background checks from any state in which the individual has resided in the preceding years.

“The center did not request a search of the child abuse and neglect registry from one state for Staff #5 who has been working with children for 6 months.”

Rule 22.1-289.035-B-4.

The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center.

“Child #1, enrolled at the center for 6 days, did not have documentation of immunizations in the record.”

Rule 8VAC20-780-130-A.

The center shall obtain documentation of additional immunizations once every six months for children under the age of two years.

“Child #2, enrolled for nine months and 13 months old, did not have additional immunizations once every six months in their record. Documentation of the last immunization record was dated over nine months ago. Child #3, enrolled for 6 months and 17 months old, did not have additional immunizations once every six months in their record. Documentation of the last immunization was dated eight months ago.”

Rule 8VAC20-780-130-E.

Documentation of a negative tuberculosis (TB) screening shall be submitted at the time of employment and prior to coming into contact with children.

“Staff #1, actively working with children for 22 days, did not submit documentation of a negative TB screening.”

Rule 8VAC20-780-160-A.

A tuberculosis(TB) screening is required every two years from the last screening.

“Staff #4 updated screening expired over two months ago.”

Rule 8VAC20-780-160-C.

Within 30 days of the first day of employment, staff must complete orientation training in first aid and cardiopulmonary resuscitation(CPR), as appropriate to the age of the children in care.

“Staff #3, employed for two months in the two’s classroom, did not have complete orientation training in first aid and CPR.”

Rule 8VAC20-780-240-E.

Documentation of orientation training shall be kept by the center.

“Staff #1, employed for 22 days, did not have documentation of orientation. Staff #3, employed for two months, did not have documentation of orientation.”

Rule 8VAC20-780-240-I.

8VAC20-780-260-B

“Annual approval from the health department shall be provided for meeting requirements for water supply and sewage disposal system.”

Rule 8VAC20-780-260-B.

At least one staff in each classroom or area where children are present shall have current cardiopulmonary resuscitation (CPR) to the age of children in care.

“Staff #1, employed for 22 days, was alone with a group of three toddlers, and was not certified in CPR.”

Rule 8VAC20-780-530-A-1.

At least one staff in each classroom or area where children are present shall have current certification in first aid.

“Staff #1, employed for 22 days, was alone with three toddlers and was not certified in first aid.”

Rule 8VAC20-780-530-A-2.

Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information.

“Child #1, enrolled for 6 days, did not have a record.”

Rule 8VAC20-780-60-A.

Staff records shall be kept for each staff person.

“Staff #1, who has been actively working at the center for 22 days, did not have documentation of two or more references as to character and reputation as well as competency and documentation to demonstrate the individual possesses the education, certification, and experience required by the job position. Staff #2, employed for over four months, did not have documentation of at least 2 references to character, reputation, and competency in their record.”

Rule 8VAC20-780-70.

22.1-289.035-A

“Based on record review, the center did not obtain a subsequent Sworn Disclosure Statement (SDS) for an employee, every five years. Evidence: Staff # 1’s most recent SDS was completed on 8/13/19. A repeat SDS was not completed in 5 years.”

Rule 22.1-289.035-A. From a complaint.

8VAC20-780-340-A

Rule 8VAC20-780-340-A. From a complaint.

8VAC20-780-340-F

Rule 8VAC20-780-340-F. From a complaint.

8VAC20-780-350-B-2

Rule 8VAC20-780-350-B-2. From a complaint.

8VAC20-780-350-B-3

Rule 8VAC20-780-350-B-3. From a complaint.

8VAC20-780-350-B-4

Rule 8VAC20-780-350-B-4. From a complaint.

8VAC20-780-350-B-5

“Based on staff interview and record review, the center did not maintain the 1 staff to 18 children ratio for children from 5-9 years of age. Evidence: The School Age Child Supervision Record (CSR) dated 8/12/24 showed that between 1:40 pm to 3:07 pm, Staff # 6 was the only staff member with 22 children (ages 5 years to 10 years old).”

Rule 8VAC20-780-350-B-5. From a complaint.

Repeat Violation

“Based on observation, areas and equipment of the center, inside and outside, were not maintained in a clean, safe and operable condition. Evidence: 1.The Little Tikes Playground Structure located on the small playground was covered in dirt and moss. 2.In the Pre-school classroom, there was peeling paint along the edge of the window ledge.”

Rule 8VAC20-780-270-A.

Repeat Violation

“Based on observation, the center did not ensure that that where play equipment is provided, resilient surfacing complied with minimum safety standards. Evidence: 1. The play equipment on the small playground did not have six inches of resilient surfacing throughout the fall zones. The center had approximately 2 inches of wooden mulch and decomposed mulch in the fall zones and under the slide. The ground was exposed under the slide.”

Rule 8VAC20-780-330-B.

Repeat Violation

“Based on documentation review, the center did not obtain written authorization from the parent and physician to administer a medication. Evidence: 1. Child #6’s has epinephrine at the center to be administered in an emergency. Child #6’s authorization on file expired on 03/06/2024 and does not have a current authorization.”

Rule 8VAC20-780-510-I.

8VAC20-780-270-A

“Based on observation, areas and equipment of the center, inside and outside, were not maintained in a clean, safe and operable condition. Evidence: 1. In the school age classroom, the sofa located in the library area had rips and tears in the seat cushion that exposed the fiber filling. 2. In the school age classroom, the red chair located in the writing center had a hole and a rip on the left side of the cushion. The green chair had a hole on the right side of the chair.”

Rule 8VAC20-780-270-A.

8VAC20-780-280-B

“Based on observation, hazardous substances such as cleaning materials were not kept in a locked place using a safe locking method that prevents access by children. Evidence: 1. In the infant classroom, two bottles of graffiti remover were located in an unlocked low cabinet.”

Rule 8VAC20-780-280-B.

8VAC20-780-330-B

“Based on observation, the center did not ensure that that where play equipment is provided, resilient surfacing complied with minimum safety standards. Evidence: 1. The play equipment on the small playground did not have six inches of resilient surfacing throughout the fall zones. The center had approximately 2 inches of wooden mulch and decomposed mulch in the fall zones and under the slide. The ground was exposed under the slide.”

Rule 8VAC20-780-330-B.

8VAC20-780-510-G

Rule 8VAC20-780-510-G.

8VAC20-780-570-E

“Based on observation, bottles were not dated and labeled with the child’s name. Evidence: 1. Two bottles of prepared infant formula located in the refrigerator of the infant classroom were not labeled with the child’s name and date.”

Rule 8VAC20-780-570-E.

8VAC20-780-270-A

“Based on observation, areas and equipment of the center, inside and outside, were not maintained in a clean, safe and operable condition. Evidence: 1. A quarter sized hole was located on the couch cushion located in the home living area of the preschool classroom.”

Rule 8VAC20-780-270-A.

22.1-289.035-B-4

“Based on record review, the center did not obtain an out of state sex offender registry search prior to the first day of employment.”

Rule 22.1-289.035-B-4.

8VAC20-780-270-A

“Based on observation, areas and equipment of the center were not maintained in a clean, safe and operable condition. Evidence: 1. In the Pre-K classroom, the cushion of the sofa had rips in the right corner and the material was cracked, exposing the form of the cushion. 2. In the two’s classroom, the wood on the top of the toy shelf contained an inch and a half crack.”

Rule 8VAC20-780-270-A.

8VAC20-780-550-G

“Based on record review, documentation for emergency evacuation drills did not contain required information. Evidence: 1. Documentation for the emergency evacuation drills did not contain the following: number of staff participating, the method for notification, special conditions simulated, weather conditions, and problems encountered, if any.”

Rule 8VAC20-780-550-G.

63.2(17)-1720.1-B-4

Rule 63.2(17)-1720.1-B-4.